never use blackberry before. i am connected to home wifi. but when try to log in using facebook application it says "You are currently on a service plan that does not support this application, please connect to a Wi-Fi network or contact your service provider to upgrade your data plan" can someone help me on this? i never knew using BB could be this hard.
View 2 RepliesLike many of you , I'm having WiFi connection problems with my new BB9700.When I am out of the house, I can see my BB finding local WiFI hotspots and I can connect to them immediately.However, when I get home, my BB doesn't connect to my WiFi, returning the following error message:
Unable to Connect
Reason: Failed to obtain an IP address
I have downloaded the latest BB software (now running version 5.0.0.351), cold booted everything in sight (router, phone, coffee table and the cat) but still get the same error. My foot hurts, the cat isn't talking to me and I still cannot connect at home ! Of course my Carrier's connection works perfectly as does their outrageous fee structure... (They are 3G, or Hutchinson Telecom by another name.)My WiFi service provider (PCCW / Netvigator Hong Kong) has checked the setup of my system and reports that everything is working correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the hotline guy can see when I connect each of them to the system.I have tried different combinations of switching the usual options on and off on the BB but still can't get a connection.
I've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
View 1 Replies View RelatedI'm trying to connect via bluetooth my bold 9000 to my 9790.I can pair them Ok, I can access from the menu "connect" on my 9000, but not on my 9790. When I try to connect from my 9000 (as I don't have a choice) I get prompted on the 9790, but when I accept, I get a "connection to blackberry 9790 failed" on the 9000 screen.Weirder, if from the 9000 I try to transfer contacts, it tranfers only the fist contact from my list, even though I enabled the "all contacts" for both devices.
View 1 Replies View RelatedMy blackberry bold9790 wasworking this week. since tuesday the internet no longer works.When i check my connection, it says "A network error. please try again"
View 1 Replies View RelatedBold 9790, running 7.0.0.609. Desktop Software 7.1.0.32. Windows 7 Pro 64 SP1Per the subject, I cannot connect my 9790 to the Desktop Software via Bluetooth. I have uninstalled and reinstalled the software (with a reboot inbetween) with success.When pairing the phone with Windows, it detects and attempts to install 3 drivers. The only one that is successful is the modem profile. No other drivers are installed.The Desktop Software does not see the phone. If I attempt to install the phone through the Desktop Software initially, it will see the phone, however the same problem occurs with the drivers.I should also note that the phone is set to always connect to the PC.
View 6 Replies View RelatedMy picture files turned to .jpg.rem and I cannot open the pictures, they said that the picture files was encrypted and that I need to decrypt the pictures, I saw the post that telling me to transfer the pictures to other folder to decrypt it and I got this message "failed to decrypt padding byte out of range"
View 1 Replies View Relatedi have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
View 2 Replies View RelatedI just updated my 9790 from OS7 to OS7.1. The update went fine but I don't have the hotspot or the wifi calling features. What do I do to get it?
View 9 Replies View RelatedI just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
View 2 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedI started using my blackberry 2 days with other network I don't have a problem, connected to wifi, I download blackberry application. But I change it to new sim card and purchase the BB unlimited social service, I can connect to yahoo messenger, facebook, blackberry messenger same as the previous one but I cannot connect to wifi at home, I try manually as well. I call the network (etisalat) they ask me to delete the wifi from service book then reboot the blackberry I did it 2 time,& still not connected.
View 3 Replies View RelatedWhile updating my phone, it got disconnected, now it wont reboot or connect to blackberry desktop support. what should I do to correct this?
View 2 Replies View RelatedWi-fi is connected to my Bold 9790 but i can't browse anything. i switched off my mobile network as i'm on roaming.
View 2 Replies View RelatedI have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
View 1 Replies View Relatedive went to the wifi setting properties. then, the problem comes after i selected "scan for network" and selected my wifi network name. then, it requested me to insert a PIN into my router. how do i do that?
View 3 Replies View RelatedI wanted to download the update via the wireless network. I have the upgrade icon on the homescreen of my 9900 (virgin contract). However, my wireless will not connect I am getting either 'network lost' or just failed to connect. I have ran diagnostics and all is fine but when I go to device < device and status info and run network test from there get this:Radio activation: failSignal level: -77 dbmRadio access: UMTSNetwork: T-Mobile UKIP Address: 0.0.0.0All email accounts passed and when viewing the certificates of available network it says amazon mp3, untrusted cert chain, stale chain status, private key on device.I have resent sevice books and each time I run diagnostics or test I get the Blackberry 'your device has been registered with the wireless network' notification.
View 2 Replies View RelatedI connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
View 1 Replies View RelatedI have a Bold 9900 on Orange UK running os7.1 official release. The problem I am having is that when I am connected to a wifi network for wifi calling when I try to browse the internet it will not always allow me and says that its "unable to connect to server. Please try again later" or something similar.I have tried connecting to a different router but still have the same issue.
View 3 Replies View RelatedI just purchased my 9700 and have porblems connecting to my wifi. I ve tried th WPS setup both with the pin method and push button setup.
View 5 Replies View Relatedi have blackberry bold9700 version 6.0. i am using wi fi network but my facebook not working. a error occured here, the error is you are currently on a service plan that does not support this application,connect to a wi-fi network or connect your service provider to upgrade your data plan.
View 1 Replies View RelatedI have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
View 9 Replies View Relatedi've just bought the 9790 and i'm still figuring out how to connect to wi-fi while turning off my data plan. so far, when i turn off the data plan, i'm unable to connect to wi-fi.
View 4 Replies View Relatedy can't my bb messengers can't connect through wifi alone?
View 4 Replies View RelatedI am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
View 3 Replies View RelatedI just went overseas for a few days and I was able to connect to the WIFI network with my Data Services option as 'Off' because I have a 3G plan and I didn't want to get charged for 3G overseas as it's more expensive.However after I connected to the WIFI I couldn't do any browsing. It says 'A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider'
View 9 Replies View Relatedif i connect to wifi, my appworld, twitter, dictionary won't connect. it always says, verify my connection settings. but, Internet works.
View 5 Replies View Relatedam using a Blackberry internet service from M1, singapore provider.To manage the data usage, I turn off the data plan in Set up mobile network, but then I also cannot the internet by wifi. Why is that?By the way, how can I manage the data usage? I want to use the service plan when I need to minimize the data usage, because I only have 1gb for free a month.
View 3 Replies View RelatedI currently have the blackberry bold 9700 for tmobile.I can connect to my home network but i cant use apps such as the facebook app or the IM+ app or any social networking apps of that sort.Whenever i do try, it says you need a mobile carrier internet connection or a wifi connection. I have a white signal(showing im connected) to my home network but nothing will work.
View 2 Replies View RelatedI will be going on vacation and to avoid the ridiculous roaming data charges, was wondering how I can connect to BIS over wifi? I have a BB data plan with my carrier (Rogers). I just want to be able to receive e-mails and use BBM when I'm connected via wifi while I'm away. I'm guessing that if I set "Data Services" to On and "While Roaming" to Off, under Mobile Network Options, this would NOT work, correct? Or am I mistaken?
View 5 Replies View RelatedI have a blackberry bold 9700 and I got it a few days ago and every since then I've been trying to get the wifi working.The phones unlocked by the way. I set up the WiFi fine but in manage connections I have my network in green beside my WiFi and a white tick to the right and its supposed to be a green checkmark. I am assuming.
No matter what I do my WiFi symbol wont light up white its still gray and I set up the WiFi and it says it successfully connected but still no WiFi. Is it my phone settings or my internet or my phone I don't know right now. I have a linksys router and I'm with rogers andnew to blackberrys.
