BB Bold 9700 :: Cannot See Messages Folder
Jul 6, 2010
I've just got a new white Bold 9700, and put a 16gb memory card in it from my Curve 8310. I dunno if that's what's caused it, but now I can't see my message folders on the Bold - be that the BBM, text, or my three email accounts. I'm still getting email notifications. What I've done to cause them to hide, and how I can get them back?
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Mar 28, 2010
I have tried deleting and reinstalling my address, but.same result.
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Jan 3, 2010
I am running .423 on my 9700 and cannot find the right option to combine my SMS/MMS messages in the Message Folder. With 405 I was able to go Menu>Options and see a dialog box to combine folders, but I can't find it under .423
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Mar 10, 2010
I just bought my bold 9700 today and I can't seem to figure this problem out. I used the Setup Wizard to setup my Yahoo! email account, and at the end it said it had been successful and that an icon had been added to my Home Screen. However, I CAN'T FIND THIS ICON ANYWHERE.
I can only see my email messages in the unified Messages folder (along with BBM messages, facebook messages, ,etc., it's a mess), but I can't seem to have a folder ONLY for my Yahoo! email account. Please help me out, I've been at this for hours and have asked other friends for help but no one can figure this out.
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Jun 29, 2010
I cannot figure out how to hide everything in my messages folder except call logs. Is this possible?
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Jan 8, 2010
I can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
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Aug 8, 2010
I want to be able to save an entire threaded text conversation, looked up the forums, the closest i could find is this? I am on 5.0.0.732 with Verizon, and when I go into a string of text messages if I go into the last message and then click the bb menu button and choose Save, the entire conversation is saved in my "Saved Messages" folder. I just did it to test and it worked fine. Now, I don't have a "Saved Messages" folder. If i do what the person above said, Menu>View Folder I get the following folders listed:
SMS Conversations
SMS Inbox
SMS Outbox
SMS SIM Card Inbox
The Inbox and outbox contain the respective "sent" or "received" messages, the card inbox is empty and the Conversation folder contains the whole threaded conversation. If i go into SMS Conversation folder and go Menu> Save, then i get a window saying "Marking message as saved".
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Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Aug 10, 2010
I just got a Bold 9700. With an OS v5.0.I have a corporate email set up through "Enterprise Activation" and I have set up my personal emails through the Email Wizard.The problem is: all the emails go to the Main Inbox. So in the Main Inbox, I have a mix of corporate emails and personal emails.The wizard also created different inbox for my personal emails, so I can access them individualy. But there is no way for me to get the personal emails out of the Main Inbox. Or creating a new Inbox for the Corporate emails.
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Oct 3, 2012
When I will go to Messages->Show Folder - then I see Folders And there is some e-mail adress, inbox etc. many of them. There is also one e-mail address which is not used for me now - it's used in past. I would like to delete that folder. How can I do that?
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Aug 12, 2010
How do I move a pic into my hidden folder?
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Jan 18, 2010
how can i set emails to only go to my gmail folder, instead of to both Messages and Gmail, im only getting the notifications for the "Messages" folder, but it's cluttered. I read something about Message List Options, but i cant find it anywhere. any ideas?
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Aug 26, 2010
Is there anyway to move some photos to a seperate created folder and out of the pictures file?
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Jul 28, 2010
my friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
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May 6, 2010
All my email folders have names (ie the email address). However one of them has (-1) in front of the email address (a google one). I have not seen this before. Has anyone else experienced the phenomena?
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Jan 29, 2010
Just got a Bold 9700 and my previous Bold used to have the option to have all Mail Accounts and SMS in a Single Folder on the BB desktop.Can someone tell me how to do this, the option has gone from within the menu to set all Mail Accounts to combined.I'm sorry if this is a known issue, I did see a post about SMS and MMS but there was no mention of E-Mail.
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Jan 4, 2010
How do I delete an old Inbox folder from an email account I have deleted from my phone?
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Jul 21, 2010
I just bought new blackberry bold 9700 , and i did restore from my old blackberry bold at&t carrier.the new bold 9700 carrier is [ZAIN KUWAIT] anyhow i tired to find the folder setting icons and i can't find i did my own setting folder , how can i bring the setting folder back i mean the exactly folder not custom?
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Apr 19, 2010
I updated my 9700 with Desktop Manager. I added the Japanese input method during the update, however, there are now 2 files (net_rim_font_japanese, net_rim_font_japanese_droid) stuck in my Downloads folder. Japanese input method does not work as well. I tried loading the desktop manager again, but I am not able to remove/delete them. Does anyone have any idea on how to remove the input, or make it work without wiping the unit?
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Nov 2, 2012
The messages in my Saved Messages folder now have the message status "Mailbox couldn't find original message, if forwarding or replying please resend the message" so that there is now a red X next to each saved message. I can still open each email to read it, but the attachments (all .jpgs) are not opening - all timeout for sending request.
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Jul 18, 2011
my screen froze, and the only thing i could do was turn the blacckberry off and take the battery out and therefore rebooting it. however when turning back on the message "uncaught exception: index 8>=8" appeared. Also the sms folder is no longer there.. i am unable to access any sms messages (the whole folder has dissapeared). i am able to send txt messages by going into the phonebook and composing a txt message that way. but i am unable to receive any txt messages. everything else (email and phone call are working correctly)... i have tried rebooting, and the memory is not a problem. i dont know what to do
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Mar 19, 2010
Anyone knows if we can still do this with OS5? specifically with .545 with filescout? We used to be able to have gmail icon for our gmail box, yahoo icon for our yahoo boxes, etc. Anyone knows how we can do this in OS5.0.0.545? Or we hv do fix this via custom themes?
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Apr 15, 2010
On my Clients brand new Blackberry Bold 9700 I can not find the task/memo folders. This bb is on BES and everything else is synced. I have talked to AT&T and they have not idea were it could be. I have also wiped the device clean and restarted the BES setup and that did nothing. Does anyone have any ideas.?
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Jan 23, 2010
Basically when i go to my GMAIL folder when i receive emails, it shows no message. But it does appear in Message folder (both folders show the new mail counts). In the GMAIL folder if i change filter to label "Inbox" the new mail is there. The default label for GMAIL folder is "ALL MAIL" though. I don't have any filter setup so I'm not sure why the mail would only show up in Inbox but not in All Mail.
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Jun 17, 2010
how do i stop pictures that i've put into folders from coming up when i click 'all pictures?' My boyfriend has a blackberry and the only pictures that come up when he clicks 'all pictures' are the ones he hasn't got in any folder. Is there a way that i can do the same thing? It's a little irritating, to be honest.
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Jul 15, 2010
I use SMS for work and need to keep saved sent and received messages. I am getting SIM memory full message.How do I move the SMS saved folder to the SD card?
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Apr 14, 2010
Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!
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May 3, 2010
Any picture I take save of have already had on my phone won't allow me to view it in the media folder. Even the sample pics won't give me any options. If I push down on the trackpad or hit the blackberry (menu) button it just sits there. Music, vids, ringtones, everything else works fine. Tried reformatting the card and repairing it and nuthing happened. I'm going to download the current OS for at&t and see if that works. I'm on a bold 9700 on at&t running 5.0.0.405. The only thing that I think has happened between the last time I was able to view a picture was I told it to do a wirelees update and the firmware update completed successfully. Anybody have any other ideas?
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Sep 14, 2010
ok i just got my new 9700. how in the world do i move apps from in a folder to the main screen so i do not have to hunt them down everytime i want to use them.
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Feb 4, 2010
I have downloaded some wallpapers and screensavers from this site and others. But now i can not find them anywhere. I gave them names and saved them on my sd card. But how can i see whats on the card.
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