Oct 25, 2009
I'm on my second Tour, and now Bell has a brilliant plan of no longer replacing Tours that are outside of the 30 day window, they just make you send it in for repair and charge you for a loaner while it's gone, but that's another story (rant).Anyways, I know there was a trackball issue as I had that fixed when it was sent in for repair. The trackball works smoothly now, but this seems like a software problem. When I'm using the browser (and this only happens in the browser) for about 30 seconds the trackball stops working, I don't mean a lag in response, it stops moving completely. The rest of the buttons work though, because I can exit the browser with the End key and I can press the menu key to get the menu, but I can't move the trackball until I hold the End key, power down, and then power back up. It's fine until I browse again. This happened on the stock OS, then I installed the official update 18.104.22.168 (Platform 22.214.171.124) and it still happened. I'm hoping that it's just a fix with software. But I was wondering if anyone has had this issue before and know of a fix, or how can I do a low-level format of the device, not just a typical wipe? I've tried doing a wipe(options, etc., type 'blackberry') but I was thinking that maybe originally I installed something that screwed the browser so I wanted to literally start as fresh as possible.
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