BB Tour :: Phone Reboots When Turn On Bose Bluetooth?
Nov 22, 2011
I just bought the Bose Bluetooth Series 2 headset and connected it to my Tour 9630. But there is one BIG issue: when I get a call and turn my bluetooth on, the phone shuts off and reboots.I use Sprint PCS as my carrier and my OS is version 5.My phone is sitting on my desk so a static electric charge is not causing this. On screen, I see the incoming call noticification (the usual with caller ID) and when I turn on my Bose Bluetooth, I see the popup window that tells me my Bluetooth is connected, then the screen goes blank because the phone shuts down and reboots. This is my third Bluetooth earpiece but the first on that causes the reboot. By the way, if I leave the headset turned on, everything works fine--I can answer the phone with no reboots. However, this will kill the battery in the headset as well as my phone as it keeps the bluetooth connection.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Mar 31, 2010
I got three random reboots in 1hour with it on. Turned it off and no problems
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Nov 30, 2014
iPhone 6 (8.1.1) Bluetooth cannot discover Bose Sound Dock 10.
Info:
iPhone 6, iOS 8.1.1
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Sep 21, 2011
Any thoughts as to how to stop my Tour 9630 from during phone calls (and therby terminating them)?
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May 17, 2012
After I upgraded my system to IOS 5.1.1 does not find the bluetooth device from my sound system from Bose. I have an iphone 4S and an IPAD.
Info:iPhone 4S, iOS 5.1, bluetooth
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Feb 24, 2010
This has been going on for about five days now. Whenever I don't take full care in how I place down my blackberry, basically everyday use, the screen turns black, the red LED shows, and the phone reboots. I really don't know what the problem is.
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Mar 18, 2015
I have a 1320 that I got brand new back on Black Friday from Cricket. The problem is after it has been on for a while, the wireless and/or bluetooth or both shutoff. When I bring the status bar down, the wireless icon and/or the bluetooth icon will be cleared out and not active. If I try to turn it back on, nothing happens, the icons stay black. I reboot and usually that fixes it but not always. Sometimes I have to reboot it a couple of times.
Also my phone sometimes reboots when I'm using the GPS to track my bike rides when the phone is in my bag. I know that because when I get to the end of my ride and check the app, Cyclometer, it stays "it has been shut off, do you want to resume" or something to that effect and then I resume it and a portion of my ride is missing from when it apparently has rebooted. I also have had it reboot on me in the middle of something that doesn't happen often.
My phone is on 8.1 and has no more pending updates. this is eating up my data plan because I normally use wireless at home. I also can't use my bluetooth speaker while riding because if I connect my bluetooth speaker to my phone, the bluetooth will shut off after about 15-25 minutes of use. It first starts to become somewhat intermittent for couple of minutes then bluetooth shuts off altogether.
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Jan 29, 2010
A co-worker of mine recently had his blackberry tour replaced through verizon. He didn't have his phone backed up on his computer.........so they are gone. However...he does have his contacts in his navigation/bluetooth of his car. Does anyone have any idea on how to get the info from the car back his blackberry?
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Feb 14, 2010
Ok so I use the auto on/off feature, and recently i have noticed that after my phone turns off for the night, if there is a event on my calendar where the alarm would go off during the time that the phone is off it will turn itself back on and let the alarm go off. Is this normal, or is something wrong?
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Mar 9, 2010
So i want to put an 8 gb card in my 9630 tour. I have backed up my data on desktop manager. Just want to be sure i can just turn off my phone and do the swap.
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May 5, 2010
The small clock kept showing up in the middle of the screen on my blackberry. A vzw rep told me sometimes I need to reboot my blackberry because its like a computer. So, I took the battery out and put it back in to reboot it and it won't come on. A white blank background will show up with the small clock in the middle. Then the screen will go black with the small clock in the middle and the red light blinking.
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Jun 24, 2015
But any time I turn bluetooth off on my phone (pull down or settings menu) my phone restarts. I originally turned it off because my fitbit wouldn't sync and would not show up in available devices. Now it syncs fine but it still does not show up in available devices.
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Apr 20, 2010
And apparently RIM is aware of this bad Bluetooth stack? This is what BlueAnt tech support is telling me and that it's BlackBerry's problem. I have a Tour running 5.0 and have never had an issue with any Bluetooth headset except the BlueAnt Z9i. My BlueAnt Z9i does seem to work fine on 4.7, but I'll chuck the Z9i in the can before I stick w/4.7 for any longer than testing purposes! BlueAnt said I should contact RIM for details on a solution; however, I see no reasonable means to directly contact RIM tech support?And since this is RIM's official support forums, unless I'm mistaken? Does anyone know anything about this faulty Bluetooth in 5.0 on the Tour and Storm 2 that causes random issues with Bluetooth headsets? Random issues are: Random beeps, buttons on headset being unresponsive, sound and mic not working, and hang-ups. These are all completely random issues the button unresponsiveness can be fixed by disconnecting the Bluetooth headset from the BlackBerry device via the BlackBerry device. And then the headset buttons will work again, enabling the headset to be powered down, etc This is of course a fix until it randomly happens again the next time it's paired to the Tour running 5.0!"As you know this is a specific issue with Blackberry tour (9630) and storm 2 phones using 5.0 OS, no updating of BlueAnt products will help as it's a fault with the phone." BlueAnt said "I believe It occurs on almost all Bluetooth devices within anything from one weeks to two months of pairing with a Blackberry tour using 5.0." BlueAnt said "Just to re-cap: the issues with the tour happen with all BlueAnt products: Q1, V1, Z9i etc And I've heard from consumers that called in it also occurs on Jabra's and Jawbones etc.We know that Blackberry know about the issue so if you contact them they should shed some light on it." BlueAnt said If you may be able to shed some light on this and need more background info, please read this thread here.
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Jan 20, 2014
I have a Nokia 1020. It has worked very well for me until recently when I bought an Qed UPlay bluetooth receiver for my stereo.Previously I had bluetooth disabled always on my 1020 but now I have it on the most of the time.What I've noticed is that my phone is restarting constantly. It seems to be connected to when I have bluetooth and wifi enabled. Or at least when I have bluetooth enabled.The phone can restart a couple of times a hour. Since yesterday evening I have had 6 restarts. That I know about...
The bluetooth settings window also hangs, I can't do anything, can't connect/disconnect from the Qed and I can't disable bluetooth. When I try a progress bar is showing that it is working but it never changes to disabled.Also, when this is happening I also can't disable wifi, the same issue with progressbar.
The wifi status bar also sometimes is in the "connecting to a wifi"-animation. It can be in this mode in hours, and of course, doesn't connect to any wifi allthough I have two which are available.I usually have to restart my phone to be able to disable/enable bluetooth/wifi.I had this issue before GDR3 and Nokia Black. And still have it after updating to Nokia Black.
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Oct 15, 2012
I have a Motorola Elite Flip headset I use with a LG 505c 'dumb' phone, and have one problem. If not used for a while, the phone will 'time out' and turn itself off.When this happens, I can't figure out how to get the headset to turn it back on, or unlock it, in order to make a call.One press of the 'call' button just brings up the phone's screen where you 'press & hold to unlock. A second press of the call button doesn't do anything.A press and hold of the call button redials the last number.
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May 3, 2012
I have a blackberry torch 9800. I upgraded my AppWorld and rebooted my device, since then its rebooting continuously, I tried after replacing the battery (my friend has a similar phone). Removed the battery for 5hours and tries switching it on. Removed the memory card andtriied everything. Basically the black screen with blackberry logo is turning on, loading till the end and reboots after it loads completely. I don't want to take it to the store any exchange it for a new one, I need THIS phone cuz I have all my data and I have around 120 BBM contacts (I DONT want to lose them).
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Aug 23, 2012
My blackberry battery died one afternoon and when i started to charge it, the reboot screen kept appearing followed by the red LED light before attempting to reboot again. i have tried installing the new software but it is still rebooting half way stopping, LED light comes on and the whole process continues. the bb is only 2 months old and hasnt been dropped or damaged in any way. could the battery need replaced?
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Jul 28, 2011
My phone wont stay off, i turn it off but it reboots automatically, also the car mode keeps activating randomly/randomly thinks it is charging and connected to a pc.
I updated it to the latest firmware via kies as well. Edit: Phone is not rooted and alarm clock plus is also another app that randomly starts.
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Jun 27, 2010
My Bold has been auto-resetting as soon as I pop the battery in. As soon as I pop the battery in, the white progress bar appears, loads about 1/8 of the way, then auto reboots. This repeats constantly. I don't foresee a way of resolving this without hard setting the device. Unfortunately, I am unable to access any options as the device does not turn on. Is there a physical hard reset button on the device?
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Jun 17, 2012
Discovered this "unable to turn off" issue last thursday when I was doing a once in a blue moon shut down. Realised my iPhone 64GB running iOS 5.1.1 wouldn't stay switched off. It would automatically reboot itself.
Info:
iPhone 4S, iOS 5.1.1, 64GB Black
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Oct 22, 2012
My phone for reasons best known to itself infrequently if not rarely reboots and then plays a loud piece of music (not one I have downloaded!) and I cannot seem to mute it or turn it off until its run it's 30 second course. This may not sound a long time but it is when you are in a meeting of quiet place and other than removing the battery, which would defeat the whole point I cannot find out how to a) silence it, b) turn it off for future reboots or c) why my phone feels the need to restart on a regular basis.
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Jun 26, 2010
Tested my 4 with my Bose SoundDock portable and it appears to work just fine. There were questions about it in previous threads...just wanted to share.
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Nov 18, 2012
I used the Bose IE2 in-ear headphone and mic combo just fine with my old iPhone and LaptopI really like these headphones and there were not cheap! I would like to use them with my new Lumia 920 but the MIC wont work. Is there any was to fix this?
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May 12, 2011
My Tour wont turn on. It died earlier from low battery and now wont turn on. I have it plugged in and the red light is slowly flashing.How do I get it to turn on?
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Aug 17, 2010
This just started happening on Saturday night. I would press the red phone button to turn off my phone and within 15-25 seconds my phone reboots itself. I have the Bold 9650 OS 5.0.0.699. Also on Sunday afternoon I dialed *228 (Verizon) to update my roaming capabilities.it was successful and after about 30 seconds by phone rebooted itself. Yes, I have done a battery pull.
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Mar 21, 2011
I have an E52 and I just got Bose headphones MIE2i.But the sound from the E522 is distorted, are the products not compatible?(I understand that the microphone on the headphones won't work, but the audio out?)
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Oct 11, 2015
My Samsung Galaxy S5 has an issue with the interaction with Blue Tooth paired with my Ford Escape Hybrid, the Goggle MAPs turn by Turn voice does not function until I disable the Bluetooth on the phone.
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Jun 26, 2012
I can't get my iPhone to play through my new Bose portable sounddock. Is it a bad connection or a phone setting?
Info:
iPhone 4S, iOS 5.1.1
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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