Motorola Photon 4G :: 3G Connection Bars Gray?
Jan 24, 2012
I keep having a problem with connecting to Sprint's network. It takes up to five minutes after powering the phone on for the bars to turn blue, and starting today, they just stay gray and I am unable to connect to the internet. Whenever I'm in a non-sprint zone and switch to global mode, the phone won't pick up a new network, even after I reboot the phone multiple times. I'm getting rather frustrated with this phone, as this happens frequently.
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Sep 28, 2011
Last night when I turned on my wifi at home, the wifi and phone signal bars appeared but were gray and I had no internet/data connection. I checked the wifi settings which indicated I was connected with good to excellent signal. Toggled the Wifi on and off several times, and turned phone on and off, which did not work. Went into wifi settings and told it to forget settings and reconnected, same result. When I turn off wifi, 3G appears and data connection is restored. Left the phone on in the media dock all night, and this morning when I turned on wifi, all was fine. What does gray signal bar mean?
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Jul 3, 2012
Own 2 Photons, both show roaming indicator and comparable numbers of bars (in a given spot) while in a Verizon (CDMA) area. One phone can make/receive calls and has 3G service and the other one can't 99.9% of the time. All relevent phone settings (domestic roaming/ data enabled, PRL/profile updates, etc.) are identical on both phones. In all other respects, both phones operate the same and without problems. Is this a Sprint network issue or a Moto phone issue?
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Jan 31, 2012
I was wondering if anyone knows what algorithm is used for the signal bars on the Photon 4G. I have found that there seems to be no correlation between the signal strength (in dBm / asu) in Settings -> About phone -> Status and the signal bars that are shown. Often the signal bars will shoot from 1 to 5 or 6 even with really low signal ( ~97 to > 100 dBm) that doesn't fluctuate.
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Nov 9, 2011
what is the difference between the blue 3g and bars and white 3g and bars. always wanted to know
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Sep 13, 2011
When my MoPho is plugged into my Mac (OS X v10.6.8) I no longer get the auto-mounting of the internal and SD card volumes, and I don't see the "USB connection" notification on the phone's status bar. I can connect using Moto Phone Portal over WiFi to Firefox 6.0.2 on the Mac, but picture downloads run at 175 BYTES PER SECOND, not the speed I'd expect when the WiFi antenna is 10 feet away.
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Sep 25, 2011
While music is streaming from the photon to my car I place a call. When the phone starts dialing I have to physically press bluetooth on the dialer for it to connect to my car's hands free link(even though I am already connected by streaming music). I get connected then end the call. The car radio then switches back to Bluetooth audio but no sound, the volume is not on mute on either the phone or car after a minute it just starts playing music again.I tried turning the phone on and off and then reconnecting it to the car, I also deleted all the previous phone and Bluetooth info from my car but no improvement. I never had this issue with other phones connected to my car. If it helps it is a Acura.
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Nov 29, 2011
I am having problems with random connection failed on my exchange account. I first noticed this this past weekend. It keep retrying to connect and ended up draining the battery within a few hours. This has happedened on WIFI and 4G. I noticed that when I turned on 4G I got the connection failed until I turned it off. I have reboot, powered down and removed the battery. It willl work for awhile and than stop and sometimes recover if I open the email app. I'm on 45.3.6.
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Nov 16, 2012
USB Computer Connection is always stuck on "Charge Only" no matter what option you choose? I am able to choose the other 3 options (with the blue checkmark toggling in the checkboxes), but nothing happens. When I exit and pull down the connection from the notifications list it just reverts back to "Charge Only" no matter what I try.
I've searched around and still can't find an answer to this specific problem... but I have a feeling it might have to do with that November Update. Today was the first time I tried to connect my phone as "Mass Storage" to transfer music files since before the update. It worked completely fine before the update... anyone know how to resolve this?
I'm using the official Motorola micro USB cable that came with the phone, have tried unmounting the SD card, resetting/powering off the phone, tried every single USB port on my computer and laptop (both Windows7). I'm very confused why I suddenly can't enter "Mass Storage" mode anymore...
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Nov 30, 2011
I just tried connecting my phone to my laptop using Bluetooth.The computer sees the phone and shows it in the devices list (Windows 7), but to phone says it's not connected.Is there some driver I need to load?Tried Googling for one, but didn't see anything obvious.
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Feb 14, 2012
I've been trying to log into my wifi connection but having problems. The phone says that it is connected to the wifi and the name comes up on the screen however the wifi logo remains gray which means that I am not actually connected properly.
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Dec 2, 2011
I have a trouble. After connection to TV and disconnection via hdmi cable the screen of photon is never turned off, only manual or after rebooting. Stock ROM 198_7, root, motorola's hdmi cable, TV panel.
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Jan 31, 2016
When i use LTE I get full bars and everything works fine for a couple of minutes. Then I lose connection. I can not open any webpages, update Twitter or anything else. The bars are full and the 4G icon is there. If I run a couple of apps like LTE Discovery or Network Signal Strength, they both show that I am connected with good quality. But nothing on the internet works. I have checked the APN. It is correct.
If I deactivate cellular data and switch it on again, I have connection for a few minutes again.
If I set it to 3G only, everything is working fine.
I have tested my sim in my wife's iPhone and it works fine, no connection drops.
The phone has been laying around for a while. I just started using it again, but I can not get what could cause this behavior.
I am on Android 6.0.1.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Oct 11, 2011
I'm seeing a problem since the update. When my phone is not connected to a bluetooth device, the icon is white (gray). When it is connect, it is blue. Sometime when I power off my headset (Motorola HX-1 or H17txt) I notice the icon stays blue.his is bothersome becuase I'm not sure if something else is connecting to my phone. I check the wireless settings and all my devices will show Paired but not connected.Anyone else seeing this issue? I'm in NYC a lot and call me crazy but I worry about these kind of things. Back in the analog cell phone days, my phone would get cloned at least every other month going over the GWB resulting in $3-4k in cell bills.
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 15, 2011
This is my third atrix phone and I have notice a gray circle in the middle of the screen that is visible on light screens. For example googles front page I have taken it back for the reason.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Jun 28, 2012
I need help getting cell tower reception on my phone. Using China Unicom as Network Carrier. I am located in Guangzhou China (a major metropolis). The problem is not with the SIM Card itself because it has been tested and placed in other phones & it works well. Reception Bars fluctuate between 0-2 bars at most, both in and outdoors.Have noticed these problems since upgrading the phone to IOS 5.0 & now also on 5.1.1. No problem with Wi-Fi Networks. I have also tried Resetting the Network & taking out the SIM Card and putting it back in, but this has not helped.
Info:
iPhone 3GS, iOS 5.1.1, Model MC637ZA Serial 83028W5VEDG
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Oct 27, 2011
I have a Motorola Atrix on AT&T. I've called technical support multiple times but still have the issue. In my apartment, my phone shows full bars but when I dial a call out, the phone will hang up right away. Other times it will hang itself up and error "call failed".
I've been to the corporate store where they have given me a new SIM card, but it still does not fix my issue. I am trying to figure out if this is a hardware or network issue so I can contact the right people to have the issue fixed.
If my phone is showing full bars that means I have network coverage.
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