Nokia :: 5530 Switches Off During Calls / Tried Reset
Jun 18, 2010
Detailed log of re-occurin issue:I purchased the nokia 5530 in december 2009.In late march 2010, I added a screen protector to the phone.I also upgraded to the 2.0 firmware.Then in April 2010, phone started to switch of when making a call or answering a receiving call.After googling like crazy, removed the screen protector, reset the phone using the codes from this site. Phone worked for 2 weeks no problems.After the 2 weeks it happened again, I repeated the process and it stopped switching off. The screen protector was never replaced thinking it might be blocking the proximity sensor.In late may I updated to new firmware 3.0. Phone was functioning normal at this time.Now it's june and problem started re occuring since the 10th of june.I am unable to answer or make calls with this phone despite my many attempts using reset and factory reset , removing memory card and switching sim with a new sim card etc.So far, the only way it works is with the headset plugged in, but this is a temporary fix. Once the headset is removed during the call it switches off.Also it also crashes when making skype calls which i also installed in may. I used skype for most of may and june, with no problems.My sister also purchased the same phone at the same time, from the same vendor. She never updated the firmware and also has a screen protector installed. Her phone has no problems whats so ever.
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Mar 25, 2010
I have strange problem with nokia 5530.Its just switches off when making/recieving a call.I read nokia discussion of Europe and USA. there are number users who have same problems i have it now.I've gone to nokia care and hope they can give me a perfect solutions.As i have read all the posts about this problem , I am bit worried whether my mobile will be repaired or not.
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Feb 23, 2010
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
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Mar 19, 2010
The call log in my nokia 5530 is not recording missed calls, recieved calls or dialed calls.
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Jan 6, 2010
Had my N85 6 months now and have been very happy with it, until this morning.When I try to make a call, or press "answer" to receive a call, it switches itself off.Same when accessing voicemail.Has anyone else had this problem and if so, if there a solution?
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Jul 13, 2010
I use TPlink wireless router as an access point to let my Nokia 5530 connect to internet. Now, i had changed the WPA pre-shared key in the router, but i can't change the setting of my phone, so, it always pop up an invalid key message, i can't connect to internet. Is there any way to reset the key of a wifi connection?
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Jun 9, 2010
So, my camera stopped launching. I fixed this yesterday by backing up my contacts and bookmarks and doing a reset (*#7370#).But then I noticed a few MORE issues with the phone that didn't exist before.
1. File manager. I can't copy files from one folder in my memory card to another. when i attempt this, the file manager spontaneously shuts down and redirects me to the main menu.Also, I can't seem to install any files on my phone. I'll start the installation, i'll accept the terms of agreement, i'll press continue... and then NOTHING. It just sits at the screen showing the .sis file i was trying to install. but nothing happens. i can't even delete the file b/c it says it's in use.
2. Image editor. i can edit images, but when i try and save them, the editor just closes and takes me to the image gallery. No saved image.
3. software update. the software update shows me a list of available updates like adobe flash lite, ovi contacts, shazam etc. I'll select a file to update, say for example, adobe flashlite.It'll say downloadin adobe flashlite (1 of 1) but the progress bar just WONT progress! it stays empty!
4. Settings>application manager>installation files.this will show an installation file for one theme that ...i'm not even sure i have on my phone anymore! at least, i can't find it on my memory card ( which is where it's supposed to be)which is strange, since i have a bunch of other installation files on my memory card which aren't showing up at all.it's perplexing. they should have a seperate forum dedicated to issues with the 5530, given the amount of trouble one has with it.
oh, i forgot the mention, my firmware is very much up to date. it was up to date before i performed the reset.but i updated it again last night, just in case that'd fix the issues above.it didnt.
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Jun 12, 2010
Ive had a 5530 for about six months and ive never had any major problems with it until now. But i was on the phone for 15 minutes this morning when the phone got uncomfortably hot and the battery suddenly drained completely so it died. The next time i tried phoning someone for roughly the same time it got so hot it started to smell. Has anyone else had this problem or does anyone have any idea what might be the problem? All i can think of is that maybe its the battery?
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Jan 21, 2010
I bought my 5530 xpressmusic a couple of weeks ago. and it works just fine with me. until last week, the network operator logo at the top of homescreen disappeared as well as the date and my current profile setting. the only thing left at the top is the signal bar, time, and the battery bar.my friends call me often and i seem to have no problem with taking incoming calls, so i just left my homescreen that way. last night, when i tried to call my mom's phone an error showed up and it says "Emergency Calls Only". must've accidently clicked something to make it that way, but i dont know what. what should i do?
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Jun 19, 2010
When I call someone or when I get called I can't hear the person talking, unless I plug in my earphones or put it on speaker.Funny thing is, yesterday it worked just fine and I haven't dropped it or something.
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Dec 11, 2011
I have got problem starting today. I can not make telephone calls - I can not ring telephone numbers or receive other calls. All other things works ok - sms, web,... When I try it, telephone always switch off. I tried to install new software but it didn´t help. I also tried to use other sim card but the problem was the sam.
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Mar 31, 2010
I got my Nokia 5530 in December last year and after a hard reset and some sotware updates the problems continue to come back. Right now the touch screen is completely unresponsive and reseting taking out sim and memory cards have no affect. I think the problem could be fixed if i do a hard reset but the send and end buttons dont work.
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Apr 1, 2012
I removed the battery to restart my BB Torch several times every day, for about the last six weeks, in order for the ringer to function correctly on incoming calls. I have checked and re-checked the Profile settings, without finding anything wrong. It rings correctly for a while, then stops. Very irritating for me as well as for clients who phone me and do not get a response!
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Jun 9, 2010
It started randomly. i can still browse the internet but i cant call anyone and i cant sed or recieve text messages.ive tried a factory reset but i still gave the same problem.
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Apr 16, 2010
I've just bought a Storm 2 and I am not happy at all.I thought Blackberry would market & sell a product after have been well tested and ready to go.My Storm2 does not have anything installed just the stuff which came with the smartphone. By other way, my Blackberry does not have any service running: Email, Internet, any other apps. I just have been used to call and get incoming calls and to synchronize with Outlook.
1. The problem 1. is that very often my calls (in or out) are interrupted. I loose the signal, with no one other advise or signal. Suddenly I don't hear anything anymore.
2. The problem 2. is that during calls I often get OS restart. Suddenly during a voice comm the phone turns off and restart. When it turns on again, alone, he gives the following message:
"Uncaught Exception: Missing Resource Net.Rim.Device.Apps.Internal.Bis.Resource.BISClient"
Frequently - typically once a day - I synchronize the Storm 2 and consequently get it online updated.This is stopping me to use my new phone. Keep using my old iPhone and start thinking that using Desire or iPhone would be much better.
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Apr 23, 2010
I have had my E72 for about 6 weeks and have been very happy with the performance. The last couple of days it's phone clarity has deteriorated so I had tried to reset to factory settings. Each time I get into factory settings and try to get into it the phone asks me to 'end all active calls and connections first' however there is nothing running or connected. I turned the phone off and took out the battery and tried again - this time I was able to put in the code but then it came back as the previous request and wouldn't allow me to go any further.
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Dec 12, 2012
the problem started a month after i updated to belle feature pack two..
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Jun 8, 2010
For no apparent reason ie not connected with anything I've done to the phone, the camera has started turning on & off almost randomly, regardless of whther the slide cover or the lock key are engaged. Sometimes the cycle is a few seconds, sometimes several minutes. The firmware is up to date, and there are no other obvious problems. Help, please!
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Jan 18, 2012
I have had my lumia 800 phone for a couple months now and it has twice died in the middle of the night for no obvious reason. The battery hasn't been dead - this morning when I finally got it to turn on again afrer several tries of pusging the power button, it had 22% of battery left. First time it was something similar, if not more. Really annoying, since the phone is also my alarm clock!
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Sep 20, 2011
I use Nokia N72-5 hanset but now it is problem to me to operate with it. It became switched off after turning on. I removed memory card , and turn on but it switched off after 15-16 minutes. i reset its firmware bu dialing *#7370# but it didn't help. It became switched off after 15-16 minutes even withouting pressing any key on keypad.
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Jun 9, 2010
I recently bought an n86 and I am having persistent connectivity/wifi problems. Currently my biggest problem seems to be that while I can connect to the correct wireless router and bring up a first link on the web browser - whenever I try and link to another page the phone instantly tries to connnect through my phone provider (AT&T) and gives no other options.It is really strange.
Another strange thing is that I have set Internet connectivity priorities with my phone provider being last in the list however I am unable to use the 'change priorities' menu - instead I have to move the access point to one of the other destinations (like WAP Services), then, go to WAP Services and move it back to Internet so that it appears last in the list.Has anyone had similiar experiences?
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Feb 12, 2010
i was downloading update software to my device from nokia pc suite on pc and i cancel it. so it turned off and i tried to switch it on and when i press the switch on button it just keep vibrating until the vibration stops and it doesnt switch on
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Jan 16, 2010
I have recently purchased a new Nokia 6710 Navigator and would like to know why it switches itself off after about 8-10 minutes when the headset is connected with the radio turned on?Everything else is ok.
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Apr 17, 2010
I was about to play a song on my fone but then when i clicked play, the phone switched off. I then switched the one back on and the start up screen worked fine but then after that it the screen goes white then it fades to black and switches of (kinda pixel like switch off). All it shows is the date at the top left hand side of the screen.
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Mar 10, 2010
As the title suggests, this started happening from the moment i started using the "Email" feature in my phone. Even though I have successfully removed it (I don't have a fixed data plan), while writing SMS's the "To" field switches to "abc" mode, as opposed by the normal "123" mode. And no matter how much I press the arrow button to change it, the moment I close messages and open it again, it reverts back to "abc" mode.
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Jun 22, 2010
I bought my nokia 5233 sometime in january it worked fine until april or so, it would switch off automatically.At first I disregarded it thinking that i would have pressed the power button by mistake.Since two days this phenomenon is happening atleast about 7-8 times.I wouldn't like to take my phone to the Nokia care yet coz here in my country the Nokia care guys try to fleece you saying something has gone wrong which is not covered by warranty.Would any of you guys help me in diagnosing the problem so that I can fix it myself before I take it to nokia care?
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May 25, 2010
if my phone is on and i've not used for say 15 to 20 mins it switches off by itself..
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Dec 17, 2011
Every time on open ovi store on my nokia 500 phone starting to switch off now what to do?
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May 4, 2012
Bought a Nokia Asha 200 20 days back (Graphite color).
1) Echo Problem while speaking over phone, both in Sim1 and Sim2
2) White screen and Phone hanging up
The problem is once it gets hanged up, automatically switches off and never starts up again. While it starts up, only the 'NOKIA' boot logo is coming , and the handshake logo is not coming up after it. Took it to a Nokia Care center, near my house but yet after reflashing the OS with V11.56 the same problem started occurring just after a day!
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Sep 10, 2014
My mum just gave me her old iPhone 4 and told me to wipe all the old info etc off it. So I did what I thought was factory reset, now it just has a logo of a cable pointing to something that says itunes and has a slider to slide for emergency numbers. I don't even have a mobile so don't know about iphones now I think I have seriously messed up her old phone.Â
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May 10, 2010
Each time I connect my 5233 via datacable and when disconnected then following happens.Current theme takes a while to appear backMessage storage memory goes to c: phone memory and i have to manually change to e:memory cardis there a fix for this, I'm running the latest firmware and using windows 7 ultimate.
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