Motorola Droid Razr :: Restrict Background Data Option Not Working
Jun 30, 2012
I'm trying to disable data for an application via the "restrict background data" option inside the data useage settings. However, even after selecting that, the app is still able to communicate over the wireless network.
Is this something that the app has to honor, vs it being forcibly put into place?
The app is "Slacker Radio" I want it to use content I cached instead of using data to pull down songs.
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Apr 24, 2012
I created a smart action that disables data sync when the Maxx is not on a charger. It is an attempt to solve the problem of sporadic massive battery drain. I don't think background apps are running when this occurs, but anyway I want to know if a successful sync can take place while it is enabled only when plugged in to a charger.
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Jun 30, 2012
Every time my phone wakes up, I receive an error message that the background data is restricted.What sort of things should I be looking for to stop this from happening? Right now I have a smart action running called "Display" that enables the cellular data to run when the screen turns on. With this smart action the notification disappears within 3 seconds. Obviously a better solution would be to keep the alert from appearing at all.
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Feb 11, 2016
950 running 10586.107. Where do I find the setting to restrict background data while roaming. I can't seem to find it anywhere.
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Aug 3, 2012
since ICS upgrade I have a constant notification that states "background data restricted" touch to remove restriction. does anyone know what this is? Can it be removed permantatly?
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Mar 23, 2012
I am using 2 imap accounts within the messaging application but the emails are nto being pushed to my device (the problem described in this thread. I also rised an ticked to the motorola support but the surprisingly didn't helped. Yesterday I found the "Accounts and Sync Settings" application in my phone and as I checked it there, I found that my email accounts are listed there but the synchronisation settings for them is set to "OFF" which may be the reason why is the push not working.
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Jul 17, 2012
Yesterday I allowed the Motorola update on my Razr Maxx & now I wish I could undo it. When I go into "Phone", "Voicemail", "Text", etc. the background is black with white font (or in the case of Text, the background is dark blue with grey lettering). I am unable to read light colored font against a dark background so am having a terrible time with this update. Is there a way to change the color of the background and make the font black? I've tried changing the Display, Wallpaper, etc but that has no effect on the default background colors of the apps.
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May 25, 2012
I have a problem with the "My Music" app and music homescreen widget.
I can find and play music tracks but as soon as I hit the "home" key the music pauses. Basically, any time I exit the player, the music stops.. So I can listen to music OR do anything else.. annoying? yes!
If I press the "home" key or exit any other way - The widget on the home screen reverts to "Go to music dashboard" and if I press to un-pause the music, I am taken back to the "My Music" homescreen and have to re-select a song.
fix / workaround / another music player (one with Motocast capability?). Can i re-install "my music" or reset something?
- I am running motocast, but this problem occurs on Motocast and downloaded music. - i have tried turnignoff motocast computers. - This does not happen with podcasts or any other media - just music in my library.
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Nov 13, 2011
I realize this may not be related to only the RAZR but maybe Gingerbread, but is there any way I can change background colors on mt text conversations?
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Jul 12, 2012
On the next update we need the option to disable more apps like that weather thing that's always running and backup assistant + media that I don't use and dlna. We need to be able to disable all apps that is safe to do so. Cause the three that I mention here are running all the time and I don't even use them. I've stopped them and there already running again. At least make these 3 so that they can be disabled.
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Jul 17, 2012
I was running short of space on my MicroSDHC card. I had about 1.5 gigs of storage left on the card. I went to take a video and noticed that I could only take a video in DVD quality or worse. There was no longer an option to take video in 780p or HD+ (1080p). I thought that happened because I didn't have much space left on my SD card. I later purchased a 32G Sandisk MicroSDHC. I thought that I would get back my HD and HD+ video options back after I installed the new card. This did not happen. I no longer can take HD+ video anymore. My settings in the video record mode no longer list HDor HD+. how to get the HD settings back? I tried clearing the cache and data in the camera app, but that didn't help.
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Sep 20, 2012
My wife replaced her Droid 2 with a Droid Razr M last week. When I activated the phone for her I discovered there is no toggle option to move any Apps from internal storage to the SD Card. This is usually found by going to Settings-Manage Apps-Download-App Info as a toggle "Move to SD Card/Move to Internal Storage". I went to Motorola's chat and exhausted their knowledge base and was then directed to a phone support number. After talking with a level 1 and level 2 help persons, they synched into my wife's phone and then compared a Razr M on their end. They finally admitted that the move option does not appear in the Razr M version of ICS. This is a critical omission considering the limited size of the Razr M internal storage.I was told by the level 2 that there might be Apps available to fix the problem. I tried App2SD but found it directed me back to the missing toggle.Is this true of all Razr M phones or is it a bug in the software of only a few? In either case, is there a service patch available to correct it?
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Feb 15, 2012
Why is there no way to look at your phone and tell how many text messages you have with out having to go into you text message? I had a samsung charge that had this feature and it was great option. When you are getting emails all day and calendar appointments notification showing up. It is easy to miss text messages notification.
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Nov 19, 2012
The feature to use the Razr M as a Mass Storage device when connected to a computer is missing in the Android 4.1.1 (JB) update. This feature is very important to me as a Linux user. This feature was present when I purchased the phone and Android 4.0.4 (ICS). The Motorola help pages also make reference to the Mass Storage option for USB connections.
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Jun 29, 2012
I live out in the boonies in Montana. I'm on an "Extended Network". They only way I can get my Razr Maxx to check for updates is to put it in Airplane mode, then turn on my wifi. Only then does the option to check for updates become available. If this is the only way I can check for an update, am I stuck waiting until either Verizon or Moto puts the update out for manual pulling of the update? I don't think it will get pushed to me while i'm on an extended network
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Jun 24, 2014
I have noticed an issue with the Galaxy S5 that apparently only occurs with the Verizon variant. I work for a place called Wireless Advocates, we are the cell phone kiosk inside of Costco. I'm asking about this because I've had three customers come in to ask about this background data issue.
I'm not sure what triggers this issue but when I try opening up google play I get the "Background Data Disabled : Google Play Store Needs background data to be Enabled" error. It then gives you the ability to either quit or enable the data. If you press enable it takes you to the account screen in settings.
When I go to Data usage the option to "restrict background data" is greyed out. You can't even select it and it isn't checkmarked either. Just to clarify, accessing the internet and other things on the phone work perfectly fine. It's just the use of Google Play that is having issues. I called Samsung customer care and they aren't aware of this issue at all. Also note that force stopping google play, play services, removing the google accounts and adding them back and rebooting the phone haven't solved it. After the reboot the phone will appear fine and then a box that says "Restricting background data".
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Jan 1, 2012
How does this work with the Email option? I have tried it with my gmail address and some other addresses and it doesnt seem to do anything.I press quick upload on a picture and it says uploading to myaddress@gmail.com or whatever, but then when I check my accounts I dont see anything, the picture just went nowhere?
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Jan 15, 2013
With V4.1.2 you are supposed to be able to pinch zoom messages. How do you set this up?
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Mar 11, 2012
I have a pop-up asking me if i want to allow data access while i'm in Canada on my droid razr. I hit deny but it comes back again and again.. Data enable is uncheck in data manager. Need a solution to stop this pop-up please.
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Aug 10, 2012
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
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Sep 16, 2012
When I update to ICS I don't have 4g at all and some times my data won't even work.
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Feb 23, 2012
My phone will no longer connect to the internet using Verizon's network. I am unable to get 1X, 3G or 4G connection.
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Jul 2, 2012
So, when using most camera apps, the EXIF data (specifically Date Taken) is not filled in for any picture taken with this phone. Is there a way to enable this field? I have tried at least 4 different apps and was hoping the ICS upgrade would do it, but no love. What is up with this major failure?
With all the digital media in my life, I have automated a lot of processes to organize and make things consistent, so when I find something that makes the job harder, I really loathe it.
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Jul 12, 2012
For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.
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Nov 13, 2011
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
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May 3, 2012
almost since day one, i have not really had the pleasure of enjoying what 4g signal is really like. i'm in chicago, and when ever i'm either downloading music or streaming video (netflix, Internet) or downloading anything that requires data, the phone completely loses the 4g connection and takes at times up to 5 minutes for the signal to come back. if i keep the phone on 3g only it does not happen, but that defeats the whole purpose of having a 4g device. the "data saver" in settings is off.
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Jan 18, 2012
Other than using Motocast can you transfer data from my palm to the razr where you can make changes,add data delete etc.? Is there an app for that>
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Jul 9, 2012
I suppose I never paid too much attention to this Data Usage app in settings and it's accuracy. My bill resets on the 9th of each month meaning i run from (BOD) 9th-8th (EOD) of each month. I have the app set to begin on the 9th of course, but it continues to display 8th-8th of each month. Is this just the way it is or am I missing something? Shouldn't the tally show date begin to date end? This configuration effectively adds one extra day to the count. It's a small inconvenience I suppose due to my unlimited plan and that I can wait an extra day to move the slider over by one day, but I'd like to keep a rough record so that I know approx data used just in case one day I have to tone it down to a shared data plan.
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Aug 13, 2012
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
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Sep 25, 2012
I saw some questions on other sites asking if Droid RAZR M supported voice calls and data simultaniously on LTE. (iPhone 5 does not.) The answer is yes -- you can make a call while surfing the 'Net on LTE, or on Wi-Fi, for that matter.
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