Motorola Photon 4G :: WiFi Bars Gray - No Internet / Data Connection
Sep 28, 2011
Last night when I turned on my wifi at home, the wifi and phone signal bars appeared but were gray and I had no internet/data connection. I checked the wifi settings which indicated I was connected with good to excellent signal. Toggled the Wifi on and off several times, and turned phone on and off, which did not work. Went into wifi settings and told it to forget settings and reconnected, same result. When I turn off wifi, 3G appears and data connection is restored. Left the phone on in the media dock all night, and this morning when I turned on wifi, all was fine. What does gray signal bar mean?
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Jan 24, 2012
I keep having a problem with connecting to Sprint's network. It takes up to five minutes after powering the phone on for the bars to turn blue, and starting today, they just stay gray and I am unable to connect to the internet. Whenever I'm in a non-sprint zone and switch to global mode, the phone won't pick up a new network, even after I reboot the phone multiple times. I'm getting rather frustrated with this phone, as this happens frequently.
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Feb 14, 2012
I've been trying to log into my wifi connection but having problems. The phone says that it is connected to the wifi and the name comes up on the screen however the wifi logo remains gray which means that I am not actually connected properly.
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Nov 30, 2011
bought my Defy+ in Norway a week ago. Everything except internet connection from mobile service provider works fine. Bluetooth, internet on wifi, sms etc. I have checked all the buttons for data, data roaming, visibilty etc, that is all I could find. Is there som "secret" button somewhere I may have overlooked? The SIM-card works fine on Internet also in a Samsung phone.
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Jun 12, 2012
I am having an awful time loosing cellular data - can't send or receive text messages, use Safari or Find my Friends etc. I came into the forums looking for help and found posts about the personal hotspot constantly spinning. I looked at mine and it was too. I did a hard reset and it finally stopped. Immediately I got connectivity back. I don't know if that is causing my loosing internet or not but it seems coincidence that when it stopped spinning I got it back.Simply going into and out of airplane mode and toggling cellular data on and off never restores connectivity. Often it will restore when I leave the building. But I have 3-4 bars of signal and 4G listed as available when I'm inside.Also, something is chewing up my battery. I was at 100% when I left the house at 8 am and at 65% at 10 am with the phone sitting on the desk doing nothing.
Info:
iPhone 4S, iOS 5.1.1
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Jul 3, 2012
Own 2 Photons, both show roaming indicator and comparable numbers of bars (in a given spot) while in a Verizon (CDMA) area. One phone can make/receive calls and has 3G service and the other one can't 99.9% of the time. All relevent phone settings (domestic roaming/ data enabled, PRL/profile updates, etc.) are identical on both phones. In all other respects, both phones operate the same and without problems. Is this a Sprint network issue or a Moto phone issue?
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Sep 24, 2011
My wifi connection is working fine, but internet connnection is not, want to sort it out soon
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Oct 23, 2011
My XOOM returned from 4G upgrade refusing to search for WiFi once it has been allowed to connect 4G. I have experimented with many ways to improve this including changing from CDMA/LTE to CDMA only (just to test 3G connections), disabling the 'data enabled' setting, disabling WiFi too, then turning on WiFi both before and after blanking the screen, and trying all 3 options of when to change from 4G to WiFi (after screen blank, etc.). The only fix is a complete shutdown and cold boot for it to wake up and search for WiFi. The WiFi in question are the same I used before the 4G upgrade and nothing has changed but the XOOM hardware and presumably software. If it is restricted to WiFi only and I move from home to office to a public WiFi, it will happily switch back and forth UNTIL I coax it into a 4G connection. Then, it takes a cold reboot.
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Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Jul 4, 2011
Will the USB port supply 5V to a connected accessory? I'm thinking of running a MIfi 3.5G mini-router off it in the car.No data connection through USB (that will be wifi) just power.
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Feb 14, 2012
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03
Model Number- XT 910
Android Version- 2.3.5
Baseband Version- U_03.1C.85P
Kernel Version- 2.6.35.7-gf61d3a8
a24124@zin22lnxdroid14#1
Build Number- 6.5.1_73-SPD-IRD-21
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Nov 10, 2011
i have not been able to get a data connection all day. i lost my data connection near my house this morning right on the border of 4g/3g area. i drove to work about 25 miles away where there is 3g only and still have not been able to establish a data connection. i have rebooted the phone, pulled the battery, rebooted in safe mode, switched to cdma only, switched on an off airplane mode countless times and still have no data connection. i do have a 3g icon with almost 4 bars in the status bar, but no connection. browser not connecting, no facebook, no Internet...nothing.
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Jan 31, 2012
I was wondering if anyone knows what algorithm is used for the signal bars on the Photon 4G. I have found that there seems to be no correlation between the signal strength (in dBm / asu) in Settings -> About phone -> Status and the signal bars that are shown. Often the signal bars will shoot from 1 to 5 or 6 even with really low signal ( ~97 to > 100 dBm) that doesn't fluctuate.
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Nov 9, 2011
what is the difference between the blue 3g and bars and white 3g and bars. always wanted to know
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Apr 7, 2012
when I am connected via wif and the wifi bars are blue, sometime the phone bars are also blue and sometime the bars are white? I understand that blue signifies Google connected, but why would the phone data connect to google when wifi is available..
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Aug 3, 2012
My phone cannot go into the internet explorer and displays the network issue. I have restarted my phone, checked my data plan if its on, and have taken out the sim card and placed it back in. None seem to work. However, wifi is working properly and I can see the display of 4G and LTE on. =/
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Aug 28, 2012
I am using Xperia Neo V for 3 months now, and suddenly I experienced this. My internet connection was not working properly, it keeps on loading the apps I am accessing but the contents were not loaded. I already asked this to my network center which is GLOBE/TM and as per their analysis, there is no problem with my sim, it has the correct settings and connection. I can see also a connection logo on my phone, and the connection speed is HSDPA. I also tried to factory reset my phone, it work but then stop again from connecting.
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Nov 14, 2011
Can't get Motocast to work. Keeps saying Connection Error, No Internet Connection...
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May 4, 2010
I updated firmware to 31. When I click on internet, window "Select connection:" pops up with "(no data)" in it. I have installed my configuration files from my provider again (for internet access) and there's no option to chose them. When I try to change access point to Uncategorised/Telenor WAP, it can't be done - the option "always ask" stucks there and can't be changed. When I try to access some web page, only blank page appears for few seconds and then I get returned on home screen...
Everything worked well before (successful) firmware upgrade.Control Panel/Settings/Connection/ - when i try to click on Wireless LAN i get "System Error"
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Jun 23, 2012
How do I back up data from my iphone to my laptop using internet connection with a 3 dongle?
Info:
iPhone 4
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Jun 11, 2010
Have a new e52 with the latest firmware. The problem is when I connect to a WiFi access point, but then leave the area and try to re-connect, it keeps trying to access the last WiFi spot. I have to turn off WiFi then try and re-connect to the Internet.
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Sep 7, 2014
Why can't I get internet connection while I am away from a WiFi connection?
Info:
iPhone 4S, iOS 7.1.2
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Sep 13, 2011
When my MoPho is plugged into my Mac (OS X v10.6.8) I no longer get the auto-mounting of the internal and SD card volumes, and I don't see the "USB connection" notification on the phone's status bar. I can connect using Moto Phone Portal over WiFi to Firefox 6.0.2 on the Mac, but picture downloads run at 175 BYTES PER SECOND, not the speed I'd expect when the WiFi antenna is 10 feet away.
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Sep 25, 2011
While music is streaming from the photon to my car I place a call. When the phone starts dialing I have to physically press bluetooth on the dialer for it to connect to my car's hands free link(even though I am already connected by streaming music). I get connected then end the call. The car radio then switches back to Bluetooth audio but no sound, the volume is not on mute on either the phone or car after a minute it just starts playing music again.I tried turning the phone on and off and then reconnecting it to the car, I also deleted all the previous phone and Bluetooth info from my car but no improvement. I never had this issue with other phones connected to my car. If it helps it is a Acura.
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Aug 30, 2012
I have a problem with my xperia mini pro, it happens that I have a data plan and I cannot go online, do not know if the problem of software or equipment.
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Oct 12, 2015
I am going to be traveling and will be without data / internet access or wifi for extended periods. I want to take my 1020 with me to take tons of pics but it is certain that I will run out of space on it eventually. I want to be able to move photos off of the phone quickly and easily without Data / Internet or a PC.
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Apr 9, 2012
My girlfriend has a BB Curve 9300, it was working all fine on the OS5. Last weekend she asked me if i could update her software, and i did so from the Blackberry Desktop Software and updated to OS6. Everything was working fine until we found out that it only connects to the internet if i use data service, but i dont want to because we have wi-fi at home. When i turn data services and while roaming OFF, and put wi-fi preferred, and when i try to open a web page in the browser it pop ups a window saying "Data Services are disabled. Go to Mobile Network to enable".
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Mar 29, 2012
I have wifi connection, but my internet is very slow
Info:
iPhone 3GS, iOS 5
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Jun 21, 2012
Will not connect to the internet unless using a wifi connection. Why???
Info:
iPhone 4
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Mar 7, 2012
I just bought Neo V 3 days ago. First day I connected it to internet which I use at home via Wifi. There was no any problem, there was internet connection. But 1 day after it's gone. I'm connecting wifi (sees it, enters password and connects) but there is no internet connection. I surfed on internet to detect problem and all i found was 'changing wep to wpa' . (I'm using u.s. robotics 9106 as modem) But it didn't work out too.
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