Motorola Atrix 4G :: Slow Wakeup, Random Shutdown
May 12, 2011
For the last few days, I've had a hard time waking up my Atrix. I push the power button and it doesn't react. I push it a few more times, and eventually it wakes up and works normally. My first thought was that the power/wake button was becoming defective, but I can press it many times in a row and it will sleep, wake, sleep wake, etc. No problems.
Then today I noticed my phone was shut off completely after I returned home from being out.
I booted it back up and the battery was showing 50%, so it clearly wasn't a low battery shutdown. I have apps that can monitor the system, and I've not found any that are using a lot of CPU or battery, so I'm not sure what the issue could be.
Is there any sort of a log I can look at, to try to determine the cause of the phone shutting off?
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Sep 6, 2011
their battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\
THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory
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Jul 15, 2011
this is a shot in the dark, bacically my girlfriend threw my phone against the the wall the other day as they do, ever since then it randomly turns off and i have to take the battery out and put it back in and the battery would have gone down quite abit, the battery level goes up and down which is weird.
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Dec 29, 2014
I've got a nexus 5 running lollipop (5.0.1) and the phone will randomly shutdown or reboot. I've tried a factory reset as well as clearing the cache after the reset. That did not solve the problem. I'm hoping its not a harware issue but given that I don't have a single app other than the default google apps installed.
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Aug 4, 2011
So I'm on my third Atrix. First was within 30 day window with occasional random reboot, it was exchanged. The second was perfect up until the new OTA where I had issues with 4.5.91 installing and it was replaced with an upgraded Atrix with 4.5.91 already installed.he current one is rebooting twice daily and it's getting a little old. My question is where to I go from here? I have to be able to be contacted 24/7 for work, and got my peepee stepped on last time. So I cannot wait for an exchange.Can I reinstall 4.5.91 somehow and start from scratch? I've tried the factory reset and every combination of installing and uninstalling various apps I have. Even went a few days with not restoring any apps! I'm really thinking this may be software related, but could be wrong!
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Apr 15, 2012
I am having problems with random and frequent disconnects with the Atrix 4G when on Bluetooth while connected in a car. Initially my setup was using a Motorola Roadster and while playing audio I would randomly not get sound, then shortly after I would get the message that the phone was no longer connected to the Roadster.Usually it would eventually reconnect, sometimes almost immediately after. This would happen sometimes as often as every few minutes, while other times it could play a half hour or more before encountering the problem.
Initially I was unsure whether it was the Atrix itself or the Roadster, but after having recently purchased a Ford F-150 with SYNC bluetooth connect, I am encountering the exact same behavior with random disconnects. Unfortunately with the Ford SYNC, I never get it to automatically reconnect, and I must go into the phone, turn bluetooth off and back on, then manually reconnect from the phone.Most of the time I have the Atrix connected through the Motorola Car Dock, but I think the same behavior has occurred out of the dock.I have never noticed this same behavior with other bluetooth devices I have - Jawbone Icon, Monster iClarity speaker. I don't know if I have enough data to tell definitively or not, but I think I have only observed this when the auto was in motion.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Apr 18, 2012
Had phone just over a month. In the last few days, it's been randomly activating/interacting with apps on my screen. Normally, it's a single 'touch'. On some occasions it's a flurry of touch events that I had to power the phone off. a couple of spots seem to have a higher tendecy.
System version 55.13.25.MB865.ATT.en.US Have not rooted it.
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Jul 12, 2011
Since I got my phone in April, I've been experiencing this weird, random thing. Out of nowhere, my phone just loses the files stored in the internal memory/data of the phone. I have lost applications, pictures, music, and videos spontaneously.
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Aug 12, 2011
I have a holster cover for my XPRT, and am annoyed that when in the holster with the screen facing out, the top clip almost entirely covers the power/wakeup button. It means I have to take it out of the holster every time I want to wake up the phone.Does anyone know if it is posssible to set up the quich launch botton on the side to also wake up the phone??
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Jul 23, 2011
One minor thing I've noticed after the GB update is line of random blue and white pixels at the top of the battery usage screen. Both my Atrix and my daughters Atrix show this. Both show different random data in the line and it appears to change over time. Anyone know if this is intentional?
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Apr 22, 2011
Has anyone had any issues with the music player skipping about 30 seconds into any songs? Not just once but a few times while using. I run 25 to 30 miles a week and the music player is really getting annoying! I've tried 4 different sets of headphones and it's definitely not the headphones themselves maybe something internal. Also on my second phone here. The first one started randomly resetting itself, also had skipping issues. This one only has the skipping issues so far.
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Jun 1, 2012
Experienced crackling sound from the phone when it is just sitting there? My Atrix has a recurring crackle from the speakers at random times. This occurs when it is sitting idle. I don't have any trouble when actually using the phone.
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Dec 4, 2012
Random icons create an additional homepage on your Atrix HD? I tend to keep my phone's home pages as minimalistic as possible, only have one, and use Circle launcher on that one page to access my most used apps. Occasionally my phone adds a shortcut to a random app on a second homepage, sometimes its an Icon for an app that no longer is installed on the device. I really like the ability on the Moto devices to customize the # of start screens, the swipe up features of the locked icons at the bottom of the screen for a quick glance is a really nice touch, works great.
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Oct 23, 2012
Contact Ringtone sets to a random song?
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Nov 18, 2011
My phone started running real slow about 4 or 5 days ago.Ive been doing speed test on it since I got it and the avrage Speed is ping-311 to 318 dowmload-570 to 610 upload 107to 110 for the last week it's been avgering about ping- 359 to 558 download-0.94 to 2.00 upload -.80 to .95.My signal stranght at the moment is.-77dbm ecno 4 rat 3g.
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Oct 16, 2012
Contact loads bit slow, when i type any name in contact search it is taking more than 10 seconds to list the name.i have sycned my contacts from gmail, but duplicate (multiple times) contacts are generated under Motorola Services Contact.whenever i listen radio it gets switch off automatically.
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Nov 5, 2011
Seems like ever since I updated to GB, every morning when I wake up and grab my phone and swipe the fingerprint reader, it doesn't respond at all for the first 5, 6, or 7 swipes, or about 10 seconds.Then it will suddenly respond and unlock my phone. Just wanted to find out if anyone else is having a similar problem before I call tech support, and if you were able to fix it somehow.
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May 5, 2011
Anyone having issues with wifi disconnecting after the screen switches off for a bit ( I have the wifi sleep policy set to 'never' ), and waking up the phone - it lags quite a bit?
All this - after updating to 1.83! Or am I just the unlucky one when it comes to this device?
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Oct 15, 2015
I transferred/restored all my info and apps to it used it all day till night perfectly fine. It was fast, wifi working fine, etc. Then tonight I installed Go Launcher on it and played with it for like 10 mins and then noticed wifi stopped working. I turned wifi off and when I tried to turn it back on it failed, I kept trying until wifi turned on. Mean while the phone was super super slow so I turned off power saving mode but it didnt work. Then I noticed wifi started turning off on it own. My next step was remove Go launcher but it didnt fix anything, the issues stayed. Next I reset it to factory setttings but when it came on, wifi was failing (and phone slow) even during the initial set up wizard.
The phone was completely fine during the whole day.And my biggest worry is that this is an exchanged phone. I originally got a supposedly new s5 from ebay, (from a guy with thousands of reviews/transactions and like 98% positive score) but eventually I realized the battery was fake and that the IR blasted didnt work. He agreed to exchanged it and I received it yesterday and now today the phone has already failed but in the weirdest way possible by being completely fine for the majority of the day.
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Jul 30, 2011
I've been trying to figure out if it's possible to bypass the initial splash screen (sorry I don't know what it's called) that needs to be swiped out of the way in order to go to the home screen. I'd prefer to go straight to the apps screen when the phone wakes up if possible. Then the problem I have with the Home and Apps screens is if I have the phone on a stand and using a BT Mouse and KB, those screens do not auto rotate into Landscape mode, so the mouse pointer is not usable unless you prop the phone up in Portrait mode. Is there any way to make those screens auto rotate as well?
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Jan 4, 2012
I have a 9 month old Xperia Play through Verizon, about a week ago, I started having this intermitten porblem where the display wouldn't wake up by using the power button or the home button. Sometimes it works on a single press, other times it takes multiple presses. occassionally it refuses to wakeup at all, forcing me to pull the battery. I have already tried a settings reset and begrudgingly follwed up with a factory reset, which of course whipped 9 months of data away. Neither reset process had any affect. I have really grown attached to this phone and would hate to lose it
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Nov 3, 2011
My Bionic just shutdown on its own. Had to pull battery to get it to restart.
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Nov 24, 2011
Intermittent issue with my phone: I shut it off, and five minutes later it reboots itself.
If I then shut it off a second time, it stays off. This happens infrequently, maybe 3-4 times since I got the phone on 11/11/11.
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Dec 9, 2011
I grabbed my Motorola Defy used about 6 months ago with absolutely nothing wrong with it.I work at a garage, I'm constantly coated in grease.About a month ago the ear speaker stopped working, now calls can only be heard through headphones or speaker phone.
About 2 weeks ago, close to every time I put my Defy in my pocket, it shuts down. Unlock button becomes unresponsive, doesn't power back on until I pull the battery out and put it back in. It seems to do this whenever pressure is applied across the screen while locked.
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Apr 27, 2012
I currently have an issue with my Xoom 2, the Touchscreen has become non responsive and I am trying to shutdown to re-boot. However, as I am not able to press the button on screen to shut the unit down I am now stuck with a unit I cannot do anything with. I am guessing the only thing I can do is wait for the battery to run down so that way I can re-boot. However this is going to take days as the screen has a timeout of like 10 - 20 seconds so the battery is hardly being used. Is there any other way of shutting down the system? Ive tried holding the power button down but this does nothing. I really cannot believe Motorola did not put some sort of reset button somewhere in the unit.... Or would it make sense to attach to my PC and maybe be able to reboot?
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Sep 22, 2011
I've had something new start happening to my phone. In both instances, I was streaming music (Pandora), with the phone not plugged into the charger (usb to computer) like I normally do. When the phone battery was starting to get low, (about 40%), the phone shuts completely off. When this happens, the phone doesn't respond to the power button right away, it takes 2-3 minutes and/or a battery pull to get it to boot up again. Anyone else dealt with this or seen this?
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Apr 3, 2012
Is there something one can do so that the Xoom does not shutdown automatically when battery level reaches 20%? I am on ICS 4.04.
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Nov 29, 2011
Twice in the 5 days I have owned my Razr it has unexpectedly shut down and will not restart until I plug it into a charger.I only have the default "low battery saver" smart action set up and each time this happened the battery was at 75% or more.
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Aug 25, 2011
read closely, looks like thay are working on yet another build of gingerbread for us....could it be true, i guess we will not get confirmation..but its nice to see it from a VZW emp... those who pray, do it, those that dont, chant or something that we get a fix to the fix to the fix....oh, and that its the current GB version 2.3.5, fixed camera, audio codecs, shutdown (maybe) issues, 00:00, and so on and so forth, sprinkled with a heaping tub of unlocked bootloader stuff... remember this comment and promise
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