Google Nexus 5 :: WiFi Will Only Connect When Turn Screen On?
Dec 11, 2014
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
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Dec 25, 2015
I upgraded my rooted nexus 5 from 4.4.4 to 5.1.1 and now it will not connect to wifi or data even though the wifi says it is connected.
Google play cannot connect.
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Apr 10, 2015
I have a tmo n6, rockin' 5.1 m build. How do I turn on WiFi calling?
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Jan 18, 2014
First and foremost I'm a new Android user coming from the iPhone and I absolutely love everything about it. My one problem isn't Android; however, it's been this N5 wifi connection issue. I cannot connect to my home wifi whatsoever.
I do have unlimited data with my plan but still, the use of WiFi is obviously important. Has Google stated they are working on a fix for this?
I'm at the point of possibly returning my N5 for a different phone as much as I love everything else with this phone.
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Jun 29, 2015
I just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
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Jun 30, 2014
Is it just me or does WiFi turn off when you get an incoming phone call? When I am at home, I am hooked up to wifi. When I get a call on my N5, I can see the wifi disconnect, it connects to LTE, then the phone rings. When I hang up, WiFi will reconnect.
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Jun 24, 2015
A few weeks after installing the Android 5.1.1 Lollipop update, I began having issues with my Nexus 5. When I go to turn on the Wifi in the settings menu, the toggle switch is grayed-out and I can't use it. Instead of the phone finding connections, I just get the constant dialogue that says "turning wifi on." This just stays like that and I can't use any wifi functionality. I've tried fixes like installing custom ROMS (I tried Paranoid Android and CyanogenMod). I tried rebooting and factory resetting. I even called Google's customer service line and they were unable to fix the issue.
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Oct 11, 2015
1) Bluetooth wont turn on, but wifi works
2) Factory Reset to 5.1.1 , 5.0, 4.4.x doesn't work
My Nexus 5 refuses to turn on Bluetooth only. The slider moves to the right and then back again. I have factory reset the phone 3 times, flashing different versions from 5.1.1, 5.0 and 4.4.x to see if it fixes the problem, but I have had no luck. I know some other people have had problems too, but there doesn't seem to be a clear solution. I don't know if it is a hardware issue, since wifi works fine and the wifi and Bluetooth antennas are one unit located on the back cover( according to my understanding). I tried replacing the back cover from a different nexus 5, but still couldn't get Bluetooth to work.
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Dec 7, 2015
So ever since yesterday I've been able to use WiFi. I was chromecasting something and while it was casting my phone went through a reboot, thought nothing of it since its happened lately. Well i think it did it a few times. Well I check my phone after my show is over and my WiFi is off., and I can't turn it on. I rooted my phone last night since it was unlocked already from when I had it rooted before. It's on Android 6.0 right now. I was getting a logcat error in reference to the wifistatemachine.
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Nov 26, 2015
Every so often my WiFi won't connect to my home router. Seems to happen after i leave for some time then come back home. I can see the network but cannot connect or turn off the WiFi. The only way for me to fix it short of a reboot is to turn on airplane mode turn off WiFi then turn off airplane nice. Otherwise the phone had been perfect. Stock non rooted.
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Oct 8, 2015
Basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network?
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Oct 6, 2015
I installed the release Marshmallow factory image yesterday - MRA58K - userdata and cache wiped. I've got a very frustrating Wifi problem which wasn't present in Lollipop - connecting to Wifi via the quick settings tile is really slow.
If I toggle Wifi off and on again via the quick settings tile it takes anything between 10-15 seconds for the wifi connection to re-establish.
If I toggle Wifi off and on from the Settings --> Wifi menu the wifi connection is re-established almost instantly as expected.
Both toggle methods were almost instant in LMY48M connecting to the same router/wireless network.
I've tried various combinations of advanced wifi options, i.e. different frequency bands options (my network is 2.4ghz, so have tried 2.4ghz and automatic), network notification toggled on/off, have tried with mobile data enabled/disabled - same behavior.
[URL] ....
Will root later on to see if logcat shows anything.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Oct 11, 2015
I am trying to figure out if there is a way that I can turn off background data/automatic syncing in all of my apps when I'm connected to Wi-Fi. Besides going in to each app and turning off the syncing.
The reason for this is that I'm going to be going on a cruise and the Wi-Fi on the ship is not exactly cheap, so I'd like not to go through a lot of data every time I connect to it because all of my apps decide that they are going to connect.
I have a Nexus 5 running 6.0.
I've read about the "Metered Wi-Fi network" settings, but it doesn't say exactly what it does - it mainly talks about restricting background data on a mobile network, and setting data limits on a mobile network, even though it's supposed to be about Metered Wi-Fi networks.
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Mar 22, 2015
I have had my Nexus 6 for a while now and haven't had any problems with it. But since updating android to 5.1 I can no longer turn on my screen during a phone call. I can't hang up, hit any numbers or anything else. I changed the setting so when I hit the power button it ends the call. But I am still left with the problem of not being able to hit any keys so I can't check my voicemail anymore. I tried doing a factory reset and I am still left with that same problem.
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Nov 16, 2014
I thought we would be able to but maybe not? Any app that looks like stock that may be able to do this?
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Dec 13, 2013
I have been having some weird issues with my phone. Sometimes when I recieve a call the phone rings but the screen will not turn on. Also some other random issues. I am stock and not rooted. Usually a reboot fixes the issues.
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Feb 15, 2015
A lot of times when I pick up my N6 the screen does not turn on so I'm forced to hit the power button. What is the "trick" to get this to work? What do you normally do to turn on your screen besides hitting the power button? Or is that my only option...
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Dec 31, 2014
Hitting the power button does not turn the display on. Actually nothing turns the display on. This began happening occasionally, for a few seconds at a time. Then it became a few minutes at a time. Now it is permanent.
What's truly odd is that the phone seems to be completely working otherwise. It rings, alarms go off, indicator lights flash. It connects to my car over bluetooth and if I plug in headphones and hit the play headphones' action button, music starts. If I hold the power button down, every 5s I get a little haptic feedback, and it appears to reboot if I hold power and volume up (or down, I can't recall), so I know the buttons are working.
I even have a suspicion that touchscreen digitizer is working because I think I've dismissed a few notifications by double-tapping (I'm on Lollipop). Also, I swear I have seen very fleeting, very dim views of the unlock screen a few times.
I should also add that I took advantage of Google's recent replacement policy lenience - this is a refurb I've had for a month or two.
I'm contemplating replacing the screen/digitizer on the theory that this is a broken screen. It feels like the backlight is broken. But I'd rather not spend the $$$ and time if the problem is deeper than that.
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Mar 19, 2015
When my phone rings, the screen doesn't turn on. It's like the screen is off. It's vibrating, ringing, but I can't see who is calling. If I hit the lock/power button then I get the lock screen, I can unlock the phone and answer. This has been happening for the past week or so.
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Aug 18, 2015
I have a big problem with my phone, there are some days my screen had three vertical white line on certain colors, like this : URLs....But with time the problem is worsened, my screen is totally crazy, i can't explain, juste look the video. URLs....This problem is in bootload too: URL....
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Oct 6, 2015
I have noticed that while in the battery stats screen Wifi is using over 10% of my battery and is on the top of the list. It was never like that in Android 5.1.1. I have restarted my phone several times.
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Dec 18, 2015
I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or something like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem. [URL] ....
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Dec 29, 2015
I have this problem for some time now (at least since the marshmallow update). If I move my Nexus 5 to a different place, far from the current Wi-Fi AP, it does not connect to the nearest saved AP, it only does that if I wake up the screen.
The Wi-Fi works properly when the screen is off, I still get the notifications and all, I just have to stay connected to the same AP. I have tried everything to find what is the problem, but I can't find it.
I did a factory reset, it was working again, but when I did the first time Google account login, it started again, even on safe mode.
I thought I corrected it by doing another reset and not recovering my account , but when installing some apps it started again.
Every time I think I found the app that causes the problem and uninstall it, the Wi-Fi problem eventually returns
and I don't know what to do more.
What I have found out is that even uninstalling the app I think is the culprit, the Wi-Fi only works again properly if I reboot the phone, so maybe I have not found the app, and the Wi-Fi only works properly because I rebooted the phone?
The apps I have on my phone are the same I have in my Nexus 7 (2013), and with all those apps, the Wi-Fi works properly on the Nexus 7.
Is there anyway to know if is the phones fault, or some app (that makes the Wi-Fi not work properly on the Nexus 5,but not in the Nexus 7)?
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Nov 13, 2014
I just install the factory image for lollipop. My screen doesn't turn on when I receive incoming calls. The ring tone will play but the screen remain turned off. I want the screen to turn on automatically with the incoming call dialer like kitkat or any other android version. so I can pick up the call.
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May 17, 2014
when my phone is asleep and I get incoming notifications whether they be texts, emails, notifications, etc my screen does not turn on briefly to alert me, only the notification light blinks. Is this normal or is there a setting on my phone that is not enabled correctly? I kinda don't like this, I'm use to my phone briefly turning it's screen on when incoming alerts hit my device (coming from an iPhone.)
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Nov 8, 2013
My music library lacks decent album arts, and I was wondering if there is any way of getting rid of the full screen album art on the lockscreen and instead just having my regular wallpaper?
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Jan 4, 2016
I'm on 6.0.1, have factory reseted, and i am still have this problem.
It will say "Cannot connect to Camera" and then quit the camera app. Usually when I am switching from the regular to video camera mode, this is on the newest camera update. BUT, I was having camera stability problems before this.
White Nexus 6, 64gb, all stock but unlocked.
AND, after my factory reset, recommended from Motorola, Motorola Connect keeps quitting on me. The popup shows up and in fact, after I click OK, it shows up again. I had to uninstall it.
I'm gonna probably send it back to Motorola, and do the advanced Exchanged, but now it costs like $25 to do it?
AND, similarly related, prior to my watch's factory reset, at times, i had to SHOUT "OK GOOGLE" into my watch and still nothing would happen.
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May 14, 2015
I can navigate, but I can't hear a voice telling me when to turn like usual.
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Aug 19, 2015
fully charged Nexus 5 turned off itself won't turn on. Lately music stopped playing randomly especially when phone shaken( eg. when I run), voice commands "OK Google" turns on randomly.
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Jul 18, 2015
On most recent version of screwd with tk gapps and I can't get wallet to load. It hangs up on the splash screen and never moves. Have tried clearing cache and data, uninstalled and reinstalled, nothing works.
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