Motorola Atrix 4G :: Prolonged White Signal Bar With No Internet Connection?
Aug 29, 2011
My atrix will have the white "syncing" bars for hours on end, and when i restart my phone the bars will immediatly starts up again. And while this is happening i cannot access any form of internet (browser, apps, market, native mail app)
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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May 31, 2011
Is there an APP or setting to keep a hotel internet connection open? I find that as soon as the phone sleeps, the connection is lost and I have to resubmit the connection policy that is usually associated with connecting to a hotel internet connection.
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Oct 19, 2011
I have just done an update on my phone. Now it can't access the Internet and when I connect the USB cable it doesn't recognise the connection however, it does show the phone as recharging. Does anyone know if there is a problem with the upgrade or is unique to my service provider (Telstra) in Australia?
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Jan 21, 2013
phone will lose signal. have to restart phone to get signal back. anybody know how to fix
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Jul 27, 2011
What do these Icons represent or mean, and the meaning when they change Colors from White to Blue (Status Icons). There was a GB 2.3.4 User Manual Posted on Moto's site, Unfortunately no information was included about these Items. What does it mean when all three are blue, Including the H+ icon having arrows beneath it at the same time? Is it also Possible to have the Intro Video Posted or embedded to this thread as well please.
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Jun 17, 2014
I have been using my iphone 5 since the last 9 months. The wifi just worked fine at home when connecting with the wifi router. It also worked fine everywhere I went where there was a wifi zone. Since the last 7 days or so I am facing a sudden problem. When connecting to my home Wifi, it shows full signal strength, yet the internet connection drops. At times, even whatsapp does not work, cannot send images most of the times. Apple store, iTunes and emails stops working mostly. I have reset my wireless router recenty and still this problem persists. There does not seem to be any problem with the router because other devices like my laptop and other mobile phones are working fine with wifi.
Info:
iPhone 5
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Aug 12, 2011
Well so far I have had one interesting issue.. The signal strength, 3g, wifi and bluetooth will go from Blue to white randomly.. any ideas what could be going on there?usually when it happens it's all of them at once then sometimes it randomizes which ones go white.when it happens I lose connectivity.
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Nov 14, 2011
Can't get Motocast to work. Keeps saying Connection Error, No Internet Connection...
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Jun 9, 2011
Since upgrading to Gingerbread, I've noticed the following behavior in the notification bar. Sometimes the cellular signal icon, the 3G icon, and the wifi signal icon are blue in color; other times they are white. Do these changes in color mean anything?
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Sep 12, 2011
What is the difference between the white and blue signal strength bars?
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Oct 14, 2012
Is anyone else have erratic signal (dropping to Edge more and/or lower bars of 4g) after the ICS upgrade? Also when it does switch to Edge the AT&T in the upper left goes away for as much as 5 seconds--and during that time the phone has nothing at all--and does the sam thing when it comes back. I've done and FDR and cache clearing during the upgrade...just trying to see if I'm the only one or not?
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Aug 5, 2012
I only live 1 1/2 miles from an AT&T tower and the reception I get with my Iphone is horrible, dropped calls and the signal is 1 to 2 bars. I would like to hear from someone that is using an Atrix HD phone that is at least 1 1/2 miles from a tower and find what kind of reception you are getting before I spend $450.00 to purchase this phone and find that I am know better than with the Iphone.
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Dec 3, 2011
My new Atrix 2 will randomly lose signal. It will have 2-3 bars and show 4g but every night and randomly through the day I will look and there is no signal with the circle and line through it. I have to power the phone off and back on to regain. I went to AT&T on Thursday and got a new SIM as suggested. I have only had the phone since Wednesday. I have 2 other Atrix ( not 2's ) in the house and they have no issues.
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Jun 23, 2011
Over the past two weeks I've tried three different Atrix phones and two different SIM cards, but I still have poor reception, especially indoors. The current signal strength readings are: -113 dB, ecno: -18, rat: 3g. At the AT&T store, which is right next to a cell tower, their demo Atrix has -52 dB signal, while mine varies between -62 dB and -88 dB. They tell me not to worry about the signal strength unless I'm dropping calls, but conversations are often unintelligible even though they're not dropped.
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Oct 3, 2011
The WiFi and celluar signal icons will occasionally turn grey for a minute, and then go back to blue.I thought that this meant there was a loss of connectivity, however when the icons turn grey I can still connect to the Internet and the signal bars always indicate a strong signal when this happens. I suppose it's possible that connectivity was actually lost for a moment, and it may take the icons a few seconds to update back to the blue color again, hard to say.
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Jun 29, 2011
My wife's phone is constantly dropping calls. I compared the signal test between her Atrix and mine and hers is weaker. We even have the At&t Micro cell and she drops calls. Do I take her phone to the At&t store? We haven't had the phones for 90 days.
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Jul 18, 2012
Really poor day with the phone today. All day (motly midtown Manhattan) my phone was bouncing from 3G to 4G to white indicators. It was getting very hot. Tried power down, airplane mode, it was not staying connected to Google and chewing through the battery. I was in and out of areas with poor/no signal a few times but for the most part I was in a good signal area (3 bars). I was able to get calls and had three bars (even when the indicators were white) as I expected
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Oct 19, 2011
Does anyone have any recommendations to improve the reception (and thus prevent excessively frequent dropped calls) while using my Atrix 4G in a fringe reception area outside of San Diego?Some background info:I had an AT&T Nokia 6030 for almost five (5) years before upgrading my service to the Atrix.I live and work from the same location, which has not changed during those five years.I did not encounter the problems of dropping calls on the Nokia 6030. I routinely call the very same people at aproxmately the very same times and days of the week with the very same phone numbers from the very same locations in my home and shop... sitting in my office desk chair, standing at my shop workbench, seated at my kitchen table, lying on my bed... and as far as I can telI, nothing on my end or on the other person's end has changed... phone numbers, land or mobile, calling patterns... but ever since I upgraded to the Atrix, I've had this problem consistently from the very first day.
I contacted AT&T many times, and they sent a warranty replacement phone; same resulting performance.The signal strength meter on the phone typically reads 2-3 bars in this area, which AT&T says should be sufficient.)It is so touchy and position/orientation sensitive that I can often drop the call from simply turning my head, or if lying in bed at night, switching the phAT&T went through the entire customer service/tech support gamut with me:Power down recycle, remove & reinstall the battery, replace the original SIM card that came with the Nokia (which still works flawlessly under identical circumstances if I put the SIM card back into it!), run network diagnostics on the tower equipment... they even sent out a crew of field engineers to the property to assess the signal characteristics.
After months of evaluation by the engineering department, they finally determined that the San Diego area is very high in signal strength, and the problem is due to the immediate area where I am located... hills, valleys, canyons, etc. There was nothing more that they could do. That was simply the level of performance I had to accept from this phone in this location. (Sorry.)I still don't know why the primitive technology in that old Nokia doesn't miss a beat. I find it hard to accept that the flagship product with advanced technology can't perform anywhere near as well as this dated Nokia.But I like the Atrix so much in every other way, I would even pay for a stationary antenna and/or signal conditioning/amplification equipment at my location to be able to use it here.
I have not found any such equipment offered for sale by either Motorola or AT&T listed on their websites. I know that there are aftermarket companies that sell such items, but I would really like to know if anyone has any specific experience with those items, particularly when used with the Atrix, or at least any reason to advise in one way or another toward a solution.
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May 12, 2011
my phone has been acting strange for about a week passing from inconvenient to unusable. It sometimes says that there is no service, and when there is service available it just doesn't work.I can't call, sms, or receive calls or sms.I called my service provider (Telcel Mexico) and everything seems to be in order.If I put my chip into my old phone I can make/receive calls and sms no problem.
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Jan 17, 2012
I dont know if this has been reported but after searching the forums i didnt see anything this specific so i figured to ask. My apologies if it is there already.Having the issue that has basically kept me from using smart actions, i had smart actions setup to disable background data when the screen is off, not charging and no movement is detected. The problem is when i turn on back the screen and begin to use the device the 4g icon stays white the whole time, and the data connection does not kick in at all. I usually end up having to put the device to sleep or airplane mode or rebooting all together to restore the data connection
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Sep 27, 2012
Is there a way to keep WiFi Connected all the time? Mine turns white when the screen goes to sleep and takes some time to turn back blue. i have checked the advanced settings, and it is set to Always keep WiFi on during sleep. When it is white, I don't get email, Gmail Chat, etc. As soon as it turns blue, I receive email, and Chat messages.
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Jul 7, 2011
My camera has changed to Black and white. Was working fine and now is B&W the video is still working fine.
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Apr 19, 2011
My Atrix was working just fine for the past month, and this morning all of a sudden I'm not getting ANY signal/reception. I can't make phone calls nor send texts. Sometimes the signal comes back but it's just for 2 or 3 minutes and then the signal is completely gone again. When I plug the SIM card into another phone it works just fine so that rules out AT&T's problem. Wi-fi works just fine. I factory reset the phone but the problem still exists. I am already out of the 30-day return/exchange policy, what can I do? Is this problem going to be fixed for the next update?
Screen shot shows when my phone is completely out of signal.
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Jun 24, 2012
It seems the last two months y wife (Razr) and I (Bionic) have been having issues with our 4g going from blue to white and loosing data connection. I thought this recent update last week would make it better but it hasn't. I hear different things from Verizon tech support and going in to the store. Tech support saying it may be a bad phone and had me pop out the sim card.
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Jun 18, 2011
wife's Atrix's browser has a white square on top of the screen whenever she opens the browser. I tried to move it but it won't move. It doesn't respond when I pinch my fingers together to zoom out. This happens only with the browser. I can se some part of the webpages on the upper part of the screen and some on the lower part.But the middle is covered by that square.
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Nov 2, 2011
I have an Atrix that is working very well for me (i used blackberries, samsung window 7, other android phones and the Atrix is the best of the bunch). I have one annoying issue that I couldn't find at various forums and the moto customer support couln't help with. I have an audi s8 2007. The phone connects fine to the audi bluetooth but once the Atrix screen sleeps, the number of the signal bars displayed on the car's screen freezes. If I wake the Atrix screen the car screen immediately displays the correct signal bars but freezes again once the Atrix screen sleeps. I have tested that extensively and it is related to the Atrix screen sleeping. The car screen displays signal bars in areas where there is no signal and it will show one bar in areas where there is 5 bars. Any ideas on what setting on the phone may be affecting this.
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Nov 2, 2011
I have an Atrix that is working very well for me (i used blackberries, samsung window 7, other android phones and the Atrix is the best of the bunch). I have one annoying issue that I couldn't find at various forums and the moto customer support couln't help with. I have an audi s8 2007. The phone connects fine to the audi bluetooth but once the Atrix screen sleeps, the number of the signal bars displayed on the car's screen freezes. If I wake the Atrix screen the car screen immediately displays the correct signal bars but freezes again once the Atrix screen sleeps. I have tested that extensively and it is related to the Atrix screen sleeping. The car screen displays signal bars in areas where there is no signal and it will show one bar in areas where there is 5 bars. Any ideas on what setting on the phone may be affecting this
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Oct 19, 2011
I got the Atrix 2 today, The Back lighting on the 4 soft keys on the bottom, settings, home, return and search, the backlighting doesnt always come on.. usually when you touch them or the display screen, they light up bright white.
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Jul 25, 2011
Why does it change from blue to white/gray sometimes? Whats the difference? I've noticed so far that blue is good and data might not work if it's gray.
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May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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