Motorola Atrix 2 :: USB Connection Working Periodically
Oct 30, 2011
I've had my ATRIX 2 about a week now, and the USB Mass Storage option for the USB connection has only actually worked two or three times of all the times I have connected my phone. The Windows Media Sync and Motorola Phone Portal settings usually (but not always) do work. I've tried just about every combination of installing/reinstalling drivers, trying different cables/ports, restarting the computer/phone, etc., but nothing works consistently.I'm running Windows 7 64-bit on my computer, but I'm pretty sure the problem is the phone since no changes on my computer affect the connection.
Totally aside from manually moving files to or from the phone, the Mass Storage option is the only one that works with any of the methods I have to sync my old iPhone playlists to my new phone (Motorola Media Link, Winamp, iTunes agent).Does anyone have any idea why this wouldn't be working consistently for me?
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Dec 3, 2011
My new Atrix 2 will randomly lose signal. It will have 2-3 bars and show 4g but every night and randomly through the day I will look and there is no signal with the circle and line through it. I have to power the phone off and back on to regain. I went to AT&T on Thursday and got a new SIM as suggested. I have only had the phone since Wednesday. I have 2 other Atrix ( not 2's ) in the house and they have no issues.
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May 26, 2014
I'm not sure if this is a new issue or it has happened all the time and I just now noticed it. My Nexus 5 will drop wifi connection for just a split second every few minutes. I created a Tasker profile to do something whenever it connected to my wifi, and the profile kept firing constantly. I finally realized my phone was dropping wifi connection. It immediately reconnects, and it is so fast I wouldn't have noticed it if it weren't for Tasker. It is fast enough that it doesn't affect my Pandora streaming.
I have tried rebooting the phone, the router, etc., but the problem persists. I don't think it is a router issue, because my Galaxy Nexus doesn't have the same troubles.
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May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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Apr 24, 2012
I have g-mail as a app in my Motorola atrix 4g cell phone. I press g-mail and it tells me no connection. How can I get connected back to it? Also, yesterday I was connected to g-mail. I deleted or moved some e-mails to trash. Then I went to trash to try and clear that list out of my phone. But I couldn't it that list cleared. How do you clear the trash list in g-mail?
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Sep 9, 2012
i have an unlocked Atrix HD from Bell Mobilty and i'm using it on t-mobile. first few days were great! i have hspa+ with speeds at par with my old sensation. however, ive been stuck on edge since this morning. i've been playing with my phone checking if tmobile has lit up their refarmed hspa pcs network in my area using the service menu. since then i couldn't bring the AWS HSPA+ back.
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Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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May 4, 2011
I've had to reboot the phone 2 times today because it loses the connection to my email accounts.
Anybody having problems with retrieving emails since upgrading to 4.1.83?
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Sep 18, 2011
all of a sudden yesterday out of the blue when I would enter the market my at&t data connection would just drop out. the phone would work but the web browser, market and data apps like facebook and weatherbug would not. the H+ icon at the top would go from grey with a blue H and blue arrows to a black H+ with black arrows and I will repeatedly get connection errors. I would also get a orange triangle notification with an exclamation mark in it that said the name of the app in the notification bar. I also noticed the signal bars would turn from blue to a white color. the app will never download as i have let the phone sit for over an hour and the download bar never moves. I have found that I can do 1 of 3 things to reset the connection, I can turn airplane mode on and then it will work again when I turn airplane mode back off, I can restart the phone and it wil work again, or i can go into my apps and force close tha market. the problem always returns when I try to download another app. I have contacted att and they went over everything they can think of but still no luck.
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Dec 28, 2011
Have an Atrix 2, ive had this phone for about 3 months now and since last month ive been having with the wifi turning off by itself, or shows being connected and its not. Now at first i tought it was my router, so i got another one and still the same thing. it does this not just at home but to any wifi network. im pretty sure this is a hardware related problem, however it could be software also, i have gotin noware execpet from Moto Send your phone in, so in about 2 to 3 weeks ill have it back with no way of having a phone, plus ill still have to pay at&t, second at&t have never hered of the atrix 2 having wifi problems and offered to exchange the device for my warrenty deductable of $150.00, what should i do, i would also like to here from the community to see if there are anyone else with the same problems se we can address these to Motorola and At&T.
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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Jun 16, 2011
Sometimes in the middle of listening to online radio, sending photos over gmail, or updating facebook, my phone stops sending/receiving data.I correct this by resetting the phone. What's causing the phone to stop receiving data all of a sudden?
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Jul 20, 2011
What is your average data connection speeds? Yesterday I noticed that my speeds are severely lacking, especially when comparing to a HTC Inspire.When I called AT&T to inquire if my speeds were normal, the lady said no.After looking she said my SIM card number was wrong, again.This has become a frequent answer to most of the hiccups I've had since February.Side note, with this recurring SIM issue keep me from getting updated or will that be based on the IEMI?
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Sep 17, 2011
can i connect my phone to a television using the hdmi connection and watch Internet or other video sources? i have tried it and just got a motorola logo on my tv.
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Feb 10, 2012
Periodically the screen will lock up on my Xyboard. It is not a system crash/lock. This is where the screen stops reacting to touch. Usually putting it in sleep mode with the power button and then waking it clears the problem. Other times it requires a hard reset -- hold power and volume down.
I've had this issue twice on my RAZR since I got it in December. I've had it happen at least 5 times on my Xyboard since I got it Feb 1st.
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Oct 13, 2011
I have a wifi only xoom and during use roughly about once an hour or sometimes more frequent) the xoom stops acivity. Web searching/browsing just comes to a halt and eventually there is a message saying that there is no internet connectivity.owever the icon at the bottom right of the screen shows an excellent signal. am wondering if the problem is the internet service provider or wifi router or if the problem is with the xoom. Is this usual or is something wrong here?
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Aug 29, 2011
My atrix will have the white "syncing" bars for hours on end, and when i restart my phone the bars will immediatly starts up again. And while this is happening i cannot access any form of internet (browser, apps, market, native mail app)
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May 31, 2011
Is there an APP or setting to keep a hotel internet connection open? I find that as soon as the phone sleeps, the connection is lost and I have to resubmit the connection policy that is usually associated with connecting to a hotel internet connection.
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Jun 22, 2011
Anybody know of an app or method to disable the screen lock when a bluetooth connection is established? It would be great if it would re-enable when the connection is dropped. I would find this particularly helpful when using my Atrix as a music player or when in the car so that I don't have to unlock with a pin or fingerprint (which can be difficult when in a dock).Perhaps, I have to disable the lock completely.
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Sep 23, 2011
Since Upgrading to 2.3.4 GB, my Atrix has consistantly dropped the Data portion of the Connection, the Wifi and Network Icons are Blue and showing H+ Icon. If I go from Desktop to Email, the Icons go gray and time elapses before they turn "Blue Again", If I try to access email, I get a warning, "No Data Connection or The Password to your ISP is not valid.
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Jul 8, 2011
I have the Bell Mobility Atrix. For the most part it works fine. However, lately, this is what's going on. First I should mention that I have the Android Twitter app (from Twitter) installed on the phone and I can log in to Twitter, send/receive messages just fine with that. If, however, I go to Accounts > Add Account, then select Twitter in the Motoblur section (where all the other social media icons also appear), enter my credentials, I get a message stating Success!, Then, if I go to Messaging from the Home Screen, I see the Twitter icon, however it has a yellow exclamation point through it, and the message "Failed Connection".
So I cannot see/read/send messages to/from my Twitter inbox using the Universal Inbox (again, Twitter works just fine through the regular Android Twitter app). I have done all the normal troubleshooting, i.e. removed battery & SIM card, replaced them. Uninstalled and removed my accounts, rebooted phone. Reinstalled app and also re-added my Motoblur Twitter account, and each time it says "Failed Connection". I don't see online where I can configure my Universal Inbox accounts, only on the phone.
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Oct 19, 2011
I have just done an update on my phone. Now it can't access the Internet and when I connect the USB cable it doesn't recognise the connection however, it does show the phone as recharging. Does anyone know if there is a problem with the upgrade or is unique to my service provider (Telstra) in Australia?
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Nov 1, 2012
Icsce I upgraded my Atrix 2 to ics, the compass has not been working with any program.
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Dec 10, 2012
I have the Atrix HD and the notification light is only working when I reboot the system, then once the system is on, the notification light no longer works. My original Atrix has a settings option to turn the notification light on/off, but the Atrix HD has no such settings option which was in the 'display' settings on my original Atrix. I then tried the 3rd party apps, such as Light flow, and LED tester etc... none work, even though Light flow overrides the phone settings its still not functioning. I even went through and rebooted the phone, and also w/a technician on the phone and the same thing. the notification light will blink green during system reboot, but after that, it ceases to function. This seems trivial but it's a huge help when im working w/all the msgs I get to determine if I get an important msg or not and one of the reasons I stuck with the motorola line. i've checked hundreds of forums, and spoke to various tech supports, and I cant seem to get a answer that works.
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Apr 27, 2011
I tried unlocking my AT&T Atrix 4g because, I'll be traveling for the next couple of weeks (I know I'm not supposed to do that), but I used the wrong code too many times, and now it's completely locked. For some reason I can't even use my AT&T SIM card in it any more.
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