BB Curve :: 9360 Continuously Reboots And Won't Turn On?
Aug 23, 2012
My blackberry battery died one afternoon and when i started to charge it, the reboot screen kept appearing followed by the red LED light before attempting to reboot again. i have tried installing the new software but it is still rebooting half way stopping, LED light comes on and the whole process continues. the bb is only 2 months old and hasnt been dropped or damaged in any way. could the battery need replaced?
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Oct 28, 2012
My blackberry curve 9360 which is two months hold has been constantly restarting itself since last night. I've spent all day looking online and trying everything possible but nothing has worked. I've updated software, taken out the battery, left it on charge, left it off charge, taken out the memory card, wiped absolutely everything but nothing has worked. I can't make it to the o2 shop until Wednesday but would obviously prefer for it to be fixed before then.
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Jun 6, 2011
OS : 7 Problem: I did a battery pull and it is been rebooting continuously for the past 2 hours.
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Aug 26, 2012
I have had my bb curve 9360 for about 4 weeks now it has been working fine until last night it turned off and now it keeps rebooting have connected it to my computer. I have done a repair on it but it is still doing the same thing and has now been in repair on my pc for about 2 hours and it not doing anything.
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Aug 23, 2012
my BB curve 9360 freezes for 10 mins quite regularly, bought it only 2 months back.It reboots itself automatically no. of times without any reason.I clear the cache from browser and other apps regularly, is it because of too many apps installed? I was told by someone that many people having this model of blackberry are facing the same problem, is it so? what can be done about it ?
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Sep 4, 2012
Just upgraded my 9360 to OS 7.1
After the upgrade the phone now reboots everytime I try to view a video from the internet?
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Jan 16, 2012
My 9700 reboots continously, shows white BB logo, reboots 30% of way, turns off and reboots.
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Mar 31, 2012
The phone continuously reboots over and over after displaying the error message - "process system is not responding"
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Jun 22, 2010
So recently my BB storm died so i plugged it in to charge, after a while i came back to it and it wouldn't boot up, it would just continuously reboot. I took it to the verizon store, they didn't help to much. So i came back home tried turning it on and it powered on to a white screen the said "Reload Software, 507" or something like that. So i plugged it in to my computer, launched DM and restored the whole phone back to original .328 OS. After it was done it started working, i was happy until it stopped working again. I let it charge over night and turned it back on in the morning and same thing happened.
I tried the App Loader wizard itself, and i got this message: "The blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. Contact your wireless service provider or system administrator."
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 4, 2012
Since yesterday, i can't turn on my phone. i tried everything, remove the battery connect the cable, but nothing, when i connect it for charging; after the red light the batterie logo appears, i let it connected the whole night, not better.after i wanted to update the os but no connection between the phone and the computer; impossible to connect it.i tried so many solution have seen on the web...
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Mar 1, 2012
My curve 9360 was working fine earlier but when it ran out of battery I charged it up and it wont turn on. It goes on when the bar loads but as soon as it gets full, it just restarts the bar again and a little timer in the top left hand corner comes up everytime the bar goes full and re starts it's self.
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Jun 5, 2012
my bb 9360 phone got drained this morning for about an hour, then i charge it for not more than 3 hours, while charging all was still fine i can turn- on over it, then i noticed that the phone was turned off automatically i dis connect it with the charger, then it is warm to touched. i removed the battery to coll it off over. when i put it back over i can not turned on my bb, and afterwards the phone and the battery was getting hot again. i removed it again and allow it to cool-off.. the 3rd time i try to placed it back again it is not warm to touch but i can not turn-on the power.
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Jul 4, 2012
my curve 9360 went dead while I was texting and now it will not turn, no red light nothing. I have removed the battery and attached the charger and still nothing also tried pluging usb into pc but the phone doesnt register on the computer.
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Jun 8, 2012
i have a blackberry curve 9360 after running a software update my phone wont turn on .I have tried removing and replacing the battery the red led lights up for about 5 secs but screen stays black and wont turn on.
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Jun 8, 2012
Just received a new BB Curve 9360. I keep trying to turn off WIFI to save battery life but when I click off WIFI in the Manage Connections box it keeps turning itself back on after a few seconds. Is there some sort of automatic connect function that turns on WIFI if it detects a signal? If so where can turn off this function?
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Apr 14, 2012
I have recently got a Blackberry Curve 9360 running on O2 UK and the latest update of OS 7 and love it, but want to turn it off over night without setting times for it to turn off and on. I have looked at many posts on forums and want to fully turn it off, as when i click the 'power off' icon or hold down the end key, it just goes into standby. when i set an alarm, it gives me the option to 'turn off' or 'full power off' but they both do the same thing. a battery pull does NOT work as it just turns on again straight away.
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Apr 1, 2012
I just got the black berry curve 9360. I wont turn at all, I tried to charge it still wont work. I have tried to update but my computer says there is no device connected. How do I get it to work ?
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Nov 22, 2012
i have been tryign to turn on my wifi on my blackberry and it keeps saying unable to turn on wifi i have down graded softward and stiil the sape reinstalled software still same also wiped phoen still same taken battery out loads of times still the same the phoen is only 2 weeks old
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Aug 15, 2012
I fell asleep last night with my phone on a low battery, I wake up this morning and put it on charge, the led light holds a red light (not flashing) for around 15/20 seconds then nothing.
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Apr 20, 2012
How do you stop the sound when taking a picture on the curve 9360! I can't find it in my settings or nothing.
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Jan 6, 2012
What I like to do (and have always done with my other, non-blackberry phones) is go outside for a smoke, while listening to some music on my phone, then come back in, send some text messages and maybe make a call, then go out for another smoke, playing the music where I left off. My new bb curve 9360 can't seem to do that. Once I navigate to any other apps or anything, it resets the music player, gets rid of Now Playing and I have to start all over (I try to cycle through all my mp3s on random/shuffle). How can I even get to texting w/o stopping the music. Shouldn't there be a Home button or something (that doesn't stop the music)? I set up facebook. Now how do I stop all the activation sounds every time someone posts something?
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May 3, 2012
I have a blackberry torch 9800. I upgraded my AppWorld and rebooted my device, since then its rebooting continuously, I tried after replacing the battery (my friend has a similar phone). Removed the battery for 5hours and tries switching it on. Removed the memory card andtriied everything. Basically the black screen with blackberry logo is turning on, loading till the end and reboots after it loads completely. I don't want to take it to the store any exchange it for a new one, I need THIS phone cuz I have all my data and I have around 120 BBM contacts (I DONT want to lose them).
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Mar 31, 2010
I got three random reboots in 1hour with it on. Turned it off and no problems
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Jul 28, 2011
My phone wont stay off, i turn it off but it reboots automatically, also the car mode keeps activating randomly/randomly thinks it is charging and connected to a pc.
I updated it to the latest firmware via kies as well. Edit: Phone is not rooted and alarm clock plus is also another app that randomly starts.
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Jan 14, 2012
it fell in the toilet face down, was only in there for like 30 seconds. none of the stickers are damaged they're still white. when i took the phone out it didnt have much water init. i took the battery sim and memory card out over night and it still wont turn on. instead of a red light its turned blue and flashes. i tried charging it and plugging it into my laptop it wont charge either. the screen has got like white lines but if you touch or warm the screen they go. what do i do? its a brand new phone aswell im not on contract so i cant easily get it replaced.
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Nov 22, 2011
I just bought the Bose Bluetooth Series 2 headset and connected it to my Tour 9630. But there is one BIG issue: when I get a call and turn my bluetooth on, the phone shuts off and reboots.I use Sprint PCS as my carrier and my OS is version 5.My phone is sitting on my desk so a static electric charge is not causing this. On screen, I see the incoming call noticification (the usual with caller ID) and when I turn on my Bose Bluetooth, I see the popup window that tells me my Bluetooth is connected, then the screen goes blank because the phone shuts down and reboots. This is my third Bluetooth earpiece but the first on that causes the reboot. By the way, if I leave the headset turned on, everything works fine--I can answer the phone with no reboots. However, this will kill the battery in the headset as well as my phone as it keeps the bluetooth connection.
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Jun 27, 2010
My Bold has been auto-resetting as soon as I pop the battery in. As soon as I pop the battery in, the white progress bar appears, loads about 1/8 of the way, then auto reboots. This repeats constantly. I don't foresee a way of resolving this without hard setting the device. Unfortunately, I am unable to access any options as the device does not turn on. Is there a physical hard reset button on the device?
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Jun 17, 2012
Discovered this "unable to turn off" issue last thursday when I was doing a once in a blue moon shut down. Realised my iPhone 64GB running iOS 5.1.1 wouldn't stay switched off. It would automatically reboot itself.
Info:
iPhone 4S, iOS 5.1.1, 64GB Black
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Oct 22, 2012
My phone for reasons best known to itself infrequently if not rarely reboots and then plays a loud piece of music (not one I have downloaded!) and I cannot seem to mute it or turn it off until its run it's 30 second course. This may not sound a long time but it is when you are in a meeting of quiet place and other than removing the battery, which would defeat the whole point I cannot find out how to a) silence it, b) turn it off for future reboots or c) why my phone feels the need to restart on a regular basis.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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