Google Nexus 5 :: Can't Answer Incoming Calls On 4.4.2
Mar 18, 2014
I have a Nexus 5 running Android Kit Kat 4.4.2. Overall this is a great phone but i am facing some issues that i will describe below:
1) This i noticed 2 months ago. I dont know if it still has it: I was calling a friend and he didnt answer. Then the whole day i was waiting for him to call back but he never did (at least according to my phone). When i called him again he told me that he called me back, the phone rang 3 times and then he got the message we get when someone rejects the call or the phone is out of battery. I never had a missing call to know that he called back. This is a very tricky error, since maybe you are missing incoming calls from your boss. To you it appears like you never received the call, but to your boss it seems like you are ignoring him. Not a good thing.
2) This is a problem i am getting for the last 2 months. When someone calls and the device is sleeping, i hear the ringing, i unlock the phone but what i get is the main page of the device. No incoming call notification, no dialer, nothing.Only the ringtone. If i press the phone app i get 3 choices:
a) use touch tone keypad
b)return to call in process
c)add call
Pressing "return to call in process" doesnt do a thing. To see who has called you, you must go to the missed calls after the ringing is over. Also if you dont restart the device, the problem stays there. The only solution is to restart the device. After restarting the device the problem goes away for 2-3 days and then it happens again.
I dont know if other Nexus 5 owners are experiencing the same problems, but since a smart phone is based on making and receiving calls, these 2 problems must be addressed by Google ASAP.
Also, i am not willing to factory reset my device, if i am not sure that this will 100% solve the problem.
PS1: My device is NOT rooted.
PS2: My brother's Nexus 4 started having the same problem (problem number 2) after updating to Kit Kat 4.4.2. But not in the same frequency as my Nexus 5.
This is happening often. When I have an incoming call the call screen appears and phone rings. I go to answer by dragging the icon to the green answer icon and nothing happens. The phone continues to ring. Trying to drag to the red ignore call icon has the same result. Eventually the caller gets sent to voicemail, but the phone remains locked in this state and needs to be rebooted before it is operational again. I thought it was related to teh phone being in a lockscreen state, but it now appears to be random. I have contacted Google and they said they have not heard of this issue before. Essentially it is unusuable as a phone.
I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it.
Recently i got careless and i accidentally cracked my nexus 5 screen after dropping it on the ground
Currently the touch screen works but there is a problem. I am unable to answer calls as the screen goes black and does not turn on again until the person has hung up or until i reset the phone. Also when i try to call out the screen turns black as well and exhibits the same symptoms as listed above.
From people who have had experience with cracked Nexus 5 screens, do you think replacing the digitizer + lcd will fix this issue or did i screw up something big
I was trying out several different dialer apps. All was going well until I suddenly lost my dialer controls altogether. I tried going back to Hangouts and good dialers, but no luck. I even cleared/rebuilt device cache from the Startup menu.
Here is what's happening:
1. After I dial a number and hit the 'dial' key, it starts dialing. At the same time the dialer app goes away and I cannot get back to call controls. Cannot pull up the numeric pad.
2. From the top pull down menu I used to see a "call in progress" option which took me to the dialer controls. It is not there anymore. 3. The phone rings when I get an incoming call, but there are no controls to pick up or ignore.
Some additional information as this appears to be a tough one:
The last dialer app that may have caused this was 'ExDialer'. After I installed it, it started acting this way. After I uninstalled it and cleared the device cache, it remained the same no matter what dialer I choose.
Okay so my Sprint Nexus 6 is not receiving calls while it's connecting to Wi-Fi and on LTE the only way I can get the phone to receive calls consistently is keep it on 3G this issue is been reported all over the internet I've had the phone for 10 months and just really noticed it was doing this. It appears to be an issue with Wi-Fi and LTE on at the same time if I'm out and about and not on Wi-Fi LTE in phone calls work fine but if I'm in the doors and have Wi-Fi on my phone will stop receiving calls after about 10 minutes of sitting.
When receiving a call, half the screen is blank. I only get to see the top of the contacts picture and the green and red "phones" for answering and rejecting the call are also not visible.
When my phone rings, the screen doesn't turn on. It's like the screen is off. It's vibrating, ringing, but I can't see who is calling. If I hit the lock/power button then I get the lock screen, I can unlock the phone and answer. This has been happening for the past week or so.
I just install the factory image for lollipop. My screen doesn't turn on when I receive incoming calls. The ring tone will play but the screen remain turned off. I want the screen to turn on automatically with the incoming call dialer like kitkat or any other android version. so I can pick up the call.
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
When my LG G3 phone rings I do not get any options to answer the call and if the phone screen is sleeping it does not waken up, I can make calls and receive call but just cannot answer them......
I've had a brand new Xperia Z3 less than a week and I can see when I am getting an incoming call. But, if I'm texting at the time, although I can see the call notification I can't respond to it and the buttons disappear from the bottom of the screen. The slide down options from the top of the screen also disappear. The phone just freezes and I have to restart the phone every time. I don't know if it's doing this with other apps, or whether it's just the messaging app.
I'm unable to answer any incoming calls because the display becomes unresponsive. If the screen is blank, it remains blank until the phone stops ringing. If the screen is active, it remains active but unresponsive for the duration of the ring. I'm still using Kit Kat 4.4.4.
WHEN A CALL COMES IN AND I TRY TO ANSWER I IMMEDIATELY LOSE THE CALL.
I have set the Home button to answer calls and I could lose them that way OR if while using the phone and I get the little window from an incoming call with ANSWER or REJECT and I hit ANSWER I can lose call that way also.
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
I installed Full Screen Caller ID but wasn't happy with the functionality of it, so I uninstalled it. Then, the next time I got a call I no longer had the standard HTC Sense UI Slide to answer (down to answer, up to send to VM) but instead just had the Answer and Ignore buttons. how I can get the slide back? Or, if there's another app that gives you a slide to answer? All of the apps that I've found do the opposite, and give you buttons instead of a slide, but not what I'm looking for.
Ever since my phone was updated to ICS, I've noticed that once in a while (it's probably happened 5 times now) I can not answer an incoming phone call. Usually it's while my phone is in the Droid 4 car dock, but it has also happened without it being connected to anything. What happens is my phone will ring either through the phone speakers and my bluetooth headset (if connected), but the phone "answer" screen will not pop up, and the phone doesn't respond to any type of input, which forces me to reboot my phone by holding down the power/volume down buttons. Once the phone boots back up, there is no record of who called me in the recent calls list, so hopefully they leave me a voicemail otherwise I have no idea who called me. After the first couple times this happened, I decided to perform a factory reset, hoping that this would fix the lag/freeze up issue, but it did not correct this problem. The only way that I can think of trying to minimize the occurrences of the phone freezing up/ running sluggishly would be to perform a reboot every couple days or so to clear up the memory.
Just about a week ago, my phone started to act up by not showing the option to answer or ignore incoming calls. I've tried restarting the phone and messing with setting but nothing.
So today has started yet another problem. Now when I go to answer my calls or make a call, it is automatically on speakerphone. I turned my phone off and it helped for a few calls and now the problem has returned. I have heard of USB ports going bad or something of that sort (not really familiar with it). Hopefully this is not what happened, yet then again maybe I could get a refurb not riddled with problems.
I had an 8 month old phone that was actingup , going to speaker phone with no buttons being pushed , couldnt answer incoming calls, couldnt see who was calling . Yesterday i had it swapped out for a new refurbished unit and it is doing the same thing today . Has anyone heard of or experienced any of these problems
I was wondering if there's any way to change the behavior of audio routing when answering calls from the device itself. Bluetooth headset is connected > a call > the call answered from the device itself (not from headset button) > The problem: Call audio is still routed to the headset..Bluetooth headset is connected > a call > the call answered from the device itself (not from headset button) > Call audio it routed to the device earpiece..Bluetooth headset is connected > a call > the call answered from headset button > Call audio it routed to the headset?
If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks.
When the phone is connected to bluetooth in the car, an incoming call automatically answers. I don't always want to answer all calls, so would like to turn it off.
When someone calls me and I want to answer the call by swiping the green button I got nothing even I can't end the call by swiping the red button or even by pressing the lock key. I have to wait until the caller ends the call and then I call him back.
When trying to answer a call on my Nexus5 and it is locked . It will let me send text messages ( I am driving , etc) but will not let me answer the phone. Insufficient resources go to theme menu and reset. I cannot find a theme menu anywhere. Not in settings, nor elsewhere, any way other than factory reset?
