Google Nexus 5 :: Not Connect To WiFi Or Data Even Though WiFi Says It Is Connected
Dec 25, 2015
I upgraded my rooted nexus 5 from 4.4.4 to 5.1.1 and now it will not connect to wifi or data even though the wifi says it is connected.
Google play cannot connect.
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Oct 11, 2015
I am trying to figure out if there is a way that I can turn off background data/automatic syncing in all of my apps when I'm connected to Wi-Fi. Besides going in to each app and turning off the syncing.
The reason for this is that I'm going to be going on a cruise and the Wi-Fi on the ship is not exactly cheap, so I'd like not to go through a lot of data every time I connect to it because all of my apps decide that they are going to connect.
I have a Nexus 5 running 6.0.
I've read about the "Metered Wi-Fi network" settings, but it doesn't say exactly what it does - it mainly talks about restricting background data on a mobile network, and setting data limits on a mobile network, even though it's supposed to be about Metered Wi-Fi networks.
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Oct 11, 2015
For the past few weeks, my phone has been struggling to stay connected to my home WiFi. I feel like it might be a problem with the WiFi itself, since my phone remains connected to other WiFi sources. The network shows up on my phone, but just shows its status as "Saved" and won't connect.
I have a Nexus 6, Verizon, on 5.1.1, build LMY48M. It is not rooted, and I don't have any battery saver apps or firewall apps on my phone.
My WiFi at home is Comcast WiFi, a 2.4 GHz signal, with G and N supported protocols, with WPAWPA2-TKIP/AES security. The firewall security is set to low. I have a modem/router combination (the one you lease from Comcast).
I have tried most things described on the internet; forgetting the network on my phone and reconnecting, resetting the wireless modem, updating the modem, switching WiFi on and off, the same with airplane mode, changing my wireless on the phone from automatic to 2.4Ghz and 5GHz, and nothing has worked. If I turn the phone off and then back on, it will reconnect to the WiFi, but will only stay connected for a few hours, at which point it won't connect.
I've had to turn my cellular data off completely because my phone is devouring my mobile data.
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Jan 27, 2014
I bought a Nexus 5 about 15 days back. I am very happy with the phone - except for the fact that I face difficulty connecting to my Home Network in particular. My Windows Laptop, My wife's iPhone and iPAD connect to the same WIFI almost instantaneously. However, my Nexus 5 phone keeps saying "Obtaining IP Address" endlessly. At times, it says "Weak Signal - Cannot Reconnect" and gives up. However, all other mobile devices show that the signal strength is good. the phone does connect to the WiFi after sometime by itself.
I do not have this problem when I am at my office. It connects immediately to the WiFi in my office.
The Router setting at home is as follows :
Mode : AP
Band : 2.4GHz (B+G+N)
Channel Width : 20/40 Mhz Auto
Channel Number : 11 - 2462Mhz
Broadcast SSID - Enabled
WMM - Enabled
Authentication - WPA-PSK
Cipher Suie - CCMP
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Dec 11, 2014
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
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Jan 18, 2014
First and foremost I'm a new Android user coming from the iPhone and I absolutely love everything about it. My one problem isn't Android; however, it's been this N5 wifi connection issue. I cannot connect to my home wifi whatsoever.
I do have unlimited data with my plan but still, the use of WiFi is obviously important. Has Google stated they are working on a fix for this?
I'm at the point of possibly returning my N5 for a different phone as much as I love everything else with this phone.
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Jun 29, 2015
I just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
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Dec 7, 2014
Android hasn't been syncing saved network info for me since I was on my Note 2 6 months ago. So now I have all my saved Wi-Fi info on the N7 (which never leaves home), and it never synced to my N6 or G3 before that.
Any ways to troubleshoot this?? I do have app data checked to sync on both the gmail accounts on my Nexus 6.
AC App
Nexus 6
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Dec 27, 2015
Wifi traffic monitor app that will show you how much data you have used at any certain time, per period (day/month/etc) but also grouped by network ssid? Like for example I'm running a personal hotspot (portable 3g router - say ssid TEST) that has a certain ammount of data available per month, and I want to see on my phone for example, how much data I have used on that particular network (ssid TEST).
I found some apps that show monthly and daily wifi usage, but it's combined for all wifi networks you connect to. I am looking for an app that shows usage per wifi network.
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Jan 16, 2015
I am using Nexus5 (Android 5.1). Actually, my network provider has charged me for cellular data usage which I never did. In-fact, I haven't subscribed to any data pack and was charged heavily. I always use internet through WiFi.
My data usage widget is displaying 0B data usage, but my network operator is insisting that the data has been used by the device.
I want to understand if this issue is really due to my device.I see different cellular network icons on my device :-
- Exclamation mark in cellular network when WiFi is disabled (I never enable cellular data)
- R sign in cellular network (cellular data is disabled and i am not in roaming)
- No R or exclamation sign (both WiFi and cellular usage is disabled)
I am not able to understand,Is my cellular data usage is really due to my device settings or is due to some issue by service provider.
Is it that the device is indeed using cellular data despite of the fact that cellular data option is disabled and it never shows this usage in data usage widget.
I observed that when I use Wi-Fi, then exclamation sign from cellular network is removed, does that mean that the cellular data is also used and that's why my service provider has charged me?
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Oct 8, 2015
Basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network?
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Oct 6, 2015
I installed the release Marshmallow factory image yesterday - MRA58K - userdata and cache wiped. I've got a very frustrating Wifi problem which wasn't present in Lollipop - connecting to Wifi via the quick settings tile is really slow.
If I toggle Wifi off and on again via the quick settings tile it takes anything between 10-15 seconds for the wifi connection to re-establish.
If I toggle Wifi off and on from the Settings --> Wifi menu the wifi connection is re-established almost instantly as expected.
Both toggle methods were almost instant in LMY48M connecting to the same router/wireless network.
I've tried various combinations of advanced wifi options, i.e. different frequency bands options (my network is 2.4ghz, so have tried 2.4ghz and automatic), network notification toggled on/off, have tried with mobile data enabled/disabled - same behavior.
[URL] ....
Will root later on to see if logcat shows anything.
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Jul 19, 2014
I got my Nexus 5 on the 2nd of this month. I'm on Android 4.4.4. Just today, I was out and about and I realized that, although I was going into settings and turning Wi-Fi off, it just kept turning it right back on! (I had been using the Wi-Fi at the mall, then later I went to a friend's house and connected to my friend's Wi-Fi, which did not work.) So, I turned on my data, only for it to turn off after I guess about 30 seconds. I turned it back on, went on WhatsApp, in the middle of replying to a text from my friend it goes off yet again! What the... So, I went into settings and turned data on, and Wi-Fi off. As I watched, the Wi-Fi switched itself back on, and, predictably, even though there were no wireless networks to connect to, my data turned off as well.
This is really inconvenient. What could be causing the problem? I don't think I've downloaded any apps recently, but they do sometimes update. It was working fine on Thursday, but I've had my data off since then. I also booted into Safe Mode, and the problem doesn't seem to persist.
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Aug 9, 2010
So ever since getting my iphone4 a few days ago i have been more or less constantly connected to wifi, but for some reason when i do *data#, it says that ive used almost 2MB of data. Now to most of you that may not seem like alot, but the problem is i have been connected to wifi this whole time, and i dont believe data should have been sent out. last night i went to sleep at about 4 and 1.4MB was used and now when i wake up 1.7MB was used.... whats going on here!
Now the reason im so concerned about this is because i am only on the 200MB limit and only want to be using data when i have to, and not having data being sent out randomly without me even doing anything!
i have notifications off( not sure if this does anything), and under mail i have fetch new data off/ push off/ fetch on manual, and the facebook app i turned all push notifications off.
I think i turned all those off properly.... if not could anyone put some direction on how to turn all all that stuff (just incase im missing something?) But yea... so anyone have any suggestions on why data is being transferred when im not even using the phone?
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Aug 8, 2012
I just buy a Blackberry bold 9700 and i try to connect to wifi at home ! Works great with facebook, browser etc. But now, i go to my work place and insert the wifi password. It's says to me that it is connected but it still use the wap to connect the internet. (I don't have data plan). So I am charged for connecting with the browser. I go >manage connection>mobile network options> and try to turn off the date services. But when i do, i cannot connect neither with the wifi nor with the wap. Try to understand me, how can the mobile tell me that i am connected to wifi, but use the mobile network to connect the internet which is a charged service.
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Oct 17, 2014
My first smartphone is a Galaxy S5 and I use ATT as my provider.I have had the phone since it came out and for the first few months I was using low data. ATT called me and recommend I downgrade my data plan. I followed their advice and downgraded. Anyway, about three months ago my data usage that counts on my bill went through the roof. I haven't changed anything that I am aware.
I called ATT and they told me that Data usage counting on my bill will always take precedent over WIFI when I am connected to WIFI (like in my house). As an example if I watch a movie or listen to the radio with my smartphone at my house with my WIFI connected, then my data usage used for these services will count on my bill.
Do I automatically have to disable my mobile data everytime I connect to a WIFI in order NOT to be charged? I assumed that WIFI took precedent and that as long as WIFI was connected then the data used wouldn't count on my bill. If this is true, then is there anyway to have my phone automatically disconnect when I am connected to WiFi?
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Sep 8, 2014
My IPhone 5 will connect to wifi and the cellular says LTE which usually would work. Safari will load pages VERY slowly but nothing else will work. The Facebook app says "Network Error"- Messages wont send and I cannot download IOS 7.1.2 because it says "Software Update Unavailable" I have tried restart and resetting my phone. I have also tried resetting my network setting. And I have tried more than one Wifi connection. Nothing is working.
Info:
iPhone 5, iOS 7.1.1
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Jun 28, 2014
I am just curious if iPhone is going to have the capability of using data during a phone call while not connected to wifi. For example I am a soldier and do not have wifi access while at work. But am on the phone a lot and quite frequently need to use the internet during a phone call. This is standard in all other smartphones. So when is Apple going to make this available to iPhone users.
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May 3, 2012
My iPhone 4 is at the latest iOS version. Ever since I started using it in December I've found out that at the same time every day(midnight) when connected to wifi it will use a considerable amount of 3G. I only recently found this out last month when I went over my monthly allowance.
I can only surmise that iCloud is somehow using the mobile data connection to backup when I've locked my phone, plugged it into the wall to charge and am asleep.
My wife has the same phone and does the same thing as I do at night but her phone doesn't use any 3G data when backing up.
Having checked my mobile bill for the last few months it is at exactly midnight that the phone starts using 3G data.....every night, without fail!
Info:
iPhone 4, iOS 5.1
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Jun 18, 2012
My 3GS has suddenly began to consume 0.8mb per hour cellular date, even when it is on a WiFi network! Have killed all apps be double clicking HOME button, and shutting them all down individually. I have also turned off PUSH mail, but problem persists. On ios5.1.1 & new battery fitted only 10- weeks ago.
Info:
iPhone 3GS, iOS 5.1.1, Cellular Data used on WiFi
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Nov 13, 2011
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
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Dec 5, 2011
So I got my RAZR about a week ago and it's great with the exception of WIFI. I can get it connected to my WIFI networks both at home and at work, but once they're connected, there's no data at all. I have tried disabling cellular data both manually and with a Smart Action once it's connected to WIFI and that doesn't help. I know it's not the network settings, as it's happening on multiple networks. The network at work is open, the one at home is normally WPA2-PSK but I tried changing the router to an open network and that didn't change anything either. My wife got a RAZR too and her phone has EXACTLY the same problem. Any ideas? I would *really* prefer to use WIFI data at home and at work instead of eating up my 4G/3G plan.
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Jun 7, 2012
Cannot connect to the internet but connected to wifi
Info:iPhone 3GS
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Feb 24, 2012
I have connected the phone with Wifi, the system shows it is connected, the wifi bars show strength as very high. Yet unable to connect tointernet/email/facebook/apps shops etc through the wifi.I have checke dthe mac addresses - they are the same. no restictions from the router side.
I am at a loss.
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Jun 30, 2014
My facetime will not connect on my iPhone 4 even though i am connected to wifi. My version is 7.0.2.
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Jan 28, 2016
Just came back from work and tried to connect to my WiFi... It said connected but no internet access.. checked on my PC.. its working fine.. Restarted my phone still no luck.. Checked other phones in my house.. htc one m8, iphone6/ 5... all working fine. I check my Nexus 7 and Nexus 6 and its the same as my 6P.. connected but no internet access..
I have no clue why..
6P: pure nexus
6N: stock
N7: stock
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Dec 29, 2015
I was having Wifi issues on the 6P. Connected to home wifi but no internet. The thing is, the wifi would still work randomly. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.It turns out it was a firewall app called AFWall
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Aug 18, 2015
I've tried multiple wifi connections and my s6 will connect to them but when connected nothing that requires data loads at all and as soon as I'm off wifi my phone will load everything using mobile data. I've only had the phone a few days and have used almost 3 gigs of data!
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Dec 8, 2014
My wifi is connected, shows great signal strength, yet it doesn't work? Anything I try doesn't work, FB, Chrome, any app that uses internet connection.. I don't get what's going on... I did remove the WIFI info and forget it, then reconnect... that doesn't work. The only thing that fixes it, is if I restart my phone.
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Jun 13, 2012
I noticed that the 4g data icon remains on when a WiFi connection is active on my Razr Maxx. Is this normal behavior?The reason I'm asking is because the 3g icon used to disappear on my Droid X when WiFi was connected, I thought the Maxx would behave in the same way.
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Mar 12, 2012
This is something I haven't run across before. I left work Friday phone was connected to our wifi no problem. Over the weekend the Bionic was on/off my home wifi without issue.
I come into the office this morning and wifi connects to the work wifi. The only data I get is LAN network so my exchange email and can access any device via my browser. It shows I have an IP address and everything but I can't get any data connection to the outside world unless I turn off wifi. So the wifi icon is on but it's grey instead of the blue like it should be.
I've cleared all my saved networks in my phone, pulled the battery, 4G sim. Only thing I haven't done is reset the phone. Going to test the wifi when I get home.
None of this makes sense why it connects to the APs, gets an IP and I can get internal LAN access but not external. I have other Android, iOS, laptops, etc all working fine.
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