BB (RIM) :: 9700 Can't Reply To Any Emails / When Go To Messages Folder
Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
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Mar 28, 2010
I have tried deleting and reinstalling my address, but.same result.
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Aug 24, 2010
For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
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Apr 15, 2010
All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net
This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.
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Aug 10, 2010
I just got a Bold 9700. With an OS v5.0.I have a corporate email set up through "Enterprise Activation" and I have set up my personal emails through the Email Wizard.The problem is: all the emails go to the Main Inbox. So in the Main Inbox, I have a mix of corporate emails and personal emails.The wizard also created different inbox for my personal emails, so I can access them individualy. But there is no way for me to get the personal emails out of the Main Inbox. Or creating a new Inbox for the Corporate emails.
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Jan 18, 2010
how can i set emails to only go to my gmail folder, instead of to both Messages and Gmail, im only getting the notifications for the "Messages" folder, but it's cluttered. I read something about Message List Options, but i cant find it anywhere. any ideas?
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Jan 3, 2010
I am running .423 on my 9700 and cannot find the right option to combine my SMS/MMS messages in the Message Folder. With 405 I was able to go Menu>Options and see a dialog box to combine folders, but I can't find it under .423
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Sep 27, 2011
I don't know what changed. My messages folder is only showing the draft emails. How do I get all messages to show up in that folder again?
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Apr 9, 2010
How come multiple emails in a chain (same subject between multiple people) are combined in my email folder (like gmail), but they aren't in the messages folder?
I looked in Options under my Messages folder but couldn't find anything that would do this. Is it possible?
I'm trying to make space for more icons in my top two lines so I would like to use just my Messages folder, but I hate how you can see EVERY email in a chain. Some between my friends and I have 30+ emails.
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Jul 6, 2010
I've just got a new white Bold 9700, and put a 16gb memory card in it from my Curve 8310. I dunno if that's what's caused it, but now I can't see my message folders on the Bold - be that the BBM, text, or my three email accounts. I'm still getting email notifications. What I've done to cause them to hide, and how I can get them back?
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Mar 10, 2010
I just bought my bold 9700 today and I can't seem to figure this problem out. I used the Setup Wizard to setup my Yahoo! email account, and at the end it said it had been successful and that an icon had been added to my Home Screen. However, I CAN'T FIND THIS ICON ANYWHERE.
I can only see my email messages in the unified Messages folder (along with BBM messages, facebook messages, ,etc., it's a mess), but I can't seem to have a folder ONLY for my Yahoo! email account. Please help me out, I've been at this for hours and have asked other friends for help but no one can figure this out.
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Jun 29, 2010
I cannot figure out how to hide everything in my messages folder except call logs. Is this possible?
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Jan 16, 2010
when i receive messages or emails the led flashes red but only for a set amount of time! i didnt check my phone for a while because the LED wasnt flashing, which i thought meant i didnt have any messages or missed calls! i had a couple of missed calls and messages!is there any way of changing it so it flashed until the message is read?
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Jan 3, 2010
If any contact is in my address book I cannot send out email or pin messages has a red clock. tmobile sent me new phone does samething. we did everything to basic to redo operating system. super frustrating never had an issue till i got my 9700.
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Apr 25, 2010
I've searched this topic but don't see much.I have several email accounts and would like to be able to have the incoming emails color coded so I know which account they're from when I see them in messages. Can I do this on the 9700, or is there a 3rd party app for this? I have BeBuzz, but this isn't useful when I'm in messages reading multiple emails from several servers.
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Apr 15, 2010
I just got a 9700 this past week and noticed something that is a little odd. I have two email accounts set up on my BB, one is gmail while the other is my university email.
My emails seem to be reconciling fine when I look in the address-specific folder (eg, go to blackberry main menu and then the mailboxes with the little globe at the bottom). However, if I open the Messages (one that has BBM stuff, both emails, etc) app, all my emails are still there! Is this normal?
Also, I don't seem to be receiving any emails from facebook on my BB. I get them if I open my email normally on my mac, but they're not being delivered to my BB. I do have the Facebook app installed... is this the cause? I get notifications fine for facebook, just not the emails.
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Jan 8, 2010
I can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Dec 16, 2010
Can somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
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Jun 25, 2012
I recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
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Apr 14, 2010
Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!
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Aug 8, 2010
I want to be able to save an entire threaded text conversation, looked up the forums, the closest i could find is this? I am on 5.0.0.732 with Verizon, and when I go into a string of text messages if I go into the last message and then click the bb menu button and choose Save, the entire conversation is saved in my "Saved Messages" folder. I just did it to test and it worked fine. Now, I don't have a "Saved Messages" folder. If i do what the person above said, Menu>View Folder I get the following folders listed:
SMS Conversations
SMS Inbox
SMS Outbox
SMS SIM Card Inbox
The Inbox and outbox contain the respective "sent" or "received" messages, the card inbox is empty and the Conversation folder contains the whole threaded conversation. If i go into SMS Conversation folder and go Menu> Save, then i get a window saying "Marking message as saved".
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Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
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Aug 3, 2012
Suddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
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May 4, 2012
Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. .
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Oct 3, 2012
delete folder in Messages Show Folder?
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
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Dec 7, 2011
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
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Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
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May 14, 2011
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
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