I'm using, blackberry bold 9790. I'm facing lot of problems with the phone the battery drains out automatically, network signals are low, the phone heats up. I tried connecting to the desktop software for an update of OS 7.1 but the desktop software says no update available.
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It started when my carrier orange UK stated on their website I could upgrade to version 7.1. Really want this due to the battery saving mode as an I high user.I could not find the update on RIM's website or access it thought he desktop software.I spoke to orange & they are not sure currently but advised me to update to bundle version v7.0.0.2487 first.The problem is that the OTA says the phone is up to date as does the desktop software.I have updated the desktop software, manager & device drivers on my PC to the latest version but still luck.Then tried the check for updates option on www.blackberry.com/update No luck there either.
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Still though nothing is showing up when connect & run the desktop software. All it will let me do is reinstall the current version which is v7.0.0.2254 (I have cancelled at this point).I have even tried connecting the phone without the battery in to force the update but just get the same thing,I am little new to Blackberry but am fairly proficient with a computer so am coming to a bit of a brick wall
Just bought a new Blackberry Bold 9790 and cannot seem to update it to 7.1. Also cannot seem to get my email accounts to activate. What should I do.
View 3 Replies View RelatedI just updated my 9790 from OS7 to OS7.1. The update went fine but I don't have the hotspot or the wifi calling features. What do I do to get it?
View 9 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedI was updating My Blackberry Bold 9790 software from its Blackberry 7 OS to 7.1, no once the update started it notified me that I wont be able to use the phone for two hours. It started backing up my data first, it however stopped backing up data when the power in the phone went out, and didn't continue upon me putting it on charge and has been stopped the process altogether, it has been at 10% of backing up process for two days straight.
View 2 Replies View RelatedI tried downloading the software update on my phone however it get's to social feeds & freezes & that is all that is left on my screen the backing up your data & i cannot get rid of this, therefore unable to use my phone.
View 9 Replies View RelatedI've a BIS account with my provider "Base" in Belgium. I'm currently travelling in Canada, and my emails and bbm as well as what's app were properly working with the wifi. I updated to OS 7,1 yesterday, and since then, I 'm not able to use BBm nor emails functions anymore.Only Whats app is working properly. The pictures display has also changed and is much less practical than it used to be.
I've tried to restaure, to go back to my previous software, to boot and reboot many times...
i have tried everything so far, i resent my service books, i checked the apn to make sure it was the correct provider. long story short, i have a unlocked blackberry 9790, my provider is at&t. my mms option is missing from my phone. cant find it anywhere, under text option or service book. when i switch it to my old phone 9700 it work again.
View 1 Replies View Relatedi am currently using Blackberry 9790 and i am having trouble in finding the "Email Accounts" menu in Setup, it is just not there.i was using the 7.1.0.523 then i upgraded it to the latest OS 7.1.0.746 the menu appeared after I upgraded it at first but after I restarted the device it was gone again like before.
View 3 Replies View RelatedI have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
View 1 Replies View Relatedmy Bold did an update and is now stuck and won't restart . This is my work device and must get working as soon as possible
View 4 Replies View RelatedAbout a week ago my Windows Live Hotmail was hacked. Reset password and everything appears to be OK there. On Mon. did the software upgrade from OS 6.2xxx to 6.3xxx. Can't get email to my Bold 9650 now. Neither the old password nor the new one works, though the old one works with my Facebook account. Can't add another hotmail account or uninstall the existing account so I could start over. Yes, the email works everywhere else.
View 1 Replies View RelatedI updated to 7.1 the other day and love the better battery but I have noticed that it freezes when I send a text message but only if i go and exit from the message screen right away. Is that normal? or is there something wrong with my phone?
View 2 Replies View RelatedDoes anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
View 3 Replies View Relatedsince i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
View 9 Replies View RelatedI have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
View 1 Replies View RelatedThe error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
my bb 9790 keeps turning off everytime i call someone or receive calls, also when i try to take pictures. what should i do?
View 1 Replies View RelatedI bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
View 5 Replies View RelatedI have a strange issue. When I plug my phone with USB data cable to PC and select USB storage mode, after I unplug it, and safely remove hardware, The pohne battery starts overheating and draining very fast. It only happens then. If I plug it in charge only mode, everything is okay.
View 1 Replies View Relatedcant send mms on my 9790
View 1 Replies View Relatedmy phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
View 1 Replies View RelatedI am struggling to sync/backup phone. Once it gets to social feeds says the phone has been disconnected, can not update, change music or anything else. Have deleted software and reloaded to no avail.
View 1 Replies View Relatedhow to add arabic language to blackberry bold 9790
View 4 Replies View RelatedWhen i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".
View 1 Replies View RelatedI'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
View 3 Replies View RelatedMy recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
