Google Nexus 6 :: Why Getting Authentication Failed When Trying To Connect To WiFi
Jun 29, 2015
I just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
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Oct 8, 2015
Basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network?
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Dec 23, 2014
So I have never had problems with my wifi, until yesterday. I realized the wifi was not on when I got a "Data usage warning" from my phone provider.
I looked at the wifi and it was not connected. When I try and connect to my home network (which my husbands phone, my ps3 and my pc are all connected to without issue) it gives me an "authentication error".
I would assume that would be the password or something, but the password is fine.
I have:
- tried turning to airplane mode and back
- tried changing it from "auto" to 2.4mghz only as in the troubleshooting guide
- tried turning off always scanning
- tried restarting the router and modem.
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Dec 25, 2015
I upgraded my rooted nexus 5 from 4.4.4 to 5.1.1 and now it will not connect to wifi or data even though the wifi says it is connected.
Google play cannot connect.
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Jun 17, 2015
WiFi was working fine until 10am this morning, since then i have been unable to connect, when i enter the password to connect, it shows as saved, then shows as 'connecting, followed by 'Authentication problem', there is nothing wrong with the router etc. as work colleagues are using the same WiFi and it's fine for them, i have tried using the Sony PC Companion, it said my phone is up to date, so i done a repair/restore, i am still receiving the message "Authentication problem" when trying to connect to the WiFi.
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Feb 7, 2011
I want to know if this is a problem with my phone or if it is the router.
The problem is that whenever I try to connect to a router, I get a message that my phone cant authenticate with it. I am sure the password is typed in correctly and I have tried to restart the router and do a factory reset on my phone. The only way to connect to some routers is to push the wps-button. This is very annoying. When at work, I can connect fine to one of the routers there, but not the others. I cant connect to the router in my home without pressing the wps-button (once that is done, it connects automatically)
Is this a known issue with the xperia phones? And is this a problem that is caused by the phones or is it that the routers may be a little old? I also want to add that my other devices has connected to these networks just fine.
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Dec 11, 2014
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
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Jan 18, 2014
First and foremost I'm a new Android user coming from the iPhone and I absolutely love everything about it. My one problem isn't Android; however, it's been this N5 wifi connection issue. I cannot connect to my home wifi whatsoever.
I do have unlimited data with my plan but still, the use of WiFi is obviously important. Has Google stated they are working on a fix for this?
I'm at the point of possibly returning my N5 for a different phone as much as I love everything else with this phone.
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Oct 6, 2015
I installed the release Marshmallow factory image yesterday - MRA58K - userdata and cache wiped. I've got a very frustrating Wifi problem which wasn't present in Lollipop - connecting to Wifi via the quick settings tile is really slow.
If I toggle Wifi off and on again via the quick settings tile it takes anything between 10-15 seconds for the wifi connection to re-establish.
If I toggle Wifi off and on from the Settings --> Wifi menu the wifi connection is re-established almost instantly as expected.
Both toggle methods were almost instant in LMY48M connecting to the same router/wireless network.
I've tried various combinations of advanced wifi options, i.e. different frequency bands options (my network is 2.4ghz, so have tried 2.4ghz and automatic), network notification toggled on/off, have tried with mobile data enabled/disabled - same behavior.
[URL] ....
Will root later on to see if logcat shows anything.
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Sep 14, 2015
I have got my g-mail working but cant get my other emails to work?
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Oct 16, 2015
Got notification that my OTA had downloaded last night, started the install process only for it to fail part way through, Had the android man with red triangle with 'error' underneath it. Since I booted back into 5.1.1 I can't start the process again to upgrade
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Oct 17, 2015
My mum's N5 is completely stock - I can't believe i'm having issues with the only non-rooted device in my house!
I applied the OTA 6.0 update but when starting the phone i get a never-ending loop of "unfortunately ... has stopped" about lots of apps, and google services framework, process.acore, play services, etc
I got into stock recovery and cleared cache, no change
Any way to fix it without wiping data/factory reset?
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May 18, 2015
I've had just about every Galaxy flagship phone in the Samsung series and am certainly not a stranger on setting up accounts.I have 2 hotmail.com email accounts, a business and personal. I tried setting up my personal entering details correctly and I get "authentication failed" ... I jump on a PC and CONFIRM the password I used was indeed correct. I tried setting up the account manually (POP3) which wasn't a problem, however the device has absolutely no interest trying to connect to my account and sync. It keeps telling me the OP3 server is not responding.
I have tried changing my password on the PC to something else. I then re-attempted the email set-up and received the same error...authentication failed. Now, google, gmail, yahoo, aol accounts (etc) ALL work fine. I decided to try the OTHER hotmail account...enter the details and BOOM. It worked. The device is running stock ROM and is rooted (problem also existed before root)
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Mar 26, 2015
Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
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Aug 31, 2014
All my new contacts fail to save. When I enter the name and number, then hit Done, I get the "New contact saved" msg. But, a few minutes later, the contact is gone.
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Aug 24, 2015
When I restart the phone, I get a black box in the middle of the screen "Autorization Failed" - with no reference to which app it is. Is there anyvway to tell which app is throwing this message?
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Jun 8, 2015
I have tried repeatedly to set up my Hotmail email on my phone but keep getting this error message. What I need to do in order to rectify this issue?
Setup could not finish. Authentication failed
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Jul 23, 2015
I flashed a custom ROM to my nexus 5 and was using it for the last few months. But today, I decided to rollback to latest stock ROM. And I double clicked "flash-all.sh" and it failed after few seconds. I could not see what happened so I again ran the executable under terminal and seen it failed again. I just remmebered that I hadn't unlocked the bootloader before running the script. Now, the phone is not turning on at all. It only vibrates if I hold the power button for some seconds, 6 seconds actually and if I hold the button for longer times, it keeps vibrating every 6 seconds.
I am not even getting the Google logo thing.
root@localhost:~/Hammerhead/hammerhead-lmy48b# nexus-fastboot flash bootloader bootloader-hammerhead-hhz12h.img
< waiting for device >
target reported max download size of 1073741824 bytes
sending 'bootloader' (3119 KB)...
[Code] .....
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Aug 6, 2015
A friend gave me his nexus 5 because it have a problem, one day the phone was stuck on boot screen (the flying balls of lollipop) and to add difficulty (can't be easy right?) windows doesn't recognize the phone but it recognize my nexus 5 with the same cable on the same usb port....
I get a "Device Descriptor Request Failed"(the usb port on the nexus seems to be ok) but my nexus get none ... Is it a hardware issue ? I heard that there is issues with nexus 5's motherboard...
I can enter the fastboot and recovery but after a wipe, still stuck..... Not rooted and booloader locked....
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Nov 14, 2012
never use blackberry before. i am connected to home wifi. but when try to log in using facebook application it says "You are currently on a service plan that does not support this application, please connect to a Wi-Fi network or contact your service provider to upgrade your data plan" can someone help me on this? i never knew using BB could be this hard.
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Jan 4, 2016
I'm on 6.0.1, have factory reseted, and i am still have this problem.
It will say "Cannot connect to Camera" and then quit the camera app. Usually when I am switching from the regular to video camera mode, this is on the newest camera update. BUT, I was having camera stability problems before this.
White Nexus 6, 64gb, all stock but unlocked.
AND, after my factory reset, recommended from Motorola, Motorola Connect keeps quitting on me. The popup shows up and in fact, after I click OK, it shows up again. I had to uninstall it.
I'm gonna probably send it back to Motorola, and do the advanced Exchanged, but now it costs like $25 to do it?
AND, similarly related, prior to my watch's factory reset, at times, i had to SHOUT "OK GOOGLE" into my watch and still nothing would happen.
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Feb 1, 2010
Like many of you , I'm having WiFi connection problems with my new BB9700.When I am out of the house, I can see my BB finding local WiFI hotspots and I can connect to them immediately.However, when I get home, my BB doesn't connect to my WiFi, returning the following error message:
Unable to Connect
Reason: Failed to obtain an IP address
I have downloaded the latest BB software (now running version 5.0.0.351), cold booted everything in sight (router, phone, coffee table and the cat) but still get the same error. My foot hurts, the cat isn't talking to me and I still cannot connect at home ! Of course my Carrier's connection works perfectly as does their outrageous fee structure... (They are 3G, or Hutchinson Telecom by another name.)My WiFi service provider (PCCW / Netvigator Hong Kong) has checked the setup of my system and reports that everything is working correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the hotline guy can see when I connect each of them to the system.I have tried different combinations of switching the usual options on and off on the BB but still can't get a connection.
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Sep 28, 2015
I have Nexus 5 but 4G doesn't works . My service provider supports 4G service at 800MHz and 1800MHz as it shown here [URL]... , but my nexus 5 d 821 does not work with 4G, I want to ask that if there is a solution like a roms or others things.
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Jul 18, 2014
I switched to a new mobile provider but I wanted to keep my old mobile number, so I applied to keep my old number through a porting application. I was given a new sim which I put in my LG Nexus 5, and my old sim was in another mobile.
An hour after the porting was applied for, the reception fell to nothing on my old sim and older mobile. This was to be expected of course. However, the reception on my new sim/LG nexus 5 also fell to "emergency calls only" so the porting didn't quite work. I made sure that the APN is correct. I can search for the available networks, but when I press to register after a while I get an error: "Can't connect to this network right now. Please try again later".
I called my new service provider and they told me to wait a bit. I waited till this morning and the issue is still present. I'll be going to the nearest outlet soon but I'd like to be sure that the issue is not my LG Nexus (as I found many problems by other users on the internet), but rather the issue lies in their SIM.
I tried my new sim in 2 other mobiles and I couldn't get any reception. I tried my friend's sim and it worked on my LG. This makes me think that the issue lies with the new SIM and not my mobile.
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Jul 21, 2015
Error occurs when I try to switch to panoramic camera mode. To recover camera after that I clear cache and data and reboot phone, then I can use the front and rear facing cameras in snapshot mode.
The error also occurs running other apps such as my bank's app to take a photo of a check to deposit. In that case I need to reboot phone to stop the continuous error message "Cannot connect to camera".
I've had a previous issue where my Nexus 6 would not connect to the camera at all even in snapshot mode, but after a couple of factory resets and a few days, the camera worked again, but apparently not in panoramic mode.
Since the camera works at least in in snapshot mode, I'm wondering if this is software or if it is a hardware issue. Phone is still under 1 year factory warranty.
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Nov 26, 2015
So recently I started having this problem. My Nexus 5 stopped charging all of a sudden.
After messing around I found out that I could charge the phone when it is turned off, but when I boot it (while connected) it doesn't show the charging icon. Only when looking up the battery status at the setting menu it says charging.
To my surprise fastboot was still working (adb wasnt) what brought me to think it's not the hardware.
So far I have done a factory reset, wiped everything, installed stock kernel and recovery, downgraded to stock 5.0 (I don't even know why, just thought its worth a shot...).
At some point I took the phone apart to try to determine whether I tore out the connector itself, and noticed nothing.
I can live with having to reboot the phone for charging, but I really need it to connect to the computer.
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Feb 8, 2010
Just got my N900, which is awesome by the way...Just a couple of issues.
1) I am unable to work out how to bluetooth mp3 files to another mobile. Ok with videos and pictures as option is there but nothing for mp3's.
2) Can't pair the phone with car kit. I have the password which is the same as previous one but when pairing n900 I get an error message saying 'authentication failed'.
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Jun 1, 2012
i have encountered difficulties in my Internet application when i log in using my username and password, keeps on saying "authentication failed-the username or password is incorrect". where i can retriev my username or password?
info:
iphone 4, ios 5.1.1, uograded to iphone 4s
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Dec 21, 2015
I have samsung s5 for 7months from tmobile is up to date and last night it was working fine until this afternoon it wont let me connect my wifi and i haven't change my wifi pw not even once its still the same as before. i tried disconnecting my modem for 1min then it still giving me problems i restarted my cell, factory reset it and its still saying authentication errors
I don't use bluetooth at all.
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Aug 13, 2014
Unfortunately, I cannot seem to connect to the Play Store. I have tried most solutions I found on the internet but none have worked.
The only big changes I have made to the device since the issue arose is a change of Google password and a manual install of an apk (an update I wasn't receiving). What could be causing this?
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Mar 16, 2015
It appears this is long-running problem plaguing N5's for some time. I saw sporadical "Can't connect to camera" on 5.0.1 but after update to 5.1 (I flashed the stock image) I literally cannot get the camera working for more than 1 unlock session.
I did have root but I thought it might be a problem so I unrooted and reflashed stock, but no dice. The only other thing I can imagine to do is factory reset, but I have a few security apps that will need some time to be setup again (mostly banking and 2 factor stuff), plus I am not sure if I can restore data w/o Titanium using Google's new 'Restore', so I'm keeping the factory reset as last option.
The only apps which *may* be accessing camera are Trusted face unlock, Whatsapp and Hangouts.
Acknowledged bug by google [URL] ...
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