Xperia Z5 :: No WiFi Authentication Message When Trying To Connect To Router
Feb 7, 2011
I want to know if this is a problem with my phone or if it is the router.
The problem is that whenever I try to connect to a router, I get a message that my phone cant authenticate with it. I am sure the password is typed in correctly and I have tried to restart the router and do a factory reset on my phone. The only way to connect to some routers is to push the wps-button. This is very annoying. When at work, I can connect fine to one of the routers there, but not the others. I cant connect to the router in my home without pressing the wps-button (once that is done, it connects automatically)
Is this a known issue with the xperia phones? And is this a problem that is caused by the phones or is it that the routers may be a little old? I also want to add that my other devices has connected to these networks just fine.
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Jun 17, 2015
WiFi was working fine until 10am this morning, since then i have been unable to connect, when i enter the password to connect, it shows as saved, then shows as 'connecting, followed by 'Authentication problem', there is nothing wrong with the router etc. as work colleagues are using the same WiFi and it's fine for them, i have tried using the Sony PC Companion, it said my phone is up to date, so i done a repair/restore, i am still receiving the message "Authentication problem" when trying to connect to the WiFi.
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Feb 17, 2012
i just got the play today, and tried linking it to my home wifi and it connects but say limited connectivity. how can i fix this? I have already reset the router,emoved and readded the router to the phone. phone is fully up to date.
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Jul 29, 2012
I bought a xperia ray 3 month ago.its Android was GB.When I connectd it to a TPlink modem router wireless it worked very well. Now recently I bought a D-link router with a dsl modem.but when I connect my phone to it use Wifi It didnt work well.I mean it couldnt open sites well and was able to open just some sites with very low speed.I read that with upgrading to ICS its problem will solve.so I did that last night.but problem not solved completely.my phone cannot open all sites, i think it open just local sites.example it cannot anything I have a laptop too.that connet to router with any problem.
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Jun 29, 2015
I just bought a Nexus 6 phone recently. I tried connecting to the Wi-Fi where I work but it keeps saying Authentication Problem beside the WiFi name and will not connect. I just updated to Lollipop 5.1.1 thinking this would work but I am still having this issue. I don't want to have to use my data whilst at work all the time!
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Oct 8, 2015
Basically I was streaming a video on you tube the other night, until my Nexus 5 froze up. My phone was taking way too long to respond, so I decided to hold the power button until the device shut off, and I held the power button again to turn it back on. (duh) As soon as it turned back on, I was no longer able to connect to my home WIFI. So now whenever I try to connect to our home WiFi, I get an "authentication error" and the WiFi network status just comes up as 'saved" instead of "connected". My mobile Data works fine, it's just my WiFi that isn't working anymore. Did I accidentally fry a component within my Device that allowed me to connect to a WiFi network?
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Jun 7, 2012
My iPhone 4 (version 5.1.1) uses 3G unless I'm right on top of the router in my home. I've already exceeded my monthly data allowance because of this. My phone company was less than helpful. None of my other wireless devices (kindle fire, iPad, iPhone 3GS, laptop) has this problem.
Info:
iPhone 4 (8GB), iOS 5.1.1
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Jul 30, 2012
I have Blackberry curve 9380. Recently I purchased Digisol Broadband router model DG-BG4011N which I am using with BSNL Broadband connection. The trouble is I cant use this wifi connection on my Blackberry. My blackberry discovers this connection, asks for a passpharase and connects to wifi. It even displays on homesvreen as connected but stil I cannot use internet over wifi. Everytime when I access browser, App world etc, the connection being used is my mobile EDGE connection. When I try to use only wifi by disconnecting from Bsnl network, it will give me error. I contacted Digisol helpline, but they also could not help. I have tried changing security on my digisol interface from WPA only to WPA2 and to auto mode, but still cannot use internet over wifi on my Blackberry. Wifi works fine on my laptop. Also my blacberry works fine over wifi at a friends place.
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Jun 2, 2012
i have an iphone 4s and i can not connect to any wirless router using wifi, the only way it to put it in the freezer for a few minutes and the i only get like 5 minutes of wifi time and the the connection drops again and the phone can not even recognize the network?
Info:iPhone 4S, iOS 5.1.1
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Feb 20, 2011
I have a blackberry 8520 curve and over the last couple of days have been unable to connect to the internet via my WiFi router
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Jun 7, 2012
My Ipad and mac laptop can connect to my wi-fi router, but my iphone won't. I've reset network settings, but this didn't resolve the problem.
Info:
iPhone 4S
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Jul 28, 2011
Im having trouble getting my phone to connect to my home WIFI network.
The phone is reaching as far as "Obtaining IP address from Belkin54g" but the jus disconnects without making the connection.
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Jul 16, 2012
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Aug 20, 2010
OK, this might sound like a silly Q, but when I connect my BB 9700 to my home broadband router via wi-fi, are all browsing data downloads automatically directed via the wi-fi, rather than via my carrier's network, or is there a setting somewhere that I need to change?
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May 23, 2012
also when it does connect its only for seconds then it drops
Info:
iPhone 4, iOS 5.1.1
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Jun 2, 2012
I am having trouble connecting my Blackberry Curve 8520 to my home router. I keep getting the message 'this wireless router supports wifi protected set up. To connect using a pin click next'. Having pressed next the message then reads 'provisioning wifi profiles. Enter this pin into your wireless router (and gives a number that changes each time)'. How do I enter a number into a router?? I didn't think this was possible .. and I have no way of entering numbers into my router.
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Jun 12, 2011
My wife has a bb 9300 3g on os6 and everything has been fine.However somehow she has screwed up the wi-fi settings.The phone will not connect to our home router and displays the rror message " failed to obtain an IP address".I hve tried everything on the phone from
- Removing the wi-fi setting and reentering them.
- Entering the details manually
- Removing the battery and rebooting the phone
- Reinstally the os over the computer
Nothing seems to work. I know the router is fine as I have the same phone and it connects ok along with several other devices.Has anyone any suggestions before I reset the phone to factory setting?
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May 10, 2012
iphone 4 (iOS 5.1..1) will not connect to comcast xfinity wifi, arris tg862g combo router. Responds cannot join after p/w is entered.
Info:
iPhone 4, iOS 5.1, Arris tg862g combo modem router
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Sep 23, 2015
My wifi not connecting to any router....
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Dec 21, 2015
I have samsung s5 for 7months from tmobile is up to date and last night it was working fine until this afternoon it wont let me connect my wifi and i haven't change my wifi pw not even once its still the same as before. i tried disconnecting my modem for 1min then it still giving me problems i restarted my cell, factory reset it and its still saying authentication errors
I don't use bluetooth at all.
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Apr 28, 2012
I'm sitting at my desk and my wifi router is just a few feet from me. Despite the fact my iPhone 4S is connected, it only shows 3 bars of service.Is there something wrong with the wifi receiver on the phone?
Info:
iPhone 4S, iOS 5.1
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Oct 22, 2012
I want to configure a blackberry bold 9900 with v7 pack 2290 to access a wifi network with radius server authentification. But when i looking into the security type parameters, i 've not the PEAP option.
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Dec 5, 2012
So when connecting to my office Wifi, I have to insert proxy server and Port. But it is a restricted internet access. So naturally it must be given username, password. But i can't seem to find the place where to put it. In the wifi setting I can only put proxy server and port number but no Username and password.
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Mar 21, 2015
I have had it connected with no broblems for a week as I have a new router and all my other devices work of this router through wifi. Now my S5 wont connect have Put the PW in as it asked for and is the one on the back of the router and have made sure it is correct but still no go. I have rebooted the router in hope this would work but no go either.
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Mar 31, 2010
I'm setting up a wireless network with an authentication backend based upon Microsoft NPS and Microsoft AD:
Nokia E71/E72
Laptops <=> Trapeze AP's <=> Trapeze WSS <=> MS NPS <=> MS AD
HTC S740
The authenticationprotocol we're using is PEAP-MSCHAPv2. In short I can't seem to get it to work on either a Nokia E71 or E72 while it works perfectly on our laptops using either the native Microsoft WZC or Intel PROSet and on a HTC S740. In the NPS event log, the same event occurs 3 times (some information is obfuscated for obvious reasons), the critical part I guess is the last line "An internal error occurred". I can really only guess why there would be an internal error with the Nokia phones and not with any other phones or laptops. The eventlogentry on the Microsoft NPS:...............
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Dec 23, 2014
So I have never had problems with my wifi, until yesterday. I realized the wifi was not on when I got a "Data usage warning" from my phone provider.
I looked at the wifi and it was not connected. When I try and connect to my home network (which my husbands phone, my ps3 and my pc are all connected to without issue) it gives me an "authentication error".
I would assume that would be the password or something, but the password is fine.
I have:
- tried turning to airplane mode and back
- tried changing it from "auto" to 2.4mghz only as in the troubleshooting guide
- tried turning off always scanning
- tried restarting the router and modem.
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Apr 28, 2012
I lost my wifi connection to my iphone and cannot reconnect? How do I reconnect without getting an error message?
Info:
iPhone 4
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May 12, 2012
i have a problem with connecting to the router. it says my router is secured so is my BB and available and i need to KEY IN A PIN TO THE ROUTER so i can connect to it or i can use the push button which everytime after scanning for 3 mins it tells me that it failed so i should go back and try again. im sure ppl out there have/had the same problem as me but how did u guys solve it??? is there anyway that i dont key in the pin in my router???
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Jun 7, 2012
If I dont have wifi at home, can i use my iphone 4s to connect to the router and how?
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May 8, 2010
I have my cell service through T-Mobile and recently upgraded to a Bold 9700 with internet service. I can browse the internet over the 3G network and at a Hot Spot location using the Wi-Fi. What I can't do is access the internet through my wireless router at home. The Netgear router (WPN824 v3) works fine through the cable modem for laptops and my daughter's Motorola Click smartphone. When I turn off the 3G network, I get a "can't find the server message".
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Apr 12, 2012
My iPhone 4 always looses wifi connectivity to my Wifi router and doesn't want to connect again. After turning the phone off and on again, wifi in the settings is now greyed out and unusable.
Info:
iPhone 4, iOS 5.1
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