Motorola Atrix 4G :: Slow Wakeup, Random Shutdown

May 12, 2011

For the last few days, I've had a hard time waking up my Atrix. I push the power button and it doesn't react. I push it a few more times, and eventually it wakes up and works normally. My first thought was that the power/wake button was becoming defective, but I can press it many times in a row and it will sleep, wake, sleep wake, etc. No problems.

Then today I noticed my phone was shut off completely after I returned home from being out.

I booted it back up and the battery was showing 50%, so it clearly wasn't a low battery shutdown. I have apps that can monitor the system, and I've not found any that are using a lot of CPU or battery, so I'm not sure what the issue could be.

Is there any sort of a log I can look at, to try to determine the cause of the phone shutting off?

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Motorola Photon 4G :: Random Reboot And Shutdown?

Sep 6, 2011

their battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\

THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory

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So I'm on my third Atrix. First was within 30 day window with occasional random reboot, it was exchanged. The second was perfect up until the new OTA where I had issues with 4.5.91 installing and it was replaced with an upgraded Atrix with 4.5.91 already installed.he current one is rebooting twice daily and it's getting a little old. My question is where to I go from here? I have to be able to be contacted 24/7 for work, and got my peepee stepped on last time. So I cannot wait for an exchange.Can I reinstall 4.5.91 somehow and start from scratch? I've tried the factory reset and every combination of installing and uninstalling various apps I have. Even went a few days with not restoring any apps! I'm really thinking this may be software related, but could be wrong!

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System version 55.13.25.MB865.ATT.en.US Have not rooted it.

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