BB Bold 9700 :: Can Not Work Bis - Reply To Email

Jan 15, 2010

Got my 9700 today. Can't work this one out... I am on BIS. When I reply to an email, is there any way of setting so that the icon next to message in the inbox shows that I have replied to a message? i.e. a little arrow to show the message has been replied to. I am finding it difficult to see what I have replied to an what I have not...Also, is there no "sent" box as such?

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BB Bold 9700 :: Getting Delivery Status Failures When Trying To Reply To Work Emails

Apr 15, 2010

All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net

This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.

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BB Bold 9700 :: Unable To Reply To Emails With One My Email Accounts

Aug 24, 2010

For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".

I used the search but was not able to find a solution.

I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:

- battery pull
- service books
- deleted the email account & re-added

I even did this combo: service books, deleted account, service books, added account & pulled battery.

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BB Bold 9700 :: Can Not Get Email To Work

Mar 25, 2010

Just got my new bold 9700 today and im loving it. only one problem, i cant get my email to work... iv set it up for my xxxx@hotmail.com email address and it works perfect, but i cant get it to work for my myname@mycompanydomain.co.uk email address which is ideally what i need it for (work on the move) I own the domain name, its not a generic one. How do I set this up?

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BB Bold 9700 :: Email Notification Red Light Does Not Work?

May 6, 2010

This is wierd. This is the second time I noticed my email notification red light is not working. I usually only find out because I may go and check the blackberry device itself and notice email icon shows email messages, yet the flash notification icon does not flash. Why is this? Is it a known bug>?

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BB Bold 9700 :: Stopped Being Able To Make And Receive Calls But Email And Bbm Still Work

Jul 11, 2010

I have stopped being able to make and receive calls but my email and bbm still work. I only got the phone a month ago and its the bold 9700. i have rebooted and spoke to my carrier and its not helped. Can make and recieve calls when i use a different phone just not on mine.

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BB Bold 9700 :: The Send Option Is Not Available When Trying To Reply A Message

Mar 17, 2010

Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.

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BB Bold 9700 :: Unable To Reply - Only Compose Them Then Save To Drafts

Feb 26, 2010

Just got my BB Bold 9700 and set up my email acoounts. I can receive emails no problem, but am unable to reply. It only lets me compose them then save to drafts.

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BB Bold 9700 :: When Read Or Reply To Message In Outlook / It Shows Up Again On BB

Feb 9, 2010

We have a contract IT person, so they are not helpful, but we do not have a BES. When I read or reply to messages in outlook the original message gets sent to the email on the blackberry again. Is there a way to turn this off?

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BB Bold :: Change The 'reply To' Email Address?

Mar 27, 2012

I want my email recepients to see a different email address when they receive my emails. How can I do this?

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BB Bold :: Can't Open, Reply Or Forward Email Messages

Jun 7, 2011

I have a brand new, unlocked Blackberry Bold 9780 (originally a Roger's phone, now using with Fido). I was able to setup my emails to the device and can also receive emails. However, I am unable to open, reply or forward the emails. I can only get rid of the message indicator by marking the email open or deleting the message. I have done numerous hard restarts (i.e. battery pulls) and this does not correct the problem. I am using OS 6.0 Bundle 1879 which I just updated to today using desktop manager. I've scoured the web for answers and can't find one.

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BB Bold :: Can Now Receive Email, But Cannot Send / Reply To Emails

Jan 5, 2012

I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.

I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".

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BB Bold :: Possible To Receive / Reply But Impossible To Send New Email

Nov 15, 2012

I can receive and answer emails, but I just can't write and send a new one... None of my email addresses works.

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BB Bold :: Cannot Reply To Received Email - No Send Option

Dec 17, 2011

When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.

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BB Bold 9650 :: Compose / Send / Receive Email / Can't Seem To REPLY To Messages

Jul 29, 2010

I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.

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BB Curve 8500 :: When Reply To An Email - Get Sent The Original Email - Which Am Replying To

Jul 20, 2010

I am having problems with the email on my blackberry - every time I reply to an email, I get sent the original email (which I am replying to) to my phone again. Does anyone know how to stop this?

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BB Curve 8300 :: BIS Email Reply To My Name Instead Of Email Address

Feb 13, 2010

When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.

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BB Bold 9700 :: 9700 Do Not Create Or Add An Email Address

Aug 9, 2010

I just got a 9700 yesterday and I am in Canada. I don't see the "I want to reate or add an email address". I can't seem to find the solution to that. Couple other questions I have. I don't have a data plan, can I still use BBM and download all the apps ? Also do I need to set up an email account to download apps and use BBM ?

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BB Bold 9700 :: Does Motorola HS820 Bluetooth Audio Headset Work With Bold?

Jan 8, 2010

Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?

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BB Bold 9000 :: Want To Setup Personal Email But Option Only Available For Work Email

Jul 14, 2010

I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"

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BB (RIM) :: 9700 Can't Reply To Any Emails / When Go To Messages Folder

Feb 25, 2010

I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.

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BB Bold 9700 :: Direct Access To Email Turn Off Email Client

May 13, 2010

I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?

In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)

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BB Bold 9700 :: Email - Business Account Email Does NOT Arrive On Device

Jan 15, 2010

I hope someone can help because I'm losing the will to live over this one!

Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No

I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.

I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.

Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.

I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.

I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...

Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.

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BB Bold 9700 :: Personal Email Setup - Create Or Add Email Address

Feb 27, 2010

I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.

Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)

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BB Bold 9700 :: Send Email Cannot Sent Individual Email Folders

Jan 14, 2010

I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:

1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....

Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....

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BB Bold 9700 :: Bug With Replying Email Using Different Email Address?

Apr 27, 2010

Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?

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BB Bold 9700 :: Services Don't Work

Apr 29, 2010

i am currently at outside of my country and i was using BBM and other softwares over wifi without any problems and i upgraded my OS to latest (593) and than i can access only internet browsing. BBM - facebook - twitter doesnt connects to the internet.

whats wrong with it? my data services are only wifi because of high charges of gprs while i am outside of my country and it has no problem before upgrading.

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BB Bold :: 9700 Keypad Does Not Work?

Nov 26, 2011

My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.

My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.

I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.

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BB Bold :: 9700 Won't Work With The Laptop At All

Jul 1, 2011

I have a Blackberry Bold 9700, and everytime i connect it with my laptop, it wud only 'charge' the battery. The laptop will not detect it at all. Not even device manager. I checked its 'settings>memory>mass storage support' and all of those but it won't work. Not even the Blackberry Desktop Software would detect it. You plug in and all it would do is charge. It has a memory card in it too.

I have tried restarting the phone, wiping the handheld, restarting system, changing the entire laptop. But still it work at all. I have also used a different USB cable (just in case) but nothing yet.

I was able to connect it with bluetooth but whats with the USB? My brother's iPhone works fine with the laptop and performs all functions properly. Just the blackberry Bold 9700 is screwing up somewhere.

I am using a DELL inspiron model and the OS is Windows 7 ultimate 32- bit.

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BB Bold :: Camera Won't Work In 9700?

Jul 4, 2011

My bb 9700 is really driving me mad! Firstly my camera won't work saying could not start camera close other application and start camera again!Also if I restart my phone, it says uncaught exception application net_rim_bb_phone_app (72)I am very tired, I have tried to switching applications, tried removing back cover and gently pressing the lense nothing worked, reboot as well still same story.I checked my memory on application is 89.6mb free

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BB Curve :: How To Reply To Email

Oct 10, 2011

If some one sends me an email, and I hit the reply button, I am allowed to type my response but the only choice i have when I want to send, is "Save Draft" or Delete. When I read the FAQ's, it indicated that I must go to the individual name that sent me the email, hit compose and then send. Before I reset and updated my BB software, I could reply no problem. Is there a setting I am missing someplace?

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