Motorola Atrix 4G :: Data Connection Dies After Using WiFi?
Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Jun 16, 2011
Sometimes in the middle of listening to online radio, sending photos over gmail, or updating facebook, my phone stops sending/receiving data.I correct this by resetting the phone. What's causing the phone to stop receiving data all of a sudden?
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Jul 20, 2011
What is your average data connection speeds? Yesterday I noticed that my speeds are severely lacking, especially when comparing to a HTC Inspire.When I called AT&T to inquire if my speeds were normal, the lady said no.After looking she said my SIM card number was wrong, again.This has become a frequent answer to most of the hiccups I've had since February.Side note, with this recurring SIM issue keep me from getting updated or will that be based on the IEMI?
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Sep 23, 2011
Since Upgrading to 2.3.4 GB, my Atrix has consistantly dropped the Data portion of the Connection, the Wifi and Network Icons are Blue and showing H+ Icon. If I go from Desktop to Email, the Icons go gray and time elapses before they turn "Blue Again", If I try to access email, I get a warning, "No Data Connection or The Password to your ISP is not valid.
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Dec 28, 2011
Have an Atrix 2, ive had this phone for about 3 months now and since last month ive been having with the wifi turning off by itself, or shows being connected and its not. Now at first i tought it was my router, so i got another one and still the same thing. it does this not just at home but to any wifi network. im pretty sure this is a hardware related problem, however it could be software also, i have gotin noware execpet from Moto Send your phone in, so in about 2 to 3 weeks ill have it back with no way of having a phone, plus ill still have to pay at&t, second at&t have never hered of the atrix 2 having wifi problems and offered to exchange the device for my warrenty deductable of $150.00, what should i do, i would also like to here from the community to see if there are anyone else with the same problems se we can address these to Motorola and At&T.
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Jul 4, 2011
Will the USB port supply 5V to a connected accessory? I'm thinking of running a MIfi 3.5G mini-router off it in the car.No data connection through USB (that will be wifi) just power.
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Feb 14, 2012
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03
Model Number- XT 910
Android Version- 2.3.5
Baseband Version- U_03.1C.85P
Kernel Version- 2.6.35.7-gf61d3a8
a24124@zin22lnxdroid14#1
Build Number- 6.5.1_73-SPD-IRD-21
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Sep 28, 2011
Last night when I turned on my wifi at home, the wifi and phone signal bars appeared but were gray and I had no internet/data connection. I checked the wifi settings which indicated I was connected with good to excellent signal. Toggled the Wifi on and off several times, and turned phone on and off, which did not work. Went into wifi settings and told it to forget settings and reconnected, same result. When I turn off wifi, 3G appears and data connection is restored. Left the phone on in the media dock all night, and this morning when I turned on wifi, all was fine. What does gray signal bar mean?
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Dec 10, 2014
I'm using a iPhone6 with iOS8.1.1. If I walk out of a wifi environment while using the phone, I will lose data connection even though it connects to the local 3G/LTE networks. I can still receive calls/sms but no data. It will continue to stay this way unless I put it in airplane mode and out again to reestablish connections. I have done a Network Reset but problem still persist. Why is it not a seamless transfer between wifi/LTE networks?
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Jun 18, 2012
I would like to share my View about E6 smartphone!1Really a Great Design and OS Design rom Nokia.Actually whenever i connect to WIFI and GPRS when i connect first time its connecting and i can use ,After i disconnect and if i try to reconnect both WIFI and GPRS not connecting ,Such that when i restart once and connect its connecting so whenever i need to connect WIFI and GPRS for 2nd time i need to restart my mobile.
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Jun 13, 2012
I am just sitting on my office desk, 2 meters from the router all day. But the phone keeps connecting to mobile data and just takes 5 kb of data for 20 -30 times a day. I fiddled with automatic background data settings, with no success.
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Jun 23, 2011
I don't know if this is a problem with Android in general, but my Play's battery will literally die in ~8 hours when not connected to wifi. As I write this, the phone is just sitting here next to me, not being used, and it's drawing 149mA; this number goes up substantially if the phone is actually active, or if I simply hold it in my hand. Obviously, the phone has poor reception and is expending a lot of energy to hold the signal. If I turn wifi on, it's only drawing 1mA! What the heck is the problem? Is this normal?
The facts:
-Only happens while using 3G.
-Only things syncing are one Twitter and one exchange account.
-Not using a live wallpaper.
-Wifi is turned off when I leave the house so as not to keep searching.
I'm getting so tired of monitoring this things battery. I just want to use my phone.
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Sep 5, 2011
whenever i go onto a website in a place where i am connected to free wifi, it says i am on a service plan that requires a wifi connection to use the application and need to update my data plan. The only website that works is facebook. What do i do?
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Sep 22, 2011
For the last several weeks neither the WiFi nor the Bluetooth will turn on. When selecting to turn on WiFi is starts to turn on then stops and displays Error. About 75% of the time after attempting to turn on the WiFi the phone will reboot. I have factory reset the phone and the WiFi and Bluetooth will work once after the reset but once the phone sleeps neither WiFi nor Bluetooth will operate. This is even after a power down. I have checked my settings and can't find anything that would cause this.
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May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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Apr 24, 2012
I have g-mail as a app in my Motorola atrix 4g cell phone. I press g-mail and it tells me no connection. How can I get connected back to it? Also, yesterday I was connected to g-mail. I deleted or moved some e-mails to trash. Then I went to trash to try and clear that list out of my phone. But I couldn't it that list cleared. How do you clear the trash list in g-mail?
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Apr 19, 2012
My wife is on a school trip to the US. Meanwhile, I am at home in Canada. I am texting her, but I found it odd she never replies and vice versa. So, she discovered that her iPhone (latest iOS 5 release) keeps trying to send the message as an iMessage. It is not reverting to SMS after a given time, as it should and as I have seen it do before. I have tried it now also and my wife only receives my messages when she has a wifi connection (she does not have data roaming enabled). It seems like my iPhone too continously tries to send the message as an iMessage and it does not switch to SMS after a certain timeout time. The message that the iPhone continously tries to send as an iMessage never fails, however the status does not change until the next time my wife is in wifi coverage and the message is delivered.
Info:
iPhone 4, iOS 5.1
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Feb 20, 2012
how do I disable data completely avoid data usage and only keep wifi. I have Background Data in Off and wi-fi connected, but I still getting charged for data usage.
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Oct 30, 2011
I've had my ATRIX 2 about a week now, and the USB Mass Storage option for the USB connection has only actually worked two or three times of all the times I have connected my phone. The Windows Media Sync and Motorola Phone Portal settings usually (but not always) do work. I've tried just about every combination of installing/reinstalling drivers, trying different cables/ports, restarting the computer/phone, etc., but nothing works consistently.I'm running Windows 7 64-bit on my computer, but I'm pretty sure the problem is the phone since no changes on my computer affect the connection.
Totally aside from manually moving files to or from the phone, the Mass Storage option is the only one that works with any of the methods I have to sync my old iPhone playlists to my new phone (Motorola Media Link, Winamp, iTunes agent).Does anyone have any idea why this wouldn't be working consistently for me?
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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Dec 14, 2011
my X10 died on me and I assumed it was the battery so recharged it and when I tried to switch it on I just get the SonyEricsson across the screen and nothing more. I cannot even turn it off again. I connected to PC and although the PC did not recognise it I managed to run a repair on it and got it working again and as far as I can tell it has the latest software. I then reconfigured it and loaded the few Apps I use (DME, Birthday Calendar, TV droid, Notes etc - not a huge App user). It all worked fine for about 2 weeks and then died again. I am about to take it to a service centre but thought I might ask if this could be a known software fault ? I dont want to run another repair on it before knowing really what the problem is (by taking it to service centre I am hoping they can get some idea of the problem before re-installing the software.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Sep 9, 2012
i have an unlocked Atrix HD from Bell Mobilty and i'm using it on t-mobile. first few days were great! i have hspa+ with speeds at par with my old sensation. however, ive been stuck on edge since this morning. i've been playing with my phone checking if tmobile has lit up their refarmed hspa pcs network in my area using the service menu. since then i couldn't bring the AWS HSPA+ back.
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Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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May 4, 2011
I've had to reboot the phone 2 times today because it loses the connection to my email accounts.
Anybody having problems with retrieving emails since upgrading to 4.1.83?
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Sep 18, 2011
all of a sudden yesterday out of the blue when I would enter the market my at&t data connection would just drop out. the phone would work but the web browser, market and data apps like facebook and weatherbug would not. the H+ icon at the top would go from grey with a blue H and blue arrows to a black H+ with black arrows and I will repeatedly get connection errors. I would also get a orange triangle notification with an exclamation mark in it that said the name of the app in the notification bar. I also noticed the signal bars would turn from blue to a white color. the app will never download as i have let the phone sit for over an hour and the download bar never moves. I have found that I can do 1 of 3 things to reset the connection, I can turn airplane mode on and then it will work again when I turn airplane mode back off, I can restart the phone and it wil work again, or i can go into my apps and force close tha market. the problem always returns when I try to download another app. I have contacted att and they went over everything they can think of but still no luck.
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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