Motorola Atrix 4G :: No Charging Or Connection Through USB?
May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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Nov 2, 2012
I have reset my Atrix but having several issues. The phone will not accept charging and battery is dangerously low. If I can get past this I have further known issues (getting past Motoblur, Wifi error, others). how to get the battery charging so I can troubleshoot?
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Feb 21, 2012
ever since new update on ATRIX 4g I noticed that led light wont come on after charging the phone and being 100% charge anyone else having this problem, there anything I can do for having this back on my phone.
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Aug 14, 2011
On 1.83, when charging the phone, after 90%, the LED came on (green) and stayed on until the phone was unplugged.
However, on 2.3.4, the LED doesn't come on at all during charging.
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Jan 14, 2013
So I'm still having battery drain issues as found here:
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Nov 13, 2011
My 3 week old Atrix 2 will nolonger charge from the AC adapter that was included with the phone. It will only charge when connected to a computers USB port.
I've tried:
an old Iphone AC adapter car charger different USB cable removing SD card removing and reinstalling battery factory reset
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Aug 24, 2011
I just purchased a Media Dock and It's plugged in correctly.It just DOESN'T charge the phone.
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Apr 24, 2012
I have g-mail as a app in my Motorola atrix 4g cell phone. I press g-mail and it tells me no connection. How can I get connected back to it? Also, yesterday I was connected to g-mail. I deleted or moved some e-mails to trash. Then I went to trash to try and clear that list out of my phone. But I couldn't it that list cleared. How do you clear the trash list in g-mail?
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Dec 8, 2011
When connecting my Droid Bionic to my laptop via USB cable for charging purposes, the phone will charge very slowly. I have left the Bionic on the cable for 3 1/2 to 4 hours and only see an increase in the charge of the phone of about 10%. I have installed the Motorola mobile drivers, and still no better performance. I have used multiple cables, and tried different USB ports to see if ther was any change. I have attempted while the laptop is conneced to power, and when it is running off battery, no difference.
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Dec 30, 2011
When I dock my Atrix 4G (stock with 2.3.4 OTA update) with my new lapdock, I get the bouncing red logo on the lapdock and only two choices on the phone...Entertainment center and dismiss. I am able to play music, view pictures, etc on the lapdock screen if I select the Entertainment center option, but the keyboard on the lapdock does nothing. I have to use the controls on the phone to control it. And it appears that I can enable/disable the touchpad by double tapping the upper left corner.
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Mar 1, 2012
I have an Atrix 4G, I am running Android version 2.3.6 and the build number is 4.5.141 I completed the recent update last night and everything seems fine except...I charged the phone overnight and when I unplugged it this morning, the phone continued to indicate that it is charging. There's a little Harry-Potter-lighting-bolt on the battery symbol in the top right corner, and the battery symbol is constantly going through the animation of "filling up" as it does when it's charging.Also, when the screen times-out and I press the power button on the back, I see the message "charging (80%)." (Needless to say, my phone isnot plugged in.) The percentage of the charge slowly decreases over the course of the day, as it would normally.I guess this problem isn't affecting my ability to use the phone, but it's odd and alarming to see something as basic as this fail to work properly after the update.
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Jan 31, 2012
Whenenever I plug my phone in to my laptop to charge, the folders I created on the phone are immediately emptied. To be clear, the programs stille exist on the phone. It's just that the folders get emptied of nearly all of their contents.
It happens as soon as I plug the phone into the computer with the ethernet cord--it doesn't matter if I transfer any data.
Also, this problem does not happen when I charge the phone via an electrical outlet. It only happens when connecting my phone via the laptop. Recreating the contents of these folders is getting frustrating.
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Sep 24, 2011
I just purchased the Standard Dock and I must say, it is a very nice and works well charging my phone while watching movies and stuff. I was wondering, can use its cord to charge my phone? From what I understand, the dock is a rapid charger, but won't over charge the Atrix.
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Jul 14, 2011
My Atrix will not charge or turn on. While charging the green led blinks sometimes. When I press the power button the led goes solid for about 3 seconds then goes off but the phone never turns on.
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Oct 31, 2011
I left my atrix charging at night and when i woke up the next day, the phone is off and wont turn on. Stuff I tried:
- Pulling the battery out,
- Charging with another chargers
- Charging the battery with an external battery charger
- Using a tester to see the battery voltage(it was OK)
- Connecting to the computer via USB (solid green led no charge, nor detected by computer)
It wont even turn on, show any errors or messages or leds, my atrix just became a brick by itself out of nowhere, it didnt get wet or fall down or anything like that.
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Oct 30, 2011
I've had my ATRIX 2 about a week now, and the USB Mass Storage option for the USB connection has only actually worked two or three times of all the times I have connected my phone. The Windows Media Sync and Motorola Phone Portal settings usually (but not always) do work. I've tried just about every combination of installing/reinstalling drivers, trying different cables/ports, restarting the computer/phone, etc., but nothing works consistently.I'm running Windows 7 64-bit on my computer, but I'm pretty sure the problem is the phone since no changes on my computer affect the connection.
Totally aside from manually moving files to or from the phone, the Mass Storage option is the only one that works with any of the methods I have to sync my old iPhone playlists to my new phone (Motorola Media Link, Winamp, iTunes agent).Does anyone have any idea why this wouldn't be working consistently for me?
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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May 2, 2012
When I connect my phone to a wall charger (provided my Motorola), the touch screen responds rarely (slowly). As soon you disconnect the charger it works fine. I had talked to Motorola specialist over the phone and she provided me with a new charger. However, the problem still persists.
Yesterday, I used a Blackberry charger (with very close voltage and current output) and the phone worked fine.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Sep 9, 2012
i have an unlocked Atrix HD from Bell Mobilty and i'm using it on t-mobile. first few days were great! i have hspa+ with speeds at par with my old sensation. however, ive been stuck on edge since this morning. i've been playing with my phone checking if tmobile has lit up their refarmed hspa pcs network in my area using the service menu. since then i couldn't bring the AWS HSPA+ back.
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Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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May 4, 2011
I've had to reboot the phone 2 times today because it loses the connection to my email accounts.
Anybody having problems with retrieving emails since upgrading to 4.1.83?
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Sep 18, 2011
all of a sudden yesterday out of the blue when I would enter the market my at&t data connection would just drop out. the phone would work but the web browser, market and data apps like facebook and weatherbug would not. the H+ icon at the top would go from grey with a blue H and blue arrows to a black H+ with black arrows and I will repeatedly get connection errors. I would also get a orange triangle notification with an exclamation mark in it that said the name of the app in the notification bar. I also noticed the signal bars would turn from blue to a white color. the app will never download as i have let the phone sit for over an hour and the download bar never moves. I have found that I can do 1 of 3 things to reset the connection, I can turn airplane mode on and then it will work again when I turn airplane mode back off, I can restart the phone and it wil work again, or i can go into my apps and force close tha market. the problem always returns when I try to download another app. I have contacted att and they went over everything they can think of but still no luck.
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Dec 28, 2011
Have an Atrix 2, ive had this phone for about 3 months now and since last month ive been having with the wifi turning off by itself, or shows being connected and its not. Now at first i tought it was my router, so i got another one and still the same thing. it does this not just at home but to any wifi network. im pretty sure this is a hardware related problem, however it could be software also, i have gotin noware execpet from Moto Send your phone in, so in about 2 to 3 weeks ill have it back with no way of having a phone, plus ill still have to pay at&t, second at&t have never hered of the atrix 2 having wifi problems and offered to exchange the device for my warrenty deductable of $150.00, what should i do, i would also like to here from the community to see if there are anyone else with the same problems se we can address these to Motorola and At&T.
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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Jun 16, 2011
Sometimes in the middle of listening to online radio, sending photos over gmail, or updating facebook, my phone stops sending/receiving data.I correct this by resetting the phone. What's causing the phone to stop receiving data all of a sudden?
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Jul 20, 2011
What is your average data connection speeds? Yesterday I noticed that my speeds are severely lacking, especially when comparing to a HTC Inspire.When I called AT&T to inquire if my speeds were normal, the lady said no.After looking she said my SIM card number was wrong, again.This has become a frequent answer to most of the hiccups I've had since February.Side note, with this recurring SIM issue keep me from getting updated or will that be based on the IEMI?
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