Motorola Webtop Docks :: One Atrix Not Recognizing Lap-dock?
Jun 3, 2011
Have a new lapdock and my phone is not seeing the lapdock while 2 other phones work fine. The lapdock is fully charged and plugged in. My phone does not show the menu when docked or any indication of charging. It seem oblivious to the lapdock. The Atrix does, however, work with a multimedia dock with keyboard and mouse.The Atrix was one of the pre-release batch and is current on AT&T software. I did delete some bloatware, mostly games, some time back.
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Dec 30, 2011
When I dock my Atrix 4G (stock with 2.3.4 OTA update) with my new lapdock, I get the bouncing red logo on the lapdock and only two choices on the phone...Entertainment center and dismiss. I am able to play music, view pictures, etc on the lapdock screen if I select the Entertainment center option, but the keyboard on the lapdock does nothing. I have to use the controls on the phone to control it. And it appears that I can enable/disable the touchpad by double tapping the upper left corner.
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Jul 5, 2011
I just ordered the Atrix car dock. I know you can either install it off your windshield using the suction cup or placing it on your dashboard using the sticky tape. Based on the dimensions of my 2010 Civic's sloping windshield, I'm afraid it might be too far away for me to safely use while driving. I was thinking maybe I should mount it directly under the rear-view mirror. I was considering placing it in the storage bin just below the radio/AC controls and behind the shifter (using the sticky tape) or placing it to my left on the windshield. Of course, placing it to my left would mean that cables will be running under the steering wheel.
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Oct 11, 2011
Will the Lapdock (and other accessories for that matter) work for the new Atrix 2 coming? I've only used the Lapdock lightly and it will be a real shame if it and the other accessories I've purchased over the past year won't work with the 2nd gen Atrix.
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Dec 22, 2012
I purchased the Atrix HD dock but when I connect, I do not get the complete selection of apps such as webtop, gallery mirror mode, office etc. What can I do?
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Sep 23, 2011
I just got my laptop dock and love it. I was reading the online guideand saw the about adding web apps to the dock compared to adding a bookmark to the dock from this page: http://www.motorola.com/hc/5871/global/wt/en-us/help.aspx?id=d1e89 in the Using Web Apps sectionI don't know if it has changed since Gingerbread came out but when I try to add an app/bookmark to the dock there is no option to set it as a web app or bookmark seems they all get added as bookmarks.
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Aug 25, 2011
I bought the Atrix just for the docks (I have the car and lapdock) and after spending that much money I expect better from Motorola. I've updated to gingerbread if that help. The car dock hasn't rebooted the phone as much as the lapdock does but my lapdock is now useless.
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May 20, 2011
Recently purchased a car dock for my atrix and it was working fine till yesterday. Now when the phone is connected the car dock app doesn't fully launch. It flashes and almost tries to launch and then goes back to the home screen. I have tried rebooting, pulling the battery,etc.
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Aug 12, 2011
After last update to Android 2.3.4 HD dock not fully recognised:
1Problem Phone not charged once i connect your phone , only if i FIRST connect it directly to charger and after diconnect and connect to dock
2Problem After connecting to dock i have only 2 menus :entertainment center and another one, but no webtop application in phone screen and in entertainment ceneter on TV screen
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Apr 2, 2012
My company is planning on purchasing a few of the lapdocks... IF we can find a good Office document editor. No, Google Docs wont work as we do not allow cloud support.We've tried Citrix apps (by linking them to office) but its not practical for a quick edit.
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Feb 25, 2012
My problem is I cannot use any keyboard in Webtop mode.I have an MB855 Photon 4G with the HD Dock and a Motorola keyboard w/trackpad.I can connect to the dock fine and open the Webtop application, shows up on my TV and looks dandy. Then I turn on Bluetooth and pair the keyboard (Motorola 89507 wireless keyboard with trackpad) with the phone. It requests a numeric code which I enter on the keyboard and hit enter- presto.Now the screen on the phone changes to a clock and I can control the cursor through the trackpad on the keyboard. BUT no matter what I do the keyboard will not type letters. No keys on the keyboard appear to have any functionality.At this point I undocked the phone, then the keyboard works fine!Plug it back into the dock and -whoop- right back to no keyboard.At this point I decided to try my Logitech mouse & keyboard. I plugged in a Logitech unifying receiver into the back of the HD Dock and the screen flashed- but nothing else.
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Jul 9, 2011
I tried to use my car dock for the first time today with my Atrix and I found that I was unable to add additional apps to the free buttons.
When I long pressed a button, nothing would happen and it would be followed shortly after by a force close dialog for Settings. why I would be unable to an app and why the car dock app would be causing a force close in Settings?
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Aug 1, 2011
I noticed that when I use the dock and have the headset plugged into the doc, the volume is low. If I leave the Atrix in the doc and plug the headset into the phone directly, the sound is much fuller and louder. Any clues on how to raise the volume on the dock, non-HD?
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Aug 31, 2011
I don't remember having an issue before the Gingerbread update but I can't get USB flash drives to work on the laptop dock. It will recognize when they are plugged in but they won't show up in File Manager.
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Aug 24, 2011
I just upgraded my phone to gingerbread and noticed that the way contacts are handled under calling in the car dock has changed. Previouly when tapping on a contact, I would be able to choose which number to dial. Now, it seems I need to assign a contact button for each number. e.g. one button for "Bob Home" and one for "Bob Cell". Seems to be a step backwards. Is there anyway to return the contact behavior back to the way it was?
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Aug 4, 2011
Wondering if there is a way to get digital audio output through the USB ports for use with an external DAC. I'm wanting to use the Atrix via HD Dock as a good source component for my home stereo. If anyone has set something up along those lines, or using another solution, i'd like to hear about it.
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Sep 18, 2011
Is it possible to do HDMI mirroring to the Laptop dock? I'm guessing you'd need a mini HDMI to mini HDMI (male to male) cable and a mini HDMI female to female adapter to be able to plug into just the HDMI port on the Laptop dock.
Gaming full screen via Webtop is just too laggy. At least it is on my Atrix.
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May 7, 2011
When I dock my Atrix in my Laptop Dock it recognizes the Atrix but I'm unable to make or receive phone calls. I tried docking my Atrix during an active call and it continued to stay active but after disconnecting I could not make another call while docked. I use Voice to make and receive calls and even disabled this to see if that was the problem. Is this a setting issue or a bug?
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Jun 25, 2011
I want to use my LapDock for previewing of photos in the field. I can plug my card reader into the lapdock and see all the files, but have found no way to to advance through pictures in full screen, nor a way to rotate vertical shots. I have to open each picture file separately, view it, close the window, then open the next one.
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May 4, 2011
I noticed today that while my Atrix's is docked in the car dock, it will not display the current speed. But if I go into setting and select display compass heading (or something like that), it will display the compass heading in the location icon. Is there anyway to get the current speed to display in the icon instead?
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Nov 25, 2011
When your typing on the laptop dock 100 using the Photon it often reverts back to other parts of your sentence. Which my cause you to start typing anywhere in sentense. For instance if your typing the the Sentence ( I really like my laptop dock but) while your about to type a word after your last in may revert back to maybe like and continue your typing. Which messes up everything. It does it often. I returned one laptop dock and received another one but it still doing the same think. There doesn't seem to be nothing in setting on phone or dock that I see could help with this.
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Jun 14, 2012
My lapdock lapdock keyboard goes weird. The d escape key, control key, and several other keys that seem to be involved in the F5 key combination go dead.I have learned to trick it. I do FN-F5 and hit escape and keep hitting the combinations until escape works, then hit control-alt-d which seems to clear the issue.Is there anything I can do to stop it from going into this crazy mode.
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Oct 11, 2011
Will the new Lapdock 100 be compatible with the Atrix 4G (not just the phones listed in the press release), since it is connected by a wire and not a dock now? Should be a simple fix/solution.
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Dec 21, 2011
Ok.. Before I say I give up and my phone and the docking station were a bad purchase, let me ask for some help here, since the forum seems to be pretty helpful. And help me with establishing the initial connection with my webtop dock.
I got my Motorola Atrix and the webtop docking station at August (2011).After finally succeeding to connect it all together - phone-keyboard-mouse-docking_station, I was quite happy every time I connected it and it worked properly.
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Jun 5, 2011
Was in an airport this week with a travel companion. Had my LapDock with me and was passing time away on the Web. My companion knew about my equipment and asked if he could use my Hotspot for his laptop. Sure I said.
Then I spent the next several minutes trying to get it to turn on. Finally took the Atrix out of the LapDock and it would turn on. Put it back in the LapDock and he stayed connected and I went back to what I was doing. Turned it off later still docked, but could not turn on again like before.
Searched around for this and found nothing about not being able to turn the HotSpot on while in the LapDock. Turns on/off fine when in my MM Dock. Running 1.8.3 stock at the moment.
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Aug 2, 2011
I believe that there is a problem with the Atrix network stack. When operating at home (Lapdock or HD dock or stand-alone) I prefer to use the local WiFi connection (because the cellular signal is useless for data here on the _9th_floor_ (thanks T-Mobile UK).
However:
1/ On its own the Atrix does not properly switch to _use_ WiFi- it tries to use either WiFi or GPRS/3G/HSPA from time to time. This does not work well (read the reviews that say that the Lapdock is slow and I think that this is the problem being reported);
2/ I installed Juicedefender which is free and which switches OFF the GPRS/3G/HSPA radio when WiFi is being used:
BUT - then I notice that the WiFi data stream stops after about 90s and only re-starts after either several minutes have elapsed _or_ I switch off and on again the WiFi radio. VERY POOR. Worse, on checking with my router, the ATRIX remains _connected_ to the WiFi network at all times - so this is the internal software losing contact with the active network interface.
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Dec 22, 2011
I just bought the lapdock for the Atrix 4G and I think this is the first generation ($50 from AT&T). In my home network, I have a print server (Trendnet) to which 2 Epson inkjet printers are attached via the 2 USB ports.
Now when I add a printer in the lapdock, it shows me the 2 USB ports (PS-7336E9-U1 and PS7336E9-U2, both of these are standard TCP/IP ports per printer properties on my desktop. I select one of them and just shows me the Postcript or PCL drivers. when I tried to print a test page, it printed all garbage on mulitple pages, whichever of my 2 network printers. Is there a way to install the Epson inkjet drivers so that it will print properly on my lapdock.
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Dec 5, 2011
I recently bought the Webtop travel adapter for use with my VZW Droid RAZR and 1080p TV. I have a probelm with the Status Bar atop the display. About once per second it will disappear and then a second later reappear. If a window is maximized, it will be resized back/forth. It is truly annoying. It is happening with multiple TV's so it's not an HDMI issue. During the time the Status Bar is visible, nothing within it is clickable. I am speculating that it is loading then crashing then loading again but never fully initalizes to where anything is clickable and the service is caught in a restart loop.
Fireforx and the mobile view both work just fine on their own so long as they don't cross into the status bar area and their windows will get bumped up/down as it appears/disappears. I had considered a lapdock but can't justify the money, especially if it doesn't work properly. I'll try using aLogcat to see if I can glean anything form it and ship some logs off to Moto support.
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Jun 9, 2011
How do I get the latest Citrix Receiver installed on my webtop? I have updated the citrix receiver on the phone via the market and it works fine with our corporate Citrix server. But the webtop appears to be a different install of the receiver and it does not work with our Citrix servers. When starting the application the receiver modal appears the windows start song plays then it just goes away.
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Sep 16, 2011
Using the Netflix app, going full screen makes movies very laggy. I also notice going full screen causing game emulator apps to lag real bad as well. Is there any way to stop the full screen lag without watching everything in a tiny window?
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Oct 31, 2011
But atrix users still use Jaunty with Firefox .what i concern is the low memory for web top make me crazy.i have both Lap dock and HD dock. but crash frequently.
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