Google Nexus 5 :: Why Phone Randomly Shutdown
Aug 10, 2015
So for the past week I've had the strange problem of N5 randomly shutting down, but ONLY when my screen is on. if I'm listening to music, I can listen until my battery runs out, but if I'm looking up stuff or playing a game, it'll shut down after a few minutes at varying lengths of time(It's a sudden shutdown so my screen just goes black when I'm in the middle of something).
After it has shut itself down and I try to turn it on then it'll turn off after the boot animation and before the lock screen shows. If I want it back on then I can get it start up again if I have it connected to a charger until the lockscreen shows and it'll act like normal(besides the whole random shutdowns)after I unplug it. I also don't have this problem when it's plugged in.
I've tried changing roms, kernels, and flashing the stock firmware with no success. I'm currently on XTraSmooth(Lollipop) with ElementalX 4.04 kernel.
View 2 Replies
ADVERTISEMENT
Sep 13, 2015
My N6 (LM48YI,XT1100 64GB ,5.1.1)which I bought from another guy seems to shutdown when I unplug it from the charger and then it won't boot properly.It would get stuck at the Optimising apps window and shutdown again.The only way to get it back to life is to switch on after plugging the charger.After this process,the phone also forgets all the stored Wifi passwords.The shutdown happens at other random ocassions as well.It seems the guy sold a dud piece to me..Tough luck..
View 2 Replies
View Related
May 16, 2014
I'm not sure what app is causing. I expect it when I'm backing out of Facebook or something but this but sometimes when I'm backing out of Gmail and right now just happened when I was making a phone call. Any way to find out which app is causing this?
View 24 Replies
View Related
Jul 8, 2015
In the last 3-4 weeks, I've seen my Nexus 5 rebooting here and there randomly. He's not stock into a boot loop, he works just fine and then 'pop', I can see it rebooting without reasons.
I'm running stock 5.1.1, kernel 3.4.0-gbebb36b, Build number LMY48B. The phone is rooted manually, no automatic trick.
Does randomly reboots means something? Is there a way to see what happens/what happened like an event viewer in Windows?
View 7 Replies
View Related
Apr 3, 2015
Like I'll be using it and then it will just shut off and then when I boot it back up, it says the battery is very low or it shuts off during bootup! It would shut off at like 80% or other random percents! It has been doing this for a month, but it's gotten much worse! I can't even have it unplugged for 10 or 15 minutes without it doing this! Also the 5.1 update didn't even work.
View 13 Replies
View Related
Aug 29, 2015
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)....
View 10 Replies
View Related
Sep 10, 2015
I've had my Nexus 6 for 3+ months and have had no problems until today when my phone would randomly reboot. Sometime it would come back on quickly and other times it would go through the long process of optimizing apps. The phone has had 2 OTA software updates since I purchased it so I decided to do a factory data reset.
I have not experienced any random reboots since the factory data reset but now I am unable to connect to WiFi. When I click on the WiFi in the quick setting menu, the phone is unable to identify any available networks. When I click on More Settings, the screen says Turning WiFi on but nothing ever happens.
View 1 Replies
View Related
Mar 10, 2015
1.My phone gets restarted randomly while using chrome or playing games.
2. Recent application key is not working, I have restarted my phone like 100 times, I do not want to factory reset my phone. This is so frustrating.
3. While playing video through FB, Youtube music starts playing and I am not able to stop it. I have to restart ir for normal operarion
View 1 Replies
View Related
Jul 30, 2015
I've got this issue for about two or three days now. Quite often, when I take a picture with stock Google camera app, my Nexus turns off instantly. Then, when I try to turn it on again, it often turns off again in about one minute and usually it shows almost empty battery (even though before shutdown it was nearly full).
First it has appeared on stock rooted 4.4.4, the phone tried to boot like 10 times, so I erased cache and dalvik via TWRP, but then it didn't detect SIM card and showed unknown baseband. I solved it by flashing bootloader and radio.
Then, I installed a stock 5.1.1, rooted it again (I thought it would solve the issue), but the same problem with camera occurred. So, could it be hardware issue? How to debug it?
View 1 Replies
View Related
Feb 19, 2015
My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally.
This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it.
The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)...
Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.
View 10 Replies
View Related
Dec 29, 2014
I've got a nexus 5 running lollipop (5.0.1) and the phone will randomly shutdown or reboot. I've tried a factory reset as well as clearing the cache after the reset. That did not solve the problem. I'm hoping its not a harware issue but given that I don't have a single app other than the default google apps installed.
View 14 Replies
View Related
Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
View 7 Replies
View Related
May 1, 2014
On my nexus I have a problem I did not find a solution for so far:
When I turn on call-forwarding I can see the call-forwarding icon on the notification area.
If I then turn off the phone and turn it back on again, the call forwarding is still on obviously (it's on the carrier level) but the icon does not show it.
I keep forgetting the call-forwarding is on and i lose calls.Is it a known bug? Anything I can do about it?
View 2 Replies
View Related
Sep 17, 2015
I've had my Nexus 5 since it came out in 2013. Earlier this year I started having an issue in which the phone would just randomly shut off. I would power it back on and it would still have a lot of charge left.
At first, it was sporadic, but then it was gradually doing it more and more frequently (many, many times per day) until it was virtually unusable unless plugged it.
I ordered a new battery and replaced the old one and then the phone worked just fine again... up until a few weeks ago when it began doing it again, and it has been gradually doing it more and more frequently just like last time.
I've only had the new battery for about four months.
View 6 Replies
View Related
Mar 17, 2014
So last week I was off on March break with my family and I took several pictures Tuesday and Wednesday on my phone of my kids, even remember showing a few of them in the evenings to my wife. Realized I forgot to turn on "auto backup" to google drive (or whatever it's called) and turned that on at some point mid-week.
On Friday I went out with my son and snapped a few more pics, and realized all the pictures I had from Mon - Wed were gone. Not in the Gallery app, not in the Photos app, and now that I'm checking with a computer, I simply can't find them anywhere on the phone at all.
I certainly didn't go through each photo and select "Delete" or anything like that! Unless there was a delete all button that I somehow clicked accidentally (which would seem really odd) and deleted all photos from the camera itself (it's a new RMA'd camera so all I had were the photos from Mon-Wed).
View 3 Replies
View Related
Apr 25, 2015
I will lock my phone or it will 'sleep' after30 seconds of inactivity, but randomly the screen will wake up. This happens a billion times a day and its annoying because then it calls people or it opens apps and I just want to know how to fix that I've already tried looking for something in settings but I've found nothing.
View 1 Replies
View Related
Sep 13, 2015
I have a Chronus clock and an Accuweather widget that wil randomly stop updating. The only way to resolve this is to reboot the phone. The Chronus clock works ok, but the battery meter will randomly stop updating. The Accuweather wigdet will also stop. If I remove and re-add the Accuweather app, all I get is the "Loading" screen.
I am on a Nexus 6 on the T-Mo network. Currently running OS 5.1.1, build LYZ28J.
View 4 Replies
View Related
Nov 18, 2015
My Nexus sometimes randomly crashes and then has problems rebooting. I have factory reset the phone and even reverted fully to stock android. However, the problem persists. I have attached the logcat file pulled up to the crash.
View 1 Replies
View Related
Jul 8, 2015
Got the N5 in 2012 with 4.4.4 on loved it, no problems then. Then lollipop came along causing battery drain and random crashes. Waited for 5.1 hoping for fixes, installed it battery life improved but still crashed randomly. I put it down to the memory leak problem. I decided to downgrade. I downgraded back to kitkat 4.4.4 after unlocking the boot loader. Now I have random crashes running Kit Kat.
PS If I carry my USB battery pack around and keep phone plugged into it the phone never crashes. Its just not a very mobile phone then!!
View 4 Replies
View Related
Jan 28, 2015
I had the problem of random restarts after lollipop update (exactly afte rsometime i changed to pattern security )and i gave to service center and they told its OS issues and downgraded to 4.4.4. After that i installed all my apps in 4.4.4 (standard apps like banking, skype etc..) and used it for a while. when i tried to use screen lock as "Pin" this rebooting issue starting again? I managed to change it to "Swipe" and did wipe cache partition, and till now (for last 45mins atleast) its running okay.
View 2 Replies
View Related
Oct 29, 2015
I have a Google Nexus 5 and it's hooked up through Straight Talk's AT&T towers. Yesterday my phone randomly stopped being able to use its 4G, so even though it shows that I have full bars I can't connect to the internet using my data AND it seems as though I'm not receiving text messages. When I try to make normal calls, an automated voice tells me that something has been "deactivated".
I haven't reached my data use limit yet (not even by half!), my bill for this month is already long since paid, and I haven't downloaded/done anything that seems like it could have led to this. I've tried a couple of other fix-it methods but non seem to work.
View 1 Replies
View Related
Apr 23, 2015
I have a Nexus 5 32gb for 1 year and 3 months. Since last week my cellphone starts to ring randomly (the ringtone of my alarm) with no notification on screen. It only goes off if I press hold or pressing the screen if it is unlocked. I have put all volumes to zero, set the priority to No interruptions but it still rings randomly (my house, my class, everywhere).
View 1 Replies
View Related
Jan 2, 2013
I've had 2 replacements of the Lumia 920. And both suffered the same problems, random shutdowns. The problem seems to only happen when I'm not using the phone. But the only way to turn the phone on is to use the volume down key and power key for 5 seconds.
View 6 Replies
View Related
Aug 22, 2015
I'm sure many of you have heard that when you enter an incorrect pattern/PIN/password, eventually the phone asks for Google account credentials to unlock it. My Nexus 5 on 5.1.0 does not do this. Does yours? If my lock screen is set to PIN, I can enter as many incorrect attempts as I want, it never asks and never stops me. If I have a pattern set it will let me enter 10 incorrect attempts after which it simply stops me from trying for 30s, but it never asks for Google account credentials.
View 2 Replies
View Related
Jul 20, 2014
So this morning I woke up to my phone on a boot loop on the Google Logo. I have no custom roms or mods on it other than I am running ART. I suspect it could be battery related as it will only seem to do this on the charger but when I don't have it plugged in it won't even start up. When it's plugged in it won't even seem to want to stay "off", it boots up to the google logo on its own. If I hold down the volume rocker I can get into the bootloader but it resets before I can select anything and boots right back into the google logo.
View 5 Replies
View Related
Nov 29, 2015
when charger is connected my phone keeps rebooting on Google logo, when I disconnect a charger it has no signs of being alive. now somehow i managed to get into fastboot, but when i try to get into recovery phone reboots again and shows full charged battery. What should I do now? I tried to flash stock and unroot via nexus root toolkit, i get the same.
View 10 Replies
View Related
Nov 10, 2015
So last night my phone randomly froze and rebooted into the command page with the little android guy saying no command. So I had to reboot system and all is well.
View 3 Replies
View Related
Aug 6, 2015
My carrier is Tmobile. I'd like to block a few numbers that keep calling me (Sirus XM, insurance sales,...).
View 7 Replies
View Related
Mar 24, 2015
(Nexus5) my phone 1 year old rebooting automatically..... not even going to home page..... this is the 1st problem which I am facing in this one year by using nexus5.
View 7 Replies
View Related
Feb 6, 2014
I'm looking for a reliable basic app. to automatically silence my Nexus 5 at night.
View 15 Replies
View Related
Feb 23, 2015
I bought a 4G enabled sim card, used it for a week, haven't been able to get 4G at all. Its always on HSDPA.
View 6 Replies
View Related
