Nokia :: N85 / Switches Off When Making Or Receiving Calls
Jan 6, 2010
Had my N85 6 months now and have been very happy with it, until this morning.When I try to make a call, or press "answer" to receive a call, it switches itself off.Same when accessing voicemail.Has anyone else had this problem and if so, if there a solution?
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Mar 25, 2010
I have strange problem with nokia 5530.Its just switches off when making/recieving a call.I read nokia discussion of Europe and USA. there are number users who have same problems i have it now.I've gone to nokia care and hope they can give me a perfect solutions.As i have read all the posts about this problem , I am bit worried whether my mobile will be repaired or not.
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Aug 8, 2011
my nokia n97 not making or receiving calls its saying not allowed everytime i try to call
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Jul 5, 2010
My phone won't let me make or receive any calls, like when i go to call someone it comes up with ringing screen but then turns off and same for when people ring me ; it will come up with the screen telling me they're ringing but if i answer it just turns itself off. i have tried resetting it but it doesnt work - all my software is up to date so i cant update it. it was fine saturday morning but sunday morning wouldnt let me ring.
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Jan 13, 2010
When making/receiving calls i cant hear the other person at all- no sound. I'm able to hear on loudspeaker but obviously this isn't ideal. Nothing has happened to the phone at all, no drops or water damage and it is only about 5/6weeks old.any suggestions please?
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May 16, 2010
I tried to make a factory reset. I formatted memory card, removed it, made factory restart again, nothing helps. My Nokia just dies when I try to make a call or even when I try to receive it.
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Sep 19, 2011
Need help 3 days ago my x8 started to play up not receiving calls or texts also i cannot send or call contacts, phone is only 4 months old i tried restore and factory reset hasn't worked.
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May 5, 2012
when making or receiving calls i cant be heard, eberthing else works i can hear people on the calls but they cant hear me
Info:
iPhone 3G
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Jul 3, 2012
My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek.
Info:
iPhone 4, iOS 5.1.1
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Mar 28, 2012
I bought my xperia x8 last October and havn't used it that much. Just lately when I make a call or receive one, I cannot hear the person on the other end. They can hear me just fine. I can hear my music, ringtones etc. Anything to try before I seek out an repairer. I already tried restarting and resetting to no avail.
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Apr 23, 2012
how to restore the service for making and receiving calls. I have not been able to save numbers addresses in the address book.
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Nov 4, 2015
I have a brand new Sony Xperia Z5 Compact, when I make/receive calls, the person at the other end has an echo from my phone. THIS is not the case using a bluetooth device to make the calls with. What to do ?
Infomation about the phone :
Modelnumber : E5823
Android version : 5.1.1
Kernelsystem : 3.10.49-perf-g83fc9bc
Versionnumber : 32.0.A.6.152
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Oct 15, 2015
I've had my Z5 for 2 weeks. My Z3 also suffered from the same problem, I was about to send it off for repair but smashed the screen so decided to upgrade early, now the Z5 is doing the same thing. I don't have a micro sd card in it and I have just replaced the sim with a new one but it still happens. But only intermittently when either making or receiving calls. I'm in the UK on the O2 network.
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Nov 2, 2015
My Z3 keeps rebooting on receiving and making calls.not happening every time but every other!
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Jul 20, 2015
I just received a new S5 on a warranty issue from Verizon. Same battery, SIM, and SD card as old phone. When I make or receive a call i have absolutely no sound. If I turn on speakerphone all sound returns. If I turn it off, no sounds and the person on the other end sometimes gets a high-pitched ringing. Could it be a headphone jack issue?
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Apr 16, 2012
The picture on my phone is distorted when I make or receive a call. It has been this way since I have had the phone but I have noticed other people's are not.
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Jun 23, 2012
When making or recieving phone calls i cannot hear the other person, all other sounds work fine and can only hear callers if i switch on loud speaker
Info:
iPhone 4, iOS 5.1.1
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Jun 24, 2012
My sk17i mini pro received an update (Build Number 4.0.2.A.0.62, i believe?) a few days ago and since then when making/receiving calls the loudspeaker is always on by default, rather than the ear speaker. This didn't happen before. This isn't a major problem but now I have to switch to the ear speaker during every phone call. (By the way, the loudspeaker volume is superb!)Is there a way to set the ear speaker to default for phone calls?
(Android Version 2.3.4)
(SI 1249-4761)
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Dec 7, 2011
When making/receiving calls mute is enabled by default. The Bold 9700 has the latest software release.
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May 25, 2012
I have a Droid Razr paired with a Blue Parrot BTX-250. Most of the time(not all), when either making or receiving a call, the phone is broadcasting static to the speaker circuit of the BT. People can still hear and understand me. The static lasts for anywhere from 1/2 second to 5 seconds then goes away. It is only doing this during calls. I can use the voice command to initiate a call and the phone understands me and I can understand it, then when the Razor connects the phone circuit to the BT it will give the static(most of the time). Went to a Verizon store and tech guy verified all this. BT is two months old and worked fine with last phone last week. We are fairly certain it is a software issue with Droid.
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Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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Dec 27, 2010
I have a xperia x10 mini which was all working fine until i tried to download an application/game. It didnt download so i cancelled the download then noticed that the phone wouldnt make or receive calls or texts. If i try to make a call, it comes up "call ended" almost immediately.
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Feb 24, 2011
How do I remove the green android default icon when making or receiving calls?
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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Feb 23, 2010
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
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Jul 16, 2010
Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.
Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.
This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.
That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.
For me i am greeted with deadly silence, then a little notification saying 'No Answer'.
I have restarted the phone;
Restored Factory Settings'
Upgraded to the latest firmware it will let me, being v20;
Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.
On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.
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Jun 18, 2010
Detailed log of re-occurin issue:I purchased the nokia 5530 in december 2009.In late march 2010, I added a screen protector to the phone.I also upgraded to the 2.0 firmware.Then in April 2010, phone started to switch of when making a call or answering a receiving call.After googling like crazy, removed the screen protector, reset the phone using the codes from this site. Phone worked for 2 weeks no problems.After the 2 weeks it happened again, I repeated the process and it stopped switching off. The screen protector was never replaced thinking it might be blocking the proximity sensor.In late may I updated to new firmware 3.0. Phone was functioning normal at this time.Now it's june and problem started re occuring since the 10th of june.I am unable to answer or make calls with this phone despite my many attempts using reset and factory reset , removing memory card and switching sim with a new sim card etc.So far, the only way it works is with the headset plugged in, but this is a temporary fix. Once the headset is removed during the call it switches off.Also it also crashes when making skype calls which i also installed in may. I used skype for most of may and june, with no problems.My sister also purchased the same phone at the same time, from the same vendor. She never updated the firmware and also has a screen protector installed. Her phone has no problems whats so ever.
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Aug 27, 2010
My friend tried to call me a couple of time today, but every time I hit the answer button the phone turned itself. I wasn't able to call her either,On the screen where the connectivity shows, it shows me the sign for connectivity and an E.I couldn't find anything in the manual or online.
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Sep 22, 2011
Cannot use the headset when making or receiving a call. I can hear the people at the other end but they cannot hear me.
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