Google Nexus 5 :: Cannot Connect To Play Store
Aug 13, 2014
Unfortunately, I cannot seem to connect to the Play Store. I have tried most solutions I found on the internet but none have worked.
The only big changes I have made to the device since the issue arose is a change of Google password and a manual install of an apk (an update I wasn't receiving). What could be causing this?
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Jul 31, 2014
I have been waiting for the Play Store update to come through but have yet to have it happen. I have tried the tricks that I know of, other than side loading it.
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May 9, 2014
I activated a Nexus 5 on Sprint back in March.
however is that the phone does not appear in my device listing in the Play Store when I access it on a computer, or on Android Device Manager when I access it from a computer or from the phone itself! I can access the Play Store just fine from the phone, but cannot install apps from a computer. From the Play Store or ADM I can see my Nexus 7 and my old phone, but not the Nexus 5. The phone is set up with the same Google account as the other devices.
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May 2, 2015
I cannot download anything on my Nexus 5 from the play store at the moment. When I press download it gets stuck at 'installing...' forever. It started with the facebook app updating, forcing me to have to download the messenger app (I had used a workaround to avoid having to install it before), but when that wasn't installing I decided there had to be something wrong with facebook. I UN-installed Facebook, but now Facebook app gets stuck as well. Then I tried to find a replacement app, Fast for Facebook, but the story is the same.
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Jan 4, 2015
Google play store isn't connecting? My data and WiFi is working fine but I get this when I open google store I even restarted my phone...
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Feb 21, 2015
So I've had my nexus 6 for about 2 weeks. The first week I had it, everything was good. No issues at all. Then, a couple days ago I went to open chrome and a pop up came up saying I had a virus. I backed out of it, downloaded AVANT and it didn't find any issues. Now when I go to chrome, the phone randomly redirects to the play store trying to get get me to download all kinds of different apps. I have run the adware and antivirus software and I have also done a full factory reset on the phone.
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Feb 11, 2015
When I first registered my account I was in Malaysia, hence the store is set to Malaysian one. But, currently I'm no longer living there but It still detects Malaysia as my country. For a while, even Google Now thought I was a tourist when I came back to my home country but after reformatting I can no longer use Google Now since, it's not available in here. However, the store is still set to Malaysian Playstore. I do not wish to change this because my country playstore is really boring and dull. Almost every single popular app is not available, including stuffs like Viber and Clash of Clans which are widely used apps here. So, I was wondering if change my phone number and credit card info from account setting to my current one, would it change my playstore too?
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Dec 18, 2015
I just flashed the factory image for 6.0.1. I finished updating everything but I feel like my play store isnt right. Please find the image attached. I can't see the banners that I used to see before. Banners for best games of 2015 and all that.
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Apr 11, 2014
I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading, but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing worked.
I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
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Aug 1, 2015
The latest update keeps giving me error 504 from the play store which I've googled and done the things suggested for the error. Wipe cache and data of play store. Remove Google account and log it back in. But still nothing so i manually downloaded from apk mirror and even that way says not installed when trying to update.
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Nov 24, 2015
Experienced this with the new Play Store. There books category is causing the app to crash every time I try to access it. If I delete the update it works with the old store.
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Nov 11, 2015
Ever since the android 6 update I have noticed that Google play services is always top of my battery drain stats.
Also the mobile radio active figure is always going up and up!
I do have a android wear device synced but I always have and never noticed this is lollipop.
What could be causing this? I don't have Google now or location services on ...
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Oct 27, 2015
Noticed that Google Play Services battery optimization is grayed out and I can't turn in on.
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Jun 8, 2015
I reset my phone because after 5.1.1 update my phone battery was poor so i reset my phone copied songs from my PC to nexus 5 when i open Google play music it is unable to detect those transferred songs. when i went to ES Explorer i can able to see all the songs i copied. what should i do? one more reset? is there any way to say google play music about songs presence?
P.S i already deleted cache, cleared data of that app no use
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Jun 3, 2014
Is Google Play Store not avaiable on Iphone?
Info:
iPhone 4S, iOS 7.1.1
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May 15, 2015
I bought a song from the play store the other day only to find that Google Play Music will no longer play any music on my Nexus 5. I do have PowerAmp set as my default player (I think) and I cleared the GPM app cache. It should work but it doesn't play anything at all, none of my other music either.
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Nov 29, 2014
how to download and install apps from Google Play to Nexus 5 through PC? I connected my Nexus 5 to PC, how to download apps from Google Play? Nothing happens once I press install.
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Nov 8, 2013
My music library lacks decent album arts, and I was wondering if there is any way of getting rid of the full screen album art on the lockscreen and instead just having my regular wallpaper?
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Dec 13, 2014
How do you install the google play store app?
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Jun 9, 2014
Just got my M8 Friday and I absolutely love it so far. However, both me and my husband have tried tirelessly to find how to search Google, or the Play Store, or other places in the phone with a search bar. We came from the Droid Razr (talk about an upgrade!) and that had a "GO" button to tell Google to search more than just the drop-down, suggested searches results. Is there anything on the M8 that is equivalent - to make Google actually search what you typed in, rather than having to choose from suggestions (which usually aren't what you want)?
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May 18, 2015
My google play store keeps coming up when I go to my browser or contacts after my phone has been idle for an hour or so. It will say "Just for You". Really aggravating.
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Jun 8, 2012
I am a developer redesigning my 2d games to be 3d games and I am going have them be specifically for ps certified devices. I am using my new paid copy of ps mobile suite and they play(do far) pretty good on the vita( still a few bugs to work out) but on my xperia play when I try to play them for some reason my xperia keeps trying to access the ps storeWhich isn't a problem . The problem is that I bought the xperia play remanufactured as a test device only but then decided to activate it anyway. So my problem is that when I try to access the ps store I get a 8008104D error. Now I know that this error is because my xperia isn't telling the network that it's an xperia, but it obviously is. So would this be something missing from the framework res.apk or could it be something else? I have Redlands the phone using the update tool, rooted it, all ps certified and xperia certified .jar and all .xml files are in their proper folders as far as I can tell. Why would my expedia be telling the ps store that it isn't an xperia?
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Jul 25, 2015
I just starting experiencing this yesterday when I tried downloading line messenger but google download bar keeps loading but actually doesnt download it and give an error 194.
I tried downloading other apps and the same happened so I tried troubleshooting by researching over the internet and got a very few solutions like:
-clearing google play store cache and data
-clearing google services cache and data
-then rebooting
I also tried re-syncing my google accounts
I have two of them one is personal and the other is my office
I also tried using just one account but no luck
so eventually I came to a conclusion of hard reset which usually fixes everything
But guess what no luck with a bit of different outcome
the download status keeps downloading but does not actually download only this time it doesn't give any error messages like "194"
I am using wifi i don't use mobile data also my mobile is LG G3 D855 on android lollipop 5.0 which came with the mobile.
So is it my account or my wifi that has a problem or is my phone malfunctioning. Cause I can still download apks and install them just that I cant from google play store...
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Oct 13, 2015
So I downloaded a movie from the Google Play Store and I get sound but no video. Not sure if I need a flash player but I've tried to get one and basically no go...
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Apr 11, 2015
I just got my phone yesterday. I tried to download apps from the play store, and it just keeps saying it's downloading. But it never starts. I've tried just doing one at a time, and it still doesn't work.
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Dec 31, 2014
I purchased my xperia z2 on oct 2nd 2014...my mobile data shows h+ and 3g and i cn browse al fine on chrome and al other apps including play store. But i cnt dwnload anytin in play store.. I even tried clearing cache and data...bt no luck....i din ve dis problem in 4.4.2
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May 27, 2015
I've tried restarting and removing the battery but even after that I still get an error downloading update notification from the play store. I do have to most updated version of lollipop t-mobile has for the S5 (5.0).
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Mar 31, 2015
For a couple of days now, I can no longer download Apps from the Google Play Store. The store shows "Installed", but they're no where to be found on my phone. Never had this happen on any phone before.
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Nov 29, 2015
I bought my son his first cell phone 2 days. When we search for different apps the Google Play Store crashes and gives the error message: 'Unfortunately, Google Play Store has stopped." We took the phone back to Verizon and they replaced it but it is still happening. We tried a factory reset and logged in with a different Google account but we still get the error message. What we can try?
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Jun 30, 2015
Whenever I open Youtube all hat shows up is the loading circle and nothing else will happen. When I open the Google Play Store the background just shows white and nothing else. This has been happening for the last couple days. I have tried force stopping both of them and tried everything to try getting them to work.
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Oct 10, 2013
Unable to update / download apps from Google Playstore on Z3 and my brothers Z3 compact, i am stuck in downloading page. I have cleared data, cache, restarted both the phone still the same. I have tried using WIFI and mobile date still the same. Last resort is to re install either trough PC Companion or through service center.
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