BB Bold :: Can't Connect Facebook Using Wifi
Oct 4, 2012
i have blackberry bold9700 version 6.0. i am using wi fi network but my facebook not working. a error occured here, the error is you are currently on a service plan that does not support this application,connect to a wi-fi network or connect your service provider to upgrade your data plan.
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Apr 2, 2012
Everytime I use it , it says I'm not on a plan that supports it . I have my device connected to wifi but it still won't work.
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May 13, 2011
i have blackberry curve 8900 version 4.6.1.114 and i'm using the older version of facebook blackberry version 1.6.0 because i've read that you can use wifi with the older facebook version without data plan. however i still can't connect. it says "could not connect because a data service is not available...etc" i tried to turned it off and remove the sim card and battery however it's still not resolved. is there any other way i can use facebook blackberry using wifi?
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Dec 14, 2014
Just bought a new Samsung S5 and I'm unable to connect to FB via the wif connection at home. We have a newer Linksys router and everything else in the house works fine (laptops, PC's, Kindle, PlayStation). Is there a setting somewhere on the phone or the router that is keeping me from connecting?
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Jan 2, 2015
my S5 tell me I am connected and my speed is excellent. However cannot open new emails, FB page posts or use what us. Keep getting a message saying cannot establish connection, tap to retry.have I got a virus?
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May 19, 2012
Lately, this blackberry thing is getting far more weird than ever. I cannot connect to facebook, twitter and app world over 3G, wifi is fine.
Anybody knows how to fix this? or any work around. For the browser, it was the same as for these 3 apps, but telco CS asked me to delete one service book, then try again and it worked since then.
is there any service i have to delete? just for these applications to work?
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Apr 14, 2010
I am a new BB user and have recently purchased the BB 9700. I have NEVER been able to use the Facebook App. I had downloaded the v1.7 from App world and it never worked giving me the message: "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"
I deleted it and tried downloading from the link sent from this website for v1.6 and received this message:
"Notice Sorry, your device does not meet the system requirements that are needed to support Facebook." I must state that this is not the only problem I am having, it now seems that Bluetooth doesn't work either.
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Apr 25, 2012
Twitter and facebook apps worked just fine on wifi. I don't have a data plan. Then Rogers gave me 2 months of free data plan. Now that the 2 months have ended, the twitter, facebook apps along with a few others only work sporadically on wifi for the last 2 weeks. They do not necessarily connect to the internet (network unavailable), even when the browser does connect. It seems the apps are having problems but the browser is doing okay. After a reboot, it works for an hour or so before losing connection. Then it can be a day and multiple reboots before it comes back.
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Oct 31, 2011
am not able to browse using my wifi at home...was earlier an android user... and i am finding it difficult to browse web using wifi in my BB.me as i want to browse facebook and other related stuffs using wifi...how can i browse using wifi though the netwrok shows connected
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Apr 28, 2012
I just got a bold 9900 a couple weeks ago and I like it. I use facebook a lot and it worked on the mobile network not on wifi. Yesterday I synced my bold for updates and now facebook doesn't on my mobile network and only on wifi. How I can change it back so I can use my mobile network rather than wifi.
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Jul 22, 2010
ive went to the wifi setting properties. then, the problem comes after i selected "scan for network" and selected my wifi network name. then, it requested me to insert a PIN into my router. how do i do that?
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Mar 19, 2011
I wanted to download the update via the wireless network. I have the upgrade icon on the homescreen of my 9900 (virgin contract). However, my wireless will not connect I am getting either 'network lost' or just failed to connect. I have ran diagnostics and all is fine but when I go to device < device and status info and run network test from there get this:Radio activation: failSignal level: -77 dbmRadio access: UMTSNetwork: T-Mobile UKIP Address: 0.0.0.0All email accounts passed and when viewing the certificates of available network it says amazon mp3, untrusted cert chain, stale chain status, private key on device.I have resent sevice books and each time I run diagnostics or test I get the Blackberry 'your device has been registered with the wireless network' notification.
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Sep 19, 2012
I connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
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Jul 2, 2012
I have a Bold 9900 on Orange UK running os7.1 official release. The problem I am having is that when I am connected to a wifi network for wifi calling when I try to browse the internet it will not always allow me and says that its "unable to connect to server. Please try again later" or something similar.I have tried connecting to a different router but still have the same issue.
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Aug 8, 2011
I just purchased my 9700 and have porblems connecting to my wifi. I ve tried th WPS setup both with the pin method and push button setup.
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Jul 24, 2010
I have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
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Dec 25, 2011
i've just bought the 9790 and i'm still figuring out how to connect to wi-fi while turning off my data plan. so far, when i turn off the data plan, i'm unable to connect to wi-fi.
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Jun 14, 2011
y can't my bb messengers can't connect through wifi alone?
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May 27, 2012
I am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
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Dec 17, 2011
I just went overseas for a few days and I was able to connect to the WIFI network with my Data Services option as 'Off' because I have a 3G plan and I didn't want to get charged for 3G overseas as it's more expensive.However after I connected to the WIFI I couldn't do any browsing. It says 'A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider'
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Oct 1, 2011
if i connect to wifi, my appworld, twitter, dictionary won't connect. it always says, verify my connection settings. but, Internet works.
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Sep 15, 2011
am using a Blackberry internet service from M1, singapore provider.To manage the data usage, I turn off the data plan in Set up mobile network, but then I also cannot the internet by wifi. Why is that?By the way, how can I manage the data usage? I want to use the service plan when I need to minimize the data usage, because I only have 1gb for free a month.
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May 22, 2012
I currently have the blackberry bold 9700 for tmobile.I can connect to my home network but i cant use apps such as the facebook app or the IM+ app or any social networking apps of that sort.Whenever i do try, it says you need a mobile carrier internet connection or a wifi connection. I have a white signal(showing im connected) to my home network but nothing will work.
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Nov 14, 2012
never use blackberry before. i am connected to home wifi. but when try to log in using facebook application it says "You are currently on a service plan that does not support this application, please connect to a Wi-Fi network or contact your service provider to upgrade your data plan" can someone help me on this? i never knew using BB could be this hard.
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Apr 20, 2010
I will be going on vacation and to avoid the ridiculous roaming data charges, was wondering how I can connect to BIS over wifi? I have a BB data plan with my carrier (Rogers). I just want to be able to receive e-mails and use BBM when I'm connected via wifi while I'm away. I'm guessing that if I set "Data Services" to On and "While Roaming" to Off, under Mobile Network Options, this would NOT work, correct? Or am I mistaken?
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Jul 24, 2010
I have a blackberry bold 9700 and I got it a few days ago and every since then I've been trying to get the wifi working.The phones unlocked by the way. I set up the WiFi fine but in manage connections I have my network in green beside my WiFi and a white tick to the right and its supposed to be a green checkmark. I am assuming.
No matter what I do my WiFi symbol wont light up white its still gray and I set up the WiFi and it says it successfully connected but still no WiFi. Is it my phone settings or my internet or my phone I don't know right now. I have a linksys router and I'm with rogers andnew to blackberrys.
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May 15, 2011
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
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Jul 9, 2010
I just got a new BB Bold 9700 from the UK and had it sent to me in Iraq. I've connected to my home wifi, which i used to do with my old BB to use the BBM service, but for some reason my new BB won't connect to the internet even though it is connected to my wifi. My laptop is connected to the internet through the wifi and there doesn't seem to be any problems with conflicting IP addresses or anything like that so i don't know why my BB won't connect to the internet. Could it be that my BB wasn't registered while it was in the UK or anything like that? Or is there another reason?
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Aug 20, 2010
OK, this might sound like a silly Q, but when I connect my BB 9700 to my home broadband router via wi-fi, are all browsing data downloads automatically directed via the wi-fi, rather than via my carrier's network, or is there a setting somewhere that I need to change?
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Feb 1, 2010
Like many of you , I'm having WiFi connection problems with my new BB9700.When I am out of the house, I can see my BB finding local WiFI hotspots and I can connect to them immediately.However, when I get home, my BB doesn't connect to my WiFi, returning the following error message:
Unable to Connect
Reason: Failed to obtain an IP address
I have downloaded the latest BB software (now running version 5.0.0.351), cold booted everything in sight (router, phone, coffee table and the cat) but still get the same error. My foot hurts, the cat isn't talking to me and I still cannot connect at home ! Of course my Carrier's connection works perfectly as does their outrageous fee structure... (They are 3G, or Hutchinson Telecom by another name.)My WiFi service provider (PCCW / Netvigator Hong Kong) has checked the setup of my system and reports that everything is working correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the hotline guy can see when I connect each of them to the system.I have tried different combinations of switching the usual options on and off on the BB but still can't get a connection.
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Jan 1, 2011
Can I use my Blackberry Curve as a WiFi modem to connect my laptop to a WiFi Hotspot? How?
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