Google Nexus 5 :: Can't Connect Phone To Home WiFi?
Jan 18, 2014
First and foremost I'm a new Android user coming from the iPhone and I absolutely love everything about it. My one problem isn't Android; however, it's been this N5 wifi connection issue. I cannot connect to my home wifi whatsoever.
I do have unlimited data with my plan but still, the use of WiFi is obviously important. Has Google stated they are working on a fix for this?
I'm at the point of possibly returning my N5 for a different phone as much as I love everything else with this phone.
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Oct 8, 2015
Basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network?
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Sep 5, 2015
I normally have my Nexus 5 phone WiFi connected to my home network and have Data turned off.
If I move out of range of my network obviously the phone's WiFi connection drops.
When I return to within range of my home network my phone doesn't automatically reconnect to my home network. I have to press the power button on the phone to wake up the screen and within a couple of seconds the phone connects to my home network.
When I first got the phone I never had this issue. The phone would reconnect to my home network even though the screen hadn't been woken up.
When I got the phone it was on an older version of Android .. before Android version 5.
I have run the phone in Safe Mode and the automatic reconnect still doesn't occur.
So on Lollipop 5.1.1 should the reconnect to WiFi be automatic ?
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Dec 25, 2015
I upgraded my rooted nexus 5 from 4.4.4 to 5.1.1 and now it will not connect to wifi or data even though the wifi says it is connected.
Google play cannot connect.
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Jan 18, 2016
It all started on 5.1.1. I flashed a new build of carbon and suddenly it was searching for WiFi constantly and not finding it at all. So I did a clean install of exodus and then cm 12.1. So I went back to stock locked my boot loader on 6.0.1. The WiFi issue still persist.
Twrp 2.8.7
1 and radio/modem for mmb29k.
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Aug 24, 2015
Nexus 6 periodically not automatically connecting to established wifi connections? When this happens I have to power off and then when powering back on the connection is resumed.
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Jan 27, 2014
I bought a Nexus 5 about 15 days back. I am very happy with the phone - except for the fact that I face difficulty connecting to my Home Network in particular. My Windows Laptop, My wife's iPhone and iPAD connect to the same WIFI almost instantaneously. However, my Nexus 5 phone keeps saying "Obtaining IP Address" endlessly. At times, it says "Weak Signal - Cannot Reconnect" and gives up. However, all other mobile devices show that the signal strength is good. the phone does connect to the WiFi after sometime by itself.
I do not have this problem when I am at my office. It connects immediately to the WiFi in my office.
The Router setting at home is as follows :
Mode : AP
Band : 2.4GHz (B+G+N)
Channel Width : 20/40 Mhz Auto
Channel Number : 11 - 2462Mhz
Broadcast SSID - Enabled
WMM - Enabled
Authentication - WPA-PSK
Cipher Suie - CCMP
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Dec 11, 2014
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
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Jun 29, 2015
I just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
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Oct 6, 2015
I installed the release Marshmallow factory image yesterday - MRA58K - userdata and cache wiped. I've got a very frustrating Wifi problem which wasn't present in Lollipop - connecting to Wifi via the quick settings tile is really slow.
If I toggle Wifi off and on again via the quick settings tile it takes anything between 10-15 seconds for the wifi connection to re-establish.
If I toggle Wifi off and on from the Settings --> Wifi menu the wifi connection is re-established almost instantly as expected.
Both toggle methods were almost instant in LMY48M connecting to the same router/wireless network.
I've tried various combinations of advanced wifi options, i.e. different frequency bands options (my network is 2.4ghz, so have tried 2.4ghz and automatic), network notification toggled on/off, have tried with mobile data enabled/disabled - same behavior.
[URL] ....
Will root later on to see if logcat shows anything.
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May 17, 2014
While in random wifi zones, no problems. However, while i'm at home using my own network, all of a sudden i can't access the play store. says 'No Connection, Retry'.... Problem started months ago, i google it and see people with similar issue but none of their fixes worked for me.
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Nov 6, 2013
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed.
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
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Nov 23, 2015
I have been having this issue that when i am out of wifi range my n6 does not disconnect from wifi . Looks like its connected but no connection with no data service.
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Nov 21, 2014
So for about a week and a half, my Nexus 5 would not allow me to turn on my WiFi. When it first started, if I tried to turn on WiFi then my phone would just shut down and start back up like nothing happened. If I had the WiFi on already, then it would randomly reboot until I turned WiFi off. I searched threads and found nothing that wouldn't void my warranty (I got it in March).
After a couple days, rather than randomly turning off, my Nexus chose to just never let me control the WiFi ever again. I attached a photo to the post that shows what it looks like when I go into my WiFi settings. I no longer have any control over whether my WiFi is on or off, although it has been stuck on the "Turning On WiFi" phase for well over 2 days. Also, all these reboots are hard reboots as in, it doesn't warn me, the screen just goes black and starts back up. Heres what I have tried to solve this issue:
- Reboot
- Format Cache
- Startup in Safe Mode
- Uninstall some Apps
- Contact Google
- Factory Reset
- Updating all my Apps
- Installing Android 5.0*
* This leads me to my second issue, if my screen turns its self off or I press the power button on the side of my Nexus to get the screen to turn off, then my phone just hard reboots. What's even worse is that if I leave it on in my pocket and it randomly restarts due to it automatically dimming/turning off the screen, then, until I hold down the power button to normal power off, my phone will be stuck in a reboot loop. My screen dims, then turns off, then it just reboots and it does this again and again and again. This issue only started happening AFTER the Android L or Android 5.0 (whatever you prefer to call it) update.
All while this is happening, my Bluetooth refuses to turn on, almost like my WiFi, but with my Bluetooth, if I slide the circle to one side to turn it on, it just randomly snaps back into the "Off" position. I contacted Google before Android 5 came out, so the dim screen/power button problem I listed in the paragraph above was not happening.
Now this whole time, with the exception of Android 5.0, as long as I didn't have WiFi on or I didn't have control over the WiFi on/off setting, my phone was fairly stable and I was able to get some stuff down, again, with the exception of the Android 5.0 update.
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Jun 30, 2014
Is it just me or does WiFi turn off when you get an incoming phone call? When I am at home, I am hooked up to wifi. When I get a call on my N5, I can see the wifi disconnect, it connects to LTE, then the phone rings. When I hang up, WiFi will reconnect.
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Jan 4, 2015
I have a Nexus 5 (USA Google Play Store version) and have had issues with WiFi dropping out for a while now. The WiFi on the phone often freezes. What I mean by freezing is webpage might stop loading half way through or a video might stop streaming and just freezes. To get the WiFi to work again I have to turn WiFi off and then back on again. I have reset the phone and have tried another nexus 5, and still have the same issue. All of the other devices that I have (several computers, tablets, iPhones, an s4, etc) work fine. I have 3 Fritz! box routers that all have the same SSID, password, etc. I am using Verizon Fios.
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Sep 30, 2014
Is there a switch or something I need to do to have it connect to public wifi accounts? When we were in hotels with free wifi my phone wouldn't connect. It would find the wifi of the hotel to connect to, I would press connect, and then it would take me to a supposed webpage to "log in" for free but that webpage would NEVER load! And I would wait, and wait to no avail.
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Oct 11, 2015
For the past few weeks, my phone has been struggling to stay connected to my home WiFi. I feel like it might be a problem with the WiFi itself, since my phone remains connected to other WiFi sources. The network shows up on my phone, but just shows its status as "Saved" and won't connect.
I have a Nexus 6, Verizon, on 5.1.1, build LMY48M. It is not rooted, and I don't have any battery saver apps or firewall apps on my phone.
My WiFi at home is Comcast WiFi, a 2.4 GHz signal, with G and N supported protocols, with WPAWPA2-TKIP/AES security. The firewall security is set to low. I have a modem/router combination (the one you lease from Comcast).
I have tried most things described on the internet; forgetting the network on my phone and reconnecting, resetting the wireless modem, updating the modem, switching WiFi on and off, the same with airplane mode, changing my wireless on the phone from automatic to 2.4Ghz and 5GHz, and nothing has worked. If I turn the phone off and then back on, it will reconnect to the WiFi, but will only stay connected for a few hours, at which point it won't connect.
I've had to turn my cellular data off completely because my phone is devouring my mobile data.
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Dec 29, 2015
I have this problem for some time now (at least since the marshmallow update). If I move my Nexus 5 to a different place, far from the current Wi-Fi AP, it does not connect to the nearest saved AP, it only does that if I wake up the screen.
The Wi-Fi works properly when the screen is off, I still get the notifications and all, I just have to stay connected to the same AP. I have tried everything to find what is the problem, but I can't find it.
I did a factory reset, it was working again, but when I did the first time Google account login, it started again, even on safe mode.
I thought I corrected it by doing another reset and not recovering my account , but when installing some apps it started again.
Every time I think I found the app that causes the problem and uninstall it, the Wi-Fi problem eventually returns
and I don't know what to do more.
What I have found out is that even uninstalling the app I think is the culprit, the Wi-Fi only works again properly if I reboot the phone, so maybe I have not found the app, and the Wi-Fi only works properly because I rebooted the phone?
The apps I have on my phone are the same I have in my Nexus 7 (2013), and with all those apps, the Wi-Fi works properly on the Nexus 7.
Is there anyway to know if is the phones fault, or some app (that makes the Wi-Fi not work properly on the Nexus 5,but not in the Nexus 7)?
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Nov 7, 2015
My Nexus 6P arrived yesterday and now i have problem i can't connect to my WiFi.first time i try connect WiFi working good and then after hour when i try to connect again on same WiFi can't connect and stuck on Obtaining IP Address and when do restart for router the device connect to WiFi and when turn off WiFi and try connect again same problem.
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Jun 27, 2015
Phone reboots by itself, now that has stopped but the WiFi won't connect. Go to settings and phone stuck in WiFi turning on and the on/off slide is greyed out.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Jan 4, 2016
I'm on 6.0.1, have factory reseted, and i am still have this problem.
It will say "Cannot connect to Camera" and then quit the camera app. Usually when I am switching from the regular to video camera mode, this is on the newest camera update. BUT, I was having camera stability problems before this.
White Nexus 6, 64gb, all stock but unlocked.
AND, after my factory reset, recommended from Motorola, Motorola Connect keeps quitting on me. The popup shows up and in fact, after I click OK, it shows up again. I had to uninstall it.
I'm gonna probably send it back to Motorola, and do the advanced Exchanged, but now it costs like $25 to do it?
AND, similarly related, prior to my watch's factory reset, at times, i had to SHOUT "OK GOOGLE" into my watch and still nothing would happen.
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Dec 17, 2014
It does it intermittently, and I suspect it's because the whole phone is lagging - too many little background things running I suppose.
Assuming it's the lag problem (making a single press lag so long it seems like a long press), what are some strategies for clearing out less necessary tasks the phone is doing?
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May 9, 2012
Did the update and now my iphone 4s wifi does not connect to my home wifi. It just sits there with the little circle going round and round. My ipad3 updated and works fine...
Info:
iPhone 4S
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Nov 24, 2014
how do I add another home screen? lollipop came with two and I can't find how to add another.
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Oct 26, 2014
I'm wondering if it is possible to just remove the search bar without disabling Google now? I use the swipe to the right feature on stock launcher and would like to retain that functionality.
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Oct 6, 2015
I remember reading that in the preview of 6.0, there was the ability to enable home screen rotation. Now that I have officially (wugfresh) upgraded to 6.0, I cannot find this feature.
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Aug 12, 2015
Today I turn my GPS constantly back on but on battery saving mode. Have it when I use Google Maps and 17 high accuracy. Any way to add a shortcut to the home screen to quickly toggle this GPS location based settings so I don't have to go into the main menu settings and talk to it that way?
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Jan 28, 2014
i remember seeing something like that on this forum before. it was a nice, clean looking home screen and it didn't have the google search bar on the top.
is this possible? if so, does it require rooting?
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Feb 18, 2014
Just got my nexus 5 yesterday and was playing with it. I decided to remove the favorites tray, thinking i wouldn't need it. It is the icon labeled Google on the left lower corner that contained the stock Google apps like Gmail, Google drive,etc.
So now i want to restore the tray to my home screen, but i cant find it in my app drawer.
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