Motorola Droid Razr :: WIFI -- Connected But No Data?
Dec 5, 2011
So I got my RAZR about a week ago and it's great with the exception of WIFI. I can get it connected to my WIFI networks both at home and at work, but once they're connected, there's no data at all. I have tried disabling cellular data both manually and with a Smart Action once it's connected to WIFI and that doesn't help. I know it's not the network settings, as it's happening on multiple networks. The network at work is open, the one at home is normally WPA2-PSK but I tried changing the router to an open network and that didn't change anything either. My wife got a RAZR too and her phone has EXACTLY the same problem. Any ideas? I would *really* prefer to use WIFI data at home and at work instead of eating up my 4G/3G plan.
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
I noticed that the 4g data icon remains on when a WiFi connection is active on my Razr Maxx. Is this normal behavior?The reason I'm asking is because the 3g icon used to disappear on my Droid X when WiFi was connected, I thought the Maxx would behave in the same way.
My friend has the aforementioned router. I can connect but get no data transfer. My tablet and my friends phones HTC incredible and og droid work just fine. We've done all the general troubleshooting and installed all updates still same problem a full connection but no data. I should note that my wifi works flawlessly in all other locations work home parents other friends etc.
when I am connected via wif and the wifi bars are blue, sometime the phone bars are also blue and sometime the bars are white? I understand that blue signifies Google connected, but why would the phone data connect to google when wifi is available..
Noticed lately that when I enable my Wifi connection that the 3G icon will stay active at the same time as the Wifi icon (I live in Northern New Jersey, no 4G for me). In this state, the Wifi icon is blue and the 3G icon is white. Usually when you activate wifi and it is done connecting the 3G icon goes away completely. Was thinking maybe one of my installed apps hosed this up. Tried running the phone in safe mode to see if it would change anything, but the condition persisted. Not a big deal, wifi works fine.......it's more of a problem with the owner (me) who can't seem to let things like this go
This is something I haven't run across before. I left work Friday phone was connected to our wifi no problem. Over the weekend the Bionic was on/off my home wifi without issue.
I come into the office this morning and wifi connects to the work wifi. The only data I get is LAN network so my exchange email and can access any device via my browser. It shows I have an IP address and everything but I can't get any data connection to the outside world unless I turn off wifi. So the wifi icon is on but it's grey instead of the blue like it should be.
I've cleared all my saved networks in my phone, pulled the battery, 4G sim. Only thing I haven't done is reset the phone. Going to test the wifi when I get home.
None of this makes sense why it connects to the APs, gets an IP and I can get internal LAN access but not external. I have other Android, iOS, laptops, etc all working fine.
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
Since installing a new Netgear 7550 modem/router from AT&T, I have been having trouble with the WiFi on my Verizon Razr. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator changes from blue to grey and no apps will load data. This includes not being able to load webpages. I also notice that once the icon goes grey, only the upward pointing triangle within the WiFi indicator comes on. Of course restarting the phone or rebooting the router restores the connection for a time, but eventually it drops again. Once the icon turns grey I get the following from the settings menu:
Status
Connected
Signal strength
Excellent
Link speed
72Mbps
Secruity
WPA/WPA2 PSK
IP address
192.168.1.xxx (the last three numbers never seem to change)
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
I cannot get my PC to recognize my Razr Maxx. I downloaded the drivers and still no good. I am using the cable that came with the phone. When connected it does charge my phone.
My Razr is able to send each file to my other phone (Samsung S2) with bluetooth but it isn't able to receive any files: infact, the device results "paired but no connected" and refuses each kind of file. I turned off both devices and I turned on again, I paired again both phones but the problem persists: Razr sends files but doesn't receive them.No problem with my bluetooth headset.
I just go an HD dock for my Droid RAZR but most of the options will not show up. Do you have to use an HDMI cable to make all of these work? Or can use a USB cable connected to a computer also?
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
I want the display to stay on while connected to my 12VDC charger while in the car. I don't have an official Moto car dock. I have tried using Smart Actions but the only options seem to be changing the screen timeout option to a maximum of staying on for 10 minutes. I've tired many variations using Tasker and still no joy.
Voice input quits working when I place the phone in the car dock. Voice search (the app you get to by holding search) and Soundhound give me errors every time I try to use them with the vehicle dock connected. If I disconnect the vehicle dock, they work again, and as soon as I reconnect it they quit working.
Strangely enough, the app "Text by Voice" seems to be unaffected.
I am no longer connected to vzw so i use my d1 exclusively on wifi at home. The trouble is when the screen goes to sleep wifi is disconnected. This means no notifications for email etc. Is there a way to remain connected to wifi 24/7?
Can i still send sms through wifi with no wireless phone provider?
Typically when I am connected to wireless the 3g still shows but in white. Now when connected to wireless the 3g drops and only comes on when I turn off the wireless. Any ideas if this is normal after the update?
Why won't my phone remain connected to my home wifi network? It's very frustrating to play Words With Friends when I have to disconnect then reconnect to my network every few minutes. The network signal strength is listed as Excellent.
I have a pop-up asking me if i want to allow data access while i'm in Canada on my droid razr. I hit deny but it comes back again and again.. Data enable is uncheck in data manager. Need a solution to stop this pop-up please.
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03 Model Number- XT 910 Android Version- 2.3.5 Baseband Version- U_03.1C.85P Kernel Version- 2.6.35.7-gf61d3a8 a24124@zin22lnxdroid14#1 Build Number- 6.5.1_73-SPD-IRD-21
On Froyo Wireless works fine 100% of the time, on Gingerbread it randomly drops internet, locks data/internet until wifi is disabled, loses all awareness of networks around it, etc..I have tried resetting my whole network system, changed all security settings, WPA, WPA2, nothing works.Here are some photos of the phone doing it. Want to add that the router is on the other side of the wall, not 5 feet from me. Works 100% in Froyo, but the pictures show what happens in Gingerbread. Yes Wi-Fi never sleep is on, and even if it wasnt it should auto connect when it becomes active again, which it doesnt. the pictures show, you can see wi-fi is on but for some reason dropped connection and no longer detects any wireless networks at all, when there are easily 5-8 around me at all times.All i did was disable then reenable wifi and it detected all networks and connected again though it will not be long until it happens again.
This problem has persisted since day one with this phone, and has been an issue through all software updates. My phone is currently running the latest OTA software update from Verizon: 4.5.605.MB810.Verizon.en.us. The phone will connect to WiFi access points. It never seems to have trouble finding or negotiating a connection to a WiFi network. I can connect to open networks, WPA, WPA2, etc. I can connect to b/g/n no problem.
However, after using the network for a while, it always fails. The connection will suddenly stop working, and apps will start to claim that the network isn't available. The phone continues to think that it is connected to WiFi, but no data will flow. The only way to fix the problem is to disable to WiFi radio and turn it back on. The failure seems to be triggered by a volume of data. If I connect to a network and then don't download much, it seems to last longer (time-wise) than if I immediately start a download.
Different access points seem to trigger the problem sooner than others. I have a business-class HP Procurve 802.11n access point that will lock-up the phone almost immediately. I also have a consumer-grade Linksys 802.11g access point that will work for much longer, but still leads to failure. Suggestions to disable wifi encryption are NOT acceptable. Suggestions to disable wireless-N are NOT acceptable.
So, when using most camera apps, the EXIF data (specifically Date Taken) is not filled in for any picture taken with this phone. Is there a way to enable this field? I have tried at least 4 different apps and was hoping the ICS upgrade would do it, but no love. What is up with this major failure?
With all the digital media in my life, I have automated a lot of processes to organize and make things consistent, so when I find something that makes the job harder, I really loathe it.
For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.
