Galaxy S5 :: Should Mobile Data Be Used When WiFi Connected?
Oct 17, 2014
My first smartphone is a Galaxy S5 and I use ATT as my provider.I have had the phone since it came out and for the first few months I was using low data. ATT called me and recommend I downgrade my data plan. I followed their advice and downgraded. Anyway, about three months ago my data usage that counts on my bill went through the roof. I haven't changed anything that I am aware.
I called ATT and they told me that Data usage counting on my bill will always take precedent over WIFI when I am connected to WIFI (like in my house). As an example if I watch a movie or listen to the radio with my smartphone at my house with my WIFI connected, then my data usage used for these services will count on my bill.
Do I automatically have to disable my mobile data everytime I connect to a WIFI in order NOT to be charged? I assumed that WIFI took precedent and that as long as WIFI was connected then the data used wouldn't count on my bill. If this is true, then is there anyway to have my phone automatically disconnect when I am connected to WiFi?
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Aug 18, 2015
I've tried multiple wifi connections and my s6 will connect to them but when connected nothing that requires data loads at all and as soon as I'm off wifi my phone will load everything using mobile data. I've only had the phone a few days and have used almost 3 gigs of data!
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May 3, 2012
My iPhone 4 is at the latest iOS version. Ever since I started using it in December I've found out that at the same time every day(midnight) when connected to wifi it will use a considerable amount of 3G. I only recently found this out last month when I went over my monthly allowance.
I can only surmise that iCloud is somehow using the mobile data connection to backup when I've locked my phone, plugged it into the wall to charge and am asleep.
My wife has the same phone and does the same thing as I do at night but her phone doesn't use any 3G data when backing up.
Having checked my mobile bill for the last few months it is at exactly midnight that the phone starts using 3G data.....every night, without fail!
Info:
iPhone 4, iOS 5.1
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May 27, 2015
When my wifi disconnects the mobile data (internet) doesn't come straight on i have to switch my phone off and back on the it comes on then. It is ever since the recent update got installed.
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Jul 14, 2015
All of the sudden my mobile data and wi fi isnt working
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Dec 8, 2014
My wifi is connected, shows great signal strength, yet it doesn't work? Anything I try doesn't work, FB, Chrome, any app that uses internet connection.. I don't get what's going on... I did remove the WIFI info and forget it, then reconnect... that doesn't work. The only thing that fixes it, is if I restart my phone.
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May 11, 2015
At one time there was a place to check if wifi was bad, data would click on. Can't find it. Using att. Where I could find it? Or if it's gone after last update?
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Sep 30, 2015
I have a SM-G900F (no carrier) European S5, bought like a couple months ago, not rooted or installed any custom rom, full stock on 5.0.
When I enable Mobile Hotspot or share the connection through USB, the other devices connect just fine, but no data is received at all.
* Tested with both a laptop and another phone
* To rule out carrier restrictions, I put the SIM in a Nexus4 and enabled Wifi tethering, then connected to it with the S5, works np, just not the other way around.
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Apr 22, 2015
basically my phone is not connecting to mobile data after wi-fi connection is lost or manually disconnected. This is not always happening but once it happens the only way to bring back mobile data is by restarting the phone or manually toggling mobile data on and off in settings. Once it connects to mobile data it'll work for a while but then after being connected on WI-FI for a while it won't go back to mobile data on its own.
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Apr 7, 2015
if I try to play Pandora internet radio on my Samsung s5 smart phone my wifi has to be turned off, so I have to play it using my data, can I set my phone to play Pandora while connected to wifi?
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Dec 25, 2015
I upgraded my rooted nexus 5 from 4.4.4 to 5.1.1 and now it will not connect to wifi or data even though the wifi says it is connected.
Google play cannot connect.
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Jun 19, 2015
I bought my device 2 days ago, and based from my observation, my battery life doesnt last that long.. I was an iOS user before I switched to Sony.. I can tell the difference of battery life.. wherein Sony should have more battery life than iOS phones.
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Aug 9, 2010
So ever since getting my iphone4 a few days ago i have been more or less constantly connected to wifi, but for some reason when i do *data#, it says that ive used almost 2MB of data. Now to most of you that may not seem like alot, but the problem is i have been connected to wifi this whole time, and i dont believe data should have been sent out. last night i went to sleep at about 4 and 1.4MB was used and now when i wake up 1.7MB was used.... whats going on here!
Now the reason im so concerned about this is because i am only on the 200MB limit and only want to be using data when i have to, and not having data being sent out randomly without me even doing anything!
i have notifications off( not sure if this does anything), and under mail i have fetch new data off/ push off/ fetch on manual, and the facebook app i turned all push notifications off.
I think i turned all those off properly.... if not could anyone put some direction on how to turn all all that stuff (just incase im missing something?) But yea... so anyone have any suggestions on why data is being transferred when im not even using the phone?
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Aug 8, 2012
I just buy a Blackberry bold 9700 and i try to connect to wifi at home ! Works great with facebook, browser etc. But now, i go to my work place and insert the wifi password. It's says to me that it is connected but it still use the wap to connect the internet. (I don't have data plan). So I am charged for connecting with the browser. I go >manage connection>mobile network options> and try to turn off the date services. But when i do, i cannot connect neither with the wifi nor with the wap. Try to understand me, how can the mobile tell me that i am connected to wifi, but use the mobile network to connect the internet which is a charged service.
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Sep 8, 2014
My IPhone 5 will connect to wifi and the cellular says LTE which usually would work. Safari will load pages VERY slowly but nothing else will work. The Facebook app says "Network Error"- Messages wont send and I cannot download IOS 7.1.2 because it says "Software Update Unavailable" I have tried restart and resetting my phone. I have also tried resetting my network setting. And I have tried more than one Wifi connection. Nothing is working.
Info:
iPhone 5, iOS 7.1.1
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Jun 28, 2014
I am just curious if iPhone is going to have the capability of using data during a phone call while not connected to wifi. For example I am a soldier and do not have wifi access while at work. But am on the phone a lot and quite frequently need to use the internet during a phone call. This is standard in all other smartphones. So when is Apple going to make this available to iPhone users.
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Jun 18, 2012
My 3GS has suddenly began to consume 0.8mb per hour cellular date, even when it is on a WiFi network! Have killed all apps be double clicking HOME button, and shutting them all down individually. I have also turned off PUSH mail, but problem persists. On ios5.1.1 & new battery fitted only 10- weeks ago.
Info:
iPhone 3GS, iOS 5.1.1, Cellular Data used on WiFi
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Nov 13, 2011
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
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Dec 5, 2011
So I got my RAZR about a week ago and it's great with the exception of WIFI. I can get it connected to my WIFI networks both at home and at work, but once they're connected, there's no data at all. I have tried disabling cellular data both manually and with a Smart Action once it's connected to WIFI and that doesn't help. I know it's not the network settings, as it's happening on multiple networks. The network at work is open, the one at home is normally WPA2-PSK but I tried changing the router to an open network and that didn't change anything either. My wife got a RAZR too and her phone has EXACTLY the same problem. Any ideas? I would *really* prefer to use WIFI data at home and at work instead of eating up my 4G/3G plan.
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Jul 3, 2010
While at home on WiFi my z3 is still using mobile data at the same time?? I can see the upload and download symbols working as well as the WiFi symbols?
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Oct 13, 2014
I have this weared problem in my z2. My location gets turned on automatically & it's costing me mobile data charges even if I'm using Wi-Fi only... Mobile data is turned off. I see this money deduction msg after every few mins .
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Nov 29, 2010
The instant my browser starts to load a page my phone switches from wifi to 3G (I see it switch up on the top bar). I don't know how long this has been going on; I learned about it this month after getting wifi in my home and cutting my data plan from 2GB to 200MB--and going over ther limit.My wifi signal ranges from -39 to -67 dBM, which is in the full to three-quarter range on the wifi signal indicator. The service status indicates I'm connected, and wifi diagnostics indicates no issues. If I turn off my mobile network, the browser uses the wifi with no problems. Lastly, my BB app RSS newsreader uses wifi with no problem, and when invoking the browser from within the newsreader, the browser stays on wifi!RIM technical support said this is happening because my phone senses my mobile carrier signal is stronger than wifi, so it uses mobile data instead. In other words, this is a "feature".I don't buy it. Everything I've read says the web browser should use wifi if it's available.
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Jun 13, 2012
I noticed that the 4g data icon remains on when a WiFi connection is active on my Razr Maxx. Is this normal behavior?The reason I'm asking is because the 3g icon used to disappear on my Droid X when WiFi was connected, I thought the Maxx would behave in the same way.
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Mar 12, 2012
This is something I haven't run across before. I left work Friday phone was connected to our wifi no problem. Over the weekend the Bionic was on/off my home wifi without issue.
I come into the office this morning and wifi connects to the work wifi. The only data I get is LAN network so my exchange email and can access any device via my browser. It shows I have an IP address and everything but I can't get any data connection to the outside world unless I turn off wifi. So the wifi icon is on but it's grey instead of the blue like it should be.
I've cleared all my saved networks in my phone, pulled the battery, 4G sim. Only thing I haven't done is reset the phone. Going to test the wifi when I get home.
None of this makes sense why it connects to the APs, gets an IP and I can get internal LAN access but not external. I have other Android, iOS, laptops, etc all working fine.
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Jun 13, 2012
I am just sitting on my office desk, 2 meters from the router all day. But the phone keeps connecting to mobile data and just takes 5 kb of data for 20 -30 times a day. I fiddled with automatic background data settings, with no success.
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Nov 14, 2010
WiFi being connected but then giving you errors about "Unable to fetch data" or "Unable to connect", even when the WiFi icon is shown in the status bar. It seems like it happens often and the only fix is to turn WiFi on and off, or tun the phone on and off. Its very strange because one minute I am using the WiFi just fine, and the next minute it isn't able to fetch data. I am using a new N-150 router, and the laptop and WiFi don't have these issues.
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Oct 7, 2012
I took my phone to Nokia care center, but now the mobile data is not connecting and the wi-fi is not connection as well.
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Dec 2, 2014
My wife and I both have 2014 Moto Xs on AT&T, roughly 3 weeks old. My phone is 100% great, however her phone will only connect to Wifi networks if mobile data is turned off.
I've tried everything, and can't get it to work correctly. It will either show the list of networks associated with the device with the word "disabled" under the most recent network, or be stuck on the blank "Searching for Wi-Fi networks..." screen.
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Jan 9, 2015
My phone doesn't automatically connect to wifi when mobile data is on. I have been searching for a fix or setting since.I have ATT. My whole family has ATT. The kids both have 1st gen Moto X and my husband has Samsung, none of them have this issue and I believe we are all running the same android version.I have done lots of different things I have found along the way during my search for a fix but nothing has worked.
I can tell you that if I shut my mobile off and turn my Wifi on it will connect then I can turn my mobile back on and it will stay that way until I go out of my wifi range and the mobile kicks on then when I return to wifi range it won't connect. If I try to connect it will say disabled. That is when I turn off mobile, turn on wifi and then go back and turn mobile on again. If my mobile is off and I go out of wifi range it will connect back just fine, the issue seems to be only when mobile is ON.
I would like to be able to leave mobile on so I can receive MMS. But this is a pain because sometimes I forget that wifi didn't connect or I forget to go back in and turn mobile on and miss a lot of group texts, iphone long texts that come as MMS and pic texts until I turn my mobile on which sometimes could be days.
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