I've got a nexus 5 running lollipop (5.0.1) and the phone will randomly shutdown or reboot. I've tried a factory reset as well as clearing the cache after the reset. That did not solve the problem. I'm hoping its not a harware issue but given that I don't have a single app other than the default google apps installed.
View 14 RepliesI've got some random reboots after upgrading on stock Lollipop 5.1 on my Nexus 5.I've used Android 5.0.1 without any reboots or problem, but after upgrading on 5.1 I'm facing many random reboots when I switch from an app (like a game or Hangouts) using Recents or Home button from NavBar (it also happens randomly when I'm using my phone, like writing a message on Hangouts).The reboots I'm talking about are not "soft" but "hard", because bootloader's logo (Google) appears and restarts my phone, so it is caused by Kernel Panic (as you'll see in my last_kmsg) and they occured on both stock and custom rom.
View 10 Replies View Relatedtheir battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\
THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory
So for the past week I've had the strange problem of N5 randomly shutting down, but ONLY when my screen is on. if I'm listening to music, I can listen until my battery runs out, but if I'm looking up stuff or playing a game, it'll shut down after a few minutes at varying lengths of time(It's a sudden shutdown so my screen just goes black when I'm in the middle of something).
After it has shut itself down and I try to turn it on then it'll turn off after the boot animation and before the lock screen shows. If I want it back on then I can get it start up again if I have it connected to a charger until the lockscreen shows and it'll act like normal(besides the whole random shutdowns)after I unplug it. I also don't have this problem when it's plugged in.
I've tried changing roms, kernels, and flashing the stock firmware with no success. I'm currently on XTraSmooth(Lollipop) with ElementalX 4.04 kernel.
My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally.
This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it.
The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)...
Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.
My N6 (LM48YI,XT1100 64GB ,5.1.1)which I bought from another guy seems to shutdown when I unplug it from the charger and then it won't boot properly.It would get stuck at the Optimising apps window and shutdown again.The only way to get it back to life is to switch on after plugging the charger.After this process,the phone also forgets all the stored Wifi passwords.The shutdown happens at other random ocassions as well.It seems the guy sold a dud piece to me..Tough luck..
View 2 Replies View RelatedOn my nexus I have a problem I did not find a solution for so far:
When I turn on call-forwarding I can see the call-forwarding icon on the notification area.
If I then turn off the phone and turn it back on again, the call forwarding is still on obviously (it's on the carrier level) but the icon does not show it.
I keep forgetting the call-forwarding is on and i lose calls.Is it a known bug? Anything I can do about it?
I'm on Project Fi and after I got the OTA 5.1.1 update my phone has been randomly rebooting up to three times a day.
View 4 Replies View RelatedI'll be using my phone and sometimes, it'll just shutoff as if you were to press and hold the power button to force it to reboot. I'm on the stock ROM and just reflashed the latest image and its still doing it, is my power button faulty?
View 8 Replies View RelatedSo, I had my N5 since 2013 and the battery as the updates went around was up and down until Marshmallow came out, it was amazing. Great speed , battery and everything, but i broke my own rule and updated to 6.0.1 as soon as i was able to. Well since then the battery isn't so good, and whenever I use heavy apps (primarily when i try to multitask between them) the phone will black out and will turn back on with a chunk of battery missing or it used to be dead. Again this only started with new update so I cant totally point at the battery being old as the problem, but as a new bug with update. I cleared cache and reset it. I tried to downgrade it but kept saying there was missing images and such.
View 4 Replies View Related2 nights ago I opened up my sons Nexus 5 and changed the battery. I replaced it with a oem replacement that I found on Amazon. I put the phone back together and everything works fine, but he is suffering from random shutdowns. He says that he plays his phone throughout the day and every now and then when he pulls his phone out of his pocket it has powered off. He has to hold down the power button to restart the phone. Do I need to take the phone back apart?
View 3 Replies View RelatedSeems like my Nexus 5 won't send SMS messages, at random times, for no apparent reason. I'm sending messages to friends, getting responses, then boom, the "sending" bounces, but refuses to send the SMS. It then gives me a message saying that it failed, and is retrying. Still won't send, until kt decides to randomly send the SMS at some point. I am on the Fido (Canadian) network. I tried through Hangouts and through a 3rd party app.
View 15 Replies View RelatedI've been having random shutdowns lately. And i just got a warranty exchange same thing happens. I have the t-mobile version. i do have the latest version of 5.1.1 ....
View 1 Replies View RelatedThis just started happening recently. I'll be sitting with a full LTE connection reading news when suddenly pages will stop loading in Chrome. Trying to launch Facebook or any other connected app at that point won't work. Check settings and I have full bars and all white/gray, not orange indicating a lost Google connection. Only thing that resolves it is to reboot the phone. It will work fine after that until a later date when the same thing happens. Not a tower issue either as this happens everywhere. Stock Nexus 5, not rooted and on T-Mobile.
View 8 Replies View RelatedMy phone now goes into random reboot and goes into "Android is starting Optimizing app x of xxx" mode. It take a lot of efforts to bring phone back to normal. I googled for this issue but didn't find any firm solution for the same. My phone has custom ROM based on 5.1.1
The issue started few days ago and I am using this ROM since long time.
I usually put my N5 on an LG Wireless Qi charger at night before bed. Over the last week, I had a couple of days that when I woke up, I noticed that Android Assistant has reported a reboot over night.
View 2 Replies View RelatedI used to get the occasional reboot but on Thursday maybe from any update my phone was rebooting every 20 minutes even after clearing the cache. After Thursday it stopped rebooting and hasn't ever since.
The only other annoyance I received was camera cannot connect when I tried opening the camera app but was resolved with a reboot.
Ever since 5.1.1 rolled out it seems like the battery was draining faster than normal but it was at least usable. Now, my phone will just randomly shut off while i'm in the middle of doing something(so far it has only shut off while i'm using the phone and not while it's idle). When it does shut off it could have between 80% and 100% battery even and then when i turn it back on after it shuts off my battery will be around 15% and will shut off again almost immediately.
If i plug the phone into the charger (with it turned on or off) it will charge to full in less than half an hour so i seriously doubt that the battery is actually draining, but the phone sure thinks it is.
So far to try and fix this i've wiped the cache and also performed a full factory reset and that actually only seemed to make it worse - before the reset this only happened maybe 3 or so times per month...now it's happening 3 or 4 times per day which really makes it unusable. The apps that i'm using when it shuts off are not consistent. It will do it in games, in chrome, in messenger - really anything.
I'm willing to try anything - if I didn't provide enough information about something let me know and i'll be glad to follow up.
I have Nexus 5 and was running good with Marshmellow and suddenly one day the screen started scrolling up. Restart or factory reset did not work. While starting the boot logo was also corrupted and I use to get is display with random pixels lit with different colors, mostly white and red. So have tried different bootloaders and even downgrading to 4.4.4 but the issue is still there.
View 2 Replies View Relatedthis is a shot in the dark, bacically my girlfriend threw my phone against the the wall the other day as they do, ever since then it randomly turns off and i have to take the battery out and put it back in and the battery would have gone down quite abit, the battery level goes up and down which is weird.
View 1 Replies View RelatedI have only power which is the stock option but is there a way to add more? like reboot and recovery
View 10 Replies View RelatedHad my Nexus 5 for about a month now, and have loved it till this morning, it decided to just shut off (full battery too) and i tried to turn it on and it is now just constantly starting up to the "Google" splash screen then shutting off.
Sometimes it gets to the the 4 color circles then shuts off.
Just now got through to start up and the screen flashed on and off and by the time i got to settings crashed and shut off again. I can't even get it to stop trying to turn on!
Since the first update of the M Developer Preview I experience that the WiFi-MAC address of my nexus 5 changes on every reboot.
View 4 Replies View RelatedFor the last few days, I've had a hard time waking up my Atrix. I push the power button and it doesn't react. I push it a few more times, and eventually it wakes up and works normally. My first thought was that the power/wake button was becoming defective, but I can press it many times in a row and it will sleep, wake, sleep wake, etc. No problems.
Then today I noticed my phone was shut off completely after I returned home from being out.
I booted it back up and the battery was showing 50%, so it clearly wasn't a low battery shutdown. I have apps that can monitor the system, and I've not found any that are using a lot of CPU or battery, so I'm not sure what the issue could be.
Is there any sort of a log I can look at, to try to determine the cause of the phone shutting off?
I replaced the cracked LCD. Every time time the screen is awakened the touchscreen seems to randomly choose a different Y-axis starting position. Sometimes it is correct sometimes it is a little off and sometimes way off. Is this a defective replacement or is it an android issue.
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I have installed Android M one month ago and in the last two days my phone started to reboot at anytime. When I'm using it, like in a call or browsing with google chrome, just reboot...
View 5 Replies View RelatedJust got my 5.1.1 patch over air and next time I reboot the device, only Google and Android logos greet me, after that only black screen (but OS boots, because I can take screen shots of the black screen. Only option is to press power long and shut the device down. Cache wipe did not work.
View 1 Replies View RelatedI've had my Nexus 6 for 3+ months and have had no problems until today when my phone would randomly reboot. Sometime it would come back on quickly and other times it would go through the long process of optimizing apps. The phone has had 2 OTA software updates since I purchased it so I decided to do a factory data reset.
I have not experienced any random reboots since the factory data reset but now I am unable to connect to WiFi. When I click on the WiFi in the quick setting menu, the phone is unable to identify any available networks. When I click on More Settings, the screen says Turning WiFi on but nothing ever happens.
I disabled Google Search on my Nexus 5 and now it is stuck on the booting screen.
After looking around on here, I found that part of the launcher is contained in Google Search.
Every so often, my Nexus 5 (stock, unrooted and un-rommed) will freeze (normally when playing either Castle Clash or Asphalt 8) and i'll have to force reboot. This is not a problem. It happens.
My issue is when it powers back on, Wi-Fi will be on, even though it wasnt on before the force reboot. This has only been happening since 4.4.3. While it's not a major issue, it is a minor annoyance. Ive checked my Wi-Fi settings and everything is normal. Is there anything i can do to sort this?
Is it because of my carrier, T-Mobile, that I do not have a reboot option anymore?
View 6 Replies View Related