Google Nexus 5 :: Why Phone Randomly Turns Off After Taking A Picture
Jul 30, 2015
I've got this issue for about two or three days now. Quite often, when I take a picture with stock Google camera app, my Nexus turns off instantly. Then, when I try to turn it on again, it often turns off again in about one minute and usually it shows almost empty battery (even though before shutdown it was nearly full).
First it has appeared on stock rooted 4.4.4, the phone tried to boot like 10 times, so I erased cache and dalvik via TWRP, but then it didn't detect SIM card and showed unknown baseband. I solved it by flashing bootloader and radio.
Then, I installed a stock 5.1.1, rooted it again (I thought it would solve the issue), but the same problem with camera occurred. So, could it be hardware issue? How to debug it?
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Oct 24, 2015
I have installed Android 6.0 few weeks ago. Since last week I have noticed some weird behaviour. While discharging, when the battery is about 40%, my Nexus 5 turns off immediately. Then, when I am trying to turn it on, I got a low battery warning and can't turn it on. When I connect it to the charger and turn it on, the battery indicator shows about 15-20%.Is my battery going to die? It looks normal, not swollen. I tried reinstalling Marshmallow (with wipe) but it didn't work. When reinstalling system, I noticed an other problem. Stock recovery doesn't work. After flashing it with
Code:
fastboot erase recovery
fastboot flash recovery recovery.img
I have only the laying android and red triangle picture. TWRP works when flashed the same way. But it disappears after reboot!
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Jan 4, 2015
I am getting the 10% battery warning pop up and moments later the phone turns itself off and will not power back on until I plug the power in.
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Aug 7, 2015
My nexus 5 sometimes shows 1hours 40 minutes which is the exact time it should charge from 0 to 100 but sometimes it shows 3 hrs sometimes 2hr sometimes 6 hrs.I have a sony 5000 mah power bank. when i connect my nexus 5 to that with nexus 5 usb cable it still shows the same problem. I have connected a couple of chargers but still same problem.
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Mar 24, 2015
My nexus 6 turns off around the 5% battery warning mark is this normal? This is the second faulty unit. First one was giving me audio drop outs and this is the second device to turn off before completely dead.
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May 22, 2014
Having issue since last night. Battery was 60% approximately. I followed the holding power and volume button and it goes to "restart bootloader" then suddenly nexus shuts off within 5 sec itself. Some times it goes to "Power Off" option but my nexus 5 suddenly shuts down within 5 sec itself. I tried several different chargers including the "official" one that came with the phone, but won't work.
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May 16, 2014
I'm not sure what app is causing. I expect it when I'm backing out of Facebook or something but this but sometimes when I'm backing out of Gmail and right now just happened when I was making a phone call. Any way to find out which app is causing this?
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Jul 8, 2015
In the last 3-4 weeks, I've seen my Nexus 5 rebooting here and there randomly. He's not stock into a boot loop, he works just fine and then 'pop', I can see it rebooting without reasons.
I'm running stock 5.1.1, kernel 3.4.0-gbebb36b, Build number LMY48B. The phone is rooted manually, no automatic trick.
Does randomly reboots means something? Is there a way to see what happens/what happened like an event viewer in Windows?
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Aug 10, 2015
So for the past week I've had the strange problem of N5 randomly shutting down, but ONLY when my screen is on. if I'm listening to music, I can listen until my battery runs out, but if I'm looking up stuff or playing a game, it'll shut down after a few minutes at varying lengths of time(It's a sudden shutdown so my screen just goes black when I'm in the middle of something).
After it has shut itself down and I try to turn it on then it'll turn off after the boot animation and before the lock screen shows. If I want it back on then I can get it start up again if I have it connected to a charger until the lockscreen shows and it'll act like normal(besides the whole random shutdowns)after I unplug it. I also don't have this problem when it's plugged in.
I've tried changing roms, kernels, and flashing the stock firmware with no success. I'm currently on XTraSmooth(Lollipop) with ElementalX 4.04 kernel.
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Apr 3, 2015
Like I'll be using it and then it will just shut off and then when I boot it back up, it says the battery is very low or it shuts off during bootup! It would shut off at like 80% or other random percents! It has been doing this for a month, but it's gotten much worse! I can't even have it unplugged for 10 or 15 minutes without it doing this! Also the 5.1 update didn't even work.
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Apr 6, 2015
Its weird was doing this when I had 5.0.1 whole using youtube only. Now on 5.1 while playing bejeweled type game. The game will start to lag and then half the screen will split an freeze. Doesn't do it all the time very random. I have uninstalled and reinstalled game as well.
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Aug 29, 2015
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)....
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Sep 10, 2015
I've had my Nexus 6 for 3+ months and have had no problems until today when my phone would randomly reboot. Sometime it would come back on quickly and other times it would go through the long process of optimizing apps. The phone has had 2 OTA software updates since I purchased it so I decided to do a factory data reset.
I have not experienced any random reboots since the factory data reset but now I am unable to connect to WiFi. When I click on the WiFi in the quick setting menu, the phone is unable to identify any available networks. When I click on More Settings, the screen says Turning WiFi on but nothing ever happens.
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Mar 10, 2015
1.My phone gets restarted randomly while using chrome or playing games.
2. Recent application key is not working, I have restarted my phone like 100 times, I do not want to factory reset my phone. This is so frustrating.
3. While playing video through FB, Youtube music starts playing and I am not able to stop it. I have to restart ir for normal operarion
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Jul 28, 2015
I have a Samsung Galaxy S6 running complete stock 5.1.1 G920F.This happened to me quite a few times over the past few days. It happens sometimes when I am doing something on the phone or the phone is in the pocket.What happens is that the phone turns off or something of that nature because the only way I can turn it on after this is by plugging it in to charge.
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Jul 25, 2015
My Nexus 5 will just shutdown when i am taking photos. Esp when the photo is taken in an environment when more processing is needed like low light area. The phone will just switch off. Pressing the power button would not work at all. The only thing that can revive it is a power surge i.e. plugged in a power source. The phone will revive and the picture is not taken at all.
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Feb 18, 2016
Occasionally, my phone screen will turn as I take it out of my pocket. It only stays on for about a sec. This just started happening about 2 weeks ago. I'm running 6.
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Feb 3, 2015
Normally I wouldn't care that I'm connected to WiFi but since the WiFi where I work its terrible and there's so many routers to choose from its killing my battery. Even when I turn it off in my settings it just turns on again.
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Oct 10, 2015
their N6 on Sprint where Sprint service essentially turns off whenever Wi-Fi is on. This is the only way I've been able to describe my issues with the N6. Whenever I am at home, I am usually on Wi-Fi because it works more reliably than LTE. So whenever someone calls me, the call goes straight to voicemail. I only receive a missed call notification if someone leaves a voicemail. I've been able to test this out with family members where I turn on Wi-Fi, they call me, and the call goes straight to VM. Then, I turn off Wi-Fi, they call me again, and I get the call.
Keeping LTE on all the time (and Wi-Fi off) would not be an issue but for the fact that Sprint's service notoriously sucks inside any building made of concrete (even in Manhattan). I'm not ready to switch providers because I've been grandfathered into a no-throttle unlimited everything plan where I essentially can use 5GB of data each month and pay a reasonable price. I moved to NYC recently and before lived in the D.C. area, where I lived in a house adjacent to a tower. There, I didn't mind keeping Wi-Fi off because I always had great LTE.
This is quite frustrating and it appears to be documented to some effect on Sprint's website (without a fix, of course). Sprint has now reset my network, PRL, and profile; and the only other option appears to be replacing the phone through my insurance. I'm hesitant, though, because I preordered a 6P.
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May 1, 2014
I experienced freezing while shooting HDR+ after the initial update, but after un/reinstalling the Google Camera, it seemed fine for a couple of weeks, but the problem has returned with a vengeance. I cannot shoot anything in HDR+ without the camera and phone freezing.
Regular photos snap fine, but when shooting HDR+, the progress indicated gets to about 2 o'clock and then image totally freezes. After a few seconds, it will close and pop up a crash box offering to report or acknowledge with OK. (I've reported it.) Sometimes it will put up a notification that "HDR+ photos are processing in the background, but if you tap that it takes you into the Photos app and there's nothing there and then the whole phone freezes. Yesterday, I noticed the GPS stuck on (was in a basement) at the same time and had to reboot the phone.
I un/reinstalled the update again yesterday and HDR+ worked for a couple of shots, but today it froze again. This is clearly an unacceptable way to manage the problem. I'm tired of missing pictures because the camera app crashes. I was at a major event last week and had Camera crash on launch for the first time. Fortunately, I was able to quickly reboot before snapping a group shot, but if I hadn't noticed beforehand, I would've had a crowd looking at me while I frantically restarted my phone because of a buggy basic app.
Rooted, stock Nexus 5, Android 4.4.2, faux123 kernel (to try and fight the terrible battery life), no GravityBox things which I've seen mentioned as possible causes.
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Nov 28, 2015
I'm using Google Camera on my Nexus 6. On my earlier Android and Nokia phones, taking panorama pics were be easy and I used them very frequently.
But with the nexus 6, the camera doesn't take good panorama pics. I've been able to do so successfully only once. At all other times it doesn't take a good pic.
I also get a message "Fish eye is not complete. Are you sure you want to continue?" .
It's asking me to complete images above and below the line that I wanted to take. Panorama doesn't really need those angles. How to utilize the camera app for this correctly.
Nexus 6 on Android 6
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Jan 5, 2014
Nexus 5 taken a while to wipe cache partition? It takes a good minute or 2 on the nexus 5 but on the nexus 4 it takes 2 seconds. Both are running Android 4.4.2 the nexus 5 and the nexus 4.
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Dec 18, 2015
I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or something like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem. [URL] ....
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Jun 7, 2014
I have recently noticed a strange issue with my Nexus 5. I have it set to ring when I get a call and once I answer that call and hang up, it automatically turns to vibrate on inbound calls. I kept thinking I was hitting something on accident, but I watched my phone as my husband called and I just ended the call and it turn to vibrate within 2-3 seconds.
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Dec 28, 2014
Bluetooth has been working perfectly. However last couple of days it keeps turning off by itself disconnecting my LG Round smartwatch. I'm running Android 5.0
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Sep 17, 2015
I've had my Nexus 5 since it came out in 2013. Earlier this year I started having an issue in which the phone would just randomly shut off. I would power it back on and it would still have a lot of charge left.
At first, it was sporadic, but then it was gradually doing it more and more frequently (many, many times per day) until it was virtually unusable unless plugged it.
I ordered a new battery and replaced the old one and then the phone worked just fine again... up until a few weeks ago when it began doing it again, and it has been gradually doing it more and more frequently just like last time.
I've only had the new battery for about four months.
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Sep 2, 2014
I've had this iPhone for about 7-8 months, and this started 3 weeks ago, I woke up in the morning and looked at the time on my phone, and it suddenly just turns off and turns back on showing the apple logo, and now it happened again twice!! Is there any way to fix this problem i've restored my phone fresh twice, no icloud no backup nothing installed, I also have 8.9 GB available.
Info:
iPhone 5s, iOS 7.1.2
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Mar 17, 2014
So last week I was off on March break with my family and I took several pictures Tuesday and Wednesday on my phone of my kids, even remember showing a few of them in the evenings to my wife. Realized I forgot to turn on "auto backup" to google drive (or whatever it's called) and turned that on at some point mid-week.
On Friday I went out with my son and snapped a few more pics, and realized all the pictures I had from Mon - Wed were gone. Not in the Gallery app, not in the Photos app, and now that I'm checking with a computer, I simply can't find them anywhere on the phone at all.
I certainly didn't go through each photo and select "Delete" or anything like that! Unless there was a delete all button that I somehow clicked accidentally (which would seem really odd) and deleted all photos from the camera itself (it's a new RMA'd camera so all I had were the photos from Mon-Wed).
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Apr 25, 2015
I will lock my phone or it will 'sleep' after30 seconds of inactivity, but randomly the screen will wake up. This happens a billion times a day and its annoying because then it calls people or it opens apps and I just want to know how to fix that I've already tried looking for something in settings but I've found nothing.
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Oct 14, 2015
Just got the update for marshmallow and it has been loading for over 3 hours now, with the little android guy and blue bar. what can i do?
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