Google Nexus 5 :: Phone Wifi Only Connects When Screen Is On
Dec 29, 2015
I have this problem for some time now (at least since the marshmallow update). If I move my Nexus 5 to a different place, far from the current Wi-Fi AP, it does not connect to the nearest saved AP, it only does that if I wake up the screen.
The Wi-Fi works properly when the screen is off, I still get the notifications and all, I just have to stay connected to the same AP. I have tried everything to find what is the problem, but I can't find it.
I did a factory reset, it was working again, but when I did the first time Google account login, it started again, even on safe mode.
I thought I corrected it by doing another reset and not recovering my account , but when installing some apps it started again.
Every time I think I found the app that causes the problem and uninstall it, the Wi-Fi problem eventually returns
and I don't know what to do more.
What I have found out is that even uninstalling the app I think is the culprit, the Wi-Fi only works again properly if I reboot the phone, so maybe I have not found the app, and the Wi-Fi only works properly because I rebooted the phone?
The apps I have on my phone are the same I have in my Nexus 7 (2013), and with all those apps, the Wi-Fi works properly on the Nexus 7.
Is there anyway to know if is the phones fault, or some app (that makes the Wi-Fi not work properly on the Nexus 5,but not in the Nexus 7)?
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Sep 30, 2014
Is there a switch or something I need to do to have it connect to public wifi accounts? When we were in hotels with free wifi my phone wouldn't connect. It would find the wifi of the hotel to connect to, I would press connect, and then it would take me to a supposed webpage to "log in" for free but that webpage would NEVER load! And I would wait, and wait to no avail.
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Mar 4, 2014
I can't seem to figure out why my WiFi keeps turning on and off all by it self. Connects for like a 30 secs and then reconnects, then disconnects and reconnects.
Things I've done:
- Avoid poor connections is off.
- Reset router.
- Reset phone.
- Disconnected and reconnect to router.
- Router firmware up to date.
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Oct 6, 2015
I have noticed that while in the battery stats screen Wifi is using over 10% of my battery and is on the top of the list. It was never like that in Android 5.1.1. I have restarted my phone several times.
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Dec 18, 2015
I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or something like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem. [URL] ....
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Dec 11, 2014
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
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Nov 6, 2013
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed.
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
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Nov 23, 2015
I have been having this issue that when i am out of wifi range my n6 does not disconnect from wifi . Looks like its connected but no connection with no data service.
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Nov 21, 2014
So for about a week and a half, my Nexus 5 would not allow me to turn on my WiFi. When it first started, if I tried to turn on WiFi then my phone would just shut down and start back up like nothing happened. If I had the WiFi on already, then it would randomly reboot until I turned WiFi off. I searched threads and found nothing that wouldn't void my warranty (I got it in March).
After a couple days, rather than randomly turning off, my Nexus chose to just never let me control the WiFi ever again. I attached a photo to the post that shows what it looks like when I go into my WiFi settings. I no longer have any control over whether my WiFi is on or off, although it has been stuck on the "Turning On WiFi" phase for well over 2 days. Also, all these reboots are hard reboots as in, it doesn't warn me, the screen just goes black and starts back up. Heres what I have tried to solve this issue:
- Reboot
- Format Cache
- Startup in Safe Mode
- Uninstall some Apps
- Contact Google
- Factory Reset
- Updating all my Apps
- Installing Android 5.0*
* This leads me to my second issue, if my screen turns its self off or I press the power button on the side of my Nexus to get the screen to turn off, then my phone just hard reboots. What's even worse is that if I leave it on in my pocket and it randomly restarts due to it automatically dimming/turning off the screen, then, until I hold down the power button to normal power off, my phone will be stuck in a reboot loop. My screen dims, then turns off, then it just reboots and it does this again and again and again. This issue only started happening AFTER the Android L or Android 5.0 (whatever you prefer to call it) update.
All while this is happening, my Bluetooth refuses to turn on, almost like my WiFi, but with my Bluetooth, if I slide the circle to one side to turn it on, it just randomly snaps back into the "Off" position. I contacted Google before Android 5 came out, so the dim screen/power button problem I listed in the paragraph above was not happening.
Now this whole time, with the exception of Android 5.0, as long as I didn't have WiFi on or I didn't have control over the WiFi on/off setting, my phone was fairly stable and I was able to get some stuff down, again, with the exception of the Android 5.0 update.
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Jun 30, 2014
Is it just me or does WiFi turn off when you get an incoming phone call? When I am at home, I am hooked up to wifi. When I get a call on my N5, I can see the wifi disconnect, it connects to LTE, then the phone rings. When I hang up, WiFi will reconnect.
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Jan 4, 2015
I have a Nexus 5 (USA Google Play Store version) and have had issues with WiFi dropping out for a while now. The WiFi on the phone often freezes. What I mean by freezing is webpage might stop loading half way through or a video might stop streaming and just freezes. To get the WiFi to work again I have to turn WiFi off and then back on again. I have reset the phone and have tried another nexus 5, and still have the same issue. All of the other devices that I have (several computers, tablets, iPhones, an s4, etc) work fine. I have 3 Fritz! box routers that all have the same SSID, password, etc. I am using Verizon Fios.
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Jan 18, 2014
First and foremost I'm a new Android user coming from the iPhone and I absolutely love everything about it. My one problem isn't Android; however, it's been this N5 wifi connection issue. I cannot connect to my home wifi whatsoever.
I do have unlimited data with my plan but still, the use of WiFi is obviously important. Has Google stated they are working on a fix for this?
I'm at the point of possibly returning my N5 for a different phone as much as I love everything else with this phone.
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Oct 11, 2015
For the past few weeks, my phone has been struggling to stay connected to my home WiFi. I feel like it might be a problem with the WiFi itself, since my phone remains connected to other WiFi sources. The network shows up on my phone, but just shows its status as "Saved" and won't connect.
I have a Nexus 6, Verizon, on 5.1.1, build LMY48M. It is not rooted, and I don't have any battery saver apps or firewall apps on my phone.
My WiFi at home is Comcast WiFi, a 2.4 GHz signal, with G and N supported protocols, with WPAWPA2-TKIP/AES security. The firewall security is set to low. I have a modem/router combination (the one you lease from Comcast).
I have tried most things described on the internet; forgetting the network on my phone and reconnecting, resetting the wireless modem, updating the modem, switching WiFi on and off, the same with airplane mode, changing my wireless on the phone from automatic to 2.4Ghz and 5GHz, and nothing has worked. If I turn the phone off and then back on, it will reconnect to the WiFi, but will only stay connected for a few hours, at which point it won't connect.
I've had to turn my cellular data off completely because my phone is devouring my mobile data.
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Sep 5, 2015
I normally have my Nexus 5 phone WiFi connected to my home network and have Data turned off.
If I move out of range of my network obviously the phone's WiFi connection drops.
When I return to within range of my home network my phone doesn't automatically reconnect to my home network. I have to press the power button on the phone to wake up the screen and within a couple of seconds the phone connects to my home network.
When I first got the phone I never had this issue. The phone would reconnect to my home network even though the screen hadn't been woken up.
When I got the phone it was on an older version of Android .. before Android version 5.
I have run the phone in Safe Mode and the automatic reconnect still doesn't occur.
So on Lollipop 5.1.1 should the reconnect to WiFi be automatic ?
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Jun 27, 2015
Phone reboots by itself, now that has stopped but the WiFi won't connect. Go to settings and phone stuck in WiFi turning on and the on/off slide is greyed out.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Mar 12, 2014
I'm having major issues with WiFi after the kit Kat update. I've turned off WiFi optimization and my WiFi still automatically turns itself on even though I have WiFi off.
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Feb 28, 2015
A quick Google search says the Nexus 6 does not support HDMI. I will be taking a couple trips out of the country where I am hoping to access live sports on my phone but would like to watch them on a TV of course.
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Jun 17, 2010
I am going on holiday next week and this will be the first time I'm taking the phone with me (except in Switzerland where it remained in flight mode throughout). I want to ensure I don't get hit with any charges on my return.
I will be using the WiFi functionality as the hotel is WiFi enabled and I will be receiving/sending texts and phone calls. However, I do not want, under any circumstances, my phone to connect to the internet using the network as the fees are astronomical. How can I ensure that the phone only ever connects via WiFi?
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Nov 4, 2015
I have the setting checked but its not detecting the voice command.
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Jul 16, 2015
I broke my screen. the phone is still booting up and giving notification sounds and such but the screen is damaged and won't show anything. wondering if i can view the desktop on my pc with windows 7.
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May 26, 2015
Nexus 5 16gb
My wife hates the swipe method of answering . Is there an app which might show "answer"or"decline" on screen.
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Nov 18, 2015
When I take/get a phone call my display stays black when i remove it from my ear for at least 5 seconds even pressing the power button doesnt wake it up ... I am on stock 6.0 but i also got that problem on cm12,1
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Feb 14, 2015
It just started with my N6. I can cover the sensor with my finger and the screen goes off, while on a call.
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May 6, 2015
My phone just fell from about two feet up and nothing physically happened to it. The only thing that happened is that it won't rotate anymore. I checked the auto rotate function and it is not on "portrait".
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Oct 1, 2014
Stock 4.4.4.
Rooted
Locked
If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks.
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Dec 13, 2013
I have been having some weird issues with my phone. Sometimes when I recieve a call the phone rings but the screen will not turn on. Also some other random issues. I am stock and not rooted. Usually a reboot fixes the issues.
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May 26, 2015
i just bought my nexus 6 today and also a screen protector.
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Nov 23, 2013
My new Nexus 5 phone came with logo "nexus5" right in the middle of the screen. How can I get rid of it?
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Dec 3, 2015
So I thought I can use "OK Google" when screen is off and it's not on charger. I can get it working on lockscreen and when it's plugged in but off the charger screen off I can't get it working.
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Aug 15, 2015
My phone often rebooting after I unlocked the screen. I don't remember when it started behaving like this, but I already did a clean flash, change the rom, swith unlock to 'none' but didn't work.
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