Galaxy S5 :: Why Can't Answer Incoming Phone Calls On Samsung Phone
Apr 25, 2015
When someone calls me and I want to answer the call by swiping the green button I got nothing even I can't end the call by swiping the red button or even by pressing the lock key. I have to wait until the caller ends the call and then I call him back.
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Oct 8, 2014
I've had a brand new Xperia Z3 less than a week and I can see when I am getting an incoming call. But, if I'm texting at the time, although I can see the call notification I can't respond to it and the buttons disappear from the bottom of the screen. The slide down options from the top of the screen also disappear. The phone just freezes and I have to restart the phone every time. I don't know if it's doing this with other apps, or whether it's just the messaging app.
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Apr 22, 2015
Just about a week ago, my phone started to act up by not showing the option to answer or ignore incoming calls. I've tried restarting the phone and messing with setting but nothing.
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Nov 12, 2013
This is happening often. When I have an incoming call the call screen appears and phone rings. I go to answer by dragging the icon to the green answer icon and nothing happens. The phone continues to ring. Trying to drag to the red ignore call icon has the same result. Eventually the caller gets sent to voicemail, but the phone remains locked in this state and needs to be rebooted before it is operational again. I thought it was related to teh phone being in a lockscreen state, but it now appears to be random. I have contacted Google and they said they have not heard of this issue before. Essentially it is unusuable as a phone.
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Feb 2, 2010
I had an 8 month old phone that was actingup , going to speaker phone with no buttons being pushed , couldnt answer incoming calls, couldnt see who was calling . Yesterday i had it swapped out for a new refurbished unit and it is doing the same thing today . Has anyone heard of or experienced any of these problems
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Oct 19, 2015
My galaxy s6 wont let me answer calls, it rings but doesnt even show that a calls incoming and gives me no option to answer
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Jun 9, 2015
I have recently picked up a Galaxy S6 and have an issue with answering incoming phone calls. The phone will ring, but often when I pull it out of my pocket it the screen stays black and doesn't have an option to answer. If I unlock the phone with my fingerprint it just takes me to the home screen like normal and there is no option to answer the phone anywhere.
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Jul 24, 2014
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
Model Number: SM-G900W8
Android Version: 4.4.2
Baseband Version: G900W8VLU1ANF3
Kernel Version: 3.4.0-1947824
dpi@SWDD6012 #1
Mon Jun 16 11:53:24 KST 2014
Build Number: KOT49H.G900W8VLU1ANF3
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Jan 7, 2016
WHEN A CALL COMES IN AND I TRY TO ANSWER I IMMEDIATELY LOSE THE CALL.
I have set the Home button to answer calls and I could lose them that way OR if while using the phone and I get the little window from an incoming call with ANSWER or REJECT and I hit ANSWER I can lose call that way also.
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Aug 7, 2012
my SGS 2 has started to divert to answer machine after only a couple of rings? How can I change the time phone rings before going to the answer machine?
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Dec 3, 2015
When i go to Sound > settings > Vibrations> " Vibrate while ringing " is greyed out.
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Sep 16, 2015
All of a sudden, I see voicemails on my phone but the S5 will not ring when someone calls. I have the volume up.
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Apr 30, 2015
I can call out on my phone but it does not ring or display when someone calls me. I do however get a message if one is left but no notification that there is a voice mail ...
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Apr 18, 2012
Started to get to grips with my S2 after switching over from Blackberry for business. Must admit, i'm quite enjoying it now! I still use an iPhone for personal so it's quite nice to have the comparison..Anyway, sitting at my desk with my headset on I would love to be able to answer my client calls and reply to SMS by using my PC instead of the phone itself. It may sound lazy but it'd be so much quicker to just stick it in a USB dock or something and then not have to worry about it again all day.Is this possible? I've seen something called MOBILedit but the reviews don't seem too clever.
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May 21, 2015
why are all incoming calls on my S5 showing as unknown or restricted
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Oct 5, 2013
im coming from iphone and used to seeing the answer call and hang up button or answer call and hold. i dont see anything like that on this phone, seems like it just automatically places original call on hold. any way to automatically disconnect from that call and pick up the new one?
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Dec 15, 2011
When I get an incoming call on my Sprint Galaxy S II with my Plantronics Voyager Pro headset, I have to press answer on the phone, then hit keyboard, then hit 1 to answer the call (which is ridiculous, especially if I am driving). Is there a way I can set the phone so I can answer calls just by tapping my headset like all other phones I have had in the past?
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Jul 16, 2010
Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.
Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.
This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.
That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.
For me i am greeted with deadly silence, then a little notification saying 'No Answer'.
I have restarted the phone;
Restored Factory Settings'
Upgraded to the latest firmware it will let me, being v20;
Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.
On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.
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Nov 21, 2011
I started getting a prompt --- a voice recording telling me if i wish to answer the call select "1" how do I stop this
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Oct 28, 2012
I have a S2 on UK Vodafone contract even though I am currently living in NZ. My phone is a UK model.UK Vodafone have terminated the Passport service as of 1st November which means I now go on to NZ roaming which at �1.65/NZ$3.30 a minute is somewhat steep - I also pay that amount for the incoming call.I now need to block all incoming calls on my phone so as I am not tempted to answer calls at odd times of the day or night (quite hard when we are 13 hours ahead of UK and totally out of sync with them) and pay extortionate amounts of money BUT I need to leave the phone available to make and receive text messages.It is not as easy as to just get a NZ phone contract as this was my life line with friends and family in UK until my provider pulled the passport service so need to disable the phone I have.how to do this so as I can still send/receive text but NOT receive voice calls on my S2?
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Jul 7, 2015
Samsung Galaxy S5 receives calls from everyone except one person, what can I do?
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Jul 16, 2010
I updated my E55 software to the latest one and now if a call comes in, the phone sometimes just freezes, no button responds and I cannot answer the call !
Is there any possibility to revert software back to older version ?
I had no problems before
Also please fix the phonebook bug , if one name has several numbers , I cannot call either of them , it just cancels it.
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Sep 1, 2012
Phone rings but upon selecting answer button, i cannot hear caller nor they, me. Auto answer is set to Out of Holster. Using 7.1 Bundle.
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Mar 5, 2011
is there a way (setting or app) to set the actual buttons for answer/ decline a call instead of the touch screen?
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Jan 21, 2016
When my LG G3 phone rings I do not get any options to answer the call and if the phone screen is sleeping it does not waken up, I can make calls and receive call but just cannot answer them......
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Nov 8, 2014
Since the latest software uppdating, I cannot answer incoming calls. The phone is ringing but no botton for answering shows up.
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Dec 15, 2014
When somebody calls me, the screen remains "black". I can`t see any answer option or who is calling.
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Nov 19, 2014
I'm unable to answer any incoming calls because the display becomes unresponsive. If the screen is blank, it remains blank until the phone stops ringing. If the screen is active, it remains active but unresponsive for the duration of the ring. I'm still using Kit Kat 4.4.4.
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Mar 18, 2014
I have a Nexus 5 running Android Kit Kat 4.4.2. Overall this is a great phone but i am facing some issues that i will describe below:
1) This i noticed 2 months ago. I dont know if it still has it: I was calling a friend and he didnt answer. Then the whole day i was waiting for him to call back but he never did (at least according to my phone). When i called him again he told me that he called me back, the phone rang 3 times and then he got the message we get when someone rejects the call or the phone is out of battery. I never had a missing call to know that he called back. This is a very tricky error, since maybe you are missing incoming calls from your boss. To you it appears like you never received the call, but to your boss it seems like you are ignoring him. Not a good thing.
2) This is a problem i am getting for the last 2 months. When someone calls and the device is sleeping, i hear the ringing, i unlock the phone but what i get is the main page of the device. No incoming call notification, no dialer, nothing.Only the ringtone. If i press the phone app i get 3 choices:
a) use touch tone keypad
b)return to call in process
c)add call
Pressing "return to call in process" doesnt do a thing. To see who has called you, you must go to the missed calls after the ringing is over. Also if you dont restart the device, the problem stays there. The only solution is to restart the device. After restarting the device the problem goes away for 2-3 days and then it happens again.
I dont know if other Nexus 5 owners are experiencing the same problems, but since a smart phone is based on making and receiving calls, these 2 problems must be addressed by Google ASAP.
Also, i am not willing to factory reset my device, if i am not sure that this will 100% solve the problem.
PS1: My device is NOT rooted.
PS2: My brother's Nexus 4 started having the same problem (problem number 2) after updating to Kit Kat 4.4.2. But not in the same frequency as my Nexus 5.
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Nov 8, 2012
i cant see whose calling it just shows unknown number
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Nov 18, 2014
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
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