Motorola Atrix 2 :: Continuously Reboots After Upgrade?
Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Mar 31, 2012
The phone continuously reboots over and over after displaying the error message - "process system is not responding"
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Aug 27, 2011
I have had my Atrix for about 4 months now, dealing with freezed and random shut-offs. Today, though, my phone has been continuously restarting all day. I just picked my phone up, tried to unlock it, and it immediately popped up with google framework errors, bluetooth errors, and others that go away too fast for me to even see them. After a while, my phone will automatically restart itself, and continues having the same errors.
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Sep 8, 2011
everytime i turn the phone on, the wallpaper loads and non of the icons or anything else loads and i get this error "Sorry! The application Home (process com.motorola.home) has stopped unexpectedly. Please try again."after i click foreclose, a couple seconds later the same message comes up over and over again. the lock screen still works, the top bar still pulls down, the apps that start at boot still work and i can still access some of my messages when i pull down the drop box.if i get into an app it works fine untill i click home or back and i keep getting this error message not allowing me to use my phone. havent installed anything new recently.
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Jan 16, 2012
My 9700 reboots continously, shows white BB logo, reboots 30% of way, turns off and reboots.
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Jun 22, 2010
So recently my BB storm died so i plugged it in to charge, after a while i came back to it and it wouldn't boot up, it would just continuously reboot. I took it to the verizon store, they didn't help to much. So i came back home tried turning it on and it powered on to a white screen the said "Reload Software, 507" or something like that. So i plugged it in to my computer, launched DM and restored the whole phone back to original .328 OS. After it was done it started working, i was happy until it stopped working again. I let it charge over night and turned it back on in the morning and same thing happened.
I tried the App Loader wizard itself, and i got this message: "The blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. Contact your wireless service provider or system administrator."
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Aug 23, 2012
My blackberry battery died one afternoon and when i started to charge it, the reboot screen kept appearing followed by the red LED light before attempting to reboot again. i have tried installing the new software but it is still rebooting half way stopping, LED light comes on and the whole process continues. the bb is only 2 months old and hasnt been dropped or damaged in any way. could the battery need replaced?
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Oct 21, 2011
Since I got my baby back ladt week, I've had some reocurring problems. While in the browser, I find it closes without warning or message, often. Sometimes it even reboots.
Also, i've had several reboots when touching anything in Settings. I've factory reset a couple of times, and will again shortly.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Apr 16, 2012
As an update, I got my phone to quite boot looping by wiping system, cache, and data. I then reinstalled 2.3.6 via computer. This has fixed everything except my wifi. I unistalled logcat and then found highlighted in red that my wifi drivers were not functioning correctly. This does annoy me but I can still use my phone!
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Apr 23, 2012
I'm currently using my atrix 4g outside the usa and im also using a simcard from a different provider (a local provider in the country im at) My question is when ICS soon becomes available, will i encounter problems upgrading via OTA? if yes how can i upgrade to the official ICS OS?
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Aug 1, 2011
there is update for my phone my present is this Andriod 2.2.2 there is up date for this and it only can be download from a WIfi connect. my wifi connect is low or not here is there a different way to get in my phone?
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Oct 4, 2012
i am user of Motorola Atrix 4G.each and every thing which we need is available in the smart phone.but recently i heard about the cancellation of up gradation of android 2.3 to 4.0.A single core phone with less ram then the atrix that came out around the same time that has 4.0.4 while Atrix 4G is Dual core phone why Motorola stuck it on Gingerbread?me and my friends which are using Motorola Atrix 4G are very disappointed to hear about this cancellation...we dont want to change this awesome cell phone only for this reason.its our humble request to take back your decision and launch the up-gradation of Android 4.0 for Atrix 4G.
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Aug 31, 2011
After a recent upgrade I noticed I cannot initiate a call via my bluetooth with the phone locked. I was able to do it with the earlier version. Using Plantronics Pro bluetooth. Is this a proprietary block to aftermarket bluetooth devices?? Is there a setting I am missing. Oh, I checked the box under Location and Security for Bluetooth Bypass, which, I thought would have taken care of the matter since it directly addresses the issue, and is new to the list.
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Jul 29, 2011
My wife received the notice today to upgrade to GB OTA. She accidentally hit download, but must have been on Edge signal. The down load is at the very beginning, but is asking her to connect to wifi to finish the download. Is there away to cancel the download to upgrade later? I tried powering off the phone and going into the phone status menu with no luck.
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Aug 11, 2011
i have a stock AT&T Atrix shipping version Blur_Version.4.1.26.MB860.ATT.en.US. im planning to SIM unlock it and send it to the Philippines. Is it possible to update to version Blur_Version.4.1.57.MB860.ATT.en.US to Blur_Version.4.1.83.MB860.ATT.en.US and to Blur_Version.4.5.91.MB860.ATT.en.US here in the Philippines? what should I do?
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