Motorola Photon 4G :: Cannot Connect To My Car's Bluetooth
Aug 15, 2011
My phone restarts on its own a couple times per day
and
the bluetooth will not connect with my 2010 Escalade or my 2008 E Class MBZ. It connects to my old earpiece but not the cars. No previous problems connecting with my BB or Samsung phones.
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Dec 29, 2011
I've had a S10-HD headset for about a year and it has worked well with several phones and my laptop. However, it will not connect to my new Photon 4G.I've made sure every other device to which it was ever connected has bluetooth turned off I've made sure the battery on both devides are fully charged I've made sure the Photon's bluetooth is on working I've connected the Photo to my car's bluetooth system to make sure it can connect to something I've connected my headset with my laptop to make sure it can connect to something I've turned them both on and off both devices I've searched and searched everywhere.When I go to bluetooth settings on the Photon and press "scan for devices", the headset never shows up as an available device When I power on the headset it flashes blue for a second and then slowly flashes red, but is never available to connect to the phone?
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Sep 20, 2011
Every time I try to, it cycles through, and does nothing. I've tried to turn it on via the Motorola widget button, and also through the settings menu, both to no avail.
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Sep 25, 2011
While music is streaming from the photon to my car I place a call. When the phone starts dialing I have to physically press bluetooth on the dialer for it to connect to my car's hands free link(even though I am already connected by streaming music). I get connected then end the call. The car radio then switches back to Bluetooth audio but no sound, the volume is not on mute on either the phone or car after a minute it just starts playing music again.I tried turning the phone on and off and then reconnecting it to the car, I also deleted all the previous phone and Bluetooth info from my car but no improvement. I never had this issue with other phones connected to my car. If it helps it is a Acura.
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Nov 22, 2011
I cant get any email or text notifications to come thru my bt. i have tried every setting within the phone.and have tried several bt headsets ( Playtronics HD Pro& moto h790 ) with no luck. my 3yr old windows phone would play my custom tones and ringers thru my bt( moto h790).including my text and email ringers.never had to look at my phone to see who was calling.
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Nov 9, 2012
Any bluetooth headset I pair with my photon is too loud. Yes, I turned the volume down on headset and phone. I know its the phone cause I have paired the headset(s) w/ other devices, and the volume will go down all the way. Tried an app (Volume Ace Free) and it did nothing. Bottom line is when media volume is set to minimum its still WAY too loud. This is not an issue w/ wired headphones.
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Oct 4, 2011
Hey everybody. I recently got my photon 4g, and when I went to pair it with my car, I noticed I'm unable to access the phonebook from the car.With my Evo 4g I was able to view call lists and the phone book itself with no problem.When I paired the photon, it successfully paired, then the photon prompted me that the vehicle was requesting access to the phone book access profile. I clicked "always allow" (or always accept, I can't recall at this moment) and let it be.
But anytime I went into the phone via the radio, there are no phone book entries, just the option to enter numbers manually.it's a 2012 chevy with Onstar, so I'm using the bluetooth functions of that radio. Calls still work, but since it isn't reading the phone book, it just gives me a number when someone calls, as opposed to the name. For the time being I'm back to using my evo, since I can't recall everyones phone number off the top of my head. I'd love to figure out whats wrong, since I adore the photon, but need the names (so I don't answer the wrong calls lol)
I tried deleting & re-pairing, I've tried copying my contacts to the SIM in case thats where it was trying to read from, all to no avail, then doing the pair process again, still no luck.
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Nov 28, 2011
When the Photon's bluetooth is turned on, I cannot listen to voice mail messages either through the car's audio system (2011 Hyundai Tucson) or the phone itself. When the bluetooth is off, I can hear the voice mail messages fine on the phone. Is there a setting I can change to hear the voice mail messages in the car?
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Nov 30, 2011
I just tried connecting my phone to my laptop using Bluetooth.The computer sees the phone and shows it in the devices list (Windows 7), but to phone says it's not connected.Is there some driver I need to load?Tried Googling for one, but didn't see anything obvious.
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Aug 28, 2011
When entering the six digits pass code displayed by SYNC, the keyboard on the phone suddenly quits after I enter only 2 to 5 digits. The phone displays a message that there was a problem with pairing this phone. Is some setting on the phone wrong or is the phone hardware having a problem.
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Jun 16, 2012
I just got new hearing aids that are bluetooth capable everything works fine with streming music playing games and making calls the problem starts when i recieve calls i hear the phone ring and can answer but no sound after i answer the call?
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May 8, 2012
I noticed this recently: I have bluetooth enabled, but not connected to any devices. I initiate a phone call, and once on the call, I try to switch to an already paired but not connected bluetooth device. As soon as I select the device in the bluetooth settings screen, the phone reboots itself. Reproducible 100% of the time. Anyway else notice this? The work around is to start with the bluetooth device already connected before the call. I am paired with a Logitech H800.
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Sep 11, 2011
When I use the controls on my Motorola S305 Bluetooth headphones and Spotify such as play, pause, next song, etc. It automatically opens up the stock music app and starts playing those songs and Spotify stops playing. Is there any way to control which application the AVRCP bluetooth profile controls? I didn't have this problem on my Nexus One.
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Sep 2, 2011
I have an issue with the Photon when it is in the car dock and I am listening to streaming audio such as Slacker or Pandora. If I use my Bluetooth headset and press the button on the headset for the voice commands, the Photon sends a very garbled voice control prompt to the headset. The prompt that says "Please wait. Please say a command" comes across extremely garbled. This does not occur if I am not streaming audio, nor does it occur over the regular phone speaker.
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Oct 21, 2012
My device is unable to detect any of the Bluetooth Headset. I have tried same with Nokia and Amkette bluetooth. Scanning does not list any of these bluetooth headeset.
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Oct 26, 2011
My Photon must be having Apple envy and has decided to refuse to cooperate. Unlocking can still be an occasional two minute ordeal with many whispered metaphorical condemnations of it's heritage and habits. However, my main complaint is the bluetooth audio stutter I hear on a stereo headset.
I have no problems pairing and listinening to audio on a set of bluetooth stereo headphones via my MacBookPro (or my friend's iPhone), but the Photon makes me want to kick something very hard and repeatedly. The audio stutter-pop every 1/3 second (approximatly) is beyond frustrating.
The only thing that reduces the stuttering is if I hold the phone within 3 inches (yes, 3"!) of the headset. Oddly, my mono canal-style headset has a range of about 36 feet. Both of the headsets are less than two months old, and I know that the stereo headset is up to version 3.x of the bluetooth spec. (the Photon is using bluetooth v. 2.1).
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Nov 2, 2011
I used the Moto software to back up my phone yesterday, and since then it won't connect to wi-fi. It finds the signal, starts looking for an IP address, then stips the process. I've tried to turn off 3G and 4G, together and in combinations, updated PRL and profile, but to no avail. Even rebooted the router to make sure something wasn't wrong with it and other devices in the house are working just fine. Not sure if this has anything to do with the backup, but it's a problem I've never had before.
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Oct 17, 2012
I am not able to connect to any network service unless I am on Wi-Fi. I have checked my settings and I am not sure if I am missing something.
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Apr 4, 2012
I searched and couldn't find it, but I remember that in the past there was a tip that gave a shortcut to connect to the nearest Sprint tower. I don't remember it though, it was something like *16.
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Sep 17, 2011
Everytime I drop my phone in the dock the phone stays on! It was on all night! I went to Applications>Development> Unchecked Stay Awake and it keeps becomming checked everytime I reinstert it onto the Motorola Dock! So annoying, I made sure the phone is up to date and still this bug exists. Anyone know of a fix or work around?
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Sep 29, 2011
I have both a CommandOne bluetooth, and a Jabra Stone....both of which pair with my Droid X, but don't communicate....they both did at one time (the CommandOne stopped communicating during a conversation)....the Jabra who knows when it quit. Now I have two BT's neither of which I can use. I keep thinking I must be doing something wrong, but damned if I can figure it out. This should be pretty straight forward. I've turned off BT, and the restarted the phone, done multiple Discoveries, multiple retrys at connecting.
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Apr 18, 2011
I upgraded my Atrix 4.1.57. Since the upgrade, I have not been able to connect my phone, via Bluetooth, to my car. The phone and car find each other, the phone asks for the PIN code and it says connected. But, when I try to connect the phone to my car, I get an error message that the car has rejected the connection.
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Nov 26, 2011
When I am in the messaging app and try to update my linkedin account, I get the orange traingle error, telling me that it is "unable to connect to Linkedin" I have re-entered the password, and get the same results. It appears that my linkedin contacts are working and syncing properly. I don't want to remove the account and then add it back as it removes the joinded contacts.
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Jun 3, 2015
When i search for the blue tooth from my phone it comers up empty...
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Nov 23, 2011
The first time I tried it out it worked fine and now my Atrix is paired with the mouse, but now the mouse will continue to flash blue (which I belive means that it is searching for a device?) but will not connect.
Any advice what might be wrong?
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Oct 19, 2011
I have a Droid 3 and the bluetooth headset I have does not autoconnect (paired but not connected). I have to do it manually. My Droid 1 would autoconnect just fine. I don't see any option to auto connect. I saw some mention somewhere that there might be a code issue and someone sent something to google. I did not know if there was a fix for this. This was going on before and after the update.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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