My picture files turned to .jpg.rem and I cannot open the pictures, they said that the picture files was encrypted and that I need to decrypt the pictures, I saw the post that telling me to transfer the pictures to other folder to decrypt it and I got this message "failed to decrypt padding byte out of range"
View 1 RepliesI have a BB Bold 9700 with AT&T. First, my problem came after I installed some apps. Then, I didn't have the BB logo next to the 3G. Next, weird errors like: uncaught exception: padding byte is out of range. After that, I could not connect to the internet. It just said "Requesting". I tried numerous battery pulls, registering the host routing table and a security wipe of the entire phone. My phone basically says I don't have a data plan and I don't even have the option to setup personal email on my phone. Currently, I can connect via browser but can't BBM or use any apps that require large amounts of Data.
View 1 Replies View Relatednever use blackberry before. i am connected to home wifi. but when try to log in using facebook application it says "You are currently on a service plan that does not support this application, please connect to a Wi-Fi network or contact your service provider to upgrade your data plan" can someone help me on this? i never knew using BB could be this hard.
View 2 Replies View RelatedI've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
View 1 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedIs my BOLD9780 trackable from BlackBerry Protect when out of cellular range?
View 2 Replies View RelatedI just got the bold 9900 and the camra does not focus on small print
View 4 Replies View Relatedwhen trying to access a text message" Uncaught exceptiontring index out of range :31" came up. I cannot access texts or send any. I have just updated to 6. I have a Bold 9780 0n Orange.
View 3 Replies View RelatedFollowing the latest software upgrade I get the message when trying to sync my Bold 9900: "Caught_com_error exception. Description():-2147023151 (0x800706D1): ErrorMessage(): The procedure number is out of range.source()null)".
View 2 Replies View RelatedI work out in the middle of nowhere quite often, where phone signal is either very weak, or non-existent. (I am with Orange BTW). The problem seems to be that when I have been out of signal range for a while, (shortest period so far about 30 mins), and I come back into range, my BB doesn't automatically pick the signal up. The only way that I know to re-gain the signal, is to turn the phone off (red button not battery re-boot!) and back on again. The phone then finds the signal and everything is normal again......that is until I go out of range again! Is there a shortcut to re capture the mobile signal rather than off/on?
View 4 Replies View RelatedDoes anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
View 3 Replies View Relatedsince i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
View 9 Replies View RelatedI have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
View 1 Replies View RelatedThe error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
my bb 9790 keeps turning off everytime i call someone or receive calls, also when i try to take pictures. what should i do?
View 1 Replies View RelatedI bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
View 5 Replies View RelatedI have a strange issue. When I plug my phone with USB data cable to PC and select USB storage mode, after I unplug it, and safely remove hardware, The pohne battery starts overheating and draining very fast. It only happens then. If I plug it in charge only mode, everything is okay.
View 1 Replies View Relatedcant send mms on my 9790
View 1 Replies View Relatedmy phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
View 1 Replies View RelatedI am struggling to sync/backup phone. Once it gets to social feeds says the phone has been disconnected, can not update, change music or anything else. Have deleted software and reloaded to no avail.
View 1 Replies View Relatedhow to add arabic language to blackberry bold 9790
View 4 Replies View RelatedWhen i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".
View 1 Replies View RelatedI'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
View 3 Replies View RelatedMy recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
View 3 Replies View Relatedcan't compose new pin msg with 9790 bb what should I do ? Most 9790 can't compose new pin msg !
View 9 Replies View RelatedI'm trying to connect via bluetooth my bold 9000 to my 9790.I can pair them Ok, I can access from the menu "connect" on my 9000, but not on my 9790. When I try to connect from my 9000 (as I don't have a choice) I get prompted on the 9790, but when I accept, I get a "connection to blackberry 9790 failed" on the 9000 screen.Weirder, if from the 9000 I try to transfer contacts, it tranfers only the fist contact from my list, even though I enabled the "all contacts" for both devices.
View 1 Replies View RelatedI'm using, blackberry bold 9790. I'm facing lot of problems with the phone the battery drains out automatically, network signals are low, the phone heats up. I tried connecting to the desktop software for an update of OS 7.1 but the desktop software says no update available.
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