Nokia :: 5530 XM Problems: Dead Touchscreen / Hard Reset Won't Make Send And End Buttons Work
Mar 31, 2010
I got my Nokia 5530 in December last year and after a hard reset and some sotware updates the problems continue to come back. Right now the touch screen is completely unresponsive and reseting taking out sim and memory cards have no affect. I think the problem could be fixed if i do a hard reset but the send and end buttons dont work.
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Aug 25, 2011
i cant hard reset my phone (three fingers method). When i keep volume down + camera + menu buttons and turning it on - it just turns up without any difference between normal start up.
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Feb 8, 2012
i cant hard reset my phone (three fingers method). When i keep volume down + camera + menu buttons and turning it on - it just turns up without any difference between normal start up.
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Dec 25, 2011
I have a Sony Ericsson X10 mini and my problems stared last week. The phone was really slow, and just unlock the phone took 1 minute! Few hours after that the Touchscreen didn't respond and the buttons didn't work, just the lock button, and when I try to power the phone off it just come 3 alternatives Quiet mode, Flight mode and shut down, but I can't get further it just ends there and i waited 1 day to empty the battery and to update it, and i just can't update it because i can't get to the menu and put it in USB mode and the back button don't work so what should I do?
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Feb 23, 2011
I have a problem about switching on my phone (Nokia x6 16gb). When i see NOKIA screen on my phone while im switching on, it's freezing and not keep going. What should i do? Should i make a hard reset or something else? And if i should choose hard reset
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Mar 15, 2010
Have a 5530 Xpress Music. Yesterday while I was typing a text message the touchscreen was not responding properly, inputting wrong letters or not responding at all.Today, when somebody tried calling me there was a loud beeping coming from the phone. Just now, I switched off the phone and turned it back on to hear the same beeping again.
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Mar 6, 2010
Sometimes when somebody called me while the key lock is active my toucscreen does not sense i can't do anything this situation happens in every 2 or 3 days.I tried v10 and v20 it happens on two firmware
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Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
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May 1, 2012
We use Voting Buttons in Outlook messages and we are told that iPhone users do not see the buttons. I am not sure if it is the same for iPad users. The buttons work fine for all Windows users.
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Jan 10, 2016
So my LG G4 randomly shut off and when I tried to turn it on that's what started to happen I tried hard reset many times no luck doesn't seem to have worked because the problem persists.
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Nov 22, 2012
What is the difference between Hard reset and Soft reset - for Nokia 5230?
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Jul 1, 2012
if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?
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Jan 28, 2010
I updated the 5800xm to the new firmware v40.0.005. Everything seems to work, except for a small irritation. There are some entries in my calendar and reminders are set.When a reminder is due, a window pops-up with audible alarm for the calendar entry.
To dismiss the reminder, I have to unlock the touchscreen and select from the 2 options (don't remember the exact names).But, after unlocking, the buttons don't respond.. The touch/tapping seems to be registered, but the alarm still persists.The only button that seems to be active is the Red one, which puts the alarm in 'snooze'.. and the alarm repeats every 5 minutes.
After the alarm is 'snoozed', the keyguard again goes to 'locked' state. Further unlocking and working on the phone works ok, except on the calendar reminder option..
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Apr 19, 2010
I have a Nokia 5530 XpressMusic that is 3 months old And I've had no problems with it until recently.It has come to my attention that When I send smiley faces or winks such as ^___^ or ^___~, the ^ and ~ signs do not show up to whomever i send the text message to and only the underscore ___ is seen by the reciever. In my inbox it shows those symbols but in the reciever's inbox it's just an underscore. I'm not sure if that happens to other characters since i mainly use those two.I update the software/firmware (I'm not familiar with the terminology) frequently. So I'm not sure if this problem is just the phone that I recieved or if not all phones could recieve the ^ /~ sign (i doubt it though).
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Jan 21, 2010
I bought my 5530 xpressmusic a couple of weeks ago. and it works just fine with me. until last week, the network operator logo at the top of homescreen disappeared as well as the date and my current profile setting. the only thing left at the top is the signal bar, time, and the battery bar.my friends call me often and i seem to have no problem with taking incoming calls, so i just left my homescreen that way. last night, when i tried to call my mom's phone an error showed up and it says "Emergency Calls Only". must've accidently clicked something to make it that way, but i dont know what. what should i do?
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Jun 18, 2010
Detailed log of re-occurin issue:I purchased the nokia 5530 in december 2009.In late march 2010, I added a screen protector to the phone.I also upgraded to the 2.0 firmware.Then in April 2010, phone started to switch of when making a call or answering a receiving call.After googling like crazy, removed the screen protector, reset the phone using the codes from this site. Phone worked for 2 weeks no problems.After the 2 weeks it happened again, I repeated the process and it stopped switching off. The screen protector was never replaced thinking it might be blocking the proximity sensor.In late may I updated to new firmware 3.0. Phone was functioning normal at this time.Now it's june and problem started re occuring since the 10th of june.I am unable to answer or make calls with this phone despite my many attempts using reset and factory reset , removing memory card and switching sim with a new sim card etc.So far, the only way it works is with the headset plugged in, but this is a temporary fix. Once the headset is removed during the call it switches off.Also it also crashes when making skype calls which i also installed in may. I used skype for most of may and june, with no problems.My sister also purchased the same phone at the same time, from the same vendor. She never updated the firmware and also has a screen protector installed. Her phone has no problems whats so ever.
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Dec 11, 2011
I have got problem starting today. I can not make telephone calls - I can not ring telephone numbers or receive other calls. All other things works ok - sms, web,... When I try it, telephone always switch off. I tried to install new software but it didnīt help. I also tried to use other sim card but the problem was the sam.
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Jul 13, 2010
I use TPlink wireless router as an access point to let my Nokia 5530 connect to internet. Now, i had changed the WPA pre-shared key in the router, but i can't change the setting of my phone, so, it always pop up an invalid key message, i can't connect to internet. Is there any way to reset the key of a wifi connection?
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Jun 9, 2010
So, my camera stopped launching. I fixed this yesterday by backing up my contacts and bookmarks and doing a reset (*#7370#).But then I noticed a few MORE issues with the phone that didn't exist before.
1. File manager. I can't copy files from one folder in my memory card to another. when i attempt this, the file manager spontaneously shuts down and redirects me to the main menu.Also, I can't seem to install any files on my phone. I'll start the installation, i'll accept the terms of agreement, i'll press continue... and then NOTHING. It just sits at the screen showing the .sis file i was trying to install. but nothing happens. i can't even delete the file b/c it says it's in use.
2. Image editor. i can edit images, but when i try and save them, the editor just closes and takes me to the image gallery. No saved image.
3. software update. the software update shows me a list of available updates like adobe flash lite, ovi contacts, shazam etc. I'll select a file to update, say for example, adobe flashlite.It'll say downloadin adobe flashlite (1 of 1) but the progress bar just WONT progress! it stays empty!
4. Settings>application manager>installation files.this will show an installation file for one theme that ...i'm not even sure i have on my phone anymore! at least, i can't find it on my memory card ( which is where it's supposed to be)which is strange, since i have a bunch of other installation files on my memory card which aren't showing up at all.it's perplexing. they should have a seperate forum dedicated to issues with the 5530, given the amount of trouble one has with it.
oh, i forgot the mention, my firmware is very much up to date. it was up to date before i performed the reset.but i updated it again last night, just in case that'd fix the issues above.it didnt.
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Jan 5, 2010
I need to know how to hard reset my phone,
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Aug 14, 2010
i backup my phone everyday. Now ive have this freezing problem an my phone wont switch on. Just incase i want/need to do a hard reset, i want to know what the back up ..backs up?.....does it save contacts, images etc?.and IF i do a hard reset....what will i loose?
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May 26, 2012
How to hard reset Nokia c2-01.
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Oct 10, 2011
i really need to hard-reset my nokia x5-01.
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Apr 27, 2011
Recently my nokia x6 was not working properly,when i switched it on it loaded but freezed on the homescreen. I tried switching on and off several times but that didnt work. At last i had to do a hard reset. I had not lost anything from my mass storage drive but i found that all the music that i had downloaded from ovi music store was asking for a licence and gave a message to get the license from internet. But then i found that internet was not working too. I have every setting from my operator nut still internet does not work.
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Apr 13, 2011
What is the hard reset key of the Nokia C3-01?When I was trying to update the software of C3-01 using the Nokia Ovi Suite, it said there was an error. Then the phone was shut down and can not turn it on any more.I found the nokia website that says I can use the hard reset key for reset the hardware, but it doesn't show the hard reset key about the C3-01.Do anyone know about the hard reset key of the Nokia C3-01?
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Feb 12, 2012
How do you hard reset the Nokia 500?
People say to press the camera button but there is NO CAMERA BUTTON.
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May 2, 2011
I want to hard reset my nokia c7 coz of mojor problems im facing with it....... Just wanna know that after i had hard reset my nokia c7 will i loose ovi store, ovi maps, and other apps originally stored in when i newly bought the phone.... And will the symbian 3 software in it will also removed..
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Aug 4, 2010
I had to hard reset my brand new E72 due to problems wtih ovi maps. Now I have resolved the problem with the maps; I cannot set up my email account. This is frustrating because the email were working before. When I follow the set up wizard, I give my userid and then password, press okay then nothing happens no error message.
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Jan 27, 2010
I'm experiencing some problems with my 5800xm... I can't install any application.
The install process goes as usual but when it should display the loading progress bar, the installer simply closes.
I tried soft reset, hard reset, reinstalled the firmware with ovi suite (i have v31.0.101) but still doesn't work.I even tried to install apps using pc suite... but same story.
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May 30, 2010
What is the key combination to hard reset the Nokia 6500 Classic? Confirmed and guaranteed-to-work code only, please.
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Nov 9, 2012
Ive had my Nokia Lumia 710 for about a year or so now. I've never had any problems with it that weren't easily solved by a quick reboot, but a week ago my phone started freezing its screen and being glitchy..I ignored this after i fixed it by rebooting it a couple of times by taking the battery out, but soon after it turned off completely and wouldn't turn back on. I plugged it into the charger thinking the battery might have died because it was showing the "goodbye" screen before it would turn off. After plugging it into the charger, it would restart normally, showing the battery charging symbol which usually stays there for about 5 minutes until the lock screen comes on. Unfortunately, instead of the lock screen coming up after this period of time, the phone would vibrate and then begin charging again.
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