Motorola Atrix 4G :: It Reboots 1 To 2 Times A Day?
Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Nov 21, 2011
Defy+ sometimes reboots itself several times continuously Its in my pocket and suddenly i hear a notification ring and check it, and its showing that the SD Card has been mounted meaning it was rebooted.And it will keep rebooting 4 or 5 times. However it has not done this in a few weeks now...
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Dec 23, 2011
My phone randomly rebooted about five times in the last few weeks. At least twice while listening to device music through Amazon music player.
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Jun 4, 2012
My Atrix keeps rebooting several times an hour. ATT gave me a replacement and the replacement started doing the same thing as soon as I started using it. I called ATT and they said there was no use in another replacement until Motorola fixed the issue because the third replacement would do the same thing. They said they have replaced countless Atrix at that store alone.
The battery has been replaced. I did a factory reset. There is plenty of RAM, it has nothing to do with any apps, there is NOTHING on the replacement phone and the original phone did it after the factory reset. It has nothing to do with wifi or 4G use. I have never unsafely disconnected the phone from my computer. The restarts are random.
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Aug 17, 2011
Very happy with my Atrix 4G (running 2.3.4) and I've invested in 3 docks: desk, car, and laptop.
I've recently started having problems when using the phone (on battery) playing audio through a bluetooth speaker. This happens with music on the phone with the default Android music player, with Audible's player (for books), and the Pandora music app. Since that's a mix of local and remote (WiFi) content it can't be a WiFi problem.
The problem does not occur when the phone is powered (via the car or laptop dock).
I've searched high and low for an auto app shutdown setting, but can't find it. BTW, Battery Mode is Performance.
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Jun 1, 2012
Experienced crackling sound from the phone when it is just sitting there? My Atrix has a recurring crackle from the speakers at random times. This occurs when it is sitting idle. I don't have any trouble when actually using the phone.
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May 9, 2011
Does anyone know why it takes my Atrix so long to wake sometimes? There are times I will hit the power button and I can count off one thousand one, one thousand two, up to one thousand six before the screen will light up and then it lights up for just a second and then it goes dark like it has timed out because of inactivity.It is a real wonderful feature when I am showing off my state of the art, top of the line, Android Flagship Motorola phone to people.It does this regularly if I have not used the phone for more than an hour or so and sometimes it will happen sporadically during periods where I check the phone every few minutes, like when I am expecting important emails.
I did a factory reset and removed all of the factory bloatware apps and updated my phone so that it is current on .83.I did not put any apps onto the phone, I left it alone, just set up my accounts.And the phone still has the problem with the long wake cycles.So I went ahead and put my apps back on my phone.Oh, and I tried with and without the SD card in the phone as well. Checking all possible variables.So does anyone else enjoy such long awakening cycles or am I the lucky one here? Does my Atrix need to go on permanent vacation at the AT&T store while I acquire a replacement? Or is this the nature of all Android devices and I should just suck it up?
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Jun 16, 2011
I've had my ATRIX for 6 weeks now and I love it. It's my first smart phone and although probably not my last I expect to use it for a long time. My question/ observation deals with video play. Some sites show "postage stamp" that can be stretched while others show full screen automatically. Am I missing a setting to ensure full screen at all times?
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Apr 16, 2012
As an update, I got my phone to quite boot looping by wiping system, cache, and data. I then reinstalled 2.3.6 via computer. This has fixed everything except my wifi. I unistalled logcat and then found highlighted in red that my wifi drivers were not functioning correctly. This does annoy me but I can still use my phone!
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Aug 13, 2010
I had the phone for 3 months couple of weeks ago started to reboot I reflashed and it was ok for couple of days but started to reboot again. I was told that this might be a hardware issue although I used the wrong OS for my first reflash and one of the guru's from this forum helped me choose the proper OS and I will try to reflash and if this will not solve rebooting issue I'll have to send it for service.This is a US phone and I'm the second owner, please let me know if I can still use the warranty on it. I'll be in US in couple of weeks.
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Apr 16, 2010
My Sprint 8350 reboots several times during the day either while listening to MP3 files or just sitting on my desk. This is the second one I have that is doing the same thing. Sprint first told me that I needed to clear the log file using Alt LGLG and deleting the file. Next I was told to update the OS which I did. Lastly, they told me to clear the emails I receive and that should fix the problem. Now with my second phone it is doing all of the same thing.
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May 20, 2012
It freezes and reboots anywhere from 5-14 times a day 14 is the most it has done it to me some far. I tried deleting everything and restoring it as a new phone as i was told to do when i called for support but it did not work
Info:iPhone 4S, iOS 5.1.1
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Dec 15, 2011
bought a new active two weeks ago and it reboots itself at least 5 times a day. i hae changed the SD card, and reset the pone to factory settings twice now..and it is still rebooting.
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Jan 29, 2010
I've had my bb bold 9700 for about a wk now & I can't help but to get irritated at the number of times a day it reboots itself. I will say tho, that I'm mainly noticing the problem when I'm using a app such as Pandora. BUT sometimes in the middle of a text or something it'll just reboot WTH is that all about? Any solutions besides taking the phone back? Ps: I'm new to the blackberry world so plz forgive my ignorance if this is something common with all blackberries or if its something I'm doing wrong
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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