Galaxy S6 Edge :: Why Getting Mobile Data Background Usage With Mobile Data Disabled / Background Data Restricted
May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Jun 24, 2014
I have noticed an issue with the Galaxy S5 that apparently only occurs with the Verizon variant. I work for a place called Wireless Advocates, we are the cell phone kiosk inside of Costco. I'm asking about this because I've had three customers come in to ask about this background data issue.
I'm not sure what triggers this issue but when I try opening up google play I get the "Background Data Disabled : Google Play Store Needs background data to be Enabled" error. It then gives you the ability to either quit or enable the data. If you press enable it takes you to the account screen in settings.
When I go to Data usage the option to "restrict background data" is greyed out. You can't even select it and it isn't checkmarked either. Just to clarify, accessing the internet and other things on the phone work perfectly fine. It's just the use of Google Play that is having issues. I called Samsung customer care and they aren't aware of this issue at all. Also note that force stopping google play, play services, removing the google accounts and adding them back and rebooting the phone haven't solved it. After the reboot the phone will appear fine and then a box that says "Restricting background data".
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Jun 26, 2014
Where I can turn this setting off. It's the symbol of a leaf in the top left corner in the notification bar of the included screen shot. It says background data restricted tap to disable. This just started showing up and I can't figure where the setting can be found.
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Jun 30, 2012
Every time my phone wakes up, I receive an error message that the background data is restricted.What sort of things should I be looking for to stop this from happening? Right now I have a smart action running called "Display" that enables the cellular data to run when the screen turns on. With this smart action the notification disappears within 3 seconds. Obviously a better solution would be to keep the alert from appearing at all.
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Jul 28, 2015
I want to specify at the application level whether or not mobile data can be used - is there any way this can be done on the Galaxy S6 ? Restricting background data doesn't do this. I also don't want to set mobile data limits, or have to monitor mobile data usage. I simply want to know whether or not mobile data can be turned off for certain applications so that they only work when in a WiFi area
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Jun 25, 2010
Now that unlimited data is a thing of the past this might be a concern I've not seen discussed, do the apps that are now running in background like Facebook twitter etc stay connected to the 3g signal to get updates if so will that now mean we will have higher data usage than we did before? Or do they just start using data when they are opened as the main app being viewed?
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Aug 3, 2012
since ICS upgrade I have a constant notification that states "background data restricted" touch to remove restriction. does anyone know what this is? Can it be removed permantatly?
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Jun 24, 2015
After T-Mobile updated my Samsung galaxy s6 edge to Android 5.1.1 he mobile data turning itself on after I turned it off ?
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Jun 12, 2015
I've tried to edit the upper quick access panel, search for it everywhere. The mobile data button just disappeared. There is a possible glitch with the software update but I didn't have any recently.
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Jun 12, 2015
Samsung s6 edge - icon is just missing
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Jun 18, 2015
My Mobile Data quick launch icon disappeared into oblivion on the 11th June 2015 in Macau. I am Malaysian. Since this could be a global problem looking at the postings here, I guess Samsung has to do something before important icons disappear again.
This problem of icons disappearing could be prevalent in 5.0.2. or maybe specific to Samsung Galaxy S6 only.
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Jun 17, 2015
Mobile Data, Private Mode suddenly disappeared in quick setting panel.
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Jan 11, 2012
i have bought this unlocked phone for about 550$, but internet is stuck on edge(not even 2g) which is incredibly slow.Please help me solve this i have searched internet but just a few ppl has the same problem with unlocked samsung galaxy S2 and tmobile.That made me think that there might be a solution like changing the Tmobile sim card(i dont know if there is only one type of sim card), entering an unlock code provided by tmobile, or going to a samsung maintenance service and let them fix it or anyother? I have updated to the new firmware but did no effect.I cant understand how such a big company like samsungs' cutting edge new phone comes out of the factory with unsupporting the USAs one(Tmobile) of the 2(Tmobile,ATT) GSM networks data frequency.
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Apr 22, 2015
basically my phone is not connecting to mobile data after wi-fi connection is lost or manually disconnected. This is not always happening but once it happens the only way to bring back mobile data is by restarting the phone or manually toggling mobile data on and off in settings. Once it connects to mobile data it'll work for a while but then after being connected on WI-FI for a while it won't go back to mobile data on its own.
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Jan 27, 2016
I have the Lumia 950, just traded up from 1020.
The data usage meter in the system settings did not pick up the usage while in mobile hotspot mode. It missed 2Gb of cloud sync with my ultrabook.
I have searched forums and spoke to a seemingly knowledgeable person at Microsoft store, who told me he had not heard of this problem.
I checked the Windows Feedback app and there are several other reports of the same. Yet, it is not a big trending item in forums. Tracking data when in hotspot should be a primary function.
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Oct 5, 2015
My Z3 phone keep on appear a message saying that my mobile data is disable when I scroll to open my phone or scroll down (from top) to view notification.
How to get rid of the message and it is necessary to switch on the mobile data which will cost me money?
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Mar 21, 2013
Wifi on Lollipop 5.0.2 takes to much time to connect. It used to connect fast in KK.
When connected to Wifi it shows connected whereas the the Mobile data sign does not disappear unless as quick. Only after the Mobile data signal is disabled after 10 secs the connection starts working.
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Jan 25, 2015
I set up my phone yesterday and within a short period of time my free 500mb monthly data was gone and then my credit was going down being charged for any more data usage. I would like to figure this out soon or I'll be charged £1 per day for any data I use or use unknowingly.
I would like to restrict background data but when I select 'Restrict background data', within seconds I get a notification saying
"Background data restricted. Touch to remove restriction" ...
And an exclamation mark icon remains at the top left of my screen. Is this normal? Is there a way to clear the notification and the exclamation mark while also keeping 'Restrict background data' on? The only way I can clear the notification and get rid of the exclamation mark at the top of my screen is by tapping on the notification but then background data is no longer restricted. I cannot swipe the notification away and the clear all is not there either.
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Jun 5, 2012
Still struggling to get to grips with my new iPhone 4S....Reading the User Guide it says "to turn Cellular Data off go to Settings/General/Network then turn Cellular Data off".The only problem with my phone is that "Cellular Data" does not appear in the Network screen. However "Mobile Data" does.is it the the same thing?For cost reasons I would like to be in control of when I use the internet and already I have inadvertantly incurred charges without being aware that I had gone on to the internet.Will selecting "Mobile Data" to "OFF" solve my problem.
Info:
iPhone 3GS, iOS 4
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May 7, 2012
How do i change my iphone 3GS from mobile data to cellular data
Info:
iPhone 3GS, iOS 5.0.1
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May 12, 2012
what difference between cellular data and mobile data in 4S?
Info:
iPhone 4S, iOS 5.1
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Oct 16, 2015
I'm noticing heavy mobile data usage after update to 5.1.1. It ate upto 2GB within 5 days. My typical usage was around 50MB per month. Last month immediately after update, it ate 2GB. This month billing period just started on 10th and its already 1.8GB. Phone is S6 Edge ATT model.
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Dec 30, 2015
My son has used 4 GB in a few days...
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Jan 1, 2015
To avoid the roaming notices, I've turned mobile data off. Except that the phone keeps turning it back on. How to make it stay off?
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Nov 7, 2012
I hope this hasn't already been asked. I have a limited amount of data on my plan, therefore do not want my apps to be using data all the time. For example, I do not want facebook to check for notifications every 30 seconds, but I would like to be able to manually click on the facebook app and check my notifications. I am finding it rather annoying to have to turn my data off all the time, then turn it on when I want to use an app.Other phones I have had gave me the option to "disable background data", can I do this on the BB Bold 9900?
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Oct 11, 2015
this is my 3rd post about my mobile network problem. I am not getting 3G service in my mobile. What is the possible reason behind this? I can only use 2g with slow data speed. When I choose wcdma/GSM, then one message appear "emergency calls only". Frequency is full but why this happen? In my area 3G is fully available.
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Jun 17, 2015
I currently have the Galaxy S6 dual sim version bought from a local network. It seems that although the second sim (whether in slot 1 or slot 2) can be used for SMS and calls, it CANNOT be used for mobile data.
I've tried flashing a supposedly OPEN LINE stock firmware (XTC brand, version 5.0.2) to try and open up both slots for mobile data, but although the phone firmware definitely updated, the second sim still is locked out from being used for mobile data. APN settings are locked for the second sim, again whether it was in slot 1 or slot 2.
Will flashing a different firmware (NOT FROM our country) work in unlocking the mobile data access? Will I have issues if the CSC comes from another country while I use this phone here at home?
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Apr 12, 2015
So i just got my new Verizon GS6 and was noticing that when making a phone call, my 4G is not on. 4G comes back on after a call. Why is this? Solutions? I am not used to this since my past android devices never did this.
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Apr 20, 2015
When I turn off the mobile data on my s6 it has a pop up that appears stating that some things can't be done. Is there a way to stop this pop up? Also the s6 is pretty awesome. I was skeptical due to the battery but I've got 3hrs So, 9hrs usage and 43% left. This phone is nice.
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Dec 14, 2015
My wife has an LG G4 and the Portable Wifi hotspot is eating up our data.
I check all the hotspot settings and they are turned off and yet in data manager it shows that it has used almost 4 gigs of background data. On top of her normal usage.
I need to know how to stop this because this has put us close to our limit.
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Dec 14, 2015
My wife and I have an LG G4. For some reason her Data Manager shows that the portable wifi hotspot has used 3.5gigs of background data but when I look at the settings for the hotspot everything is off.
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