BB Torch :: Reboots (doesn't Even Turn On)
May 3, 2012
I have a blackberry torch 9800. I upgraded my AppWorld and rebooted my device, since then its rebooting continuously, I tried after replacing the battery (my friend has a similar phone). Removed the battery for 5hours and tries switching it on. Removed the memory card andtriied everything. Basically the black screen with blackberry logo is turning on, loading till the end and reboots after it loads completely. I don't want to take it to the store any exchange it for a new one, I need THIS phone cuz I have all my data and I have around 120 BBM contacts (I DONT want to lose them).
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Oct 28, 2012
why the buttoms next to the track pad don't turn off, I lock the phone and they keep on. And keyboard light doesn't turn on. I pull out the battery and this doesn't fix it.
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Nov 4, 2012
my BB doesn't turn on what can i do?
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Sep 19, 2012
For at least a day now my phone (Torch 9860) doesn't respond to me switching it on. I have tried taking the battery and sim card out and this makes no difference. I have also attempted to connect it to my computer but it fails to recognize its plugged in. Is there a way I can make it work without having to take it in to the shop?
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Jul 15, 2010
I have the Torch (9800) OS version: 6.0.0.668.I've had it for just over a year without problems but recently it will freeze to the point where I have to do a battery pull because it won't resolve the issue otherwise. Even then sometimes it doesn't come back on. It will slowly flash red (LED light) and the screen will remain black.It's done this twice where it won't turn back on at all. Eventually it does but the last time it did this, it didn't work for 2 days before coming back on (of it's own accord). I updated the software when it finally came back on as I was told it could be a software issue so I now have the OS version stated at the top of this message as opposed to 6.0.0.600.
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Jun 12, 2014
I'm on 8.1 DP and every time I restart my phone or it restarts for no reason It'll boot back up but then shuts down. It gets past the Verizon screen and then turns off without completing the boot phase. I have to keep turning it on.
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Mar 31, 2010
I got three random reboots in 1hour with it on. Turned it off and no problems
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Aug 23, 2012
My blackberry battery died one afternoon and when i started to charge it, the reboot screen kept appearing followed by the red LED light before attempting to reboot again. i have tried installing the new software but it is still rebooting half way stopping, LED light comes on and the whole process continues. the bb is only 2 months old and hasnt been dropped or damaged in any way. could the battery need replaced?
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Jul 28, 2011
My phone wont stay off, i turn it off but it reboots automatically, also the car mode keeps activating randomly/randomly thinks it is charging and connected to a pc.
I updated it to the latest firmware via kies as well. Edit: Phone is not rooted and alarm clock plus is also another app that randomly starts.
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Nov 22, 2011
I just bought the Bose Bluetooth Series 2 headset and connected it to my Tour 9630. But there is one BIG issue: when I get a call and turn my bluetooth on, the phone shuts off and reboots.I use Sprint PCS as my carrier and my OS is version 5.My phone is sitting on my desk so a static electric charge is not causing this. On screen, I see the incoming call noticification (the usual with caller ID) and when I turn on my Bose Bluetooth, I see the popup window that tells me my Bluetooth is connected, then the screen goes blank because the phone shuts down and reboots. This is my third Bluetooth earpiece but the first on that causes the reboot. By the way, if I leave the headset turned on, everything works fine--I can answer the phone with no reboots. However, this will kill the battery in the headset as well as my phone as it keeps the bluetooth connection.
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Jun 27, 2010
My Bold has been auto-resetting as soon as I pop the battery in. As soon as I pop the battery in, the white progress bar appears, loads about 1/8 of the way, then auto reboots. This repeats constantly. I don't foresee a way of resolving this without hard setting the device. Unfortunately, I am unable to access any options as the device does not turn on. Is there a physical hard reset button on the device?
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Jun 17, 2012
Discovered this "unable to turn off" issue last thursday when I was doing a once in a blue moon shut down. Realised my iPhone 64GB running iOS 5.1.1 wouldn't stay switched off. It would automatically reboot itself.
Info:
iPhone 4S, iOS 5.1.1, 64GB Black
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Oct 22, 2012
My phone for reasons best known to itself infrequently if not rarely reboots and then plays a loud piece of music (not one I have downloaded!) and I cannot seem to mute it or turn it off until its run it's 30 second course. This may not sound a long time but it is when you are in a meeting of quiet place and other than removing the battery, which would defeat the whole point I cannot find out how to a) silence it, b) turn it off for future reboots or c) why my phone feels the need to restart on a regular basis.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Dec 22, 2010
After installing a few games from the App world, as well as Blackberry News from the Test Centre.
The reboot bar reaches as far as about where the letter 'e' is in the word 'Blackberry' in the middle of the reboot screen. Then the red LED flashed and the Torch reboots again.
To stop the rebooting I had to pull out the battery, but once I put this in the reboots continue.
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Jun 14, 2011
My Torch is about 9 months old. I had no problems with it until about a month ago. It constantly reboots. It is not software. Sometimes when you close the slider, it goes dead and reboots. I have now seen that if the slider is open and you softly wiggle the screen part it reboots.. not always.. This tells me that it is a hardware problem. A factory fault if you ask me. My wife's Torch is 2 months old. Same problem. Also reboots for nothing. Work colleague, also a torch. Just over a year old. Same problem. Reboots 4 or 5 times a day. This is definitely not software. If you put it down too hard, or keep it in your pocket. A lot of the time it reboots...
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Jun 12, 2010
I have a Torch 9860 on Vodafone Ireland. I have installed and reinstalled the latest OS for the phone 7.1.0.342 from Vodafone. The phone now reboots in low coverage areas when switching from 3g to Edge. It will not happen when I have it set to 3G only mode. My phone is still under Warranty.
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May 29, 2012
I recently acquired a Torch 9810, originally from Rogers but MEP2 unlocked and running on Fido with a 6GB data plan. It's my first BB, a choice that I made specifically because I was so impressed by my Playbook. There is, however, one thoroughly frustrating problem, which is that it suffers from random reboots. Symptomatically, there is a brief pause, followed by the backlight turning off (I can still see the previous content on the screen sometimes), followed by the red LED and then the BB logo with the loading bar. It looks similar to a soft reset or battery pull. These reboots seem to be completely random:
1) They take place over a wide range of activities, including web browsing, email reading and composing, Facebook, Twitter, built-in apps, even when looking through settings menus.2) The frequency seems to be random too, sometimes I can go for half a day without a reboot, but sometimes the phone will reboot twice in the span of a few minutes.
I tried reloading the stock Rogers 7.0.0.254 OS but this did not solve the problem.Thereafter, I have gone through 3 different 7.1 OS versions, each time using BBSAK to wipe my device to a 507 state. I have tried Telus 7.1.0.267, Mobilicity 7.1.0.378 and even the latest official OS for my phone, Rogers 7.1.0.391. I'm not sure that my apps are contributing to the problem since I have the problem after a wipe, but I have the following installed:BB ProtectBB BridgeBB MapsBB 5 soundsFacebookTwitterWindows LiveMessengerYahoo MessengerGoogle TalkWikitudeWord MoleBrickbreakerGoogle Maps There seems to be plenty of free storage space, over 180MB right now.
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Sep 27, 2012
I am using a Blackberry Torch 9800.A few days back I updated the app world and facebook and since then the phone reboots every after few minutes, I can't play any mp3, no ringtones.Basically no sound whatsoever.What I have done : 1) I took a back up of the device on my PC using the Desktop Software and updated the version of my phone - Still the Same. 2) Reset my phone to factory settings - Still the same.
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Nov 9, 2012
My blackberry torch keeps rebooting so far turns off and reboots again over and over is there anything i can do on my computer to sort it out
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Apr 10, 2012
A couple days ago, this happened, but it did not work after many force restarts. I restored it to factory settings, and I got to the part where it says to let your phone restart, but after it did, the iPhone turned off and now it will not turn back on. iTunes cannot see it and I have tried charging it and it does not work. It had iOS 5.1.
Info:
iPhone 4, iOS 5.1
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May 12, 2012
As soon as I restore iphone 4 firmware in itune, the power turn off and doesn't turn on again thought I press the power .It seems dead.Hardware damage?
Info:
iPhone 4, iOS 5.1
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Oct 29, 2010
My phone screen has just gone whit with the message showing "App Error 603"...the reset button below only reboots the handset and takes it to the same place again. Also, now when I connect my phone to the computer the DM only shows connecting and refuses to detect the phone.
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Aug 23, 2011
The situtation that my Blackberry Torch has recently been in is that the out of no where, the Blackberry will freeze up. The LED indicator will be lit up for a short period of time, for a total of two times. After that, the system reboots itself. During this problematic process, I cannot use the buttons at all to try to stop it or do something else.I have reinstalled the OS Software and have done a hard reset during the red LED indicates.I don't have warranty becase I have purchase this off my friend after his warranty was over and he got himself another phone.
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Jun 2, 2012
My phone, torch 9800 constantly reboots. What do I do? Tried to update software - does not work. When you see "connection with the JVM "phone reboots to infinity, there is an error.
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Jun 27, 2012
I was asked to update ID verification, via screen message, ok'ed, required reboot as per normal screen, now the system continually reboots but will not start, went to Rim site and completed suggested process aka removing battery sim card and memory card
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May 19, 2011
my blackberry is rebooting so slow, i was looking videos on Internet and the others torches(same types) loads about 3 times faster as my blackberry.
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May 6, 2012
I am using a Torch 9860 with OS 7.1.0.1646. The battery backup doesnt ever las one day with calling as low as 30 minutes and minimum use of applications. Moreover the phone reboots at least once during the day on recieving a call.
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Mar 5, 2012
My BB torch 9860 was working fine until I upgraded to OS7. Now it reboots on trying to launch almost all apps including camera, maps, google maps, Qype and many other apps downloaded through BB app world. I have tried uninstalling these apps and re-installing them but the same thing happens. I really like the phone and am so disappointed that I can't use it for these applications.
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Dec 2, 2014
It's my boyfriend's iPhone & we've dropped it plenty of times in the past going on 6 months now, so you can imagine it has plenty of cracks & the back had come off to where we taped it back on. Recently - a few days to a week ago I dropped it & it seemed fine until I tried taking a picture of our cats and the camera opened to a black screen. Everything else works fine except the speaker when we call out we have to put it on speaker for someone to hear us - already tried cleaning out all the ports. I don't want him to go to the iPhone store and have them complain about all the issues wrong with the phone and go extreme bill on him either. Yes I have tried restarting his phone, I just don't want to completely reboot it when it's under his mom's account & her iCloud. & The front facing camera works.
Info:
iPhone 4
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