Motorola Atrix 4G :: Random Reboots And Magically Self Charging Battery
Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Jul 23, 2011
One minor thing I've noticed after the GB update is line of random blue and white pixels at the top of the battery usage screen. Both my Atrix and my daughters Atrix show this. Both show different random data in the line and it appears to change over time. Anyone know if this is intentional?
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Jan 14, 2013
So I'm still having battery drain issues as found here:
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Jul 14, 2011
My Atrix will not charge or turn on. While charging the green led blinks sometimes. When I press the power button the led goes solid for about 3 seconds then goes off but the phone never turns on.
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Sep 9, 2011
The only issue I have had on my Droid 3, to this point, as been the terrible battery I have experienced, even having bought an extended battery. It's good to hear that there will hopefully be a fix for this soon.
I am wondering if anyone else has been having their Droid 3 reboot randomly for no reason at all? I have never had this issue, but for the last 3 days, it's been happening over and over. It happened 3 times yesterday, 2 the day before, and now the second time today.
I don't know if this was even an issue for anyone since this device has apparently had more issues than most, and I've been spared from the majority of them.
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Nov 9, 2014
Twice now in the last week I have had the Turbo cut off the phone call and go to the black and white splash screen with the M for Motorola logo and then reboot. It has never rebooted any other time on its own except these two times while on a call.
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Aug 25, 2011
found a terminal program and ran the dmesg command. I dont know much about android, but everytime this shows up in the dmesg output "qtouch_force_reset:forcing HW reset" it corrosponds to a time my phone randomly reboots.
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Aug 4, 2011
So I'm on my third Atrix. First was within 30 day window with occasional random reboot, it was exchanged. The second was perfect up until the new OTA where I had issues with 4.5.91 installing and it was replaced with an upgraded Atrix with 4.5.91 already installed.he current one is rebooting twice daily and it's getting a little old. My question is where to I go from here? I have to be able to be contacted 24/7 for work, and got my peepee stepped on last time. So I cannot wait for an exchange.Can I reinstall 4.5.91 somehow and start from scratch? I've tried the factory reset and every combination of installing and uninstalling various apps I have. Even went a few days with not restoring any apps! I'm really thinking this may be software related, but could be wrong!
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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May 1, 2011
So more odd behavior from this possibly defective xoom i got yesterday. After a night of charging, i woke up to find my home screen filled with widgets that I didnt put there.
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Apr 15, 2012
I am having problems with random and frequent disconnects with the Atrix 4G when on Bluetooth while connected in a car. Initially my setup was using a Motorola Roadster and while playing audio I would randomly not get sound, then shortly after I would get the message that the phone was no longer connected to the Roadster.Usually it would eventually reconnect, sometimes almost immediately after. This would happen sometimes as often as every few minutes, while other times it could play a half hour or more before encountering the problem.
Initially I was unsure whether it was the Atrix itself or the Roadster, but after having recently purchased a Ford F-150 with SYNC bluetooth connect, I am encountering the exact same behavior with random disconnects. Unfortunately with the Ford SYNC, I never get it to automatically reconnect, and I must go into the phone, turn bluetooth off and back on, then manually reconnect from the phone.Most of the time I have the Atrix connected through the Motorola Car Dock, but I think the same behavior has occurred out of the dock.I have never noticed this same behavior with other bluetooth devices I have - Jawbone Icon, Monster iClarity speaker. I don't know if I have enough data to tell definitively or not, but I think I have only observed this when the auto was in motion.
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Apr 18, 2012
Had phone just over a month. In the last few days, it's been randomly activating/interacting with apps on my screen. Normally, it's a single 'touch'. On some occasions it's a flurry of touch events that I had to power the phone off. a couple of spots seem to have a higher tendecy.
System version 55.13.25.MB865.ATT.en.US Have not rooted it.
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Jul 12, 2011
Since I got my phone in April, I've been experiencing this weird, random thing. Out of nowhere, my phone just loses the files stored in the internal memory/data of the phone. I have lost applications, pictures, music, and videos spontaneously.
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May 12, 2011
For the last few days, I've had a hard time waking up my Atrix. I push the power button and it doesn't react. I push it a few more times, and eventually it wakes up and works normally. My first thought was that the power/wake button was becoming defective, but I can press it many times in a row and it will sleep, wake, sleep wake, etc. No problems.
Then today I noticed my phone was shut off completely after I returned home from being out.
I booted it back up and the battery was showing 50%, so it clearly wasn't a low battery shutdown. I have apps that can monitor the system, and I've not found any that are using a lot of CPU or battery, so I'm not sure what the issue could be.
Is there any sort of a log I can look at, to try to determine the cause of the phone shutting off?
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Apr 22, 2011
Has anyone had any issues with the music player skipping about 30 seconds into any songs? Not just once but a few times while using. I run 25 to 30 miles a week and the music player is really getting annoying! I've tried 4 different sets of headphones and it's definitely not the headphones themselves maybe something internal. Also on my second phone here. The first one started randomly resetting itself, also had skipping issues. This one only has the skipping issues so far.
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Jun 1, 2012
Experienced crackling sound from the phone when it is just sitting there? My Atrix has a recurring crackle from the speakers at random times. This occurs when it is sitting idle. I don't have any trouble when actually using the phone.
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