Google Nexus 5 :: Why Not Answer To Phone Call When Screen Is On
Oct 1, 2014
Stock 4.4.4.
Rooted
Locked
If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks.
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Apr 3, 2014
I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it.
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May 9, 2014
When trying to answer a call on my Nexus5 and it is locked . It will let me send text messages ( I am driving , etc) but will not let me answer the phone. Insufficient resources go to theme menu and reset. I cannot find a theme menu anywhere. Not in settings, nor elsewhere, any way other than factory reset?
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May 26, 2015
Nexus 5 16gb
My wife hates the swipe method of answering . Is there an app which might show "answer"or"decline" on screen.
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Nov 18, 2015
When I take/get a phone call my display stays black when i remove it from my ear for at least 5 seconds even pressing the power button doesnt wake it up ... I am on stock 6.0 but i also got that problem on cm12,1
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Feb 14, 2015
It just started with my N6. I can cover the sensor with my finger and the screen goes off, while on a call.
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Jul 11, 2015
When the phone is connected to bluetooth in the car, an incoming call automatically answers. I don't always want to answer all calls, so would like to turn it off.
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Jul 29, 2014
Recently i got careless and i accidentally cracked my nexus 5 screen after dropping it on the ground
Currently the touch screen works but there is a problem. I am unable to answer calls as the screen goes black and does not turn on again until the person has hung up or until i reset the phone. Also when i try to call out the screen turns black as well and exhibits the same symptoms as listed above.
From people who have had experience with cracked Nexus 5 screens, do you think replacing the digitizer + lcd will fix this issue or did i screw up something big
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Nov 18, 2015
How to setting answer phone call by push home button or using fingerprint? It is not easy to swipe to right when I use the left hand.
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Nov 12, 2013
This is happening often. When I have an incoming call the call screen appears and phone rings. I go to answer by dragging the icon to the green answer icon and nothing happens. The phone continues to ring. Trying to drag to the red ignore call icon has the same result. Eventually the caller gets sent to voicemail, but the phone remains locked in this state and needs to be rebooted before it is operational again. I thought it was related to teh phone being in a lockscreen state, but it now appears to be random. I have contacted Google and they said they have not heard of this issue before. Essentially it is unusuable as a phone.
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Apr 21, 2010
I have seen others having the same problem: it used to work fine, but suddenly I can't answer phone call by just swipe the screen. I have to unlock using the side unlock key, and answer the phone. I now set the Any key Answer function on, so I can answer by pressing the white key or the unlock side key. But I am afraid that the side lock key is going to give after prolonged use. And it's kind of inconvenient especially when I don't want to answer a call. I have tried soft reset, hard reset, and taking out the battery and everything. Nothing worked. Can anyone give me advice on this issue?
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Mar 22, 2015
I have had my Nexus 6 for a while now and haven't had any problems with it. But since updating android to 5.1 I can no longer turn on my screen during a phone call. I can't hang up, hit any numbers or anything else. I changed the setting so when I hit the power button it ends the call. But I am still left with the problem of not being able to hit any keys so I can't check my voicemail anymore. I tried doing a factory reset and I am still left with that same problem.
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Oct 8, 2015
I got marshmallow update yesterday and it is awesome, but I am facing one small issue. My screen stays off after a call ends. Why is that? Facing this issue in android 6?
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Jan 20, 2014
I don't know if is the phone or Sprint, but there's any way to keep LTE on while on a phone call. I know my galaxy 1 and my IPhone 5s the LTE stay on during phone calls.
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Jun 4, 2015
When I make or receive a call, if I take the phone away from my ear, I cannot access phone app to place call on speaker, access keypad, or end call. This has happened since the latest Android up update. Using Nexus 5.
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Nov 4, 2013
Is call recording possible on Nexus 5? Can you record both sides with a good quality?
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Jun 30, 2014
Is it just me or does WiFi turn off when you get an incoming phone call? When I am at home, I am hooked up to wifi. When I get a call on my N5, I can see the wifi disconnect, it connects to LTE, then the phone rings. When I hang up, WiFi will reconnect.
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Mar 7, 2014
I got my N5 since 2 months (and love it), but i got this weird sound coming almost every time i phone... It's hard to describe but, most of the time, it consists of 3 small quick "knocking" sounds... it happens like 1 min after the call begins, and happens mostly one time (one series of 3 knock knock knock)...
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Oct 24, 2014
I just got a Nexus 5 running Android 4.4.4 yesterday (graduated from a 3 year old Samsung Ace so I am a little overwhelmed by the fancy new phone!!). I can't seem to find a call log anywhere? When I hit the phone symbol, it brings up the 'speed dial' screen with the most frequently called contacts, but there doesn't seem to be the typical call history with calls made, missed calls etc....or at least I can't find it!! I missed a few calls today and after the notification disappeared I can't find the numbers again!
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May 5, 2015
some of my contacts relate to my work and i fill their company name when saving them to my contacts.
However when receiving a call from a work colleague i get only his NAME and the Company is now shown.
Question - is there a way to see the company name of the contact as well when receiving a call?
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Feb 13, 2014
Is there any way to turn on notification sounds (for new text msg or email etc.) during phone calls?
I find myself constantly taking my phone away from my ear during calls to check if there are any new notifications since the sounds get muted during call and find this kind of annoying. Seems like this should be a standard option, no?
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Mar 18, 2014
I have a Nexus 5 running Android Kit Kat 4.4.2. Overall this is a great phone but i am facing some issues that i will describe below:
1) This i noticed 2 months ago. I dont know if it still has it: I was calling a friend and he didnt answer. Then the whole day i was waiting for him to call back but he never did (at least according to my phone). When i called him again he told me that he called me back, the phone rang 3 times and then he got the message we get when someone rejects the call or the phone is out of battery. I never had a missing call to know that he called back. This is a very tricky error, since maybe you are missing incoming calls from your boss. To you it appears like you never received the call, but to your boss it seems like you are ignoring him. Not a good thing.
2) This is a problem i am getting for the last 2 months. When someone calls and the device is sleeping, i hear the ringing, i unlock the phone but what i get is the main page of the device. No incoming call notification, no dialer, nothing.Only the ringtone. If i press the phone app i get 3 choices:
a) use touch tone keypad
b)return to call in process
c)add call
Pressing "return to call in process" doesnt do a thing. To see who has called you, you must go to the missed calls after the ringing is over. Also if you dont restart the device, the problem stays there. The only solution is to restart the device. After restarting the device the problem goes away for 2-3 days and then it happens again.
I dont know if other Nexus 5 owners are experiencing the same problems, but since a smart phone is based on making and receiving calls, these 2 problems must be addressed by Google ASAP.
Also, i am not willing to factory reset my device, if i am not sure that this will 100% solve the problem.
PS1: My device is NOT rooted.
PS2: My brother's Nexus 4 started having the same problem (problem number 2) after updating to Kit Kat 4.4.2. But not in the same frequency as my Nexus 5.
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May 29, 2014
I was wondering if there's any way to change the behavior of audio routing when answering calls from the device itself. Bluetooth headset is connected > a call > the call answered from the device itself (not from headset button) > The problem: Call audio is still routed to the headset..Bluetooth headset is connected > a call > the call answered from the device itself (not from headset button) > Call audio it routed to the device earpiece..Bluetooth headset is connected > a call > the call answered from headset button > Call audio it routed to the headset?
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Sep 22, 2014
I was trying out several different dialer apps. All was going well until I suddenly lost my dialer controls altogether. I tried going back to Hangouts and good dialers, but no luck. I even cleared/rebuilt device cache from the Startup menu.
Here is what's happening:
1. After I dial a number and hit the 'dial' key, it starts dialing. At the same time the dialer app goes away and I cannot get back to call controls. Cannot pull up the numeric pad.
2. From the top pull down menu I used to see a "call in progress" option which took me to the dialer controls. It is not there anymore.
3. The phone rings when I get an incoming call, but there are no controls to pick up or ignore.
Some additional information as this appears to be a tough one:
The last dialer app that may have caused this was 'ExDialer'. After I installed it, it started acting this way. After I uninstalled it and cleared the device cache, it remained the same no matter what dialer I choose.
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Aug 16, 2011
Cant call anybody and then friends try to call me they get my answer mashine.Reinstalled the software, but it didnt help.SMS is working fine.Have tryede my card in another phone, and then it worked fine.
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Feb 28, 2015
A quick Google search says the Nexus 6 does not support HDMI. I will be taking a couple trips out of the country where I am hoping to access live sports on my phone but would like to watch them on a TV of course.
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Oct 30, 2015
So just got my 6p yesterday but it seems as though ambient display although turned on is not working ND when I answer a phone call my screen stays black during the call and won't wake up.
So apparently it's because the tempered glass screen protector is covering the proximity sensor. I still have to actually test that theory out once I get a new protector but from doing some digging that most def it. Just a heads up I used the one by super shieldz so don't buy that one until they make a cut out for the sensor.
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Nov 4, 2015
I have the setting checked but its not detecting the voice command.
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Jul 16, 2015
I broke my screen. the phone is still booting up and giving notification sounds and such but the screen is damaged and won't show anything. wondering if i can view the desktop on my pc with windows 7.
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Jun 24, 2010
When someone calls me it says "Slide to answer".This is my first iphone but doesn't it usually show a green and red button that you hit to reject or deny the call? How do i deny the call now?
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May 6, 2015
My phone just fell from about two feet up and nothing physically happened to it. The only thing that happened is that it won't rotate anymore. I checked the auto rotate function and it is not on "portrait".
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