Motorola Photon 4G :: Stays On Everytime Connect To Power Or Dock?
Sep 17, 2011
Everytime I drop my phone in the dock the phone stays on! It was on all night! I went to Applications>Development> Unchecked Stay Awake and it keeps becomming checked everytime I reinstert it onto the Motorola Dock! So annoying, I made sure the phone is up to date and still this bug exists. Anyone know of a fix or work around?
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Aug 25, 2011
I bought the Atrix just for the docks (I have the car and lapdock) and after spending that much money I expect better from Motorola. I've updated to gingerbread if that help. The car dock hasn't rebooted the phone as much as the lapdock does but my lapdock is now useless.
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Aug 21, 2012
It is so ridiculously annoying and pathetic that Motorola made a Photon 4G Q which won't be able to use original Photon 4G's accessories?I just bought Motorola Photon 4G HD Dock & Nav Dock and realized that Motorola Photon 4G Q has its HDMI & micro USB slots in different location than the original Photon.So that your loyal customers give you more $$$ to buy new accessories?
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Nov 8, 2011
Everytime I use my Amazon Cloud Player on my Photon, the phone freezes up completely after playing a few (~3 ish) songs. The only way to get functionality back is to take the battery out.
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Aug 9, 2011
Everytime I open my contacts my phone freezes and prompts me to force close or wait. When I try to set up a group the point where you add contacts the screen is black and when you press the option button on the phone sends me to the keyboard but doesnt do anything and lags.
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Sep 12, 2011
When making or recieving a call using the Motorola Car Dock for the Photon the Microphone is muted.Expected behavior: Making a call using the Car dock, Audio is routed thrugh car stereo using the Micro USB/Aux connector. Microphone on phone picks up your voice as it would on any other call.
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Jul 19, 2012
Currently, when you press an icon in the dock area you get a screen that gives you alternatives. What happened??Before, I could change the Dock icons with whatever I wanted it to be.Now I want to change the Contact icon and use the DejaContacts because my sync with my PC goes to DejaOffice.Can now only use what the "add icon" screen will allow.
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Aug 30, 2012
I have the Motorola car dock, and when the phone is docked, the volume buttons do nothing. I want to turn up the volume on the phone becuase even when I trun my radio up all the way, the volume is still not loud enough.
If I undock the phone and just use the headphone jack, I can turn the volume up and down on the phone.
So for some reason, the dock disables the use of the buttons.
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Oct 3, 2011
My Photon has been pretty much flawless, but it has needed reboots twice and both times after disconnecting from the Car Dock.
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Aug 3, 2011
I discovered a security issue witht he cardock.
If my phone is locked and I am using a pin number for security, the phone never asks me to input my pin number once I place the phone in the cardock. The phone wakes up, unlocks and goes to the car dock screen. This is a bit scary, if that is all a person has to do to gain access to a locked phone.
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Aug 30, 2011
how to activate the full screen keyboard on my photon while I'm using the hd dock? I have a wireless mouse, and I'm waiting for a keyboard but for some reason, I can't figure out how to bring up the full screen keyboard on the actual photon while I'm using the hd dock. I know it can be done because I saw it at the sprint store and I read of others doing it but all the searching I've done hasn't lead me to an answer. To clarify, I'm trying to figure out how to bring the keyboard up on the photon screen so I can type in web top mode until my regular keyboard arrives.
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Feb 25, 2012
My problem is I cannot use any keyboard in Webtop mode.I have an MB855 Photon 4G with the HD Dock and a Motorola keyboard w/trackpad.I can connect to the dock fine and open the Webtop application, shows up on my TV and looks dandy. Then I turn on Bluetooth and pair the keyboard (Motorola 89507 wireless keyboard with trackpad) with the phone. It requests a numeric code which I enter on the keyboard and hit enter- presto.Now the screen on the phone changes to a clock and I can control the cursor through the trackpad on the keyboard. BUT no matter what I do the keyboard will not type letters. No keys on the keyboard appear to have any functionality.At this point I undocked the phone, then the keyboard works fine!Plug it back into the dock and -whoop- right back to no keyboard.At this point I decided to try my Logitech mouse & keyboard. I plugged in a Logitech unifying receiver into the back of the HD Dock and the screen flashed- but nothing else.
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Sep 27, 2011
So I just HAD to have the multimedia dock for my Photon 4G. It's wonderful, and more convenient than fishing for cables when I need to charge the battery.
It doesn't seem to recognize that I have plugged a USB cable from the dock to my PC? What I wanted to do, was use it in the USB Mass Storage mode just like I do with a cable--nice fast file transfers, using the file explorer on my PC...
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Jul 15, 2012
When my phone is not in the navigation dock, the voice-guided GPS navigation works fine. But when I place the phone in the navigation dock, the voice-guided GPS navigation is suppressed so that there is no sound emitting from the devices speaker.
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Aug 18, 2011
Anyone find a protective case that works with the car dock? All communications with Moto have not yielded a solution. You would think that when they designed the dock for use with a protective case, they would have had one in the lab with them and they could tell us which case was compatible.
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Jun 22, 2011
I have a Droid X which has the Gingerbread update received OTA. I do not know if this is a Gingerbread issue, I just know it started recently.
When I put my phone in the Motorola Multimedia Dock (SPN5612A) my phone rapidly cycles between charging and not charging. It constantly flashes the "Disconnected" message which advises that I unplug the power adaptor to save the Earth. Power cycling the phone does not change this behavior.
I have taken the plug from the back of the dock and plugged it directly into my phone and the phone charges normally, so I know it has something to do with the multimedia dock. I also use the Motorola Car Dock (don't know model #) and my phone charges fine there, as well as with several different power adaptors, including one from my old HTC Droid Eris.
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Sep 8, 2011
Purchased the Bionic and several accessories including the car dock today. When I opened the car dock package, I discovered that the way the Bionic dock is made requires a special micro USB to regular USB cable in order to be able to power the phone while it is in the dock.
This cable is shown in the owners manual for the dock, but was not included in my package. Instead, I got a cable suitable only for plugging the audio from the Bionic headphone jack to the aux input on the car stereo.
Did anyone else get the Bionic car dock? If so, did you get the power / audio cable described in the owners manual or just the audio cable I mention above? I will probably go discuss with Verizon tomorrow too, but just wanted to know if anyone here knows what was supposed to be in the car dock package.
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Mar 9, 2012
Am I the only one that gets these errors everytime I connect? I just click "try again" on the first message, then I click past the second message and then it works, but it seems odd. I don't have anything special on my network, it's just a basic cable modem with a wireless router and my computer connects via wireless. See attached for errors
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Oct 3, 2011
Problem with the top of the power button falling off? I've had the phone almost 2 months and the top of the power button fell off. Looks like bad glue. Still works, but it's hard to push it now.
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Nov 28, 2012
Connecting Speaker dock to a TV via HDMI cable doesn't do anything. Do I need drivers installed on Motorola Xoom tablet?
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Feb 9, 2012
As I'm sure everyone knows, the xyboard automatically powers on when in the dock. Is there any way to keep it docked (and charging) with the power off? I only ask this because I would like to keep it off at times while charging so it does not sync emails, etc. I know I could turn off the sync while charging but that would really be a pain in the butt to have to keep doing that. Especially with 5 email accounts and 2 weather apps.
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Aug 15, 2011
My phone restarts on its own a couple times per day
and
the bluetooth will not connect with my 2010 Escalade or my 2008 E Class MBZ. It connects to my old earpiece but not the cars. No previous problems connecting with my BB or Samsung phones.
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Dec 29, 2011
I've had a S10-HD headset for about a year and it has worked well with several phones and my laptop. However, it will not connect to my new Photon 4G.I've made sure every other device to which it was ever connected has bluetooth turned off I've made sure the battery on both devides are fully charged I've made sure the Photon's bluetooth is on working I've connected the Photo to my car's bluetooth system to make sure it can connect to something I've connected my headset with my laptop to make sure it can connect to something I've turned them both on and off both devices I've searched and searched everywhere.When I go to bluetooth settings on the Photon and press "scan for devices", the headset never shows up as an available device When I power on the headset it flashes blue for a second and then slowly flashes red, but is never available to connect to the phone?
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Nov 2, 2011
I used the Moto software to back up my phone yesterday, and since then it won't connect to wi-fi. It finds the signal, starts looking for an IP address, then stips the process. I've tried to turn off 3G and 4G, together and in combinations, updated PRL and profile, but to no avail. Even rebooted the router to make sure something wasn't wrong with it and other devices in the house are working just fine. Not sure if this has anything to do with the backup, but it's a problem I've never had before.
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Oct 17, 2012
I am not able to connect to any network service unless I am on Wi-Fi. I have checked my settings and I am not sure if I am missing something.
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Apr 4, 2012
I searched and couldn't find it, but I remember that in the past there was a tip that gave a shortcut to connect to the nearest Sprint tower. I don't remember it though, it was something like *16.
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Apr 18, 2011
How can i connect the Xoom to the laptop dock. its telling me it wont recognize
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Jan 19, 2012
I'm on my second Motorola Standard Dock for the Droid. In each case the dock worked fine for a short time, then phone suddenly stopped going into "dock mode" when inserted. The connection is OK: Still charges the phone. Just no dock mode features, which is why I bought the dock in the first place. Tried every combination of seating while turned on/off, seating then turning on/off, powering and de-powering dock, etc. No dice. Phone docks fine and enters car dock mode with car cradle. Using provided charger(s) with dock(s). Have not tried full reset of phone due to hassle of reinstalling apps, etc., but powered up, removed battery, etc. Am I really so unlucky as to get two defective docks or is there a software issue here?
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Nov 26, 2011
When I am in the messaging app and try to update my linkedin account, I get the orange traingle error, telling me that it is "unable to connect to Linkedin" I have re-entered the password, and get the same results. It appears that my linkedin contacts are working and syncing properly. I don't want to remove the account and then add it back as it removes the joinded contacts.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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