Galaxy S5 :: Background Data Disabled - Google Play Store Needs Background Data To Be Enabled
Jun 24, 2014
I have noticed an issue with the Galaxy S5 that apparently only occurs with the Verizon variant. I work for a place called Wireless Advocates, we are the cell phone kiosk inside of Costco. I'm asking about this because I've had three customers come in to ask about this background data issue.
I'm not sure what triggers this issue but when I try opening up google play I get the "Background Data Disabled : Google Play Store Needs background data to be Enabled" error. It then gives you the ability to either quit or enable the data. If you press enable it takes you to the account screen in settings.
When I go to Data usage the option to "restrict background data" is greyed out. You can't even select it and it isn't checkmarked either. Just to clarify, accessing the internet and other things on the phone work perfectly fine. It's just the use of Google Play that is having issues. I called Samsung customer care and they aren't aware of this issue at all. Also note that force stopping google play, play services, removing the google accounts and adding them back and rebooting the phone haven't solved it. After the reboot the phone will appear fine and then a box that says "Restricting background data".
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
I am trying to figure out if there is a way that I can turn off background data/automatic syncing in all of my apps when I'm connected to Wi-Fi. Besides going in to each app and turning off the syncing.
The reason for this is that I'm going to be going on a cruise and the Wi-Fi on the ship is not exactly cheap, so I'd like not to go through a lot of data every time I connect to it because all of my apps decide that they are going to connect.
I have a Nexus 5 running 6.0.
I've read about the "Metered Wi-Fi network" settings, but it doesn't say exactly what it does - it mainly talks about restricting background data on a mobile network, and setting data limits on a mobile network, even though it's supposed to be about Metered Wi-Fi networks.
I seem to have developed a strange problem since the update to 5.1.1 a couple of days ago. When I connect to my Edge via bluetooth, and use Google Play Music, there is a beep in the background and the music stutters and then continue playing, then about 30 seconds later it happens again...it coninues for about 10 to 15 minutes then the problem disappeared entirely. I don't believe it is entirely Google Play Music because I paused Google Play Music and the beeping continued in the background. ......perhaps the bluetooth connection? I haven't been able to reproduce the error but it has happened twice.
I set up my phone yesterday and within a short period of time my free 500mb monthly data was gone and then my credit was going down being charged for any more data usage. I would like to figure this out soon or I'll be charged £1 per day for any data I use or use unknowingly.
I would like to restrict background data but when I select 'Restrict background data', within seconds I get a notification saying
"Background data restricted. Touch to remove restriction" ...
And an exclamation mark icon remains at the top left of my screen. Is this normal? Is there a way to clear the notification and the exclamation mark while also keeping 'Restrict background data' on? The only way I can clear the notification and get rid of the exclamation mark at the top of my screen is by tapping on the notification but then background data is no longer restricted. I cannot swipe the notification away and the clear all is not there either.
The feature to enable background play is gone in the setting menu. I don't know why I've tried everything except reformatting my phone. It's starting to get annoying. I thought it might just be a glitch that Google is trying to fix but its been this way for a month. I've tried uninstalling YouTube I've wiped everything I could and its still like this. P
I hope this hasn't already been asked. I have a limited amount of data on my plan, therefore do not want my apps to be using data all the time. For example, I do not want facebook to check for notifications every 30 seconds, but I would like to be able to manually click on the facebook app and check my notifications. I am finding it rather annoying to have to turn my data off all the time, then turn it on when I want to use an app.Other phones I have had gave me the option to "disable background data", can I do this on the BB Bold 9900?
Where I can turn this setting off. It's the symbol of a leaf in the top left corner in the notification bar of the included screen shot. It says background data restricted tap to disable. This just started showing up and I can't figure where the setting can be found.
My wife has an LG G4 and the Portable Wifi hotspot is eating up our data.
I check all the hotspot settings and they are turned off and yet in data manager it shows that it has used almost 4 gigs of background data. On top of her normal usage.
I need to know how to stop this because this has put us close to our limit.
My wife and I have an LG G4. For some reason her Data Manager shows that the portable wifi hotspot has used 3.5gigs of background data but when I look at the settings for the hotspot everything is off.
I have data roaming disabled but my phone (Nexus 5) is still using data when I'm roaming. The only way I've found to prevent this is to turn off cellular data entirely. Why this is happening? What I want is for my phone to use data when on my carrier's network but not when roaming.
Now that unlimited data is a thing of the past this might be a concern I've not seen discussed, do the apps that are now running in background like Facebook twitter etc stay connected to the 3g signal to get updates if so will that now mean we will have higher data usage than we did before? Or do they just start using data when they are opened as the main app being viewed?
I created a smart action that disables data sync when the Maxx is not on a charger. It is an attempt to solve the problem of sporadic massive battery drain. I don't think background apps are running when this occurs, but anyway I want to know if a successful sync can take place while it is enabled only when plugged in to a charger.
Every time my phone wakes up, I receive an error message that the background data is restricted.What sort of things should I be looking for to stop this from happening? Right now I have a smart action running called "Display" that enables the cellular data to run when the screen turns on. With this smart action the notification disappears within 3 seconds. Obviously a better solution would be to keep the alert from appearing at all.
I'm trying to disable data for an application via the "restrict background data" option inside the data useage settings. However, even after selecting that, the app is still able to communicate over the wireless network.
Is this something that the app has to honor, vs it being forcibly put into place?
The app is "Slacker Radio" I want it to use content I cached instead of using data to pull down songs.
I've had the sony ericsson xperia play for a while, with not problems, however for the last weeks or so it has been us randomly restarting throughout the day.
this only happens when I have enabled the data under "mobile networks". I have not got any battery savers/app killers etc. Ive only got the stock apps that came with the phone and a couple of games like fifa 12
since ICS upgrade I have a constant notification that states "background data restricted" touch to remove restriction. does anyone know what this is? Can it be removed permantatly?
I've disabled some of the bloatware on my phone in order to get better battery life, however as soon as I did that I couldn't access play store anymore. I then enabled back all the bloatware but that didn't work. How to get play store working again?
I have a problem with the "My Music" app and music homescreen widget.
I can find and play music tracks but as soon as I hit the "home" key the music pauses. Basically, any time I exit the player, the music stops.. So I can listen to music OR do anything else.. annoying? yes!
If I press the "home" key or exit any other way - The widget on the home screen reverts to "Go to music dashboard" and if I press to un-pause the music, I am taken back to the "My Music" homescreen and have to re-select a song.
fix / workaround / another music player (one with Motocast capability?). Can i re-install "my music" or reset something?
- I am running motocast, but this problem occurs on Motocast and downloaded music. - i have tried turnignoff motocast computers. - This does not happen with podcasts or any other media - just music in my library.
In Lollipop there used to be a section under apps in the settings where you could see what all was currently running in the background. It looks like in Marshmallow this feature has been removed or moved to a different location in the settings. Where it moved to and how to find this in the settings?
Ever since Tuesday morning on 10/28 Google Search app has been crashing repeatedly over and over again in the background. I did not think much of it first few times, but then yesterday and today it started becoming more frequent. It seems to be happening almost every hour.
So I started doing some trouble shooting and caught the app running at over 500 MB of RAM!! Then of course it shortly after crashed. I have attached a screen shot of that, in addition to battery stats from overnight when I was sleeping, so everyone can see how often it is occurring as well. I have reported at least 8 of the crashes to the Google report option that comes up.
So far I have tried restarting my phone multiple times, and have tried clearing the cache on the Google Search app. Still has made absolutely no difference. Would like to try to avoid resetting the phone if possible.
if I try to play Pandora internet radio on my Samsung s5 smart phone my wifi has to be turned off, so I have to play it using my data, can I set my phone to play Pandora while connected to wifi?
In setting/battery there are several apps shown. Are these the apps running in the background and consuming battery? If NOT how could I find out what apps are running in the b/g?
I stopped some of these apps (not the ones for android services) using "Force stop" but they were still appears here. So how could I stop them to save battery?
