BB Bold 9700 :: BBM Not Working - Status Says Pending For Authorisation
Sep 2, 2010
I recently picked up a bold 9700 and signed up for a data plan in hopes of trying to use the bbm. but for some weird reason, bbm cannot work. when i tried to add a friend, status says pending for authorisation. is there a way for me to make use of bbm on this lost and found smartphone since i have already signed up for a data plan? like maybe reboot the entire os or change for a new pin?
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Jan 12, 2012
My blackberry curve 9300 will let me go on the bbm app but will not let me get friends ! When I send my friends a request by typing there pin they do not get it , but it comes up 'Pending' beside there pin and when they send a request to me I don't get it and it comes up 'Pending' on there screen beside my pin , it is definitely not there bbm because they have got lots of other friends on bbm !
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Jan 13, 2010
I just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
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Feb 15, 2012
i tried all the steps regarding authorisation failure without any luck. what can i do next?
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Mar 28, 2010
I have a brand new bold 9700 and I can't understand what this icon means (it is in top right corner when I calling).There is no any info in user manuals and on forum.
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Oct 25, 2010
Am using BB 9700 and am having problem with my BBM status message is not changing since over a month now, I have read in some forums tha I need to make my BBM contacts less than a 100 to make it change and I don't like this solution since I don't want to delete my friends any one can help.By the way if I add new contact he will see the current status message but for the old contact they will keep seeing the old.i have a dozens of friends having the same problem please RIM we need a propper solution.
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Jun 14, 2010
I have been trying to figure this out and its driving me crazy. There is a notifier, 2 overlapping squares with green dots and obviously with the red round notifier bubble accompanying it, on the left side of my home screen.I have tried opening every single application but with no avail.I just bought my blackberry 2 days ago and still a novice at it.
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Jan 13, 2010
I seem to have this unusual status indicator on my home screen. It has seem to appear after I did an upgrade one of my application. It has the number 1 with a golden globe shaped to it. Can someone please inform me what that status indicator means.
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Jul 28, 2011
I cannot use my blackberry because the service status has been on edge (small letters), i have tried to get it to change to capital letters so i can use the phone but all to no avail. What do i do please?My bb is a 9700 (white)
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Apr 15, 2010
All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net
This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.
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Apr 4, 2010
I would like to know how to minimize or suspend the browser and or turn off the screen and touch screen while a web page is open.I have yet to figure out how to turn off the screen without closing the browser down.I did google and search hofo and another big forum.
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Apr 12, 2010
when i change my status message and save it , it's not change to my contacts.
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Nov 9, 2010
I can't change status and status message? why?
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Jun 21, 2011
Just realized the other day you can make a Group in the BBM's and send one message to multiple people. So, I was trying it out. I sent a request to 2 people, to join. One accepted no problem.. For the second person, their request to join didn't seem to go through, so I sent it multiple times. But they HAD joined & then deleted, as test was over.
By the time we were done testing, got it all sorted out. Deleted the Group etc... I guess because for 1 of the people I send the request multiple times thinking it wasn't going through I now have "Pending" sitting at the bottom of the BBM area, & can't get rid of the Pending notification (pending waiting for them to join). They joined once. Deleted. & they no longer have it showing at their end, to join.
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Jan 31, 2012
all contacts come up as pending when i add them, no invites are coming through?
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Jul 6, 2010
I have tried to send an email from my BB but it shows a little clock and then when I check the message status is said."message status pending". I can receive emails just fine. Are the BB servers down??? Any one else having this problem?I did resend my service books.
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Jul 25, 2012
well i had a curve 8520 backed it up using desktop manager, so than i restored it on to my bold 9700 couple of days later i was talking to my mate and on his blackberry it had a RED "X" on there so i deleted him and tried adding him but it keeps saying pending, this also happens with 2 other contacts.
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Sep 16, 2011
I got my phone yesterday and thought to download PDF file from internet. Once I downloaded I pressed open it did and after I downloaded another one different one pressed open and I got this message "The document could not be opened because there is a pending dialog in Documents To Go. Please close the dialog and try again". I pressed ok and tried to close the application but it is still open and I can't close it.
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Sep 3, 2011
Friends don't recieve my requests, I don't recive theirs, they just remain pending at both ends. 500MB of monthly data and BIS connected. PIN messages don't send, coming up as a "blocked service"
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Oct 16, 2010
Ive had mym 8520 for nearly 2yrs and all of a sudden i cant call my mums mobile!I bought it new and its on vodafone, can txt the number and can fone any other number that ive tried except this one! Have looked at other pists that have had the same issue and they all seem to be either bought 2nd hand or tried to unlock, ive done neither of these but keep getting a beeping noise and "authorisation failure" message
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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May 11, 2010
I've had the BB 9700 for all of 2 weeks, but I've only been using it for about 4 days, because I didn't have time to transfer over my data from my old Curve 8320.One of the only reasons I stayed w/ a Blackberry vs another type of phone was UMA on T-Mobile. I need UMA in my office or I don't get reception. I had limited problems with the UMA on my 8320 but mostly it would work.
I could not get UMA to work *at all* yesterday. And today the wifi connection itself was being flaky. I couldn't get it to connect properly. I made sure it was on wifi perferred (it's been that way all along). I fooled w/ the settings for the actual wifi connection. I turned on and then off again the "allow inter-access point handover". Our SSID is not broadcast so I don't think that box should be checked.
I did a battery pull and restarted the phone and the wifi *and* UMA came on for the first time. This was short-lived though because as soon as it switched over to the mobile network, I couldn't get it to connect to the wifi network at all (even if I turned off mobile), and the UMA of course disappeared again.Any additional suggestions would be most appreciated. Yesterday the wifi wasn't acting funny (I don't think anyway) but I still couldn't connect over UMA.I'm open to other firmware versions (mine is stock .330) if it fixes the UMA issue.
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Apr 4, 2010
My V key needs a serious press to register. Wondering if there are any better solutions than getting it replaced since the trip to the Telus store is an hour and a half each way and they'll only fix it and not replace it. Takes an average of 3 weeks and by then I'm back in Toronto. So I'm waiting at least til mid-may/june for a working keyboard. Can I open up the phone and clean under the keyboard or something without screwing up my warranty?
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Nov 9, 2011
Well I have Three UK Carrier and my internet data is 150mb, but for some reason is that I go on to BBM and I go to invite a friend by scanning there barcode; it doesn't work it just says pending. I have tried Registering in host tables thing, then pulling out battery and it didn't work. Also on my friends curve, instead of 3G he has GPRS. Just too add, how do I change and check my BIS because its on Wifi and I think it should be on 3G im not sure.
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May 13, 2010
I have a 2 unlocked T Mobile BB 9700's.My provider is WIND mobile in Canada.I baught the phones used from ebay. One of the phones is working fine.The other phone is not connecting to the 3G network. It is not even showing the 3G network when I manually search networks. I want it to connect to the 3G network because WIND only uses 3G.Both are running the same( latest )OS version. I have switched sim cards(to no avail) and I have tried to restore it to factory settings using the wipe feature in the security settings(nothing)
Both phones are next to each other. One is showing 3G the other is showing 2G (same carrier).what gives??
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Jun 30, 2010
I've had the 9700 for several months without issue, when randomely, this morning the phone started typing by itself -'L' and 'H' like this...lhlhlhlhlhlhlhlhl- until a message pops up that says "field full". The phone won't respond to the back button and I can't turn it off using the power button - I have to manually pull the battery out to turn it off. When I put the battery back in, it goes to the home screen, but the trackball only works intermittently, and I can't open any of my mailboxes or make calls. Then, about 20 seconds after I put the battery back in, the lhlhlhlhhlhl thing starts again...I have no idea what is going on, but I use this phone for work, so I really need to figure it out...
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Aug 13, 2010
so i set my right convenience key as a shortcut to the camera which used to work before but it stopped working. i brought it to t-mobile and they said i should upgrade my software to the latest one which i did but now it still won't work. the left convenience key is fine and works as a password lock shortchut. what should i do? should i get a manufacturer's warranty or is there anyone else having this problem?
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Jan 13, 2010
When a new conversation starts it works fine. After a while in that conversation it will start to not work, it will move around bits of text from conversation, it wont let me scroll through messages, then is slow to send, if I leave conversation it wont let me get back into it. Is there something I have done wrong, or do I just need to go and delete text ever little bit?
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Jan 1, 2010
is anyone having a problem with their speakphone? When I put the phone on speaker or try to play music nothing comes out. But the handset still works fine.
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May 30, 2010
my blackberry has worked fine in the couple of months i have had it, however a few weeks ago the browser and bbm completely stopped working. i took the battery and sim out and then when i put them back in it worked fine again.a few days ago the same thing happened, i tried taking the sim out again and it didnt work, have done it a few times. i rang o2 and they suggested putting it on to manual network and try connecting again, have also done this a few times and it still hasnt worked. i have the right plan and pay to get unlimited browsing, it usually is fine but stopped working randomly.
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