Motorola Razr :: Background Sync Not Working
Mar 23, 2012
I am using 2 imap accounts within the messaging application but the emails are nto being pushed to my device (the problem described in this thread. I also rised an ticked to the motorola support but the surprisingly didn't helped. Yesterday I found the "Accounts and Sync Settings" application in my phone and as I checked it there, I found that my email accounts are listed there but the synchronisation settings for them is set to "OFF" which may be the reason why is the push not working.
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Apr 24, 2012
I created a smart action that disables data sync when the Maxx is not on a charger. It is an attempt to solve the problem of sporadic massive battery drain. I don't think background apps are running when this occurs, but anyway I want to know if a successful sync can take place while it is enabled only when plugged in to a charger.
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Jun 30, 2012
I'm trying to disable data for an application via the "restrict background data" option inside the data useage settings. However, even after selecting that, the app is still able to communicate over the wireless network.
Is this something that the app has to honor, vs it being forcibly put into place?
The app is "Slacker Radio" I want it to use content I cached instead of using data to pull down songs.
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May 24, 2012
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
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Nov 16, 2011
my email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
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Jul 17, 2012
Yesterday I allowed the Motorola update on my Razr Maxx & now I wish I could undo it. When I go into "Phone", "Voicemail", "Text", etc. the background is black with white font (or in the case of Text, the background is dark blue with grey lettering). I am unable to read light colored font against a dark background so am having a terrible time with this update. Is there a way to change the color of the background and make the font black? I've tried changing the Display, Wallpaper, etc but that has no effect on the default background colors of the apps.
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May 25, 2012
I have a problem with the "My Music" app and music homescreen widget.
I can find and play music tracks but as soon as I hit the "home" key the music pauses. Basically, any time I exit the player, the music stops.. So I can listen to music OR do anything else.. annoying? yes!
If I press the "home" key or exit any other way - The widget on the home screen reverts to "Go to music dashboard" and if I press to un-pause the music, I am taken back to the "My Music" homescreen and have to re-select a song.
fix / workaround / another music player (one with Motocast capability?). Can i re-install "my music" or reset something?
- I am running motocast, but this problem occurs on Motocast and downloaded music. - i have tried turnignoff motocast computers. - This does not happen with podcasts or any other media - just music in my library.
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Jun 30, 2012
Every time my phone wakes up, I receive an error message that the background data is restricted.What sort of things should I be looking for to stop this from happening? Right now I have a smart action running called "Display" that enables the cellular data to run when the screen turns on. With this smart action the notification disappears within 3 seconds. Obviously a better solution would be to keep the alert from appearing at all.
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Nov 13, 2011
I realize this may not be related to only the RAZR but maybe Gingerbread, but is there any way I can change background colors on mt text conversations?
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Mar 21, 2012
It doesn't seem to properly work with background sync. I have an action set up so that when I plug it in to charge my phone, it is supposed to turn background sync and wifi on. The wifi comes on, but the sync does not. I have to manually turn it on.
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Jun 30, 2012
Running the latest Official ICS version on my RAZR MAXX since the Soak Test for about a week now.SmartActions version 3.1.5.1.2, and System version 6.16.211.XT912.Verizon.en.US.I have a the following:
-Triggers: Timeframe: Night (9pm-8am), Charging: Any source,
-Actions: Ring volume: Silent, Background Sync: Off, VIP caller mode: one person
I have woke up the last two morning finding my LED Light blinking that I had messages.I woke up well before my Night time frame was over, so this should not have received any emails since I had background sync off.I could still see the SmartAction symbol in the top notification bar.This was working just find on Gingerbread.
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Nov 11, 2011
I have my work e-mail set up on my corporate sync account. Currently under E-mail settings, E-mail delivery, & folder sync, I would like my sent items to sync in the background as my inbox does. Every time I change it to automatically sync in the background, it reverts back to manual as soon as I leave my e-mail. Is there anyway to force this to sync in the background? Will this be corrected in the upcoming update?
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Aug 3, 2012
since ICS upgrade I have a constant notification that states "background data restricted" touch to remove restriction. does anyone know what this is? Can it be removed permantatly?
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May 24, 2012
I have a Mac running on 10.7.4 and Motocast USB is unable to sync any of my contacts to my Motorola. When I click under contacts it reports "0 Contacts", not sure if that's the cause. If so how do I make Motocast USB detect my contacts on my Mac?
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Dec 30, 2012
My AOL mail will not sync on my droid razr maxx hd. It had not synced for 2 days, I deleted the account, when I tried to add it again it will not connect to the server.
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Nov 27, 2012
For days, I have been trying to sync my Razr Maxx w/ my iMac... I just can't, It says that the Internal Storage of my phone is of 0gb!
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Jan 7, 2012
how to sync facebook contacts to the razor?
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Dec 14, 2011
i cant seem to sync my fb contacts.i entered my fb email/pass into the accounts appit said it was ok, but no contacts show up in my contacts nor do any show up in my gallery app. i tried re-entering the info, removing the acct, adding it again, rebooting my phone etc. now, it looks like there is a tiny bit of progress.. i can see "me" but that's it. in the contacts app, if i only select to display fb contacts, it just shows me and not body else. in the gallery app, if i hit menu and then hit "friends" again, it only shows me. why is this not pulling in any contacts/friends?
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Nov 27, 2012
Tapping my way through "Go to all settings" > "Accounts" > "Google". I see my gmail account shown, and under that it says "Sync is OFF". Before the update to Jellybean I could find where to turn this on and off. Further tapping on my account name I get to a screen titled "Sync" at the top-left. The options icon gives me "Sync now" and "Remove account" options. The screen is filled with a list of Google things I can sync. Tapping any of those syncs that Google thing. But, none of them are configurable.
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Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
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Aug 8, 2012
I've been using the Razr Maxx for just about a week now, and the push mail on my iMap account does not sync consistently. Sometimes it works fine, but usually mail just doesn't get pushed. When this happens, toggling the Background Data option seems to re-start the sync process, and the mails start coming in. However, after a while, it just gets stuck again. At first I thought that the trigger might be a disconnect from the network. especially during a drop from 3G to 2G, but it fails even if the network connection is stable. The POP accounts which are on a fetch-schedule work just fine.Suggestions for third-party clients such as K9 and MailDroid are fine, but these do not integrate with the Universal Inbox widget, which I feel is a great tool, especially since it combines text messaging, FaceBook and Twitter all in one.
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Jun 4, 2012
I am not able to sync the MotoActv App on my Droid Razr with the Motorola Website. It says "An error occurred on your device while performing synchronization. Please try again later or contact customer support" The last time it was able to update was on Friday June 1st.I've been trying for the last 3 days and keep getting the same error.
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Feb 29, 2012
I can't sync a digital copy of a movie from my PC to my MAXX. When looking in the Verizon forums I found the following statement:Transfer Pictures / Videos - DROID RAZR / RAZR MAXX by MOTOROLA.
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Feb 28, 2012
I set up my company's exchange email on my phone today, all the calender events, and Contacts sync, I can send email, but my inbox is always empty. I know I'm getting emails,I've sent myself things, it shows up on my laptop and my phone never receives anything. Has anyone else had this problem
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Nov 27, 2011
I am trying to sync my Razr to my AOL email account. Right now I can't get both to talk to each other and can't find any support in AOL settings or on my phone.
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Feb 3, 2012
I used the email app to setup my AOL email. I have noticed that when I delete email on my computer (AOL account) that those deletions are not appearing on my Razr. I used an OG Droid before the Razr and never had this issue- they are deleted on the Droid when the account syncs.
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Dec 31, 2012
How and or what do you use to Sync Photos from Razr Maxx to a Windows PC?? Also can you Sync both ways? I have photos on my Phone that I would like to find a simple way to sync with my PC, and of course I have some photos that I would also like to Sync with me phone.
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Feb 22, 2012
Is there a way to force manual corporate sync setup?Our corporate email settings (for phones) have just changed and they recommended (requested) I delete the prior corporate sync and re-input all settings.Foolishly, I followed this advice...Now, repeated (dozens!) auto-discover attempts have failed and no manual input option is being offered.
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Mar 6, 2012
For some reason, I'm currently unable to sync my facebook events to my phone calendar. In the Settings>Accounts, my facebook account is listed. When i tap on my account and enter my username/password, I'm brought back to the list of accounts, and I can't sync either my contacts or my calendar with my phone.
I used to be able to do this on my Galaxy S and could do it for a minute on the Razr. Does anyone know what happened, and if I can re-establish the sync? I've tried uninstalling and reinstalling facebook, but it didn't do anything.
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Aug 24, 2012
When I got my phone, the Verizon rep helped move my 3000 contacts from my old phone to the new one.They are all there in the phone.But, they will not sync up into Outlook via MS Exchange.It WILL sync a newly added Contact, so sync is working between my phone and Outook.This works both directions, whether I create a new record on my phone or create the new record in Outlook.It just won't work with the ones loaded on the phone at the time of purchase.How tag all my original Contacts on my phone so they will flow up into Exchange/Outlook?
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