Google Nexus 5 :: Lollipop - Screen Doesn't Turn On With Incoming Calls
Nov 13, 2014
I just install the factory image for lollipop. My screen doesn't turn on when I receive incoming calls. The ring tone will play but the screen remain turned off. I want the screen to turn on automatically with the incoming call dialer like kitkat or any other android version. so I can pick up the call.
When my phone rings, the screen doesn't turn on. It's like the screen is off. It's vibrating, ringing, but I can't see who is calling. If I hit the lock/power button then I get the lock screen, I can unlock the phone and answer. This has been happening for the past week or so.
when my phone is asleep and I get incoming notifications whether they be texts, emails, notifications, etc my screen does not turn on briefly to alert me, only the notification light blinks. Is this normal or is there a setting on my phone that is not enabled correctly? I kinda don't like this, I'm use to my phone briefly turning it's screen on when incoming alerts hit my device (coming from an iPhone.)
When receiving a call, half the screen is blank. I only get to see the top of the contacts picture and the green and red "phones" for answering and rejecting the call are also not visible.
I have received a half dozen or so phone calls since I upgraded to Lollipop, and so far every call that I've had has a caller ID picture assigned in contacts, but none have shown up with a picture while the call is actually ringing my phone.
Has Google removed caller ID pictures on incoming calls, or is there something else going on here?
Hitting the power button does not turn the display on. Actually nothing turns the display on. This began happening occasionally, for a few seconds at a time. Then it became a few minutes at a time. Now it is permanent.
What's truly odd is that the phone seems to be completely working otherwise. It rings, alarms go off, indicator lights flash. It connects to my car over bluetooth and if I plug in headphones and hit the play headphones' action button, music starts. If I hold the power button down, every 5s I get a little haptic feedback, and it appears to reboot if I hold power and volume up (or down, I can't recall), so I know the buttons are working.
I even have a suspicion that touchscreen digitizer is working because I think I've dismissed a few notifications by double-tapping (I'm on Lollipop). Also, I swear I have seen very fleeting, very dim views of the unlock screen a few times.
I should also add that I took advantage of Google's recent replacement policy lenience - this is a refurb I've had for a month or two.
I'm contemplating replacing the screen/digitizer on the theory that this is a broken screen. It feels like the backlight is broken. But I'd rather not spend the $$$ and time if the problem is deeper than that.
A few weeks after installing the Android 5.1.1 Lollipop update, I began having issues with my Nexus 5. When I go to turn on the Wifi in the settings menu, the toggle switch is grayed-out and I can't use it. Instead of the phone finding connections, I just get the constant dialogue that says "turning wifi on." This just stays like that and I can't use any wifi functionality. I've tried fixes like installing custom ROMS (I tried Paranoid Android and CyanogenMod). I tried rebooting and factory resetting. I even called Google's customer service line and they were unable to fix the issue.
I have a Nexus 5 running Android Kit Kat 4.4.2. Overall this is a great phone but i am facing some issues that i will describe below:
1) This i noticed 2 months ago. I dont know if it still has it: I was calling a friend and he didnt answer. Then the whole day i was waiting for him to call back but he never did (at least according to my phone). When i called him again he told me that he called me back, the phone rang 3 times and then he got the message we get when someone rejects the call or the phone is out of battery. I never had a missing call to know that he called back. This is a very tricky error, since maybe you are missing incoming calls from your boss. To you it appears like you never received the call, but to your boss it seems like you are ignoring him. Not a good thing.
2) This is a problem i am getting for the last 2 months. When someone calls and the device is sleeping, i hear the ringing, i unlock the phone but what i get is the main page of the device. No incoming call notification, no dialer, nothing.Only the ringtone. If i press the phone app i get 3 choices:
a) use touch tone keypad b)return to call in process c)add call
Pressing "return to call in process" doesnt do a thing. To see who has called you, you must go to the missed calls after the ringing is over. Also if you dont restart the device, the problem stays there. The only solution is to restart the device. After restarting the device the problem goes away for 2-3 days and then it happens again.
I dont know if other Nexus 5 owners are experiencing the same problems, but since a smart phone is based on making and receiving calls, these 2 problems must be addressed by Google ASAP.
Also, i am not willing to factory reset my device, if i am not sure that this will 100% solve the problem.
PS1: My device is NOT rooted.
PS2: My brother's Nexus 4 started having the same problem (problem number 2) after updating to Kit Kat 4.4.2. But not in the same frequency as my Nexus 5.
Okay so my Sprint Nexus 6 is not receiving calls while it's connecting to Wi-Fi and on LTE the only way I can get the phone to receive calls consistently is keep it on 3G this issue is been reported all over the internet I've had the phone for 10 months and just really noticed it was doing this. It appears to be an issue with Wi-Fi and LTE on at the same time if I'm out and about and not on Wi-Fi LTE in phone calls work fine but if I'm in the doors and have Wi-Fi on my phone will stop receiving calls after about 10 minutes of sitting.
This is happening often. When I have an incoming call the call screen appears and phone rings. I go to answer by dragging the icon to the green answer icon and nothing happens. The phone continues to ring. Trying to drag to the red ignore call icon has the same result. Eventually the caller gets sent to voicemail, but the phone remains locked in this state and needs to be rebooted before it is operational again. I thought it was related to teh phone being in a lockscreen state, but it now appears to be random. I have contacted Google and they said they have not heard of this issue before. Essentially it is unusuable as a phone.
Is there any way to remove the swipe from left to right pulling up the dialer? I just pocket dialed today for the first time.I don't really want to have to enter a pin, or a pattern, or anything like that. Ideally, I'd like to just remove that option from the lock screen.
I was recently messing with the different lock screen security options possible however I noticed that I can no longer go back to "Swipe" to unlock. Why this is? That and "none" are grayed out in the settings (see screen shot). how to get myself back to swipe to unlock?
Is it just me or contact from lock screen gets a decent amount of delay before opening? When i tap on contacts from home screen it opens instantly but from a lock screen i get like a second.
I am trying to hide an app so that it doesn't show up on the android overview app screen - this is the swipe to close screen that shows up when you tap on the lower right hand corner of the nexus 5 and it shows all your running apps and you can swipe them away to close them. I would like to know how to make an app NOT show up in this list, even if it is currently running.
how to hide apps on the home screen or in the app drawer.
My device is a nexus 5, and I am currently running android 5.01
My phone recently today just randomly turned off. I thought it was my charger that wasn't working, but I tried using my friend's charger and it was my phone that wasn't working. I tried charging it again, but now it just shows "Google" and turns off again.
I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it.
Since updating Lollipop to 5.1, Google Now will not recognize contacts with voice. It repeatedly gives me the response, "You don't have contact details for ___." I have deleted and then restored accounts, cleared cache, checked to make sure all settings are correct in Google Now, all to no avail.
My nexus 5 is having screen issues and the screen basically doesn't function due to what I can only assume is a bad connection on the mainboard ( if I press in the right area with the back cover off the screen will flicker and work a tiny bit if I reboot the phone.) My issue is I still have tons of pictures that are very dear to me on the device and need to get them off of it.
When I connect it to my pc (windows 7) it connects and shows up as a nexus 5 device but nothing will appear in the folder. Im fairly certain I have the correct drivers installed as well. So how can I get it to connect properly with having basically no access to the screen?
I noticed that when I play video through you tube and the ones that I receive on whatsapp didn't utilize the full screen of the Nexus 6.
There is a lot of black dead space in the videos taking away the advantage of the big screen. I see these videos occupying the full space of the iPhone 6 and 6 plus
Recently i got careless and i accidentally cracked my nexus 5 screen after dropping it on the ground
Currently the touch screen works but there is a problem. I am unable to answer calls as the screen goes black and does not turn on again until the person has hung up or until i reset the phone. Also when i try to call out the screen turns black as well and exhibits the same symptoms as listed above.
From people who have had experience with cracked Nexus 5 screens, do you think replacing the digitizer + lcd will fix this issue or did i screw up something big
I have had my Nexus 6 for a while now and haven't had any problems with it. But since updating android to 5.1 I can no longer turn on my screen during a phone call. I can't hang up, hit any numbers or anything else. I changed the setting so when I hit the power button it ends the call. But I am still left with the problem of not being able to hit any keys so I can't check my voicemail anymore. I tried doing a factory reset and I am still left with that same problem.
The thing is that whenever I go inside the range a previously accessed wi-fi network, my N5 will only connect to it when I turn the screen on. For example, when I come to my office or my house, it's only when I grab the phone and turn the screen on that I see the device picking up the connection. That's regardless of how long I've been there and how long has the phone been inactive. It also happens when momentarily going outside the range of the router, like going to the bathroom and back in my office. I was told that it's because the phone goes into deep sleep quickly and stops scanning for connections.
I have been having some weird issues with my phone. Sometimes when I recieve a call the phone rings but the screen will not turn on. Also some other random issues. I am stock and not rooted. Usually a reboot fixes the issues.
A lot of times when I pick up my N6 the screen does not turn on so I'm forced to hit the power button. What is the "trick" to get this to work? What do you normally do to turn on your screen besides hitting the power button? Or is that my only option...