BB Bold 9700 :: Getting Delivery Status Failures When Trying To Reply To Work Emails
Apr 15, 2010
All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net
This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.
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Aug 24, 2010
For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
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Jan 15, 2010
Got my 9700 today. Can't work this one out... I am on BIS. When I reply to an email, is there any way of setting so that the icon next to message in the inbox shows that I have replied to a message? i.e. a little arrow to show the message has been replied to. I am finding it difficult to see what I have replied to an what I have not...Also, is there no "sent" box as such?
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Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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May 6, 2010
Is there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
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Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
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Jul 8, 2010
Does anyone know why bbm has an occasional delay in message deliveries, sometimes for hours at a time? Phone is in 3G coverage area with full coverage.
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May 22, 2010
Anyone know why? I was shocked when I found this. Gmail is almost instant delivery like BES but POP3 is delayed sometimes up to 10 minutes. I only found this becuase I was testing a new Droid device.
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Nov 18, 2010
I have a bold 9000 thru ATT. For the last 2 months, many people who have sent me emails get this notification that the email couldn't be delivered. I have received the email and some of the emails are several months old! All the emails come from postmaster@att.blackberry.net.
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Mar 17, 2010
Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
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Feb 26, 2010
Just got my BB Bold 9700 and set up my email acoounts. I can receive emails no problem, but am unable to reply. It only lets me compose them then save to drafts.
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Feb 9, 2010
We have a contract IT person, so they are not helpful, but we do not have a BES. When I read or reply to messages in outlook the original message gets sent to the email on the blackberry again. Is there a way to turn this off?
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Mar 28, 2010
I have a brand new bold 9700 and I can't understand what this icon means (it is in top right corner when I calling).There is no any info in user manuals and on forum.
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Oct 25, 2010
Am using BB 9700 and am having problem with my BBM status message is not changing since over a month now, I have read in some forums tha I need to make my BBM contacts less than a 100 to make it change and I don't like this solution since I don't want to delete my friends any one can help.By the way if I add new contact he will see the current status message but for the old contact they will keep seeing the old.i have a dozens of friends having the same problem please RIM we need a propper solution.
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May 29, 2012
Since I downloaded the latest BB update, more than half the time when I attempt to reply to an email, "Send" is not an available option. My options are: Cancel, Save or Full Menu. I usually end up redoing my message and using "Forward" as a way around this. What can I do?
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Sep 2, 2010
I recently picked up a bold 9700 and signed up for a data plan in hopes of trying to use the bbm. but for some weird reason, bbm cannot work. when i tried to add a friend, status says pending for authorisation. is there a way for me to make use of bbm on this lost and found smartphone since i have already signed up for a data plan? like maybe reboot the entire os or change for a new pin?
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Jun 14, 2010
I have been trying to figure this out and its driving me crazy. There is a notifier, 2 overlapping squares with green dots and obviously with the red round notifier bubble accompanying it, on the left side of my home screen.I have tried opening every single application but with no avail.I just bought my blackberry 2 days ago and still a novice at it.
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Jan 13, 2010
I seem to have this unusual status indicator on my home screen. It has seem to appear after I did an upgrade one of my application. It has the number 1 with a golden globe shaped to it. Can someone please inform me what that status indicator means.
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Jul 28, 2011
I cannot use my blackberry because the service status has been on edge (small letters), i have tried to get it to change to capital letters so i can use the phone but all to no avail. What do i do please?My bb is a 9700 (white)
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Jun 23, 2010
I just checked the status of my delivery, and to my dismay saw the message, "Package not due for delivery" at 9:04pm tonight. It arrived at South San Francisco (5 minutes away from where I live) from Oakland at 6:43pm.
I got the email yesterday that told me my package will be delivered on the 23rd, but after seeing this, I doubt it will happen now.
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Dec 16, 2010
Can somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
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Jun 25, 2012
I recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
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Aug 3, 2012
Suddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
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Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
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Dec 7, 2011
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
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Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
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