BB Torch :: Browser Uses Mobile Data Instead Of Wifi?
Nov 29, 2010
The instant my browser starts to load a page my phone switches from wifi to 3G (I see it switch up on the top bar). I don't know how long this has been going on; I learned about it this month after getting wifi in my home and cutting my data plan from 2GB to 200MB--and going over ther limit.My wifi signal ranges from -39 to -67 dBM, which is in the full to three-quarter range on the wifi signal indicator. The service status indicates I'm connected, and wifi diagnostics indicates no issues. If I turn off my mobile network, the browser uses the wifi with no problems. Lastly, my BB app RSS newsreader uses wifi with no problem, and when invoking the browser from within the newsreader, the browser stays on wifi!RIM technical support said this is happening because my phone senses my mobile carrier signal is stronger than wifi, so it uses mobile data instead. In other words, this is a "feature".I don't buy it. Everything I've read says the web browser should use wifi if it's available.
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Sep 7, 2012
bb says im connected to my home hub yet the little icon is grey and i cant use browser on wifi only on mobile signal?
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Jan 2, 2012
I am now on my 3rd replacement Torch 9800 with Orange. When browsing on the mobile network the browser keeps jamming. The only way to reset the phone is to pull the battery. Typically I have to reset the phone at least 4 times a day. I have now got the App QuickPull which enables a soft reset without pulling the battery.
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Jul 3, 2010
While at home on WiFi my z3 is still using mobile data at the same time?? I can see the upload and download symbols working as well as the WiFi symbols?
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May 27, 2015
When my wifi disconnects the mobile data (internet) doesn't come straight on i have to switch my phone off and back on the it comes on then. It is ever since the recent update got installed.
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Jul 14, 2015
All of the sudden my mobile data and wi fi isnt working
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Oct 13, 2014
I have this weared problem in my z2. My location gets turned on automatically & it's costing me mobile data charges even if I'm using Wi-Fi only... Mobile data is turned off. I see this money deduction msg after every few mins .
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Oct 17, 2014
My first smartphone is a Galaxy S5 and I use ATT as my provider.I have had the phone since it came out and for the first few months I was using low data. ATT called me and recommend I downgrade my data plan. I followed their advice and downgraded. Anyway, about three months ago my data usage that counts on my bill went through the roof. I haven't changed anything that I am aware.
I called ATT and they told me that Data usage counting on my bill will always take precedent over WIFI when I am connected to WIFI (like in my house). As an example if I watch a movie or listen to the radio with my smartphone at my house with my WIFI connected, then my data usage used for these services will count on my bill.
Do I automatically have to disable my mobile data everytime I connect to a WIFI in order NOT to be charged? I assumed that WIFI took precedent and that as long as WIFI was connected then the data used wouldn't count on my bill. If this is true, then is there anyway to have my phone automatically disconnect when I am connected to WiFi?
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Mar 19, 2012
The browser on my Nokia 701 is great -certainly much better than past versions- but websites 'see' it as a full size browser and so deliver it full size web pages. I have found this leads to much dragging and zooming. If the site also has pop-ups (which can fully obscure the screen!) this can lead to misclicks, impossible to navigate sites etc. Also full size webpages are slow to load and more expensive on data.
This issue has led me to either manually navigating to the mobile versions of the websites I like (bit of a pain) or to simply use the Opera Mini browser instead. The Opera browser is free and websites 'recognise' it as a mobile browser. This means without any work when I surf I instantly get the mobile version of the website I want (assuming one exists), easy to navigate and fast (and so cheaper) to load. In many cases this works much better for me.
So I think Nokia have missed a trick here. Maybe they should offer a feature whereby the user can tell their browser to find either mobile-friendly pages or normal ones. They could even add in a second browser shortcut, one which launches the Nokia browser in a 'mobile' mode.
Now running a 701, beautiful phone to handle and use...now that it has stopped sending my personal information to Nokia via 360Panel [rolls eyes]
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Jun 13, 2012
I am just sitting on my office desk, 2 meters from the router all day. But the phone keeps connecting to mobile data and just takes 5 kb of data for 20 -30 times a day. I fiddled with automatic background data settings, with no success.
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May 11, 2015
At one time there was a place to check if wifi was bad, data would click on. Can't find it. Using att. Where I could find it? Or if it's gone after last update?
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May 3, 2012
My iPhone 4 is at the latest iOS version. Ever since I started using it in December I've found out that at the same time every day(midnight) when connected to wifi it will use a considerable amount of 3G. I only recently found this out last month when I went over my monthly allowance.
I can only surmise that iCloud is somehow using the mobile data connection to backup when I've locked my phone, plugged it into the wall to charge and am asleep.
My wife has the same phone and does the same thing as I do at night but her phone doesn't use any 3G data when backing up.
Having checked my mobile bill for the last few months it is at exactly midnight that the phone starts using 3G data.....every night, without fail!
Info:
iPhone 4, iOS 5.1
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Oct 7, 2012
I took my phone to Nokia care center, but now the mobile data is not connecting and the wi-fi is not connection as well.
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Dec 2, 2014
My wife and I both have 2014 Moto Xs on AT&T, roughly 3 weeks old. My phone is 100% great, however her phone will only connect to Wifi networks if mobile data is turned off.
I've tried everything, and can't get it to work correctly. It will either show the list of networks associated with the device with the word "disabled" under the most recent network, or be stuck on the blank "Searching for Wi-Fi networks..." screen.
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Jan 9, 2015
My phone doesn't automatically connect to wifi when mobile data is on. I have been searching for a fix or setting since.I have ATT. My whole family has ATT. The kids both have 1st gen Moto X and my husband has Samsung, none of them have this issue and I believe we are all running the same android version.I have done lots of different things I have found along the way during my search for a fix but nothing has worked.
I can tell you that if I shut my mobile off and turn my Wifi on it will connect then I can turn my mobile back on and it will stay that way until I go out of my wifi range and the mobile kicks on then when I return to wifi range it won't connect. If I try to connect it will say disabled. That is when I turn off mobile, turn on wifi and then go back and turn mobile on again. If my mobile is off and I go out of wifi range it will connect back just fine, the issue seems to be only when mobile is ON.
I would like to be able to leave mobile on so I can receive MMS. But this is a pain because sometimes I forget that wifi didn't connect or I forget to go back in and turn mobile on and miss a lot of group texts, iphone long texts that come as MMS and pic texts until I turn my mobile on which sometimes could be days.
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May 1, 2014
I;ve justed noticed that Stamina on my mobile is not working properly IE it does not disbable WiFi or Mobile Data when the screen is off/
WiFi sleep is set to never keep it enabled.
Also noticed that my WiFi keeps randomly disconnecting from an AP whilst I am using it
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Mar 21, 2013
Wifi on Lollipop 5.0.2 takes to much time to connect. It used to connect fast in KK.
When connected to Wifi it shows connected whereas the the Mobile data sign does not disappear unless as quick. Only after the Mobile data signal is disabled after 10 secs the connection starts working.
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Aug 18, 2015
I've tried multiple wifi connections and my s6 will connect to them but when connected nothing that requires data loads at all and as soon as I'm off wifi my phone will load everything using mobile data. I've only had the phone a few days and have used almost 3 gigs of data!
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Sep 25, 2012
After a hard reset on my nokia 603 on belle fp1 wifi and mobile data connections stopped working. I tried reinstalling the os also from nokia suite. Its not working. On connecting to my home wifi it gives a notification connection failed connection unavailable and I tried connecting to other wifi also.......
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Sep 29, 2011
I am on the eve of receiving my new un-locked Motorola Charm MB502 phone. I have AT&T as the provided but I know even though it is a T-Mobile phone it works on the AT&T network.However I do not have, nor do I want to pay for a data plan. In fact as of now I have a Sony Ericsson C905a from AT&T just for the reason of not having to have a data plan; I don't need it or want to pay the $$. But I am interested in the wi-fi features of the Charm.I started looking into the Charm's user guide and I want to know if anyone can tell me if it is possible and how to set up the phone so it ONLY uses wi-fi to connect to data? Can I block mobile data usage through configuration? I don't want 2 things to happen:Paying for a lot of pay-as-you-use data MB.having AT&T see so many data packets and automatically slap a data plan on my phone.
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Apr 22, 2015
basically my phone is not connecting to mobile data after wi-fi connection is lost or manually disconnected. This is not always happening but once it happens the only way to bring back mobile data is by restarting the phone or manually toggling mobile data on and off in settings. Once it connects to mobile data it'll work for a while but then after being connected on WI-FI for a while it won't go back to mobile data on its own.
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Nov 29, 2011
I recently purchased a new BB torch 9800. I don't have a data plan.I tried to use the internet browser using the wifi connection but it does not work.
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Aug 19, 2010
How do i view the full version of a webpage when it automatically redirects me to the mobile version? Example: when I go to www.nascar.com it automatically takes me to m.nascar.com . I read somewhere that there was an option or easy way to do this.
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Aug 14, 2010
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
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Jul 19, 2014
I got my Nexus 5 on the 2nd of this month. I'm on Android 4.4.4. Just today, I was out and about and I realized that, although I was going into settings and turning Wi-Fi off, it just kept turning it right back on! (I had been using the Wi-Fi at the mall, then later I went to a friend's house and connected to my friend's Wi-Fi, which did not work.) So, I turned on my data, only for it to turn off after I guess about 30 seconds. I turned it back on, went on WhatsApp, in the middle of replying to a text from my friend it goes off yet again! What the... So, I went into settings and turned data on, and Wi-Fi off. As I watched, the Wi-Fi switched itself back on, and, predictably, even though there were no wireless networks to connect to, my data turned off as well.
This is really inconvenient. What could be causing the problem? I don't think I've downloaded any apps recently, but they do sometimes update. It was working fine on Thursday, but I've had my data off since then. I also booted into Safe Mode, and the problem doesn't seem to persist.
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Aug 12, 2012
I want to add my son on my AT&T plan and put a chip in th 9810 torch that I no longer use. This phone was an outright purchase with no contract. When he is home or around any wifi hotspots, let him surf and stream Pandora to his hearts content. When not in range of wifi I want to prohibit all data access other than the unlimited text and phone. Is this possible? I've seen posts about setting the browser options to use wifi but the talk has been when wifi is no longer available it switches to the BB data. This is what I'm trying to prevent.
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